• Proceedings of the KAIS Fall Conference
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• 2009.12a
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• pp.566-570
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• 2009

본 논문은 고용서비스 기관의 서비스 품질과 사용기업의 관리능력이 파견직 근로자의 조직만족과 사용 기업의 업무성과 개선에 대해 미치는 영향을 실증분석 하였다. 이를 위하여 본 논문은 서울, 경기지역 근로자 파견기업. 사용기업, 파견직 근로자를 설문조사를 실시하여, 근로자 파견기업 81부, 사용기업 83부, 파견직 근로자 79부 중 응답에 문제없는 파견직 근로자 79를 분석 사용하였다. 수집된 설문자료는 빈도 분석, 요인분석, 신뢰도분석, 위계적 회귀분석 등에 의해 분석되었다. 본 논문의 독립변수는 파견기업의 서비스 품질이며, 통제변수는 사용기업에 대한 만족도, 파견기업에 대한 만족도, 성별, 연령, 학력, 직위, 근무경력으로 구분하였다, 또한 중속변수는 업무성과의 개선, 직무만족이다. 분석결과는 첫째, 파견직에 대한 인식이 긍정적일수록 업무성과가 개선된다. 둘째 파견회사의 전문성이 클수록, 서비스능력이 좋을수록 업무성과가 개선된다. 사용기업의 적극성(관리능력)이 클수록 업무성과가 개선되는 것으로 나타났다.

• Journal of the Korean Society for Library and Information Science
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• v.42 no.1
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• pp.313-333
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• 2008

Based on that the purpose of professionalization in librarianship is to achieve social recognition of its specialty, we discuss about theoretical background for the professionalization in librarianship in Korea. Some characteristics from the previous discussions are identified, such as functionalism, altruism in service, and individualism. Also, we identify organization-centered characteristic as an inherent one in librarianship. Based on the characteristics identified, we discuss about some supportive concepts, such as advanced or complex knowledge, service, organization-centered characteristic, and market, and their interrelationships. We hope such concepts would encourage further discussions on this topic for the professionalization.

• Journal of Digital Convergence
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• v.13 no.7
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• pp.33-45
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• 2015

Present study aims to describe who are the non-regular female workers in South Korea. The dominant form of employment of Korean female non-regular workers is characterized by instable contract, low wage, long-time work and exclusion from the state and occupational welfare. Also, non-regular female workers are not homeogenous but there are various groups of women among female non-regular workers including young part-time workers, high educational middle class contract professionals, particular contract workers such as home-schooling teachers. However, it would worth noting that over 40s, low-educational, low income, breadwinning women who are working in sales, service, and simple handy job are most likely to become non-regular female workers in South Korea. Those women are the major group among non-regular female workers. The public assistance (in cash) for non-regular workers are necessarily needed for them at this point in South Korea.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.22 no.3
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• pp.470-475
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• 2021

This paper analyzed the differences in the relationship between banking service automation and employment by bank ownership type. We found significant differences in the restructuring of the labor force and increasing banking service automation between foreign banks (owned by foreign capital) and local banks. Foreign banks showed the possibilities of reducing the regular labor force through the increase in banking service automation. However, banking service automation in local banks has reduced only the number of irregular employees but increased regular employees. This paper suggests new evidence on the differences between foreign and local banks in banking personnel management with the increase in banking service automation. This paper contributes to the preceding research areas of banking, business, and governance. In addition, this paper provides important insights on banking service automation, employment, and foreign banks for banking managers and policymakers.

• 한국HCI학회:학술대회논문집
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• 2009.02a
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• pp.895-900
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• 2009

This study focused on user centered design methodology on mobile service design, Especially we designed business supporting service for sale persons with heavy mobile uses in their works. We used contextual inquiry interview to understand user's work context and mobile usage. The findings are applied to the service concept, And information architecture, interaction design, GUI design is followed. As a result of design research, Post widget service is designed for instant information organization and functional relationship. And Memory box widget service is designed for business network management and contextual findability. Those services are developed for widget design on touch based phone platform.

• Journal of the Korean Society for Library and Information Science
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• v.54 no.1
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• pp.243-275
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• 2020

The purpose of this study was to explore the direction of librarianship by analyzing differences in Librarian and User perceptions of Librarianship Professionalism. Literature research was used to derive the components of librarianship Professionalism and to conduct surveys on librarians and users. As a result, librarians recognized expert knowledge as the most important factor, while users recognized service attitude as the most important factor. Users recognized that librarians have low social recognition due to their lack of enjoyment, enthusiasm, and challenging spirit and their ability to develop and provide services by understanding user needs and the flow of knowledge. On the other hand, librarians did not actively engage in communication or exchange with users due to their lack of expert knowledge.

