Journal of the Korean Society for information Management (정보관리학회지)

Korean Society for Information Management (한국정보관리학회)
권호 표지
DOI QR코드

DOI QR Code

An Exploratory Study on the Characteristics of a Solo Teacher Librarian's Personal Networks

1인 사서교사의 인적 네트워크 특성에 관한 탐색적 연구

  • 강재연 (연세대학교 일반대학원 문헌정보학과 ) ;
  • 박지홍 (연세대학교 문헌정보학과 )
  • Received : 2022.11.16
  • Accepted : 2022.12.06
  • Published : 2022.12.30
Download PDF
⟨ Previous Next ⟩

Abstract

Human networks can be an important means of solving various information problems including tacit knowledge, as an essential channel of knowledge sharing. Particularly, in the case of a teacher librarian(or librarian) of a school library composed of one person in the organization, the human networks for work can be more effective with people outside the organization who are in charge of the same duties than with members inside the organization. Thus, this study aims at exploring the characteristics of the personal networks related to the work of teacher librarians and understanding the effect of these network characteristics on job satisfaction and role ambiguity resolution. A survey was conducted on one of the teacher librarian associations in Seoul, and the collected data were analyzed using social network analysis(SNA) method. As a result, it was found that personal networking of teacher librarians is active in experienced teacher librarians, while those with shorter career have fewer channels of help-seeking. Also, the characteristics of personal networking do not affect job satisfaction and the resolution of role ambiguity. Based on these results, this study proposes the expansion of collaborating and networking among teacher librarians to solve information problems in a single-person workplace.

인적 네트워크는 지식공유의 중요한 창구로서 암묵적 지식을 비롯한 다양한 정보문제에 주요한 해결 수단이 될 수 있다. 특히 조직에서 1인으로 구성된 학교도서관의 사서교사(또는 사서)의 경우, 업무를 위한 인적 네트워크는 조직 내부 구성원보다는 동일 직무를 담당하는 조직 외부인과의 관계가 효과적일 수 있다. 이에 본 연구는 1인 사서교사의 업무 관련 인적 네트워크 특성을 탐색하고 이러한 네트워크 특성과 직무 만족 및 역할 모호성 해소와의 관계성을 파악하는 것을 목적으로 한다. 서울시 지역 내 사서교사 네트워크 협의회 1곳을 대상으로 설문조사를 실시하였으며, 수집된 설문데이터는 소셜네트워크분석(SNA: social network analysis) 방법을 활용하여 분석하였다. 연구결과, 사서교사의 인적 네트워크는 네트워크 협의회 내 대표 교 이력의 사서교사를 중심으로 업무 도움 관계가 활발하였으며, 저 경력의 초임 교사에게는 업무 도움을 요청할 수 있는 대상이 적은 특징이 확인되었다. 또한 개인의 인적 네트워크 특성은 직무 만족과 역할 모호성 해소에 영향을 주지 않는 것으로 나타났다. 연구결과를 토대로 1인 사서교사의 업무 관련 정보문제 해결을 위한 사서교사 간 협력 및 네트워크의 활성화 방안의 필요성을 제안하였다.

Keywords

Acknowledgement

이 논문은 2022년 대한민국 교육부와 한국연구재단의 지원을 받아 수행된 연구임 (NRF-2019S1A5C2A03083499)

