• Informatization Policy
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• v.21 no.4
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• pp.40-58
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• 2014

This study investigated how online information affected consumers' purchases at social commerce websites. In the online purchase process, consumers use two types of online information: user generated content(UGC) and vendor generated content(VGC). These information types may influence consumers'purchase intention differently because each information builds entity trust and content trust, which play mediation roles between online information and purchase intention. According to the analysis results, general transactional information and safe transaction information of VGC and reputation information of UGC significantly affected entity trust. But content trust was affected only from general transactional information of VGC. And entity trust significantly affected content trust as well as purchase intention. These findings imply that social commerce vendors should focus mainly on entity trust for enhancing consumers' purchase intention. To achieve this objective, in the short term perspective, they should endeavor how to enhance general transaction information and safe transaction information qualities because these information types are easily controlled and improved by vendors. In the long term perspective, they should focus on reputation formation because reputation takes long time.

• Journal of the Korea Society of Computer and Information
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• v.26 no.1
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• pp.217-222
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• 2021

Recently, trust in online transactions and corporate trust are most important at the corporate level as social overhead capital in commercial transactions using digital devices such as online, mobile, and SNS platforms. Therefore, this study used data from the Korea Consumer Agency's consumer policy indicators to identify the impact of digital consumption trust and corporate responsibility trust on the satisfaction of information and communication products and services. According to the analysis, trust in digital consumption conditions and responsibility of companies have a positive impact on satisfaction of information and communication devices and satisfaction of information and communication services. In addition, it was found that trust in corporate responsibility has a greater impact on satisfaction of information and communication devices and satisfaction of information and communication services than trust in digital consumption conditions. Theoretical and practical implications for these findings and suggestions for future research were presented.

• Journal of the Korean Society for information Management
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• v.27 no.1
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• pp.7-24
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• 2010

This study tried to develop the confidence indicators and evaluation factors of credibility according to the types of online information by nationwide large scale online survey. The main results are summarized as follows: i) confidence indicators by types of online information: information on news sites(72.553), financial companies(68.894), government sites(67.938), cafe(66.464), portal sites(65.001), collective intelligence sites(63.489), nonprofit organization (63.392), company/corporation sites(59.789), blog(59.066), online community sites(55.609), e-commerce sites(55.118), mini-homepage(50.695). ii) 'Widely known site' or 'famous site' is the most important factor for all types of online information. User opinions like as posting or comment are major factors for sites of cafe, blog, mini-homepage, online community, collective intelligence etc. and 'name recognition' and 'reputation' are main factors for site of financial company, corporation, government, nonprofit organization.

• Review of KIISC
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• v.11 no.4
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• pp.44-60
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• 2001

거래를 포함한 커뮤니케이션이 효율적으로 발전함에 따라 보다 다양한 채널의 커뮤니케이션이 가능해졌으나, 신뢰 메커니즘이 아직 형성되지 못하여 불확실성과 위험 요소를 야기시킬 수 있기 때문에 정보 사회에서의 신뢰성에 대한 문제는 점점 중요한 의미를 갖게 되었다. 정보사회에서 신뢰를 형성하는 방법은 매우 다양하다. 기존에는 이용자의 경험 및 타인으로부터의 정보입수, 공급자의 신용 및 명성, 정부의 법·제도 등을 토대로 신뢰형성이 이루어져 왔으나, 정보사회에서는 전자서명이라는 새로운 기술과 이러한 기술을 사회적으로 이용가능하게 하는 인증 관리 체계의 도입을 토대로 이루어지고 있다. 본 고에서는 전자서명과 인증제도의 국내·외적인 동향에 대해 분석하고자 한다.

• Journal of the Korean Society for Library and Information Science
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• v.54 no.1
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• pp.303-324
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• 2020

This study investigates the credibility judgements of information by tweens using digital media and information. Particularly, the study focused on tweens' perception of internet research and information use and on their credibility judgement of source and message, internet service providers, and on consulting with others for their credibility judgement. The survey methodology was used to collect data from grade 5 and 6 students in two elementary schools whose parents are likely in middle and upper class. 336 valid questionnaires were collected among 400. Descriptive statistics, factor analysis, and t-test were used to analyze the data collected using SPSS 25. Findings suggested that tweens understood the importance of using smart media and computers, that they used Youtube, Naver, Kakao talk, Naver JisikIN much in sequence, and that they believed the Internet research was easy and fun. Using exploratory factor analysis, the survey questions for credibility judgement were classified into three factors: Internet service providers, sources and information, and consulting with others. Tweens used sources and information credibility, consulting with others credibility, Internet service providers credibility in sequence. However, it was interesting to find that there were greater deviation in answers on knowing how to find out the cognitive authority of the authors and on the importance of using current information. This study suggests the critical need for tweens' credibility judgement research for promoting critical thinking skills as well as for proactive educational practices in schools and libraries on information literacy.

