• Title/Summary/Keyword: 직무스트레스 유발요인

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A Study on Job Stress-Coping Plans for Urban Railroad Drivers (도시철도 기관사의 직무스트레스 대처방안에 관한 연구)

  • Park, Taesoo;Lee, Jinsun;Kim, Hongki
    • Journal of the Korean Society for Railway
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    • v.16 no.3
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    • pp.233-239
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    • 2013
  • This paper studied the stress of Metropolitan Transit driving crews. Stress to such workers can not only lead to fatalities and infrastructure damage but also enormous loss of competitiveness. The study was carried out to search for ways of alleviating stress of driving crews. In order to reduce the various factors that exacerbate job stress of driving crews of Metropolitan Transit, it is first necessary to expand training in order to enhance their expertise, and improve facilities to protect driving crews in the event of accidents. Second, psychological compensation or organization's systems may cause job stress. It may therefore be possible to solve fundamental problems through typical organization level approach such as leadership training programs. Third, job stress may be reduced through proper life habits such as personal regular exercise. Fourth, we need to improve driving crews' working conditions and adjust working hours by avoiding excessive performance competition and an unfair evaluation system, by understanding their mental states, and by setting up systems such as a comprehensive health improvement and management program at the organization level.

The Analysis of Job Stress of Workers in the Architectural Design Firm After the Introduction of BIM (BIM 도입 후 설계사무소 실무자들의 직무스트레스 분석)

  • Seo, Hee-Chang;Oh, Jung-Keun;Kim, Jea-Jun
    • Korean Journal of Construction Engineering and Management
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    • v.13 no.4
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    • pp.120-131
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    • 2012
  • Today, companies exist amid unlimited competition and uncertain adminstration environment, so hands-on workers are being exposed to various job requirements and stress due to this. Especially, employees in the design firm are physically difficult because of heavy working intensity unlike other industrial field, and because the process is interrelated unlike working of a five-day workday of the other industry, it is difficult to guarantee periodic holidays and vacation. In addition, recently, while BIM is introduced in the construction industry, various changes in the individual role as well as organizational dimension such as business environment and scope & role, etc. are required, so it is the actual situation that the category and factors of job stress due to this are being also changed. Accordingly, this research has grasped important and weak sectors according to characteristics such as career, position, gender, education and existence/nonexistence of BIM template, etc. by confirming a job stress level and inducing factors of hands-on workers at the design firm. This research has a meaning in constructing a business environment of a design firm that is a main participant of BIM-based projects that are expected to have high utilization in the future.

The Job Stress and Mental Health of the Insurance Reviewer (보험심사 근무직의 직무스트레스와 정신건강)

  • Kyoungjin Song;Jeongwon Lee
    • Journal of Service Research and Studies
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    • v.11 no.1
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    • pp.31-44
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    • 2021
  • The net function of the domestic medical insurance system is highly regarded, but due to the problem of incomplete coverage, the public wants to secure coverage through private medical insurance subscription. As a result, the subscription rate of private medical insurance has recently increased, and the billing rate has also increased. As the number of people seeking private medical insurance increased, workers at private medical insurance companies are experiencing increased job stress and side effects, especially for insurance reviewers who are in charge of paying insurance, such as communicating with customers who claimed insurance and contributing to the company's profit. In response, this study analyzed the effects of job stress on mental health of insurance reviewers and conducted a descriptive survey study to reduce job stress of insurance reviewers and promote mental health. The analysis shows that job stress for insurance reviewers has a significant impact on mental health (+). In detail, job stress has a significant impact on all four factors: social performance and self-confidence, depression, sleeping disturbance and anxiety, and general well-being and vitality. This study showed that job stress in insurance reviewers has a significant (+) impact on mental health. Job stress can cause side effects in organizational aspects, such as reducing enthusiasm for job performance and increasing turnover and resignation rates, but it can also worsen individual physical health and cause diseases such as depression and anxiety, causing mental health to be impoverished. Therefore, in order to prevent this, appropriate work stress prevention methods and countermeasures should be provided to help reduce work stress and improve mental health.

