• Proceedings of the Korean Society for Information Management Conference
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• 2015.08a
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• pp.127-130
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• 2015

본 연구는 공공도서관 사서들의 직무스트레스를 업무 능력 및 효율성을 저해하는 요소로 파악하고 직무스트레스 요인을 분석하고자 하였다. 특히 업무정보와 직무스트레스간의 상관관계가 있다는 가설을 설정하고 접근하였다. 이를 위해 공공도서관 사서 총 36명을 대상으로 방문 및 전자 메일 설문을 통해 직무스트레스 현황을 조사하였다. 조사 결과, 업무정보와 직무스트레스는 상관관계가 있는 것으로 나타났으며, 직무스트레스의 경우 조직적 영역의 요인보다는 개인적 영역의 요인이 상대적으로 크게 작용함을 알 수 있었다. 본 연구를 통해 업무 정보의 중요성을 인식하고, 원활한 정보 교류 및 교육을 통해 업무 효율성을 높이고자 하였으며, 더 나아가 후속연구를 위해 측정도구가 개발된다면 보다 정확한 결과를 기대해 볼 수 있을 것이라 생각한다.

• 재활복지
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• v.15 no.2
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• pp.249-274
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• 2011

The purpose of the present study was to provide fundamental information to improve job satisfaction of rehabilitation-counselors and the service in sheltered workshop. The researcher conducted the nationwide survey of rehabilitation-counselors in sheltered workshop. The results of this study were summarized as follows. First, job stress of rehabilitationcounselors in sheltered workshop was in low level, but job satisfaction was relatively in high level. The factor of conflict in their role and over-roaded role reached serious level. And the promotion and salary of a job made their job satisfaction lower. Second, there was significant correlation between job stress and their career. Third, job satisfaction according to general characteristics of rehabilitation-counselors differed from their age. Fourth, there was significant correlation between job stress and job satisfaction. It showed that the higher job stress, the lower job satisfaction. Therefore, policy improvement was needed to enhance job satisfaction. In addition, continuous research and individual efforts were needed to lower the level of job stress for rehabilitation counselors in sheltered workshop.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2018.11a
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• pp.278-279
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• 2018

Crew on board perform their respective duties in a limited space. Personal factors and job stress affect job satisfaction of seafarers. In this study, it was conducted for a basic survey on relationship stress and satisfaction among the crew members' job stress factors. Job stress of crew who are responsible for the navigation was higher than that of managerial staff, and job satisfaction of navigating crew was also lower than managerial crew. In order to compensate for these results, it is necessary to change the recognition of the managerial personnel. It is necessary to develop and operate education programs to prevent these factors beforehand.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• 2013.10a
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• pp.107-109
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• 2013

해상교통관제 업무는 선박사고 발생 위험에 대한 부담감 및 교대근무 등 불규칙한 근무형태로 인해 스트레스가 많은 직종이다. 특히나 관제 업무는 고도의 주의와 예측능력을 요구하는 업무로 이를 저해하는 인적요인 분석 및 관리 필요성이 절실한 분야지만 관제사의 직무스트레스에 관한 연구가 전무한 실정이다. 관제사의 스트레스로 인한 피로증상은 관제업무수행에 필요한 인지능력이나 의사결정 능력을 저하시킬 수 있고 이로 인해 업무수행에 차질을 빚을 경우 안전사고로 이어질 수 있는 위험이 존재한다. 그러므로 안전과 직결된 관제사의 스트레스는 과학적으로 연구되어야 하며 제도적 마련과 더불어 체계적 관리가 필요할 것이다. 이에 본 연구에서는 한국인 직무스트레스 측정도구를 이용하여 관제사의 직무 스트레스 수준을 파악하고 직무스트레스 관리의 필요성에 대하여 제고해보고자 한다.

• Journal of Navigation and Port Research
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• v.38 no.6
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• pp.615-621
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• 2014

VTS operators may suffer from acute, chronic, or traumatic stress caused by their workload and working environments associated with task or combination of task. This study intended to measure the level of VTS operator' stress and find out factors influencing it by understanding their characteristics during carrying out their task. For this purpose, analyzed the data collected through conducting survey on VTS operators as the Korea Occupational Stress(KOSS) and Psychological Well-being Index(PWI). As a result, VTS operators are experiencing higher level of psychological stress than the national average. And the factors to cause VTS operators' occupational stress can be summarized as follows; working environment factors, shift work especially night duty, workload, etc. This study provides the fundamental information for understanding human factors of VTS operator' occupational stress.

• Culinary science and hospitality research
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• v.16 no.4
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• pp.206-219
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• 2010

The purpose of this study is to manage job stress of foodservice employees effectively by analyzing their job stressors and relationship of job satisfaction and turnover intention. It also analyzed the effects of social support and coping strategies on job stressors. The data for the study were collected through conducting a survey to the employees who work at hotel foodservice departments and buffet restaurants in Busan area. Major suggestions and significances of this study can be outlined as follows: First, it was found that 6 job related stressors(work environment, personal relation, role, task characteristics, career development, individual character). Second, it was revealed that personal relation and career development factors have an effect on employees' job satisfaction and turnover intention. Third, it was illustrated that social support and coping strategies have a moderating effect of job stressors between job satisfaction and turnover intention.

