Browse > Article
http://dx.doi.org/10.5762/KAIS.2021.22.3.470

Banking Service Automation and Employment -Focused on the differences between Foreign-owned Banks and Local Banks-  

Lee, Sang-Wook (Department of Business Administration, Seoul National University of Science and Technology)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.22, no.3, 2021 , pp. 470-475 More about this Journal
Abstract
This paper analyzed the differences in the relationship between banking service automation and employment by bank ownership type. We found significant differences in the restructuring of the labor force and increasing banking service automation between foreign banks (owned by foreign capital) and local banks. Foreign banks showed the possibilities of reducing the regular labor force through the increase in banking service automation. However, banking service automation in local banks has reduced only the number of irregular employees but increased regular employees. This paper suggests new evidence on the differences between foreign and local banks in banking personnel management with the increase in banking service automation. This paper contributes to the preceding research areas of banking, business, and governance. In addition, this paper provides important insights on banking service automation, employment, and foreign banks for banking managers and policymakers.
Keywords
Bank Ownership; Foreign Bank; Bank Corporate Governance; Banking Service Automation; Employment;
Citations & Related Records
연도 인용수 순위
  • Reference
1 P. Sapienza, "The Effects of Government Ownership on Bank Lending", Journal of Financial Economics. Vol. 72, pp. 357-385, 2004. DOI: https://doi.org/10.1016/j.jfineco.2002.10.002   DOI
2 S, Classens, N. V. Horen, "Foreign Banks: Trends and Impact", Journal of Money, Credit and Banking, Vol. 46, pp. 295-312, 2014. DOI: https://doi.org/10.1111/jmcb.12092   DOI
3 D. H. Lee, "Cost Efficiency Anlysis in Korean Banking Industry", Korean Corporation Management Review, Vol.15, No.3, pp.17-40, 2008.
4 W. J. Kim, "The Proposal on Reconstructing Banking Service Automation", Financial Focus, Vol.24, No.19, Seoul, Korea, pp.1-2, 2008.
5 J. H. Lee, "The Change of Banking Industry Employment After the Financial Crisis", Presentation Papers of The Korean Sociological Association, pp.287-288, 2006.
6 A. Micco, U. Panizza, "Bank Ownership and lending behavior", Economic Letters, Vol. 93, No.1, pp.248-254, 2006. DOI: https://doi.org/10.1016/j.econlet.2006.05.009   DOI
7 A. N. Berger, L. F. Klapper, M. S. Peria, R. Zaidi, "Bank Ownership Type and Banking Relationship", Journal of Financial Intemediation, Vol. 17, pp.37-62, 2008. DOI: https://doi.org/10.1016/j.jfi.2006.11.001   DOI