• Journal of Digital Convergence
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• v.13 no.1
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• pp.375-382
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• 2015

The purpose of this study was to investigate the factors related to problem drinking in male workers according to occupational classes. Data were derived from the 2012 Korean National Survey on male workers. A total of 391 office workers, 707 manufacturing workers, and 309 service workers participated in this study. Data were analyzed using Rao-Scott $X^2$-test, simple and multiple logistic regressions. Problem drinking was defined as ${\geq}8$ points in the Alcohol Use Disorders Identification Test. The problem drinking rates were 45.1% in office workers, 39.1% in manufacturing, and 42.3% in service. In office workers, the factor related to problem drinking was only smoking. In manufacturing workers, the factors related to problem drinking were spouse, smoking and prevalence of Diabetes. In service workers, the factors related to problem drinking were age and smoking. Therefore, different intervention should be developed for each occupational class in order to manage the problem drinking in male workers.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.17 no.5
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• pp.354-363
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• 2016

This study examined the relationships among levels of knowledge, attitude and preventive behavior regarding tuberculosis in service workers. The survey period was 1 - 7 October, 2015 with service workers who work in large scale stores in Jeonnam. The collected data were analyzed using an independent t-test, ANOVA, and Pearson's correlation coefficients using the SPSS WIN 12.0 program. The mean score for knowledge about tuberculosis was $14.05{\pm}6.39$, the mean score of attitude toward tuberculosis was $29.87{\pm}4.89$ and the mean score of preventive behavior for tuberculosis was $31.44{\pm}4.86$. Preventive behavior was found to have significant relationships with gender, marital status, smoking, job satisfaction, and subjective health status. A slightly positive correlation was observed between the knowledge of tuberculosis and the attitudes toward tuberculosis. A positive correlation was noted between the attitude toward tuberculosis and preventive behavior for tuberculosis, while there was a negative correlation between the preventive behavior and age. Therefore, is necessary to consider the related factors for the development and implementation of systematic education programs that can encourage and promote preventive behavior for tuberculosis among service workers.

• Journal of Korea Technology Innovation Society
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• v.18 no.2
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• pp.338-357
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• 2015

The purpose of this study is to present an objective basis for the entry point of a knowledge-based economy, that is used by quantitative analysis to serve as 'The Result of Wage Structure Survey' and 'Sample Design for Survey Report on Labor Conditions by Employment Type' of the Ministry of Employment & Labor. Entry criteria for a knowledge-based society, through the definition of a Bell and Toffler, was defined by the number of information workers more than the number of physical workers, and the information workers were classified by knowledge workers. To redefine the definition of Porat's typology of information workers, Korea Standard Classification of Occupation is classified by the job of knowledge, service, industry and agriculture. The result of the analysis is appeared the entry point of a knowledge-based economy by workers structural changes and annual wage structure changes has identified empirically-year 1980 the United States more than 20 years later in 2000. In addition, the economic contribution of knowledge occupation was confirmed to be the biggest by measuring the economic contribution of occupation classification in the knowledge society.

• Journal of Korean Dental Hygiene Science
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• v.2 no.2
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• pp.31-39
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• 2019

Background: The purpose of this study was to investigate the effect of self-perception of halitosis on oral health behaviors of college students according to whether they worked in a non-service or service-related job. Methods: A self-reporting questionnaire of 150 university students working in service jobs and 150 university students working in non-service jobs in the metropolitan area was conducted from 26th April to 5th May 2018. The survey tool consisted of 3 general topic areas. There were 5 questions on oral health awareness behavior, 3 questions related to their self-perception of halitosis, and 8 questions on their oral health care practice. All were measured on the Likert 5-point scale. The frequency of their oral health behaviors and their self-perception of halitosis were analyzed according to the subjects' occupation. Pearson's correlation analysis and a linear regression analysis were conducted to confirm the influence of the two. The significance level for the statistical significance test was set to α = 0.05 (two-tailed). Results: In both the service and non-service groups, a coated tongue and food debris were found to influence halitosis(x²=10.95, p=0.027). According to the t-test, taking into account the self-perception of halitosis and oral health behaviors, both were higher in those that had a service job. Self-perception of halitosis and oral health behaviors were found to have a negative correlation(γ=-0.11, p<0.05). As the self-perception of halitosis increased, oral health care practices also increased(Beta=-0.185, p=0.020). Conclusions: Systematic interventions such as oral health programs and health promotion are needed to improve the oral health of service workers.