• Title/Summary/Keyword: 의사소통 모형

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The effect of transformational leadership recognized by members of the telemarketing organization on organizational performance-centered on the moderating effect of followership (텔레마케팅 조직구성원이 인식한 변혁적 리더십이 조직성과에 미치는 영향-팔로워십의 조절효과를 중심으로)

  • JiHyun Shim
    • Journal of Service Research and Studies
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    • v.12 no.3
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    • pp.45-59
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    • 2022
  • This study attempted to investigate how the transformational leadership perceived by flowers of telemarketing organizations. In particular, this study explored the moderating effect of followership in the relationship between transformational leadership and organizational performance. To verify the research model, 321 surveys collected from 10 domestic call centers were analyzed. Reliability, correlation, factor analysis, and hierarchical regression analysis were performed, and as a result of the analysis, it was found that the transformational leadership in the telemarketing organizations had a positive effect on organizational performance. In addition, it was confirmed that goal consistency, proactive participation, critical thinking, and team spirit, which are the four sub-variables of followership, all have a positive (+) effect on organizational performance, and both goal consistency and proactive participation moderate the relationship between transformational leadership and organizational performance. Considering the special working environment of telemarketing organizations, the results of this study suggest the need for a corporate educational role to increase transformational leadership and followership and the need to build environments by setting up an atmosphere for members to exercise follow-up, and opening up communication structures for members to follow.

Perception of Science Core Competencies of High School Students who Participated in the 'Skills' based Inquiry Class of the 2015 Revised Science Curriculum (2015 개정 과학과 교육과정의 '기능' 기반 탐구 수업에 참여한 고등학생의 과학과 핵심역량에 대한 인식)

  • Sangyou Park;Wonho Choi
    • Journal of The Korean Association For Science Education
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    • v.43 no.2
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    • pp.87-98
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    • 2023
  • In this study, we investigated the change in science core competency perception of high school students and the reason for change when science inquiry classes were conducted using eight 'skills' of the 2015 revised science curriculum. Fifteen first-year high school students in Jeollanam-do participated in the science inquiry class of this study, and the class was conducted for 20 hours (5 hours a day for four days). The inquiry activities used in the class consisted of four activity stages (research problems, research methods, research results, and conclusions) and each stage was constructed to include at least one 'skill (Problem Recognition, Model Development and Use, Inquiry Design and Performance, Data Collection, Analysis and Interpretation, Mathematical Thinking and Computer Application, Conclusion and Evaluation, Evidence-based Discussion and Demonstration, and Communication)'. As a result of the study, students' perception of the five science core competencies increased statistically significantly at the significance level of 0.01 through inquiry classes and more than 93% of students recognized that their science core competencies improved through the classes. However, since the class of this study was conducted for a small number of students, it is difficult to generalize the effect of the class, and so it is necessary to conduct a quantitative study for many students.

Mediating Effects of the Functions of Parent's Social Networks between Parent's Socioeconomic Status and Parent Involvement: Comparison of Single-mother and Two-parent Families (한부모 어머니의 사회·경제적 배경과 교육적 관여의 관계에서 사회관계망 기능의 매개효과: 양부모 가정 어머니와의 비교 연구)

  • Shin, Hae Jin;Han, In Young
    • The Korean Journal of Woman Psychology
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    • v.16 no.3
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    • pp.401-422
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    • 2011
  • The present study investigated the mediating effects of parents' social networks on the relationship between parents' socioeconomic status and parent involvement. Parent involvement in the current study was composed of home-based and school-based involvement. Home-based involvement includes providing learning environment at home, guiding child's study habits, and providing educational and financial support. School-based involvement includes supporting child's school-related activities, participating at parent meetings and volunteering, and home-school communication. The subjects were 132 single mothers and 164 mothers from two-parent families, whose children are fifth and sixth graders in Seoul and Incheon. Structural Equational Modeling was used for the analysis by adopting SPSS 18.0 and AMOS 18.0. The results showed that single mothers and mothers from two-parent families differ in their structural models. For mothers from two-parent families, socioeconomic status was directly related to home-based and school-based involvement. In contrast, single mother's socioeconomic status only influenced home-based and school-based involvement indirectly through the functional aspects of mother's social networks. The results suggest that parent counseling and parent education programs might be more effective if they encouraged single mothers to exchange resources through their social networks in order to promote parent involvement in elementary schools.

