• Title/Summary/Keyword: B2C 서비스

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Systematic Classification of Container Ports in European Union Countries (유럽지역 컨테이너항만의 체계적 분류에 관한 연구)

  • Yeo, Gi-Tae
    • Journal of the Korean association of regional geographers
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    • v.12 no.3
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    • pp.382-391
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    • 2006
  • The aim of this research is to classify the 21 container ports in European Union countries using components of competition and co-operation under the well-known methodology, FCM(Fuzzy C-Mean). Through this approach, those 21 ports were classified into six poet groups, and also membership degree of each port within the six port groups were suggested. As results, Rotterdam which positioned Group C, is turned out the most competitive independent port. The next competitive group is found out as Group B which consisted of port of Hamburg and Antwerp. In another point of view, Group A and B which have six and four ports respectively, were needed to search the co-operation strategies. Finally, the lowest competitive port groups in the targeted area were shown as Group D and F.

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VoiceXML Dialog System Based on RSS for Contents Syndication (콘텐츠 배급을 위한 RSS 기반의 VoiceXML 다이얼로그 시스템)

  • Kwon, Hyeong-Joon;Kim, Jung-Hyun;Lee, Hyon-Gu;Hong, Kwang-Seok
    • The KIPS Transactions:PartB
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    • v.14B no.1 s.111
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    • pp.51-58
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    • 2007
  • This paper suggests prototype of dialog system combining VXML(VoiceXML) that is the W3C's standard XML format for specifying interactive voice dialogues between human and computer, and RSS(RDF Site Summary or Really Simple Syndication) that is representative technology of semantic web for syndication and subscription of updated web-contents. Merits of the proposed system are as following: 1) It is a new method that recognize spoken contents using ire and wireless telephone networks and then provide contents to user via STT(Speech-to-Text) and TTS(Text-to-Speech) instead of traditional method using web only. 2) It can apply advantage of RSS that subscription of updated contents is converted to VXML without modifying traditional method to provide RSS service, 3) In terms of users, it can reduce restriction on time-spate in search of contents that is provided by RSS because it uses ire and wireless telephone networks, not internet environment. 4) In terms of information provider, it does not need special component for syndication of the newest contents using speech recognition and synthesis technology. We implemented a news service system using VXML and RSS for performance evaluation of the proposed system. In experiment results, we estimated the response time and the speech recognition rate in subscription and search of actuality contents, and confirmed that the proposed system can provide contents those are provided using RSS Feed.

Guideline of Acceleration Length by Level of Service for Two Lane Entrance Ramp (2차선 유입연결로의 서비스 수준별 가속차선 길이 산정 기준)

  • 문대승;장명순
    • Journal of Korean Society of Transportation
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    • v.14 no.3
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    • pp.75-90
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    • 1996
  • The objective of study is to examine relationship between traffic flow characteristics of two lane entrance terminal and acceleration length, and to suggest the acceleration length by level of service. The relationship between the speed ratio and the distance from the ramp appeared to be a quadratic concave from. In the case of two lane entrance ramp, the acceleration length is suggested as 1.4~2.0 times longer than the acceleration length of one lane entrance ramp. It is also recommended that acceleration length for two lane entrance ramp should be designed according to the level of service at the right most lane (level of service A : 1.4 B : 1.6 C : 1.8 D : 2.0 times of the one lane entrance ramp acceleration length) on freeway.

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Identifying the Effect of Service Quality Attributes on an Overall Customer Satisfaction by the Foodservice Type and the Contract Management Company(CMC) Scale (급식 대상 유형과 위탁급식전문업체 규모별 고객 만족도에 영향을 미치는 서비스 품질 속성의 규명)

