• Proceedings of the KAIS Fall Conference
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• 2004.11a
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• pp.240-242
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• 2004

S/W 개발 프로젝트는 실패 위험이 매우 높다. 중요한 실패 원인 중의 하나는 업무 모호성이며, 이를 해결하기 위해 사용자를 지속적으로 참여시키고 있다. 이 연구의 목적은 업무의 모호성과 사용자참여가 프로젝트 성과에 미치는 영향을 파악하는 것이다. 기존 문헌들로부터 업무 모호성, 사용자 참여, 프로젝트 성과에 관한 변수들의 관계를 찾아내어 연구 모델과 가설을 제시한다.

• The Journal of the Korea Contents Association
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• v.15 no.1
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• pp.132-139
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• 2015

The tourism police force has been established on 16th October 2013 for foreign tourists' safety and security. The major roles of tourism police officers were provided a crime prevention patrol and maintenance of order in tourist destination, a clampdown on illegal activities for foreign tourists, a controlling for overcharging of restaurants accommodations taxi, an administrative guidance and controls on tourism industry and worker in union relative organ like the Ministry of Culture, Sports and Tourism local government. However, the roles of tourism police officers overlap the work of general police officers and work of tourism police officers need a cooperative business with relative organs. It is caused a role ambiguity conflict between tourism police officers and general police officers. The object of this study is to improve the tourism police system through investigate a perceived gap of role ambiguity conflict between tourism police officers and general police officers and influencing relationship of role ambiguity conflict between job Satisfaction and job Performance.

• Journal of Digital Convergence
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• v.12 no.4
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• pp.213-226
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• 2014

Previous research on work and life balance mainly focused on workers' passive acceptance of interferences rather than active management of them. However, workers can also actively manage boundaries to enhance work and life balance. To find ways to enhance work and life balance, especially in the context of Smart Work, factors having effects on the work/nonwork interferences and their relationships should be firstly investigated. The results show that in a work domain, both boundary strength at work and job autonomy negatively influence on the nonwork to work interferences; in a nonwork domain, both boundary strength at nonwork and autonomy have negative effects on the work to nonwork interferences.

• Information Systems Review
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• v.19 no.1
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• pp.49-74
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• 2017

The development of smart devices has affected employees' working environments and their lives. However, using smart devices is causing employees to experience technostress. This study aims to investigate the effects of technostress in using smart devices on usage intention in an organization. Moreover, the study investigates the effect of employees' stress-coping methods on the intention to use smart devices. This study posits familiarity, use innovativeness, role ambiguity, system vulnerability, technological limitation, and ubiquity as the antecedents of technostress. Data collected from 317 users who have experience in using smart devices in organizations are empirically tested against a research model using the PLS graph. Analysis results show that role ambiguity, system vulnerability, and technological limitation significantly influence technostress. Moreover, users take up emotion-focused coping behaviors because of technostress. Emotion-focused coping behaviors affect usage intention in organizations. However, technostress and problem-focused coping behaviors do not directly affect usage intention in organizations.

• Journal of Digital Convergence
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• v.11 no.1
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• pp.191-198
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• 2013

The interests in alternative office systems and solutions (called smart work in Korea) are growing. With the lens of boundary theory, this paper tries to understand the nature of work/nonwork boundaries which smart work will be expected to blur. Boundary theory provides permeability, boundary strength, and interference as its key concepts and an empirical study is performed about the individual perception on those concepts. The result of the survey from telecommuters and/or smart work center users at the Company K shows that they perceive work/nonwork permeability, boundary strength, and interference are asymmetric. The result suggests that asymmetric nature of the work/nonwork boundaries should be taken into account when alternative office systems are brought into use.