Investigation of Stress-Inducing Factors and Occupational Stress Levels in General and Pediatric Dentists (일반 진료 치과의사와 소아 진료 치과의사의 스트레스 유발 요인과 직무 스트레스 정도에 대한 연구)

  • Seunghyun, Kim;Jaesik, Lee
    • Journal of the korean academy of Pediatric Dentistry
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    • v.49 no.4
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    • pp.481-496
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    • 2022
  • The purpose of this study was to compare factors causing stress in pediatric and general dentists when treating pediatric patients and to evaluate their overall occupational stress level. A total of 191 dentists participated in the online survey, consisting of 66 pediatric dentists and 125 general dentists. The questionnaire was conducted using Google Form. Both groups were stressed due to poor cooperation of patient and caregiver, uncertain prognosis of treatment, and low cost of pediatric dental treatment. The pediatric dentists felt relatively high stress due to poor cooperation from caregivers and an uncertain prognosis of treatment (p < 0.05). Overall occupational stress was high in both groups in the order of patient, time, job environment, and income-related stress, and the degrees of pediatric dentists were lower than general dentists. Among the 3 sub-factors of occupational burnout, more than 98% of both groups showed burnout in "depersonalization", and more than 69% of both groups showed burnout in "emotional exhaustion". Both groups showed a low burnout rate in "reduced sense of accomplishment" and pediatric dentists showed a higher sense of accomplishment than general dentists (p < 0.05). This study showed that both groups were under high occupational stress due to various factors, and efforts were required to relieve stress.

How Smart Workers Cope With Techno-Invasion Stress in Work Domain (스마트워크 사용자의 업무 영역에서 기술침해 스트레스 대응방안에 관한 연구)

  • Kim, Yong-Young
    • Journal of the Korea Convergence Society
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    • v.12 no.3
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    • pp.261-272
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    • 2021
  • With diffusion of Smart Work, a problem has been raised that Smart Work makes the boundary between work and nonwork blur, and may cause technostress. In order to find out whether Smart work copes with techno-invasion stress in work domain, we need to understand the precedence factors influencing on job satisfaction and the role of boundary management strategy which Smart Workers actively choose. This paper developed a research model containing a causal relationship among four factors, nonwork-to-work interference, job autonomy, job commitment, and job satisfaction, and the moderation effect of boundary management strategy. The findings show that overall hypotheses were accepted based on the pooled data, but three hypotheses test on job satisfaction by boundary management strategy type differed. These results suggest that in accordance with the boundary management strategy of Smart Work users, different change management need to be prepared.

선원용 스트레스 평가도구 개발에 관한 연구

  • Mun, Seong-Bae;Lee, Chun-Gi;Jeon, Seung-Hwan;Jeong, Eun-Seok;Song, Jae-Uk;Jeong, U-Ri
    • Proceedings of the Korean Institute of Navigation and Port Research Conference
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    • 2013.06a
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    • pp.185-187
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    • 2013
  • 일반적으로 사람은 육체적, 정신적 그리고 심리적 자극에 반응할 경우 스트레스(Stress)가 유발된다. 이 스트레스는 정상적인 업무수행 뿐만 아니라 건강에 악영향을 미칠 수 있고, 피로누적의 한 원인이 되기 한다. 특히 열악한 환경에서 직무를 수행하는 선원에게 있어서 스트레스는 해양사고의 직간접적인 요인이 될 수 있기 때문에 선박 인적자원관리의 한 측면으로 중요하게 다루어질 필요가 있다. 이 연구는 해운기업이 선원의 인사 및 안전관리 시스템에 활용할 수 있는 선원용 스트레스 평가도구를 개발하기 위한 것으로, 기본영역, 가족생활영역, 재정영역, 직업 및 선박생활영역에 대하여 90개의 항목으로 구성된 설문도구를 개발하여 설문조사를 수행하였고, Holmes & Rahe의 사회적응평가도구의 항목 및 평가지수와 비교분석하여 한국 선원의 문화적 차이를 고려한 설문도구를 개발하기 위한 기초적 연구를 수행하였다.