• Journal of the Korean Society for Railway
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• v.17 no.2
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• pp.148-155
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• 2014

This practical study investigates the effects of job satisfaction as a result of the stresses felt by many dispatchers who work in the subway industry in the Seoul metropolitan area. Factors that cause stress are assessed. The organization system, inappropriate compensation, workplace culture, and job requirements, among several types of organizational stresses are significantly related to job satisfaction. The results of the analysis indicate that there is a close link between job satisfaction and dispatcher communication factors. This paper suggests stress-relief measures for dispatchers who must handle a variety of civil complaints and improper communications with field departments based on the analysis of the answers to descriptive questionnaire items.

• The Journal of the Korea Contents Association
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• v.10 no.4
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• pp.298-305
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• 2010

The purpose of this study is to analyze the relationship among the factors of tax officials' occupational stress, job satisfaction and psychological well-being. It also aims to provide the effective management ways of tax officials' job. The result of the study showed that the factors of their occupational stress in performing their duties had negative effects on their job satisfaction, the higher their job satisfaction degree was, the higher their psychological well-being was and it could improve the efficiency of the tax administration performance. It also had the positive effects to improve tax payers' satisfaction degree of taxation service. Therefore, the welfare expansion considering the tax officials' roles and importance, wage supplement from provincial governments and institutionalized supplement to improve their job satisfaction are needed for the increase of the efficiency of taxation service.

• Journal of Venture Innovation
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• v.1 no.2
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• pp.75-87
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• 2018

We designed this study for verifying the differences of causes and individual results of job stress between Koreans in Korea and Chinese in China of a same company. The results in the study are as follow. Significant differences between two groups were identified in job stressors: Koreans showed higher levels than Chinese for factors like inter-group conflicts, supervision/evaluation, job overload, task characteristics, socio-demographic factors, and Chinese showed higher levels than Koreans for factors like job conflicts, job ambiguity, family-related factors. We also identified that levels of stress perceived by individuals as anxiety, depression, and physical symptoms of Koreans are higher than those of Chinese. As to the influence of job stressors on stress level, Koreans show significant results for supervision/evaluation, decision making/responsibility, family-related factors, and Chinese show significant results for family-related factors, social support, socio-demographic factors. Based on the results of this study, implications, limitations, and future research topics were discussed.

• 한국벤처창업학회:학술대회논문집
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• 2023.11a
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• pp.139-143
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• 2023

최근 교사들의 잇단 극단적 선택으로 학교의 변화와 상황에 대한 문제의식이 사회적으로 날로 높아지고 있다. 교직에 대한 선호도가 급격히 떨어지고 교직 이직 비율도 빠르게 높아지고 있어 교육의 질을 걱정하기에 이르렀다. 드러난 문제가 원인의 하나일 수 있으나 많은 연구에서 교사들의 직무스트레스가 심각한 수준임을 밝히고 있고, 학교교육 현장에는 교사들이 조직에 몰입하기 어려운 다양한 문제들이 있음을 밝히고 있다. 그럼에도 교육현장에서는 학생, 교사들이 함께 성장할 수 있고 모두가 만족하는 교육 활동을 실현시키고 변화와 혁신을 통해 교육역량을 높이고자 지속적으로 노력하고 있다. 본 연구는 초등학교 교사의 직무스트레스와 감정 노동이 조직몰입에 미치는 영향을 조사 분석하고 두 변인 즉 직무스트레스와 감정 노동이 직무몰입에 미치는 영향에서 긍정심리자본의 매개 효과를 알아보는데 그 목적이 있다. 교사 직무스트레스 실태를 종합적으로 파악하고자 관계 요인, 업무요인, 정책 요인으로 나누어 분석(김종민 외, 2018. 경기도교육연구원)하고 특히 스트레스 요인 중 가장 비중 있는 감정 노동 부분은 분리하여 더 상세히 분석하고자 한다. 이를 위해 경기도, 경기도, 서울, 전라남도 소재 초등학교교사 500명을 대상으로 자료를 수집하여 SPSS 20.0 프로그램을 활용하여 변인들의 기술통계치를 산출하고자 한다. 초등교사의 인구통계학적 변인간에 유의한 차이가 있는지 확인하기 위해 t-검정과 일원배치 분산분석(ANOVA)을 실시한다. 그리고 연구에 포함된 변인들간의 상관계수를 산출하고 Baron과 Kenny(1986)의 절차에 따른 3단계 회귀분석과 부트스트래핑(bootstrapping) 기법을 적용하여 매개효과의 유의성을 검증하고자한다.