• The Journal of the Korea institute of electronic communication sciences
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• v.19 no.2
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• pp.427-436
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• 2024

Recently, the importance of information security (IS) has been socially recognized, leading organizations to adopt IS policies, secure specialized personnel, and demand IS compliance from employees. However, the implementation of these policies can disrupt existing work processes, causing resistance among employees. This study aims to elucidate the mechanism linking work stress, caused by IS policies that do not consider the work system, to individual job burnout and IS policy resistance. We established a research model and hypotheses based on previous studies and utilized structural equation modeling with data collected from organization members of companies that have implemented IS policies. The results of the structural equation modeling confirmed that work ambiguity and work impediment are linked to IS policy resistance through job burnout, characterized by emotional exhaustion and disengagement. Our findings suggest that the swift implementation of IS policies can provoke a backlash from employees, with stress being the primary cause. This paradoxically indicates the need for the development of organization-specific IS policies.

• Journal of the Korean Society for information Management
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• v.39 no.4
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• pp.215-239
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• 2022

Human networks can be an important means of solving various information problems including tacit knowledge, as an essential channel of knowledge sharing. Particularly, in the case of a teacher librarian(or librarian) of a school library composed of one person in the organization, the human networks for work can be more effective with people outside the organization who are in charge of the same duties than with members inside the organization. Thus, this study aims at exploring the characteristics of the personal networks related to the work of teacher librarians and understanding the effect of these network characteristics on job satisfaction and role ambiguity resolution. A survey was conducted on one of the teacher librarian associations in Seoul, and the collected data were analyzed using social network analysis(SNA) method. As a result, it was found that personal networking of teacher librarians is active in experienced teacher librarians, while those with shorter career have fewer channels of help-seeking. Also, the characteristics of personal networking do not affect job satisfaction and the resolution of role ambiguity. Based on these results, this study proposes the expansion of collaborating and networking among teacher librarians to solve information problems in a single-person workplace.

• The Journal of the Korea Contents Association
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• v.14 no.8
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• pp.365-373
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• 2014

The assignment of exploration on individuals provides challenging work environments, while it generates high levels of complexity. On the other hand, the assignment of exploitation on individuals offers less challenging work environments, while it makes low levels of complexity. Give the characteristics of exploration and exploitation, I argue that the assignments of both exploration and exploitation create the favorable work environments to individuals. Developed hypotheses were tested using a logit regression from a sample of 168 project managers in a R&D center. I found that a manager who experienced exploitation project(s) is positively related to higher performance in exploitation project(s). In addition, a manager who experienced both exploitation and exploration projects are found to be positively associated with higher project performance.

• Journal of Digital Contents Society
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• v.19 no.9
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• pp.1707-1715
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• 2018

This study was conducted using structured questionnaire to 103 dental hygienists who agreed to research among dental hygienists working at Ulsan-based dental clinics in an attempt to analyze the impact of dental roles and social support on emotional labor. Statements of collected data were performed on t-test and ons-way ANOVA, correlation and multiple regression using the SPSS Statistics ver 18.0 for windows program. The study found that the higher role conflicts and greater role ambiguity in relation to direct trade and emotional labor, the higher the intensity of emotional labor, and the more social support, the lower the intensity of emotional labor. The emotional labor of dental hygienists can be solved at a personal level by trying to improve their relationship with members at a dentist's office and by making clear and more professional work segmentation according to their working characteristics. This will help develop a plan to manage the emotional labor of dental hygienists.

• The Journal of the Korea Contents Association
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• v.17 no.8
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• pp.250-262
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• 2017

The purpose of this study is to explore the ways for effective operation of System of Administrative Executive Staffs(SAES) by analyzing the perception of teachers and Administrative Executive Staffs(AES). To do so, FGI was used on teachers and AES, in Gyeonggi-do. As a result, teachers and AES agreed with SAES' management and positively evaluated SAES' performance in diminishing teachers' administrative duties. AES classified methods of works-division into 'one-way', 'voluntary', 'discussion' and distinguished 'trivial-works' from 'support-teaching works'. SAES's positive outcomes were strengthening teachers' competencies, establishing AES's identity, changing school atmosphere to focused-instruction. But there were also problems as workload sharing's ambiguity, absence of system for workload-share, poor competencies of members, lack of communication among members, etc. Several ways for the successive operation of SAES are as follows; principal's understanding and positive mind on SAES, offering manual of work-division reflecting the school's real condition, teachers' consideration on AES, offering proper training by considering one's ability.