• Title/Summary/Keyword: 슈퍼비전

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The Impact of Supervision Process and Function on Customer Orientation of Social Workers (슈퍼비전 실행과정과 기능이 사회복지사의 고객지향성에 미치는 영향 -슈퍼비전 만족의 매개효과-)

  • Choi, Won-Hee;Jung, Eun Jue;Kim, Sun Hwa
    • The Journal of the Korea Contents Association
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    • v.19 no.5
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    • pp.404-416
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    • 2019
  • The aim of this study is to examine the effects of the supervision process and functions in social welfare practice on the supervision satisfaction of social workers and their customer orientation. For this, 196 social workers were asked to answer to the questionnaire and their responses were analyzed. The courses between variables were analyzed using structural equation model. The findings from this study show that the supervision process impact on supervision satisfaction, but didn't influence customer orientation. The functions of supervision positively impacted on both supervision satisfaction and customer orientation. Furthermore, the supervision process and functions influence customer orientation with supervision satisfaction as a mediating factor. In addition. this study proposes a supervision practice system as a means to provide customer-oriented service to clients.

The Effects of Social Welfare Agency's Supervision Support System on Supervision Competence (슈퍼비전 지지체계가 슈퍼비전 역량에 미치는 영향)

  • Choi, So-Yun;Shin, Jae-Eun
    • Journal of Convergence for Information Technology
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    • v.10 no.4
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    • pp.65-72
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    • 2020
  • This study examines the supervision competence of supervisor from the comparative perspective of supervisor and supervisee, and investigates the effects of organizational factors on supervisor's supervision competence. For this purpose, data collected from 241 workers at social welfare agencies in Gyeonggi-do were analyzed through t-test and hierarchical regression analysis. The major results of data analysis are as follows. First, supervisors are more positive than supervisees in terms of supervision competence. Second, there is a statistically significant difference between two groups in supervision knowledge and qualities among the subfields of supervision competence. Third, in the case of supervisors, the younger the age and the higher the education level, the more positively they perceive their supervision competence, and agency's supervision support explains supervision competence at the level of △R2 = .305 at p> .001. Finally, based on the results of this study, the directions for strengthening the supervision competence were suggested.

Empirical Study on the Factors Impacting on Supervisee's Satisfaction in Coaching Supervision (코칭 슈퍼비전에 있어 슈퍼바이지의 만족도에 영향을 미치는 요인에 관한 실증연구)

  • Kim, Yong-Ku;Chae, Myung-Sin
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.10
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    • pp.6102-6113
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    • 2014
  • This is an empirical study of the factors impacting on supervisee's satisfaction on coaching and supervision in Korea. The study set four independent variables (supervisor, supervisee, contents, and organization), a moderator variable (relationship between the supervisor and supervisee) and a dependent variable (supervision satisfaction) based on the theoretical background on supervision. The data was collected from a survey of 112 certified coaches who had experienced supervision. As a results of the hypotheses tests, the supervisor and organization factors affected the supervision satisfaction. The relationship between the supervisor and supervisee moderates the impact of the supervisor and supervisee on the supervision satisfaction. They reported that the effectiveness of the coaching supervision in Korea was strongly dependent on the supervisors. These results were attributed to the short history of the coaching supervision and the lack of experience related to it. They also suggested that a great deal of research on coaching supervision will be needed to develop a clear identity/framework of coaching supervisor and its methods.

The Relationship between Supervision and Job Burnout of Workers in Leisure Welfare Centers for the Elderly: Mediation Effect of Self-efficacy (노인여가복지시설 종사자의 슈퍼비전과 직무소진의 관계에서 자아효능감의 매개효과)

  • Lee, Byoung-Rock
    • Journal of Digital Convergence
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    • v.20 no.4
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    • pp.661-666
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    • 2022
  • This study verified the influence of supervision on job burnout and mediating effect of self-efficacy of workers in leisure welfare centers for the elderly. A survey of 275 employees of 15 facilities of Daejeon and Chungnam area was conducted. Main analysis methods are confirmatory factor analysis and structural equation model analysis. The analysis result is that supervision influences job burnout and mediating effect of self-efficacy is proved. Considering the analysis result, some countermeasures can be proposed to alleviate the job burnout. For improving the supervision of workers, the strengthening of educational and evaluational supervision, the provision of education and training for supervisors and individualized supervision, and the inclusion of supervision in facility evaluation are necessary. To improve employees' self-efficacy, it is necessary to provide capacity-building programs and emotional support services, education and administrative support for improving ethical awareness, and self-leadership.

Mediating Effect of Professionalism Perception between Supervision and Job Commitment of Employees in Leisure Welfare Centers for the Elderly (노인여가복지시설 종사자의 슈퍼비전과 직무몰입의 관계에서 전문성인식의 매개효과)

  • Lee, Byoung-Rock
    • Journal of Industrial Convergence
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    • v.20 no.4
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    • pp.79-84
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    • 2022
  • This study analyzed the relationship between supervision and job commitment of the elderly leisure welfare center employees and the mediating effect of professionalism perception. The survey was conducted of 267 employees in 15 facilities located in Daejeon and Chungnam. The main methods were confirmatory factor analysis and structural equation modeling analysis using SPSS and AMOS. The analysis results showed that the relationship between supervision and job commitment and the mediating effect of professionalism perception were verified. For activating the supervision, it is necessary to strengthen the educational supervision, systematize the supervision, and strengthen the supervisor education. To raise the professionalism perception, programs such as awards for outstanding manpower, social support, and employee education considering clients are needed. It is expected that studies on various variables for human resource management including job commitment for elderly leisure facility employees will be continued.

