• Title/Summary/Keyword: 조직 커뮤니케이션

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POLICY & ISSUES 기획특집_4 - 기업의 온실가스 감축전략 수립 및 대응방안

  • Kim, Su-Jong
    • Bulletin of Korea Environmental Preservation Association
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    • s.398
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    • pp.20-23
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    • 2012
  • 온실가스 에너지 목표관리제도 뿐만 아니라 배출권거래제도도 도입을 준비하고 있는 등 외부에서 제도의 압박이 거세지고 있다. 기업에서는 온실가스 감축과 관련하여 조직 전부문이 참여하는 실질적 에너지경영체계를 구축해야 하며 조직 외부와 에너지 감축기술에 대한 커뮤니케이션 네트워크를 구성하는 등 기후변화에 대한 대응이 필수적인 사항이 되었다. 이제는 규제대응을 넘어 미래 전략 차원에서 접근과 노력을 해야 한다.

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The Effect of Military Crisis Management Communication on a Social Network Service :Focusing on the effect of message form on the crisis perception of soldiers (SNS를 통한 군(軍)의 위기관리 커뮤니케이션 전략 :메시지 형태가 장병의 위기 인식에 미치는 영향을 중심으로)

  • Kim, Tae Woong;Yang, Jong Hoon;Lee, Sang Eun
    • The Journal of the Korea Contents Association
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    • v.19 no.11
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    • pp.102-110
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    • 2019
  • The military respond well to external publics in the event of a crisis int that they are operated based on the trust of the people. Unlike other organizations, however, the Korean military has the distinctiveness that soldiers experience military life as internal publics for a certain period of time and after serving in the army, they become those who evaluate the military as external publics. Therefore, it is important to examine what would be effective crisis management strategies in terms of communicating with active-duty soldiers. Given that active-duty soldiers are accustomed to using SNS these days, this study investigated whether message forms (digital image vs. text) affect the perception of the military in crisis, acceptance of the given message, and attitude toward the military. Our empirical findings suggest that image-based messages are more likely to increase levels of message acceptance than text-based messages. Based on the results, we discussed practical implications on communication strategies for managing the military in crisis.

The Effects of Internal Communication, Techno-stress, and Task-Technology Fit on Intention of Continuous Use of Enterprise Content Management System (사내 커뮤니케이션, 기술 스트레스, 업무기술 적합성이 기업콘텐츠관리시스템 지속적 이용 의도에 미치는 영향)

  • Hwang, Inho
    • The Journal of Society for e-Business Studies
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    • v.26 no.3
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    • pp.133-153
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    • 2021
  • Recently, organizations are making significant technology investments to build a centralized content management system. However, high-quality technology adoption can conversely create techno-stress in the user and cause negative behavior. The purpose of this study is to suggest the negative effects and mitigation directions of enterprise content management system(ECMS) related techno-stress. In order to verify the hypothesis, this study conducted a questionnaire survey on employees of organizations that adopted content management technology and conducted structural equation modeling. As a result of the analysis, ECMS related techno overload and complexity decreased the intention of continuous use of ECMS. But, internal communication activities reduced ECMS related techno stress and task-technology fit moderated the relationship between techno-stress and intention of continuous use of ECMS. The study has implications in terms of suggesting a strategic direction to minimize the negative causes of the use of content management systems.

The Koreans Apology Map: An Analysis of Apologies by Types during the Past 10 Years (한국인의 사과 지형: 지난 10년간 사과문의 조직 및 유형 별 분석)

  • Kim, Yung-Wook;Yang, Jung-Eun
    • Korean journal of communication and information
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    • v.59
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    • pp.180-210
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    • 2012
  • The purpose of the study was to analyze the apologies made in Korea for the past 10 years, and to diagnose how Koreans used crisis communication strategies. For the analysis, typology of crisis communication strategy was adopted from previous study as well as the new typology distinctively found in Korea. Also preferred crisis communication strategies were analyzed by crisis subject, by crisis type and by stage of crisis. Results showed that among the crisis communication strategies, apology and corrective action were the most used strategies, followed by bolstering and appealing to sympathy. Preferred crisis communication also differed by crisis subject, by crisis type and by stage of crisis. When the crisis subject were government or public institutions, when the locus of crisis responsibility was internal, and when the crisis was a controllable human/social crisis, the justification strategy was preferred. The results seemed to be related to the unique cultural characteristics of Koreans, especially to sense of Cheong and Chemyon. Indirect corrective action and transcendence were Chemyon-saving strategies while bolstering and appealing to sympathy were strategies appealing to Cheong. Future study should address the new typology of crisis communication strategy reflecting the cultural characteristic.

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The Effect of Team Efficacy on Individual Creativity and Product Development Performance through Communication Competence in Technology Development Projects (기술개발 프로젝트에서 팀효능감이 커뮤니케이션 역량을 통해 개인창의성과 제품개발성과에 미치는 영향)

  • Lee, Myoung-Gi;Seo, Young-Wook
    • Journal of the Korea Convergence Society
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    • v.10 no.11
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    • pp.375-386
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    • 2019
  • Improving performance needs Creativity and Improving Creativity needs clear communication of work orders in technology development projects. This study empirically analyzed the effects of team efficacy and knowledge sharing on communication competence and the effects of communication competence on individual creativity and product development performance. The purpose of this study is to verify the importance of communication and personal creativity in technology development projects and to suggest ways to improve communication capabilities. A survey was conducted of participants in technology development and the relationship between variables was confirmed by the structural equation model. The results show that team efficacy and knowledge sharing had a positive effect on communication competence, and that the clear delivery and understanding of team orders were the main factors in improving individual creativity. The results of this study will contribute to improving the communication competence of participants who are required for improving individual creativity in technology development projects in which high technology is converged. In the future, we will study the effects of Communication Competence on Organizational Creativity.

