• Title/Summary/Keyword: 지향성

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A Study on the Relationship among Corporate entrepreneurship, R&D capacity and Technology commercialization capacity of administrative position - Moderating effect of Technology orientation - (관리직의 사내기업가정신과 연구개발역량, 기술사업화역량의 관계에 관한 연구 - 기술지향성의 조절효과 -)

  • Koh, Yoon-Ho;Song, Chan-Sub
    • Journal of Digital Convergence
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    • v.17 no.10
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    • pp.187-197
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    • 2019
  • The purpose of this study is to analyze the capacities of innovation in the organization, and to examine the effects of corporate entrepreneurship, R&D capability, technology commercialization capacity and technology orientation. First, the research model and hypothesis were established based on the literature research and 153 questionnaires were distributed and collected among management office workers among manufacturing workers in Kyungbuk. The results of this study confirm that the corporate entrepreneurship positively affects R&D capacity and that R&D capacity has a positive effect on technology commercialization capacity. And we confirmed the significant moderating effect of technology orientation. However, there is no mediating effect of R&D capability on the relationship between corporate entrepreneurship and technology commercialization. These findings can provide guidelines for organizational management in the cultural aspect by identifying the effects of in-house entrepreneurship and technology orientation on cultivating the innovation capacity of management office at the organizational level.

An Empirical Study on the Key Faction for Quality Management affecting the Service Performance -Primarily on the Shipping Company- (품질경영 핵심요인이 내부고객만족과 서비스성과에 미치는 영향 -해운기업을 중심으로-)

  • Ko, Lyoon;Shin, Han-Won;Lee, Sang-Pyeong
    • Journal of Korea Port Economic Association
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    • v.25 no.3
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    • pp.339-360
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    • 2009
  • In recent years, the quality and safety requirements in the shipping industries have been more stringent than the previous requirements. It is essential to effective quality management system which can cope with a change in shipping business environment and improve shipping service performance to get competitiveness in the international shipping market. This study on the focus of the Korean shipping company which provides shipping transportation service examined following issues. First, how each of the key factors of ISO 9001 quality management affects service performance, internal customer satisfaction and customer orientation. Second, how the internal customer satisfaction affects service performance and customer orientation. Third, customer orientation affects service performance.

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The Effect of Interaction between Learning Orientation and Environmental Uncertainty on Marketing Capabilities in the IT Firms (IT기업의 학습지향성과 환경불확실성의 상호작용이 마케팅역량에 미치는 영향)

  • Kim, Dong-Gun;Shin, Tack-Hyun
    • Journal of the Korea Society for Simulation
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    • v.25 no.3
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    • pp.125-132
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    • 2016
  • This study intended to exploratively depict the influence of interaction between Environmental Uncertainty and Learning Orientation of Korean IT companies on Marketing Capability which was adopted as one of the organizational performance indicator. Statistical Results based on AMOS and SPSS showed that smaller-sized companies under 500 employees are more inclined to desperately and flexibly meet and adapt to their environmental uncertainty, resulting positive performance, that is, marketing capabilities. On the other hand, larger-sized companies over 500 employees showed no significant interaction effect. This result of the study induces the reasoning that the differences in competitive environment and market leadership accrued by organizational size may also incur differences in environmental adaptive mechanism. However, this reasoning can have some limitation in that the types and traits of IT firms are so different. Therefore, this topic suggests the necessity of follow-up researches using enlarged samples in IT industry and comparative studies in other industries.

Interaction effects and moderating effects on organizational context, customer reaction, and job burnout in Senior Welfare organization (노인복지사업 조직에서 조직맥락, 이용자 반응, 직무소진의 구조관계에서의 상호작용효과와 조절효과)

  • Yun, Il-Hyun
    • Journal of Convergence for Information Technology
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    • v.8 no.3
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    • pp.1-8
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    • 2018
  • The purpose of this study is to investigate the interaction effects of organizational context, customer reaction, and job burnout in Senior Welfare organizations. In addition, we will analyze the moderating effects of demographic characteristics (personal characteristics, organizational characteristics). A total of 796 social workers engaged in Senior Welfare projects were analyzed. As a result, the following results were obtained. First. It was found that there was a significant difference between the variables in the sociodemographic characteristics, organizational context, customer reactions, and interaction effects on job burnout. Second, age, employment type, and Social Worker qualifications were the most important variables of control effect. The specific organizational behavioral factors between the employees and the users should be studied.

An Empirical Study on the Emotional Intelligence and Customer Orientation Call center Consultants in e-Business Marketing (e-비즈니스 마케팅에서 콜센터 상담사의 감정지능과 고객지향에 대한 분석)

  • Song, Hyung-Cheol
    • Journal of Digital Convergence
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    • v.19 no.10
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    • pp.203-208
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    • 2021
  • This study is to investigate the impact of emotional intelligence of online shopping mall call center counselor on customer orientation. The SPSS 25.0 ststistics program was applied for the empirical analysis 148(87.05%)of 170 copies are used for final data analysis. The implications of results are as follows. First, use of emotion, a subfactor of emotional Intelligence, has shown to have a significant positive effect on customer orientation. Second, other's emotional appraisal, a subfactor of emotional Intelligence, has shown to have a significant positive effect on customer orientation. Third, self emotional appraisal, a subfactor of emotional Intelligence, has shown to have a significant positive effect on customer orientation. Fourth, regulation of emotion, a subfactor of emotional Intelligence, has shown to have a significant positive effect on customer orientation.