Effect of Supervision Characteristics of Social Work Practicum on the Student's Career Development (사회복지현장실습 슈퍼비전 특성이 전공생의 진로발달에 미치는 영향)

  • Kang, Jong-Soo
    • The Journal of the Korea Contents Association
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    • v.12 no.12
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    • pp.212-222
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    • 2012
  • From the social work practicum, social welfare major students learn practical works in the field and cultivates professional ability. Furthermore, he tries to find his fitness and own qualification as a social worker. The purpose of this study is to examine the effects of supervision characteristics of social work practicum on the social welfare major student's career development. For the research, a survey of 212 students having had experience of social work practicum was conducted. The major findings in this study were as follows; Most of supervisors were female, the frequency of the supervision were regular, and supervision was offered mainly in the form of group or group and individual mixed. Students evaluated the relationship between supervisors and student was 3.20/4, supervision satisfaction measurement was 3.03/4, and students showed low level of career identity(5.80/12). By the hierarchical multiple regression, career identity was mostly affected by supervision characteristics, relationship between supervisors and student, and supervision satisfaction. This study finally discussed theoretical implications for future study and practical implications for career identity strategies on the results.

The Influence of Social Workers' Self-efficacy on Job Satisfaction : Focusing on the Moderating effect of Supervision (사회복지사의 자기효능감이 직무만족에 미치는 영향에 관한 연구 : 슈퍼비전 조절효과를 중심으로)

  • Shin, Moon-young;Park, Jong-du
    • Journal of Convergence for Information Technology
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    • v.10 no.7
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    • pp.98-107
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    • 2020
  • Job satisfaction is an important part of social workers who strive to improve the quality of life and independence of their clients. The goal of this study was to reveal the correlation between social workers' self-efficacy, job satisfaction, and supervision to determine whether supervision regulated the effect of social worker's self-efficacy on job satisfaction. In addition, the effect of social worker's self-efficacy on job satisfaction was grasped, and the control effect of supervision regarding the process of social worker's self-efficacy on job satisfaction was identified. For the study, 150 social workers at 10 community welfare centers in Gyeonggi-do and North Seoul area were surveyed, and the statistical program PASW (SPSS) 25.0 was used for data analysis. As a result of the study, it was confirmed that the social worker's self-efficacy had a significant effect on job satisfaction, and that the social worker's self-efficacy had a significant static effect on job satisfaction. In addition, in the process of social worker's self-efficacy affecting job satisfaction, the mediating effect of the supervision function (administrative, educational, and supportive) was found to be significant, so it turned out that the supervision function for social workers was crucial to enhance self-efficacy.

Survey of Music Therapy Students' Satisfaction on the Clinical Practicum Training and Supervision (음악치료 전공생들의 실습교육 및 슈퍼비전에 대한 만족도 분석연구)

  • Park, Hye Mi
    • Journal of Music and Human Behavior
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    • v.8 no.1
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    • pp.61-81
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    • 2011
  • This study conducted a survey of 117 music therapy graduate students from four schools in their second through fifth semester who have sufficient clinical training experience to form a basis for satisfactory clinical training. The result shows that the respondents reported their highest satisfaction levels with their course and curriculum (3.78), followed by supervision (3.75) and clinical training (3.65). In general, students who did not major music as undergraduates showed higher satisfaction levels. The satisfaction level of students in the earlier stages of clinical training is generally high. However, it gradually decreases as they move to more advanced stages, and increases somewhat during the internship training period. The supervisor's role was a decisive factor in reported levels of satisfaction with supervision and clinical training, and the music therapy element was a decisive factor on the course and curriculum satisfaction level, This survey is meaningful as it paves the way for the development of more satisfactory clinical training, and offers important guidelines to students in terms of the kinds of talents and characteristics they should develop.

A Study on the Improvement of In-Home Care Service Quality through Evaluation of Services and Agency by Long-term Care Workers (요양보호사의 기관 및 서비스 평가를 통한 재가노인서비스 품질 향상 방안)

  • Bae, Hwa-Sook;Han, Jeong-Won
    • Journal of Digital Convergence
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    • v.14 no.10
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    • pp.71-81
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    • 2016
  • The objective of this study is to suggest methods to improve in-home service quality through service evaluation by long-term care workers. To achieve this objective, general characteristics of 223 long-term care workers, evaluation of service and agency, and retraining needs have been surveyed. An assessment of the survey results have resulted in the following conclusions. Though long-term care workers are not uneducated, the majority face unstable employment. And the content of supervision hoped for in producing improved long-term care services has been found to be based on the service-user's relationships. Moreover, among topics needing to be addressed for retraining, much attention has been shown for understanding of the elderly and their families, health care knowledge about geriatric diseases, and counseling techniques directed towards the affected person and their family. Findings from the research are as follow: enhancing the quality of long-term care requires a structural reassessment; upgrading the quality of care agencies requires the improvement of methods used to raise awareness of users and their guardians and the expansion of opportunities for education programs for professionalism.