• Journal of Korean Library and Information Science Society
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• v.49 no.3
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• pp.283-305
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• 2018

Although academic library budgets have been decreasing, the rates of print and electronic journal subscription price have consistently increased. In response to this, as part of efforts to ensure access to foreign academic materials, the Ministry of Education and Korea Education & Research Information Service (KERIS) have initiated and operated Foreign Research Information Center (FRIC) since 2006, pursuing shared acquisition and sharing of foreign print journals. This study investigates the roles/values, issues raised by stakeholders, improvements in services, and new service elements of FRIC through the in-depth interviews with librarians in charge of FRIC in addition to examining its current state. The findings show that FRIC has contributed to sharing of academic materials and to promoting research. However, it was also found that the five types of stakeholders (i.e., the Ministry of Education/KERIS, universities/libraries, users, FRICs, and publishers/agencies) have diverse issues and problems with FRIC. Therefore, this study makes some suggestions to address the issues in terms of policy, system, management, and service.

• Journal of Information Technology Services
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• v.12 no.2
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• pp.387-410
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• 2013

Due to the development of information technology, Convergence and Creative Economy became hot issues. For example, products become more intelligent and services are likely to be connected and integrated around core services or provided as bundle solution. Meanwhile products and services are integrated in the context of mutual supplementation, which leads to Servitization of Products and Productization of Services in many industries. Previous studies have addressed Convergence with different terms and definitions such as Convergent, Multicategory Multifunctional Product, Clouding Service, Bundle and so on from one perspective such as consumers, suppliers or technology according to a wide range of academic approaches. Thus, this study attempted to suggest the most typical convergence products released in the convergence environment and categorize those products. Furthermore, this study has pointed out the problems in the New Product Development Framework discussed in the studies on marketing by taking the situation of the public sector into account and then suggested "New Service Development Framework in the Public Sector" that are different from traditional e-Gov. approach basically and will enable the government to create public information service and provide them to enterprises or citizens. It also emphasized the importance of Business Conceptualization Stage in the framework; argued that there is a necessity of an integrative study from the perspective of technology on the basis of the approach from the perspective of marketing and Policy such as a study of consumer behaviors, design and marketing channel and Policy Integration for the development and dissipation; and furthermore suggested the cases-the development/Diffusion of Transportation Card Service in Seoul and CFC (Call for Collaboration) in Singapore-in order to verify the framework. There is a need to supplement New Service Development Framework so it is able to reflect the distinct characteristics of the public sector from the academic perspective and be used as practical guidelines for SI (System Integration) business to shift into IT Service business. Last but not the least, this study has suggested the limitations and the directions for the future studies.

• Proceedings of the Korean Society of Computer Information Conference
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• 2018.07a
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• pp.495-496
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• 2018

전문대학의 프로그래밍 수업에서 시험효과를 이용하여 학습자의 집중도를 높이고 긴장감을 유발하며 학업 성취도를 높일 수 있는 실시간 학업성취도 테스트와 피드백 방안을 제안한다. SNS와 간단한 필기구를 활용한 시험으로 교수자는 수업 전과 후의 학습자의 성취도의 변화를 쉽게 파악하며 학습자는 실시간으로 SNS를 통해 피드백을 받을 수 있다.

• Journal of the Korean Society for information Management
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• v.24 no.4
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• pp.153-171
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• 2007

This study suggests that improvement of theses and dissertations retrieval can be made by applying appropriate academic department classification. We applied the Korea Research Institute for Vocational Education and Training(KRIVET)'s department classification to these and dissertations being serviced by Korea Education & Research Information Service(KERIS). The results show that the chosen classification appropriately represents diverse academic department information contained in the theses and dissertations either published or used within the recent three year period. The study also makes a number of suggestions that will facilitate the application of an academic department classification to a live system.

