• Title/Summary/Keyword: 컨설팅요인

Search Result 193, Processing Time 0.021 seconds

Effect of Consulting Firm's Organizational Effectiveness on Customer Orientation (컨설팅기업의 조직효과성이 고객지향성에 미치는 영향)

  • Eom, Mi-Sun;You, Yen-Yoo
    • Journal of Digital Convergence
    • /
    • v.19 no.12
    • /
    • pp.231-241
    • /
    • 2021
  • The consulting industry is also growing as the use of management consulting increases as the importance of management strategies for the survival of companies due to rapid environmental changes is highlighted. As a result, competition among consulting firms is intensifying, and securing competitiveness is essential. This study tried to confirm the method of securing competitiveness of consulting firms from the perspective of organizational competitiveness through organizational effectiveness. As the consulting service is a knowledge service field, an empirical analysis was conducted for consultants who performed it because professional human resources were a core technology. Exploratory factors, reliability analysis, and regression analysis were performed using SPSS 22.0. As a result of a study on the effect of consultants' organizational effectiveness on customer orientation, it was found that the consultant's organizational commitment and organizational performance had a significant effect. It was possible to confirm the importance of intrinsic motivation to secure the competitiveness of consulting firms in the changing environment. This presented practical implications for organizational management regarding the continuous growth of consulting firms.

A Study on the Influence of Personal Characteristics, Business Management Factors, and Capital Factors on Entrepreneurial Performance: In the Center of Ameliorating Small Businesses Supporting Policy by Government in Beauty Service Industry (창업가 기업가정신 요인, 경영 관리적 요인, 자본적 요인이 창업성과에 미치는 영향 연구: 미용서비스업 분야 소상공인지원정책의 개선방향 중심으로)

  • Kwak, JinMan;Yang, YoungSeok;Kim, MyungSuk
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
    • /
    • v.12 no.3
    • /
    • pp.119-133
    • /
    • 2017
  • The purpose of this study is to investigate the effect of beauty services owners 'support policy on entrepreneurship performance in the beauty service industry through the effects of entrepreneurs' personal characteristics, managerial factors, capital factors and store factors on entrepreneurial performance. As a factor affecting the start - up performance of beauty service companies, it was analyzed that human resource management which is a sub - variable of managerial management factors, capital factors at start - up and store factors influenced entrepreneurship performance. The study on the effect of funding policy, education support policy, and consulting support policy on the start-up achievement of beauty service companies is as follows. The government funding policy, educational support policy, and consulting support policy have no effect on human resources management, start - up capital, and store factors which have significant effect on start - up performance. This is because institutional support for funding is not an institutional support for proving the policy effect but an effective support plan for creating entrepreneurial achievement is needed. Educational support policy and consulting support policy are reflected in the politics reflecting the characteristics of beauty service companies and realistic Education support and consulting support are necessary. In particular, it needs to be expanded to reflect the actual management activities and performance creation processes of other beauty service companies, which are different from the policy support of existing small business owners.

  • PDF

Research on the Effects of a Consultant's Nonverbal Communications on a Client's Evaluation (컨설턴트의 비언어커뮤니케이션이 고객 평가에 미치는 영향에 관한 연구)

  • Shin, Dong-Ju;Lee, Seok Kee;You, Yen-Yoo
    • Journal of Digital Convergence
    • /
    • v.13 no.3
    • /
    • pp.167-178
    • /
    • 2015
  • This research focused on the research on nonverbal communication among communication, an important trait of consultants, who provide knowledge for the clients. The aim was to investigate meaningful influence on the perceived evaluation of clients, as well as the influence on the consulting corporate trust. The research results can be summarized as follows. It was verified that consultants' nonverbal communication positively influenced perceived consultants' evaluation. Also, it was confirmed that clients' perceived consultant evaluation positively influenced service provision corporate trust and long-term relationships.

A Study on the Relationships between Emotional Intelligence of Consultant and Consulting Service Quality (컨설턴트의 감성지능이 컨설팅 서비스품질에 미치는 영향에 관한 연구)

  • Kim, Doo-Yul;Lee, Sun-Kyu;Kang, Eun-Gu
    • Journal of Digital Convergence
    • /
    • v.11 no.7
    • /
    • pp.41-50
    • /
    • 2013
  • This paper aims to examine the effects on the relationships between Emotional Intelligence of Consultant and Consulting Service Quality. To accomplish these purposes, The questionaries of 260 were inspected to the PM have received consulting experience at the companies. The collected data were analyzed with SPSS 17.0 for Windows. This study used the statistical techniques such as descriptive analysis, reliability analysis, discriminant analysis, factor analysis, correlation analysis and multi regression analysis. Emotional Intelligence of Consultant presented a meaningful result(+) with Consulting Service Quality. but self emotional appraisal didn't present a meaningful result with Consulting Service Quality. and Emotional Intelligence of Consultant didn't present a meaningful result with tangible.