The Effects of Social Media on Traveler's Autobiographical Memory and Intention to Revisit Travel Destination (소셜 미디어가 관광객의 자서전적 기억과 관광지 재방문 의도에 미치는 영향)

  • Hyunae Lee;Namho Chung;Chulmo Koo
    • Information Systems Review
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    • v.18 no.3
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    • pp.51-71
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    • 2016
  • Tourism products are intangible goods. Given this nature, tourist experience should be recorded and visualized through media, such as pictures, videos, and souvenir. Online platforms played the role of media given the growth of information and communication technology. Tourists post their travels for real-time documentation of their experiences, but they also tend to reminisce about past experiences that they posted on social media. Social media is not only a channel of self-presentation or a means of communication with other people, but it also serves as an archive of electronic records to bring back memories. Given this finding, we investigated the impact of social media on the autobiographical memory (recollection and vividness) of tourists and their intention to revisit a certain destination. The results showed social media interface and the impact of display quality on the recollection and vivid memory. The predictor of memory recollection of tourists is intention to revisit a destination. Social media is considered an archive of travel memory that indulges people to reminisce. Theoretical and practical implications were provided based on these results.

A Meta-Evaluation of the Evaluation Project at the Family Support Center (가족센터 평가사업에 대한 메타평가)

  • Kang, bogjoeng
    • Journal of Family Resource Management and Policy Review
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    • v.28 no.2
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    • pp.27-38
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    • 2024
  • The purpose of this study was to identify issues in the family support center evaluation project by analyzing the differences in perception between evaluators and the family Support center using a meta-evaluation analysis model and seeking improvement alternatives. The results revealed a significant difference in group average: the evaluator group scored 4.21 out of 5 points, and the family center group scored 3.20 points. The improvement alternatives for each meta-evaluation item are as follows. In the evaluation environment, it is necessary to specify the purpose and utilization of evaluation within the guidelines of the Ministry of Gender Equality and Family. Evaluation input required the establishment of an evaluation support organization within the Korean Institute for Healthy Family. During the evaluation process, it was necessary to improve the use of the integrated family support information system and diversify communication channels. The evaluation results required the strengthening of follow-up education for family centers. In terms of evaluation utilization, it was necessary to strengthen support for various incentives and subcenters. This study provides implications for improving the evaluation system for various policy service delivery systems.

A Study of Validation of ICF-CY based Diagnostic Inventory for Rehabilitation for Students with Severe and Multiple Disabilities (중도·중복장애학생을 위한 ICF-CY 기반 재활능력 진단검사 타당화 연구)

  • 박재국;박수홍;최진혁;서보순;김은라;조영희;고혜정
    • The Journal of Special Children Education
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    • v.20 no.1
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    • pp.27-51
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    • 2018
  • urpose: The purpose of this study was to explore the reliability and validity of an ICF-CY based rehabilitation ability test for students with severe or multiple disabilities. Method: For this purpose, 158 special education teachers developed test and the data of 400 students were collected based on the level of performance of one or five students with multiple disabilities in their classes. Cronbach's value was calculated using SPSS 22.0 to verify reliability and we explored the construct validity using AMOS 20.0 Results: First, ICF-CY based rehabilitation ability tests showed a high internal consistency of. 98 or higher in each area. Second, the 5 factors analysis model of the confirmatory factor analysis was appropriate and 5 factors of self-moving, self-sufficing, communication, psychological stability, and behavioral management respectively showed 0.835~0.985 in the standard regression weights Conclusion: Based on this, five areas and sub factors in each area of ICF-CY based test were expected to be used as tools to properly diagnose rehabilitation abilities of students with severe or multiple disabilities.

A Comparative Analysis of the Problem-Based Learning and Project-Based Learning Strategies on the Course of Engineering Design (공학설계 교과목에서 문제 중심 교수-학습과 프로젝트 중심 교수-학습 전략 비교 분석)

  • Shin, Haeng-Ja;Son, Joon-Ik;Im, Young-Do;Kim, Jong-Wook
    • Journal of Engineering Education Research
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    • v.12 no.4
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    • pp.142-149
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    • 2009
  • This paper deals with the analysis and comparison between on the course of a conventional engineering design (typically project-based learning) and a new engineering design (introduced PBL model to conventional engineering design). The purpose of the study is to identify and prove the effect of PBL model on the course with a new teaching-learning. In the result of t-test, there were significant statistics in the creative problem solving and self-directed learning ability, but no significant statistics in the team work and communication skill ability. Also the average of factors of the problem-based strategy is higher than those of the project-based strategy. In the problem-based strategy, the team work has the most influential on the satisfactory of the course. However in the project-based strategy, the comprehension of given product has the most influential on the satisfactory. Finally, this study has proved the effect of PBL on the course engineering design.