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The related factors of job satisfaction in care facilities for the aged (노인요양시설 직원의 직무만족 관련요인 -사회인구학적 특성과 시설특성을 중심으로-)

  • Kim, Hyo Shin;Lee, Inn Sook
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.8 no.1
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    • pp.79-87
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    • 2013
  • The purpose of this study is to search the related factors of job satisfaction in care facilities for the aged in order to improve quality of service and to help management of care facilities. Data was collected from staff who agreed with informed consent of this study among care facilities for the aged. Subjects were 152 staff members from 29 care facilities. The research was conducted during six month. The major findings of this study are as follows. Firstly, in the job satisfaction of staffs according to demographic characteristics of subjects, it was found that the workers with longer work experience in current facilities had higher job satisfaction. Secondly, in the job satisfaction according to characteristics of care facilities, it was found that when staff's opinion was accepted or considered that job experience was higher. In Conclusion, to increase job satisfaction of care facilities for the aged, we should consider the above two points.

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The study of influence of policeman's personality to job satisfaction (경찰관의 성격 및 창의적 인성이 직무만족에 미치는 영향에 관한 연구)

  • Lee, Sang-Won;Park, Je-Il
    • Korean Security Journal
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    • no.16
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    • pp.209-228
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    • 2008
  • It is possible to contribute to efficiency of police organization if policeman has their hob satisfaction. To effectively perform the service, it is important to a matter of outcome or satisfaction of duty. However, the study in this field is insufficient. In this study, the introduction is in the first chapter. Theoretical consideration in the second chapter, investigative analysis and argument in the third chapter and finally the conclusion in the forth chapter. In this study, according to analysis of position, personality show no differences and job satisfaction show more higher in police sergeant class. Also, the study shows that there is relationship between sociality and prudence and outcome of duty and occupational view in the correlation between personality and job satisfaction. Therefore, a sociable person influence affirmative occupational view and outcome of duty.

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The Impact of Employee's Perceptions of Organizational Politics and Burnout: Role of Psychological Need Satisfaction and Psychological Capital (조직정치지각이 직무소진에 미치는 영향에 있어 심리적 욕구 만족의 매개효과와 심리적 자본의 조절효과 연구)

  • Seo, Dong-Taek
    • The Journal of the Korea Contents Association
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    • v.16 no.3
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    • pp.305-318
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    • 2016
  • Perceptions of organizational politics(POPs) have stress-based effect as job demand and lead to employee's negative attitudes and behaviors. According to job demand resource model, burnout develops when high job demand deplete employee's resources, which lead employees to low levels of motivation and high levels of cynicism and frustration. Currently, in studying the relationship between POPs and burnout there is a lack of researches on certain settings and conditions. The present study examined a model in which relationship between POPs and burnout was mediated by psychological need satisfaction. And also, this study tested moderating role of psychological capital between POPs and need satisfaction. A total of 220 employees in telco and electronic manufacturing company in South Korea participated in this study. The result of this study showed that need satisfaction works as mediating variable between POPs and burnout and psychological capital had moderating effect between POPs and need satisfaction. This study proposes a new framework of POPs by examining linking mechanism of need satisfaction and psychological capital. The results of this study provide practical insight to HR practitioners and business leaders.

Testing the research model predicting the turnover intention among salespersons (영업사원의 이직의도 예측 모형 검증: 대안적 회사 매력도의 영향)

  • Chun, Kwang-Ho;Chang, Jae-Yoon
    • Proceedings of the Korean Association for Survey Research Conference
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    • 2005.12a
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    • pp.221-245
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    • 2005
  • This research introduced the concept of 'alternative attractiveness' derived from the social exchange theory to the research model predicting turnover intention among salesforce. By doing so, we tried to broaden the understandings of relationship between salesperson job attitude and salesperson behavior. We collected and analysed the data from the survey on the 178 salespeople employed at the life insurance companies. We found the alternative attractiveness to be a significant antecedent of the turnover intention. Specifically, the more attractive the alternative the greater the intention of turnover. However, we also found that the salesforces are less attracted to the alternative if they are more satisfied with their jobs. Finally, this research can be a seminary work with the relational perspective for the studies of salesforce management.

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