A Study on the Career Decision-Making Self-Efficacy for Discharged Soldiers After Mid-to Long-term Service : Based on The Outplacement Service (중장기 복무 제대군인 대상 진로결정 자기효능감에 관한 연구 : 전직지원서비스를 중심으로)

  • CHOI, MI MI
    • Journal of the Korea Academia-Industrial cooperation Society
    • /
    • v.18 no.4
    • /
    • pp.511-520
    • /
    • 2017
  • The purpose of this study was to investigate the effect of the outplacement service on the career decision-making self-efficacy of discharged soldiers after mid- to long-term service. The survey carried out for this research was on 557 male discharged solders living in the Seoul, Incheon, and Gyeonggi areas. The information was processed using frequency analysis, factor analysis, reliability measurement, independent sample t-test, one-way ANOVA analysis, correlation analysis, and multiple regression analysis by means of the SPSSWIN 22.0 program. The results of this study suggest that counseling, education and training affect only some sub-factors of the career decision self-efficacy. Administrative support positively affects the job information collection skill, goal setting skill, planning skill, and problem solving skill among the sub-factors of the career decision self-efficacy. Job activities support had no effect on the career decision self-efficacy.

The NACUFOK Business Consulting's Influence on the Management Performance of the Primary Credit Unions (신협중앙회 경영컨설팅이 단위신협의 경영성과에 미치는 영향)

  • Kang, Seong Moo;Ryu, Duk Wi
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
    • /
    • v.7 no.4
    • /
    • pp.101-112
    • /
    • 2012
  • Business consulting which aims at advising overall management, comparative advantage in competitive environment, administration and so forth is deemed to be significant so that a credit union may flexibly respond to rapid and complicated financial environment. Accordingly, business consulting has been initiated and implemented in credit union since 2002, which seemingly leads to positive outcome to enhance its competitiveness. However, very few research exists which analyze the credit union's competitiveness and business performance after the business consulting. Thus, the research intends to verify how consulting influences on management performance by its various factors. With the above studies in mind, hypothesis is formed that the characteristics of a consulting comsumer and the characteristics of supplier will give a meaningful impact on management performance. The test shows the result as followings: Firstly, a primary credit union's trust and NACUFOK's expertise demonstrate that they are closely relevant to financial and non financial management performance. Secondly, support and willingness to apply states that they influences on non financial performance, while no direct impact is found to financial performance. Thirdly, NACUFOK's capability is rarely interrelated to financial and non financial performance. The present study implies that the credit union as a consulting beneficiary should participate in the consulting, accept the result, and make effort to solve the management problems. In addition, NACUFOK as a consulting supplier should initiate the organization in exclusive charge, perform the professional group, and foster the professional consultant for the development of consulting method, the improvement of consulting process, and the specialization of consultant including the enhancement of core competencies. When these perspectives are sufficient, it will be connected to the management outcomes, further, it will be boosted up the competitiveness of the Credit Union. Hopefully the present study helps to motivate the consulting of primary credit union, boost up the effectiveness of consulting, further, providing the perspective on consulting the credit union. And these may result in the indication of consulting development direction and the competitiveness of Credit Union.

  • PDF

The Study on the Effect of the of Consultant Capability on Consulting Performance : Focused on Mediating Effect of CEO Commitment and Moderating Effect of Firm Size (컨설턴트 역량이 컨설팅 성과에 미치는 영향에 대한 연구 : CEO 몰입도의 매개효과와 기업 규모의 조절효과를 중심으로)

  • Hong, Young-Ku;You, Yen-Yoo
    • Journal of the Korea Convergence Society
    • /
    • v.9 no.8
    • /
    • pp.199-209
    • /
    • 2018
  • This paper investigated the impact of consultant capability, CEO commitment, and firm size on consulting performance. And we analyzed whether the CEO commitment factor showed mediated effect in the causal relationship between consultant capability and consulting performance, and analyzed that firm size showed the moderation effect on the relationship of Consultant capability, CEO commitment, and Consulting performance. The results of the analysis showed that the consultant knowledge had a significant effect on the CEO commitment and the CEO commitment had a significant effect on the consulting performance. CEO commitment showed that mediated the influence of consultant capability on the consulting performance. And as a result of the moderation effect test, there were significant differences in the size of firms depending on the path according to the group of large companies and SMEs.