References

  1. Chae, Seon-hwa & Chun, Young-Han (2017). Managerial networking on organizational performance: an empirical analysis in Korea. Korean Association for Organizational Studies, 13(4), 101-135. https://doi.org/10.21484/kros.2017.13.4.101
  2. Cho, Mi-Ah (2014). A case study of collaborative classes between a teacher librarian and a Chinese language teacher applying problem-based learning: with a main focus on students' degree of interest in learning at S high school. Journal of the Korean Society for Library and Information Science, 48(2), 65-88. https://doi.org/10.4275/KSLIS.2014.48.2.065
  3. Cho, Young-Bhok & Kim, Kyung-Won (2011). A study on characteristics of social network affecting job performance and cooperation. Journal of Human Resource Management Research, 18(1), 87-110.
  4. Choi, Wol-Soon & Kim, Han-Byul (2011). The process of occupational socialization for secondary special class teachers. Korean Journal of Teacher Education, 27(3), 71-90.
  5. Chung, Myung-Ho & Park, Hye-Won (2009). Social networks and job attitudes: Different effects of different networks in organizations. Korean Journal of Industrial Relations, 19(1), 37-64.
  6. Han, Sook & Kang, Ock-Ryeo (2020). A phenomenological study on experiences and coping strategies of special education teachers in elementary schools. Journal of Inclusive Education, 15(2), 59-88. https://doi.org/10.26592/ksie.2020.15.2.59
  7. Hwang, Soon-Young (2006). Adaptation process of beginning special education teach. Korean Journal of Special Education, 40(4), 185-210.
  8. Kang, Bong-Suk (2018). A study on improvement plan of teacher librarians' placement by a comparison between teacher librarian and other teachers not-teaching the subject matter. Journal of the Korean Society for Library and Information Science, 52(2), 27-47. http://dx.doi.org/10.4275/KSLIS.2018.52.2.027
  9. Kim, Chong-Min (2015). Effects of elementary teacher colleague networks on their teacher job satisfaction and happiness. Journal of Elementary Education, 28(1), 27-51.
  10. Kim, Ha-Na (2015). A Study on the Effects of Human Networks on Job Satisfaction in Workers at Private Small Libraries Located in Seoul. Master's thesis, Sungkyunkwan University.
  11. Kim, Jong-Hyuk & Kim, Suk-Chul (2016). A case study on the internal and external use of information sharing network: a qualitative approach. International Commerce and Information Review, 18(3), 205-226.
  12. Kim, Young-Don (2006). The empirical study on local public officers' role-conflict and role-ambiguity in the organization. Journal of Governmental Studies, 12(2), 197-244.
  13. Koo, Tai-Hoe & Lee, Yun-Cheol (2005). Strategic networks in the hotel industry: network density, structural holes, and performance: the networks of five-star hotels in Korea. Journal of Tourism Sciences, 28(4), 67-86.
  14. Kwon, Jong-Wook (2006). Influence of role ambiguity and role conflict on MNCs employees organizational commitment: a cross-national comparative study. International Business Journal, 17(4), 81-104.
  15. Lee, Hyang-Soo (2008). The relation of knowledge sharing to human networks in public organizations. Korean Association For Policy Sciences, 12(2), 75-96.
  16. Lee, Jae-Hee & Cho, Sang-Mi (2015). Effects of interorganizational network characteristics of social enterprises on organizational performance: focusing on network centrality. Journal of Korean Social Welfare Administration, 17(2), 89-125. https://doi.org/10.22944/kswa.2015.17.2.004
  17. Moon, Sung-Ae & Lee, Young-Min (2009). The impacts of social network activities on company employees' organizational commitment and job satisfaction. Journal of Human Resource Management Research, 16(2), 55-67.
  18. Noh, Dong-Jo & Kim, Soo-Jin (2018). An empirical study on the job burnout of teacher librarian. Journal of the Korean Biblia Society for Library and Information Science, 29(4), 227-249. https://doi.org/10.14699/KBIBLIA.2018.29.4.227
  19. Shin, In-Yoing, Lee, Ki-Hyun, & Oh, Hong-Seok (2013). The differential effects of in-degree centrality by the types of social networks on job stress. Korean Management Review, 42(4), 849-873.
  20. Shin, Q-Hee, Lee, Jong-Hak, & Lee, Bum-So (2010). The effect of the mentoring functions on the job satisfaction, organizational commitments and turnover intentions of employees in foodservice industry. Korean Journal of Hotel Administration, 19(2), 1-19.
  21. Song, Dae-Hyun, Lee, Jong-Mok, & Park, Han-Kee (1988). Reinvestigation of the relationship between job stress and job satisfaction. Korean Journal of Industrial and Organizational Psychology, 1(1), 123-146.
  22. Song, Gi-Ho (2010). A study of an instructional design strategy for improving the collaborative teaching between school librarians and subject teachers in library-assisted instruction. Journal of the Korean Biblia Society for Library and Information Science, 21(2), 111-127. https://doi.org/10.14699/kbiblia.2010.21.2.111
  23. Song, Gi-Ho (2012). Effects of organizational communication satisfaction of teacher librarians on informational and educational services in school libraries. Journal of the Korean Society for Information Management, 29(2), 71-92. https://doi.org/10.3743/KOSIM.2012.29.2.071