• Journal of the Korea Society of Computer and Information
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• v.17 no.2
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• pp.215-224
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• 2012

This study performs an exploratory investigation of the needs of the customers who use academic information service from a research institute, K, that provides information services for domestic academic institutions of natural science and technology. K institute is planning customized services in order to improve customer satisfaction on the academic information service And therefore, the institute begins the research on customer needs analysis and customer segmentation. The research is regarded as well-timed, because CRM implementation in public organizations has been activated recently. Data mining and data warehousing techniques were used for pilot analyses. For the purpose of customer segmentation, a mixed segmentation model, which adds product life cycle concept to the 'balanced customer segmentation' model, which in turn considers the value of customers from the organizational viewpoint and the value of organizations from the customer's viewpoint, simultaneously, was applied. The result of investigation indicated that, in the case of K, 'balanced customer segmentation' and 'contents reach approach' which uses data warehouse/OLAP, rather than those customer segmentation techniques that are often used within the industry, are the more potent ways of approach. This exploratory case study is expected to provide a useful guideline for 'deriving an organizationally unique CRM model' that recently is one of the hot topics in the CRM area.

• Journal of Convergence for Information Technology
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• v.8 no.6
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• pp.353-359
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• 2018

This study analyzes the academic achievement of students how much they are related to both NCS(national competency standards)-based education from university and the learning motives(internal motive, external motive) of the students based on current university students. For this study, a survey was conducted among 200 employees and are summarized as follow. First, that both internal and external motives to study were significant to have a good effect on academic achievement of students. Second, NCS-based education to have positive effect on academic achievement.

• Journal of Information Management
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• v.42 no.4
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• pp.195-223
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• 2011

The purpose of this study is to determine the progress of the implementation of the Servicebased Library 2.0 in Korean university libraries. We assess the Service-based Library 2.0 based on the web site analysis of 179 different Korean university libraries. Highlights of our survey include: (1) The most accessed features of the Service-based Library 2.0, were the 'Book Review', 'RSS', 'Tag & Tagging', 'Mobile App', 'Facet' and 'Open API'. (2) Among 179 libraries, of the 16 different services offered by the Service-based Library 2.0, 145 libraries opted for 4 or fewer services offered through the Service, 3 libraries opted for 5-9 services and 3 libraries availed themselves of 10 or more services. (3) More national university libraries than private libraries are implementing Service-based Library 2.0, including such services as 'Book Review', 'RSS', 'Mobile App', 'Facet', 'Blog', 'Twitter', 'Personnel service', 'SMS', 'Facebook'.

• Journal of Korean Library and Information Science Society
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• v.37 no.4
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• pp.161-180
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• 2006

This paper aims at identifying the problems in the services for research of academic libraries. For this purpose, research functions of academic libraries and the requirements for them are identified. The hypothesis to be verified is that the service environments of academic libraries have not been coping properly with the changing needs of research activities. The statistics on budgets, staff and services of academic libraries in Korea are compared with those in the United States of America and the United Kingdom. It is concluded that the environments of academic libraries have not met the changing needs of research environments. Based on the conclusion, some suggestions are provided.

• Journal of the Korean Society for information Management
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• v.38 no.2
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• pp.305-336
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• 2021

This study explored the user's information needs and information behavior for the development of academic library services. The content analysis of qualitative data showed that the in-depth interview participants have six types of information needs such as 'suitability, up-to-dateness, uniqueness, reliability, practicality, and convenience' while going through societal, educational, and research-related changes. Interview participants solved their information needs by acquiring the resources necessary for each individual's task through information behaviors using information media, human resources and the places. Each participant tried to solve his/her information problem through individual efforts based on their different media and information utilization capabilities. Based on the analysis, this study presented four directions in the development of academic library services. They are an personalized information literacy service, a space to meet the characteristics of information needs, an infrastructure platform for exchanging human resources, and an accessible support service for utilizing information media.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.23 no.4
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• pp.369-390
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• 2012

This research analyzed the type of major research and support services provided by libraries in academic institutions. The research also investigated the awareness of users using the research and support services. We found that the awareness was influenced by users' major and status. In particular, prior usage of the services had statistically significant result depending on users' major and status. On the other hand, the rank of faculty members or the year of study for students were found to not have a significant influence on the general perception of the research support services. We also found that researchers require the support services in every stages of their study. In addition, the preference of training method and research guidance for such services differed by users' major.