An Empirical Study on the Word-of-mouth Marketing Effect by Managing Student Employees in University Libraries (대학도서관의 근로운영방식에 따른 근로학생 구전(口傳)마케팅 효과의 실증적 연구)

  • Choi, Yoonhee;Kim, Giyeong
    • Journal of the Korean Society for Library and Information Science
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    • v.48 no.3
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    • pp.217-235
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    • 2014
  • As a follow-up of the study on the marketing effect of undergraduates' work experience in university libraries(Choi 2012), this study aims to identify differences in the library loyalty of student employees by the managerial characteristics of student employees and analyzes the loyalty of the acquaintances of the student employees to identify the word-of-mouth marketing effect by behavioral loyalty of student employees. Based on the results from the analyses, we discuss the possibility of the management of student employees as a marketing activities in university libraries to the whole undergraduate student.

A Study on the Effect of CMC on Learning Performance (커뮤니케이션 매체의 이용수준이 성과에 미치는 영향 - 친숙도의 조절효과를 중심으로 -)

  • Li, Guo Zhong;Kwon, Sun-Dong
    • Asia-Pacific Journal of Business Venturing and Entrepreneurship
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    • v.6 no.2
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    • pp.75-96
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    • 2011
  • Recently, Dennis et al.(2008) proposed media synchronicity theory. In this theory, for conveyance communication processes, use of media supporting lower synchronicity should result in better communication performance. But for convergence processes, use of media supporting higher synchronicity should result in better communication performance. This paper proved a part of the propositions of media synchronicity theory, because media synchronicity theory was proposed theoretically, not empirically. We used a data set generated from the survey. The respondents of survey were 163 students who had experienced the communication media in the classes that should summit result of team projects or team reports. According to the results of data analysis, higher use of communication media led to better learning performance. The familiarity of task moderated the effect of communication media on learning performance. And use of media supporting higher synchronicity led to better learning performance.

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The Convergence of Habermas' Communicative Action Theory and Public Relations (하버마스 의사소통 합리성과 PR커뮤니케이션 의미의 확장)

  • Kim, Yung-Wook
    • Korean journal of communication and information
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    • v.30
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    • pp.89-119
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    • 2005
  • The purpose of this essay is to converge the theory of communicative action Into the new paradigm of 'public relations democracy.' The notions of communicative action rationality, the public sphere, and deliberative democracy led new public relations paradigm approaches including meaning sharing, media access enlargement, and theoretical ramifications for the powerless. As Habermas prospected the power of comprehensive rationality to solve post-capitalist problems, the paradigm of public relations democracy visions the new era of public relations equipped with rhetorical and critical approaches. The new paradigm tries to overcome functional fallacy and embraces the concept of public interest. The paradigm of public relations democracy aims at integrating all three levels of public relations activities such as individual, organizational, and social levels, and pursues to enlarge the public sphere through increasing communicative actions and resolving social conflicts. Habermas's critical theory exhibits an opportunity for public relations theory building.

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Selection of Cutting-edge IT-based Converging Technologies in the USA (일본의 3D/홀로그램 연구개발 정책동향)

  • Kim, Pang-Ryong;Kim, Mun-Gu;Park, Jong-Hyeon;Jo, Yeong-Hwan
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2011.10a
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    • pp.567-570
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    • 2011
  • 본 동향분석에서는 일본의 3D/홀로그램 기술개발의 배경이 되는 주요 전략 및 프로그램을 살펴본 후, 이들 전략과 프로그램을 실제로 운영하는 조직인 독립 행정법인 정보통신 연구기구 (NICT)와 초 현장감 커뮤니케이션 산학관 포럼 (URCF)에 대하여 조직 구조 및 임무를 중심으로 개략적으로 살펴본다.

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The Effect of Internal Marketing Factors on Job Satisfaction and Organizational Commitment: Focused on Taxi Company in Kangwon Province (택시회사에서의 내부마케팅 활동이 직무만족과 조직몰입에 미치는 영향: 강원지역을 중심으로)

  • Jung, Key-Young;Kim, Jung-Won
    • Management & Information Systems Review
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    • v.31 no.3
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    • pp.185-222
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    • 2012
  • The purpose of this paper is to examine the effects of internal marketings including education and training, internal communication, reward system, and welfare to job satisfaction and organizational commitment in the taxi company in Kangwon province. The results of this study were as follows. Firstly, reward system and welfare are having the positive effect to job satisfaction, but education & training and internal communication are having negative effect on job satisfaction. Secondly, the result of the analysis on the effect of internal marketing to organizational commitment has shown that education & training, reward system, and welfare are have the positive effect on organizational commitment. Unfortunately, the internal communication has shown the negative effect on organizational commitment. Thirdly, the result of the analysis has shown that job satisfaction has the positive effect on the organizational commitment. Lastly, on the result of the hypotheses verification, the internal marketing has an effect to job satisfaction and organizational commitment partly and job satisfaction has a positive effect to organizational commitment. Therefore, through continuous effort of internal marketing activities make a positive effect on taxi driver's job satisfaction and organizational commitment and help to maximize the effectiveness of the organization.

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