  24. Song, Gi-Ho (2019). An analysis of teacher librarians' role recognition. Journal of the Korean Society for Library and Information Sciences, 53(4), 5-22. https://doi.org/10.4275/KSLIS.2019.53.4.005
  25. Song, Sung-Seob (2000). The impacts of information technology on job satisfaction among academic librarians in Korea. Journal of the Korean Society for Information Management, 17(3), 125-146.
  26. Yoo, Sarah (2017). A diagnostic study of research trends of school library and teaching librarian. Journal of the Korean Biblia Society for Library and Information Science, 28(4), 181-201. https://doi.org/10.14699/KBIBLIA.2017.28.4.181
  27. Baldwin, T. T., Bedell, M. D., & Johnson, J. L. (1997). The social fabric of a team-based MBA program: Network effects on student satisfaction and performance. Academy of Management Journal, 40(6), 1369-1397. https://doi.org/10.5465/257037
  28. Baum, J. A., Calabrese, T., & Silverman, B. S. (2000). Don't go it alone: alliance network composition and startups' performance in Canadian biotechnology. Strategic Management Journal, 21(3), 267-294. https://doi.org/10.1002/(SICI)1097-0266(200003)21:3<267::AID-SMJ89>3.0.CO;2-8
  29. Bonacich, P. (2007). Some unique properties of eigenvector centrality. Social Networks, 29(4), 555-564. https://doi.org/10.1016/j.socnet.2007.04.002
  30. Brown, S. P. & Peterson, R. A. (1993). Antecedents and consequences of salesperson job satisfaction: meta-analysis and assessment of casual effects. Journal of Marketing Research, 30, 63-77. https://doi.org/10.1177/002224379303000106
  31. Drucker, P. F. (2002). Managing in the Next Society. New York: St. Martin's Press.
  32. Dyer, J. H. & Nobeoka, K. (2000). Creating and managing a high performance knowledge sharing network: the Toyota case. Strategic Management Journal, 21(3), 345-367. https://doi.org/10.1002/(sici)1097-0266(200003)21:3<345::aid-smj96>3.0.co;2-n
  33. Gibbons, D. E. (2004). Friendship and advice networks in the context of changing professional values. Administrative Science Quarterly, 49(2), 238-262. https://doi.org/10.2307/4131473
  34. Gupta, A. K. & Govindarajan, V. (2000). Knowledge flows within multinational corporations. Strategic Management Journal, 21(4), 473-496. https://doi.org/10.1002/(sici)1097-0266(200004)21:4<473::aid-smj84>3.0.co;2-i
  35. Ibarra, H. (1993). Network centrality, power, and innovation involvement: determinants of technical and administrative roles. Academy of Management Journal, 36(3), 471-501. https://doi.org/10.5465/256589
  36. Kilduff, M. & Krackhardt, D. (1994). Bringing the individual back in: a structural analysis of the internal market for reputation in organizations. Academy of Management Journal, 37(1), 87-108. https://doi.org/10.2307/256771
  37. Krackhardt, D. & Hanson, J. R. (1993). Informal networks: the company behind the chart. Harvard Business Review, 71(4), 104-111.
  38. Lawson, B., Petersen, K. J., Cousins, P. D., & Handfield, R. B. (2009). Knowledge sharing in interorganizational product development teams: the effect of formal and informal socialization mechanisms. Journal of Product Innovation Management, 26(2), 156-172. https://doi.org/10.1111/j.1540-5885.2009.00343.x
  39. Morrison, E. W. (1993). Longitudinal study of the effects of information seeking on newcomer socialization. Journal of Applied Psychology, 78(2), 173-183. https://doi.org/10.1037/0021-9010.78.2.173
  40. Morrison, E. W. (2002). Newcomers' relationships: the role of social network ties during socialization. Academy of Management Journal, 45(6), 1149-1160. https://doi.org/10.5465/3069430
  41. O'Dell, C. & Grayson, C. J. (1998). If only we knew what we know: identification and transfer of internal best practices. California Management Review, 40(3), 154-174. https://doi.org/10.2307/41165948
  42. Rizzo, J. R., House, R. J., & Lirtzman, S. I. (1970). Role conflict and ambiguity in complex organizations. Administrative Science Quarterly, 15(2), 150-163. https://doi.org/10.2307/2391486
  43. Roberts, K. H. & O'Reilly III, C. A. (1979). Some correlations of communication roles in organizations. Academy of Management Journal, 22(1), 42-57. https://doi.org/10.5465/255477
  44. Rockartand, J. F. & Short, J. E. (1991). The networked organization and the management of interdependence. the corporation of the 1990s: information technology and organizational transformation, 189.
  45. Salancik, G. R. & Pfeffer, J. (1977). An examination of need-satisfaction models of job attitudes. Administrative Science Quarterly, 22(3), 427-456. https://doi.org/10.2307/2392182
  46. Salancik, G. R. & Pfeffer, J. (1978). A social information processing approach to job attitudes and task design. Administrative Science Quarterly, 23(2), 224-253. https://doi.org/10.2307/2392563
  47. Singh, J., Verbeke, W., & Rhoads, G. K. (1996). Do organizational practices matter in role stress processes? a study of direct and moderating effects for marketing-oriented boundary spanners. Journal of Marketing, 60(3), 69-86. https://doi.org/10.2307/1251842
  48. Valenzi, E. & Dessler, G. (1978). Relationships of leader behavior, subordinate role ambiguity and subordinate job satisfaction. Academy of Management Journal, 21(4), 671-678. https://doi.org/10.5465/255707