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http://dx.doi.org/10.5392/JKCA.2010.10.4.298

Influence of Tax Officials' Occupational Stress on Job Satisfaction and Psychological Well-being  

Hong, Soon-Bok (동명대학교 경영학부 경영학과)
Publication Information
The Journal of the Korea Contents Association / v.10, no.4, 2010 , pp. 298-305 More about this Journal
Abstract
The purpose of this study is to analyze the relationship among the factors of tax officials' occupational stress, job satisfaction and psychological well-being. It also aims to provide the effective management ways of tax officials' job. The result of the study showed that the factors of their occupational stress in performing their duties had negative effects on their job satisfaction, the higher their job satisfaction degree was, the higher their psychological well-being was and it could improve the efficiency of the tax administration performance. It also had the positive effects to improve tax payers' satisfaction degree of taxation service. Therefore, the welfare expansion considering the tax officials' roles and importance, wage supplement from provincial governments and institutionalized supplement to improve their job satisfaction are needed for the increase of the efficiency of taxation service.
Keywords
Occupational Stress; Job Satisfaction; Psychological Well-being;
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