• Journal of Digital Convergence
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• v.6 no.4
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• pp.123-135
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• 2008

본 논문은 사회네트워크(social network system, SNS)에 대한 사용자의 추가적 사용의도를 개인정보보호의 관점에서 고찰하였다. SNS에서 사용자는 SNS의 운영 시스템과 사용자간 정보의 교류가 이루어지는 SNS사이트라는 서로 다른 두 주체와의 상호작용을 통하여 개인정보의 보호 정도를 인지하게 되고, 이러한 인지정도는 사회네트워크시스템과 SNS사이트에 대한 신뢰에 각각 영향을 미치고, 이 신뢰는 사용자의 사용의도를 증가시킨다는 연구모델을 설정하고 가설을 검정하였다. 주요 연구 결과는 SNS 시스템과 SNS 사이트에 대해 사용자가 인지하는 개인정보보호의 수준은 SNS시스템과 SNS사이트에 대한 신뢰 수준에 통계적으로 유의한 영향을 미치는 반면, 사용자의 추가적 사용의도는 단지 SNS 시스템의 신뢰에 의해서만 영향을 받는 것으로 나타났다.

• Proceedings of the Korean Information Science Society Conference
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• 2008.06c
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• pp.74-79
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• 2008

최근 사용자들의 참여, 개방, 공유가 주요 이슈로 떠오르면서 전문적이고 정확한 정보를 웹에서 찾고자 하는 사용자의 요구가 증가하고 있다. 그러나 정보의 범람으로 사용자가 원하는 정보를 찾기 어려우며, 찾는다 해도 그 정보에 대한 신뢰성을 판단하기가 어렵다. 본 논문에서는 신뢰성이 결여되기 쉬운 정보원에서 특정 정보에 대한 신뢰성과 검색의 효율성을 높이기 위해 새로운 랭크 매트릭을 제안하고, 이러한 제안에 기반을 두고 민간의학 정보에 대한 웹 사이트를 구현하였다. 제안하는 매트릭은 사용자 레벨에 기반하여, 레벨에 따른 평가 가중치(weight)를 차등화하여 글의 점수를 부여하는 방법이다. 이러한 방법은 참여자의 심리적 요소를 반영하여 글의 신뢰도를 높이는 방법으로 신뢰성이 결여되기 쉬운 정보의 신뢰도를 높일 수 있는 방안으로 사용될 수 있다.

• Proceedings of the Korean Society for Emotion and Sensibility Conference
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• 2007.05a
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• pp.153-156
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• 2007

본 연구는 온라인으로 이루어지는 협상에서 얼굴정보가 협상의 신뢰 수준에 영향을 주는지 보고자 한다. 협상의 진행이 실시간 문자 대화(Synchronous text communication) 또는 음성(Voice)으로 이루어지는 조건과 얼굴 정보가 추가된 조건을 비교한 결과, 얼굴 정보가 추가되었을 때 신뢰의 수준이 높게 나타났다.

• Journal of the Korea Institute of Information and Communication Engineering
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• v.23 no.5
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• pp.589-595
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• 2019

Recently, the mobile social networks, which consider both social relationship between users and mobile communication networks, have been received great attention. In this paper, we consider the trust degree of node as the social relationship for the cooperative communication networks. In contrast to the existing works that consider the case of the perfect trust degree information, for the case that transmitter has an imperfect trust degree information, we propose an imperfect trust degree based cooperative communication technique that maximizes a throughput. We first model the imperfect trust degree information as a probability distribution and derive the outage probability using the probability distribution. Then, we propose the transmission scheme that maximizes the throughput, which consider both outage probability and transmission rate. The simulation results show that the proposed cooperative transmission scheme outperforms the conventional scheme in terms of the throughput.

• Culinary science and hospitality research
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• v.15 no.3
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• pp.324-343
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• 2009

The purpose of this study is to identify the effect of the risk communication of the food service industry on consumers' psychological response and attitude. The result is as follows. First, as for the relation between risk communication and information reliance, when the recognition of risk communication stability gets higher, information reliance rose; when the recognition of risk gets higher, information reliance rose with higher recognition of morality. Second, as for the relation between risk communication and risk recognition, when the recognition of risk communication stability gets higher, risk recognition rose; when the recognition of risk gets higher, risk recognition rose with higher recognition of environment and the information reliance rose with higher recognition of morality. Third, as for the relation between the information reliance of risk communication and risk recognition, when the information reliance of risk communication gets higher, risk recognition rose.