Major Factors Influencing the Usage Needs for the Adult Guardianship System in Parents of People with Developmental Disabilities (발달장애인 부모의 성년후견제도 이용욕구에 영향을 미치는 요인)

  • Lee, Yong-Pyo;Song, Seung-Yeon
    • The Journal of the Korea Contents Association
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    • v.16 no.6
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    • pp.334-344
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    • 2016
  • The purpose of this research is to investigate usage related predictors to activate Adult Guardianship System of People with Developmental Disabilities. To achieve the purpose of this research, we have analyzed the survey of parents of People with Developmental Disabilities usage needs for Adult Guardianship System which is based on the Andersen's behavioral model. The study utilized data from 2011 Welfare Needs Assessment of Seoul middle and senior-aged Family with Developmental Disabilities, and the analysis method, the study applied used SPSS 22.0, frequency analysis, descriptive statistics analysis, logistic regression analysis. According to the result, the usage needs for Adult Guardianship System increases meaningfully if the parents does not have occupation, and the subject of Adult Guardianship System is male. In income and the social security system wise, the usage needs for Adult Guardianship System show remarkably large rating if the average income is high and the desire to be cared by others is high. But in case of People with Developmental Disabilities, communication skills, the degree of disability, burden of caring does not have effect on the usage needs for Adult Guardianship System. The conclusion for this research is, first, to activate vigorous usage of Adult Guardianship System, the government intervention is required. Second, the following study is needed to explain to the concept of the needs caring by others and the cultural factors relating to the usage needs for Adult Guardianship System.

Key Factors of Talented Scientists' Growth and ExpeI1ise Development (과학인재의 성장 및 전문성 발달과정에서의 영향 요인에 관한 연구)

  • Oh, Hun-Seok;Choi, Ji-Young;Choi, Yoon-Mi;Kwon, Kwi-Heon
    • Journal of The Korean Association For Science Education
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    • v.27 no.9
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    • pp.907-918
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    • 2007
  • This study was conducted to explore key factors of expertise development of talented scientists who achieved outstanding research performance according to the stages of expertise development and dimensions of individual-domain-field. To fulfill the research purpose, 31 domestic scientists who were awarded major prizes in the field of science were interviewed in-depth from March to September, 2007. Stages of expertise development were analyzed in light of Csikszentmihalyi's IDFI (individual-domain-field interaction) model. Self-directed learning, multiple interests and finding strength, academic and liberal home environment, and meaningful encounter were major factors affecting expertise development in the exploration stage. In the beginner stage, independence, basic knowledge on major, and thirst for knowledge at university affected expertise development. Task commitment, finding flow, finding their field of interest and lifelong research topic, and mentor in formal education were the affecting factors in the competent stage. Finally, placing priority, communication skills, pioneering new domain, expansion of the domain, and evaluation and support system affected talented scientists' expertise development in the leading stage. The meaning of major patterns of expertise development were analyzed and described. Based on these analyses, educational implications for nurturing scientists were suggested.

Effect of Closed-Type SNS Use on Army Soldiers' Perception and Behavior (폐쇄형 SNS의 사용이 군 장병의 지각과 행동에 미치는 영향)

  • Kwon, Woo Young;Baek, Seung Nyoung
    • Information Systems Review
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    • v.17 no.2
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    • pp.193-218
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    • 2015
  • The purpose of this study is to investigate the effects of closed-type SNS use (i.e., Naver Band) on the perception and behavior of the Korean Army soldiers. In contrast to open-type SNS (e.g., Facebook or Twitter), Naver Band is an online communication service system mostly based on confined offline social network. Therefore, it increases communication between acquaintances who have previously formed relationships. Although the Korean Army recently began to use Naver Band as a method of communication between soldiers, their parents/acquaintance, and Army commanders (or leaders), little research has been done about how this use directly affects army soldiers. Hence, applying the motivation opportunity ability theory of behavior, this study examines how enjoyment (Motivational factor), social ties (Opportunity factor), and social intelligence (Ability factor) affect soldiers' belongingness to their organization and organizational citizenship behavior (OCB). We also hypothesize that army soldiers' belongingness and OCB may enhance their individual performance. Survey results show that enjoyment, social ties, and social intelligence increase army soldiers' belongingness, which leads to OCB. Also, enhanced OCB increases individual performance. However, the effect of enjoyment and social ties on soldiers' OCB is non-significant and soldiers' belongingness does not have influence on individual performance. Theoretical and practical implications are presented.