  • Park, Mun-Gyeong
    • Journal of the Korean Dietetic Association
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    • v.13 no.2
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    • pp.138-156
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    • 2007
  • The purposes of this study were to a) measure the service quality attributes of foodservice type such as school foodservice, hospital foodservice and business & industry(B&I) foodservice, managed by contract management company(CMC), b) compare with service quality attributes by CMC scale, c) analyze overall customer satisfaction(CS) by the foodservice type and the CMC scale, and d) identify the effect of service quality attributes on an overall CS by the foodservice type and the CMC scale. The questionnaires were handed out to 6,620 customers of 207 school, 38 hospital, and 86 B&I foodservices in 108 CMCs. The statistical data analysis was completed using SPSS Win(ver 12.0) for descriptive analysis, t-test, reliability analysis, and multiple linear regression analysis. From an analysis on service quality attributes, 'proper arrangement of table and chair at hall distribution(3.53)', 'operation of nutrition education(3.50)' were highly perceived to student, 'correctable serving(4.08)', 'serve at fixed distribution time(4.08)', 'kindness of serving employee(4.04)' were highly perceived to patient, 'employee's kindness(3.84)' were highly perceived to customer of B&I. In comparison of service quality attributes by CMC scale, most scores of large enterprise(LE) were significantly higher than small and medium sized enterprise(SME) in school foodservice, hospital foodservice and B&I foodservice. Overall CS levels were 3.53 out of a maximum 5 on B&I, 3.46 on school, and 3.44 on hospital and were evaluated differently CS score by CMC scale. Finally, regression results for the effects of service quality attributes on overall CS by each of foodservice type were identified significantly different service quality attributes by foodservice type such as school, hospital, B&I(p<.001) and by CMC scale. For considering the goal of enterprise on profit-making through CS and the needs of customer on CS at moment of truth(MOT), the findings should be applied to the CMC and the foodservice industry.

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A Study on the Construction Demand for Network of Metro Railroad in Busan-Ulsan-Gyeongnam Area - In the place of National Road No.7 - (부울경 광역도시철도망 구축 필요성에 관한 연구 - 국도 7호선 중심으로 -)

  • Choi, Yang Won
    • KSCE Journal of Civil and Environmental Engineering Research
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    • v.31 no.6D
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    • pp.771-778
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    • 2011
  • Preliminary feasibility study on Busan metro line #1 in Yangsan line (Nopo-Bukjeong) depending on active volume of mass transportation between Yangsan city and Busan city was conducted. As the study concluded that it's valid, the necessity to establish the metro railroad network connecting to Busan, Ulsan and Gyeongnam Province is demanded to improve the transportation issues in Ungsang area vulnerable to metro service and to drive the balanced development between metropolitan cities. In addition, the volume of transportation depending on methods in target areas and road traffic assignment are surveyed to put a stress on the necessity to establish the metro railroad network. As the demand of transportation for alternative lines is predicted, the budget and benefits for construction for each alternative line set for the rough economic analysis depending on traffic volume for each method and traffic assignment results. The total project budget necessary for construction of proposal line #1 set as effective one among target three lines in this project is calculated in 794.32 billion won. Construction accounts for the most expensive in expenses for project and contingency allowances, purchases for vehicles and collateral expense are followed in orders. However, compensation for lands is not counted. In particular, according to economic analysis in proposal #1, ratio of benefit/cost (B/C) is 0.584, net present value (NPV) is -217.47 billion won, the internal rate of return (IRR) is analyzed in 0.604 %. At the current stage, it is not economically feasible, but the B/C is 0.737 in long-term upon construction of Yangsan line between Wolpheong and Yongdang which is proposal line #3. Therefore, when Busan metro basic plan is reorganized to aim the benefit of residents in Ungsang area vulnerable to the metro service, we think it must be necessary to establish the metro railroad network connecting to Busan-Yangsan-Ulsan which is proposal line #2 by extending the existing Sinjeong line and including this task line in high-ranked plan related to metro railroad.

A Pilot Study of the Economic Valuation of Academic Libraries (대학도서관의 경제적 가치측정을 위한 시험적 연구)

  • Ko, Young Man;Pyo, Soon-Hee;Shim, Wonsik
    • Journal of the Korean Society for Library and Information Science
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    • v.46 no.4
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    • pp.61-76
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    • 2012
  • The research reports the results from an investigation of various measurement elements and techniques appropriate for the economic assessment of academic libraries, with a view to apply them in future evaluation of academic libraries in Korea. Two libraries participated in the pilot study. In one library, CVM (contingency valuation method) was applied to services ranging from circulation, electronic collection, reference, user education and facility. In the second library, three different methodologies--time value, alternative service value and CVM--were all applied to measure the value of electronic collection. The research provides analyses of measurement elements used, study procedures and measurement results. Based on these analyses, the study also makes suggestions in the areas of measurement goals, service, users and the calculation of B/C ratios that need to be taken into consideration in order to execute reliable and valid assessment of academic library's value.

