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http://dx.doi.org/10.5394/KINPR.2014.38.6.615

A Study on Occupational Stress of the VTS Operators  

Kim, Yu-Sun (VTS, Ministry of Public Safety and Security)
Park, Young-Soo (Division of Marine Transportation Science, Korea Maritime and Ocean University)
Jo, So-Hyun (Korea Institute of Maritime Fisheries Technology)
Publication Information
Journal of Navigation and Port Research / v.38, no.6, 2014 , pp. 615-621 More about this Journal
Abstract
VTS operators may suffer from acute, chronic, or traumatic stress caused by their workload and working environments associated with task or combination of task. This study intended to measure the level of VTS operator' stress and find out factors influencing it by understanding their characteristics during carrying out their task. For this purpose, analyzed the data collected through conducting survey on VTS operators as the Korea Occupational Stress(KOSS) and Psychological Well-being Index(PWI). As a result, VTS operators are experiencing higher level of psychological stress than the national average. And the factors to cause VTS operators' occupational stress can be summarized as follows; working environment factors, shift work especially night duty, workload, etc. This study provides the fundamental information for understanding human factors of VTS operator' occupational stress.
Keywords
VTS operator; Workload; Occupational stress; Psychological wll-being; Shift work; Human factor;
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