The Mediating Effect of Protean Career Attitude on the Relationship Between Coaching Leadership and Career Satisfaction (코칭리더십과 경력만족 간의 관계에서 프로티언 경력태도의 매개효과)

  • Yun, Ducksu;Kim, Boyoung
    • Journal of Convergence for Information Technology
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    • v.11 no.12
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    • pp.70-79
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    • 2021
  • The purpose of this study is as follows: First, this study investigates the effect of the supervisor's coaching leadership on the employee's protean career attitude. Second, we examine the effect of a protean career attitude on career satisfaction. Finally, we examine the mediating effect of protean career attitude on the relationship between supervisor's coaching leadership and career satisfaction. As a result of analyzing the data of 329 employees from pharmaceutical companies, the positive influence of coaching leadership on the protean career attitude was significant. The positive effect of the protean career attitude on career satisfaction was significant. The mediating effect of the protean career attitude on the relationship between coaching leadership and career satisfaction was significant. The findings of this study provide an understanding regarding the concept of career development, which has recently changed from an organization-centered to an individual-centered perspective. Also, this study has theoretical and practical implications for the field of human resource development in that it suggests the type of leadership as an antecedent of protean career attitudes.

Effect of Consulting Firm's Organizational Effectiveness on Customer Orientation (컨설팅기업의 조직효과성이 고객지향성에 미치는 영향)

  • Eom, Mi-Sun;You, Yen-Yoo
    • Journal of Digital Convergence
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    • v.19 no.12
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    • pp.231-241
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    • 2021
  • The consulting industry is also growing as the use of management consulting increases as the importance of management strategies for the survival of companies due to rapid environmental changes is highlighted. As a result, competition among consulting firms is intensifying, and securing competitiveness is essential. This study tried to confirm the method of securing competitiveness of consulting firms from the perspective of organizational competitiveness through organizational effectiveness. As the consulting service is a knowledge service field, an empirical analysis was conducted for consultants who performed it because professional human resources were a core technology. Exploratory factors, reliability analysis, and regression analysis were performed using SPSS 22.0. As a result of a study on the effect of consultants' organizational effectiveness on customer orientation, it was found that the consultant's organizational commitment and organizational performance had a significant effect. It was possible to confirm the importance of intrinsic motivation to secure the competitiveness of consulting firms in the changing environment. This presented practical implications for organizational management regarding the continuous growth of consulting firms.

Design and Fabrication of A Wide-Band Dual-Polarization Stacked Patch Array Antenna for Satellite SAR Applications (위성 SAR용 광대역 이중편파 적층형 패치 배열 안테나 설계 및 제작)

  • Lee, Jae-Min;Yu, Je-Woo;Chae, Heeduck;Lee, YuRi;Jung, Hwa-Young;Kim, JongPil;Park, Jongkuk
    • The Journal of The Korea Institute of Intelligent Transport Systems
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    • v.20 no.2
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    • pp.72-78
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    • 2021
  • This paper proposes a wide-band dual-polarization stacked patch array antenna for satellite SAR system applications. The array antenna was designed for loss minimization and wide-band characteristics to enhance the performance of the SAR system and optimize it for active return loss in applications to active phased arrays. The fabricated array antenna showed a performance of 19.26%/19.79% fractional bandwidth within the -10 dB reference level of the active return loss and showed loss characteristics of 0.797 dB/0.799 dB averaged within the operational frequency for both H/V-polarization cases. The pattern performance was verified by comparing the measured patterns with the calculated patterns obtained by the array factor.

An Empirical Study on Moderating Effects of Entrepreneurship between Market Orientation and Performance Relationship of Korean Venture (한국 중소벤처기업의 시장지향성과 해외진출성과간 관계에 있어 기업가정신의 조절효과에 관한 연구)

  • Kim, Jung-Po
    • International Area Studies Review
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    • v.13 no.3
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    • pp.481-500
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    • 2009
  • This paper investigates the Moderating effect of entrepreneurship on the relationship between market orientation and international performance in Korean Ventures. Literature revealed that an appropriate alignment between firm strategic orientation and market positioning is critical because of its impact on firm performance. The alignment is especially crucial for SMEs as a result of their limited resource base. However, studies have not adequately accounted for the joint effect of entrepreneurship and market orientation on firm performance in different environments as foreign markets. Drawing upon a sample of 217 internationalized Korean Venture Business, it presents evidence related to mainly moderating effects of entrepreneurship on market orientation-international performance. The Key conclusion from the evidence is that market orientation, alone and in conjunction with certain entrepreneurship dimensions, is positively related to firm international performance. More specifically innovativeness and proactiveness have positively moderated the relationship between market orientation and international performance in Korean Ventures.

The Effect of Emotional Labor by Social Workers with Case Management of Customer Orientation: Focused on the Moderating Effect of Emotional Intelligence and LMX (사례관리 사회복지사의 감정노동이 고객지향성에 미치는 영향에 관한 연구: 감성지능과 리더-구성원 교환관계의 조절효과를 중심으로)

  • Park, Jung-Ryong
    • The Journal of the Korea Contents Association
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    • v.19 no.9
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    • pp.293-307
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    • 2019
  • The poor welfare level of social workers is a big social problem in direct proportion to the ongoing need for social welfare service. In particular, the emotional work of social workers is a serious situation. This Study examines the effect of emotional labor(EL) on customer orientation(CO) of social workers with case management. Also this paper investigates the moderating effect of emotional intelligence(EI) and leader-member exchange(LMX). The major results from the study are as follow: First, we found that surface acting(SA) of EL had a negative impact on CO and deep acting(DA) of EL had a positive impact on CO. Second, EI showed a moderating effect on the correlation between SA of EL and CO. Also, EI had the moderating effect that weakening the negative impact of SA on CO. Third, LMX showed a moderating effect on the correlation between DA of EL and CO. Also, LMX had the moderating effect that strengthening the positive impact of DA on CO. In particular, this study presented with implications for future research, limitations of this study.