The Design of Dual Phase LNB for DBS Receiving (DBS 수신을 위한 Dual Phase LNB 설계)

  • Lim, Yun-Doo;Ko, Bong-Jin
    • Journal of Advanced Navigation Technology
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    • v.6 no.3
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    • pp.188-194
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    • 2002
  • DBS is utilized as very useful media in information-oriented society because it covers wide service area and provide high quality services. But DBS needs skill that can receive DBS signal at move. In this paper, it is considered a development of a device to receive DBS and design of a low noise downconverter that use tracking antenna to receive DBS at mobiles unit and ships which navigate in Korea peninsula coast. The structure of dual phase LNB is composed of LNA, BPF, oscillator, mixer, and IF amplifier. And for the position tracking, two input-output phase performed in phase. Measured results showed good performance that with respect to input signal 11.7 GHz~12.2 GHz, noise figure is 0.87 dBmax and conversion gain 62 dB, temperature characterization ${\pm}400$ kHz in respect to - 30 to $60^{\circ}C$, and phase noise -101 dBc/Hz in respect to offset 100 kHz.

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A Study on the New Freight Charging Model for Parcel Service (택배서비스의 새로운 택배요금 모델에 관한 연구)

  • Song, Young-sim;Park, Hyun-Sung
    • Journal of Digital Convergence
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    • v.19 no.5
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    • pp.135-144
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    • 2021
  • In Korea, the parcel delivery service is showing a high growth rate every year thanks to the activation of e-commerce, but the courier unit price continues to drop. Due to the low cost of parcel delivery, there is a need for improvement to normalize courier rates due to deterioration in profitability for couriers, deterioration in service for consumers, and overwork and accidents for workers. In this study, a rational rate system model and a systematic approach were presented. The study method modeled the chargeable weight by reflecting the voulumatirc weight and revenue ton by the volume and weight of the cargo, and presented a new parcel freight charge model based on the cost of delivery. In addition, a rate-determining support system was developed that can be easily, conveniently and reasonably determined on-site. In the demonstration, the rate difference was determined by relying on weight rather than volume, and 63.5% for personal courier and 40% for B2C courier were found to be inadequate. This study could be used as an alternative to solving side effects and problems at the delivery site, in the urgent need for research on ways to improve delivery prices.

A Collaborative Reputation System for e-Learning Content (협업적 이러닝 콘텐츠 평판시스템 연구)

  • Cho, Jinhyung;Kang, Hwan Soo
    • Journal of Digital Convergence
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    • v.11 no.2
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    • pp.235-242
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    • 2013
  • Reputation systems aggregate users' feedback after the completion of a transaction and compute the "reputation" of products, services, or providers, which can assist other users in decision-making in the future. With the rapid growth of online e-Learning content providing services, a suitable reputation system for more credible e-Learning content delivery has become important and is essential if educational content providers are to remain competitive. Most existing reputation systems focus on generating ratings only for user reputation; they fail to consider the reputations of products or services(item reputation). However, it is essential for B2C e-Learning services to have a reliable reputation rating mechanism for items since they offer guidance for decision-making by presenting the ranks or ratings of e-Learning content items. To overcome this problem, we propose a novel collaborative filtering based reputation rating method. Collaborative filtering, one of the most successful recommendation methods, can be used to improve a reputation system. In this method, dual information sources are formed with groups of co-oriented users and expert users and to adapt it to the reputation rating mechanism. We have evaluated its performance experimentally by comparing various reputation systems.

A study on longitudinal differences in website user's trust factors (시간차이에 따른 웹사이트 이용자의 웹사이트 신뢰도 요인 변화에 대한 연구)

  • Shin, Kil-Hwan;Jeong, Cheon-Su;Lee, Choon-Yeul
    • Journal of Internet Computing and Services
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    • v.13 no.2
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    • pp.127-136
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    • 2012
  • IT industry is rapidly changing technologies and trends are leading the field. Website also typical of these areas in the field of IT as a sector, technological advances faster, depending on the nature of the IT industry and the emergence of new services, changes in a variety of platforms, and is rapidly rising. In addition, a website containing information in accordance with the social situation changes and exposure of the agenda and vary greatly. Therefore, these changes in terms of B2C websites that can make a difference in the reliability factor looks. From this perspective, in this study to compare data before and after 10 years on the reliability factor by conducting longitudinal studies, most are not addressed in previous studies due to time differences website users to change the reliability of the analyzed factors.