Consulting Method and Its Applied Case to Improve Management Capability of Agricultural Firms Based on the Multi-contingency Organization Theory (다중조직이론 기반의 농업경영체 경영관리능력 향상을 위한 컨설팅 기법과 사례)

  • Jang, Ikhoon;Moon, Junghoon;Choe, Young Chan
    • Journal of Agricultural Extension & Community Development
    • /
    • v.21 no.4
    • /
    • pp.1149-1189
    • /
    • 2014
  • Nowadays, many farmers use online management diagnosis tool developed by Rural development agency(RDA) for the purpose of self-diagnosis of their farm management. Database(DB) was created using the diagnosis results and has been used for agri-firm management consulting. However, the amount of diagnosis data in the DB has been decreasing year by year. This means that the diagnosis tool of RDA did not reach farmers' expectation. Therefore it is necessary to develop a practical consulting tool which is applicable for various types of agri-firm management. This study introduces a management diagnosis tool and consulting method based on multi-contingency organization theory and value chain model for the purpose of improving existing tools and methods. The consulting method based on multi-contingency organization theory shows the core strategy of agri-firms by two different ways such as "efficiency-oriented" direction and "effectiveness-orientated" direction. Also, this method emphasizes that the performance of firm can be achieved when subelements of firm activities follow the same direction with the orientation of core strategy. The important thing is the right firm management activity fitted to its strategic direction. Through this action, limited firm resources can be optimized. In order to make itself understand, this study shows a practical example applied by this method from actual agri-firms.

When carrying out a government-supported consulting project A Study on the Effect of Collaborative Characteristics among Consultants on the Consulting Performance (정부지원 컨설팅사업 수행시 컨설턴트간 협업특성이 컨설팅 성과에 미치는 영향에 관한 연구)

  • Kim, Hoon;You, Yen-yoo
    • Journal of the Korea Convergence Society
    • /
    • v.10 no.12
    • /
    • pp.327-335
    • /
    • 2019
  • This study recognized the mutual collaborative characteristics among consultants as important factors in the performance of the government-supported consulting business, and wanted to look at the impact of the cooperative characteristics among consultants on the consulting performance. First, a research model was presented based on theoretical background, hypotheses were set up and surveyed, and hypotheses were verified by multi-circulation analysis. Among the collaboration characteristics among consultants, the most influential was mutual reliable followed by smooth communication, professional competence and role sharing. information sharing was rejected and was found to be relatively less affected than other variables. This can be seen as more important than the quantitative aspect of information sharing because of the collaborative nature of consultants who must work toward common goals. Collaboration among consultants has been positive when carrying out government-funded consulting projects, suggesting that quantitative characteristics should be considered based on the qualitative characteristics based on mutual reliable. In the future, we hope that this data will be useful for identifying collaborative characteristics among consultants when carrying out consulting projects.

The competence of management consultants and consulting completeness influences to the management performance (경영컨설턴트 역량 및 컨설팅완성도가 경영성과에 미치는 영향)

  • Yeo, Woo-Hyeon;Lim, Wang-Kyu
    • Journal of Digital Convergence
    • /
    • v.14 no.6
    • /
    • pp.93-107
    • /
    • 2016
  • The purpose of this study is to consider how the competency of management consultants and completion index of consulting. influences the management performance. For this research. we chose 500 small & medium enterprises located all over the country that have implemented management consulting in recent 3 years. And we have done survey for the employees. and gathered and analyzed 294 samples. The result of research is as follows. First, Job competency of management consultants have reliable influence on the business performance and organization effectiveness. Second, Job competency and Common competency of management consultants have reliable influences on the completion index of consulting. Third, Job competency of management consultants and completion index of consulting have reliable influences on management performance. Fourth, Completion index of consulting have mediated job competency of consultants and management performance. Fifth, the impact was estimated that the more manager supporting is, the more job competency of consultant have an effect on organization effectiveness. These findings suggest that through the efficient way to perform successful consulting and identify an association between factors, it can contribute to small & medium enterprise management consulting activated.