• Journal of Digital Convergence
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• v.15 no.12
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• pp.359-367
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• 2017

This study aims to identify the factors that have effects on career preparation behaviors in college students studying Emergency Medical Technology and provide basic data for career guidance, career counselling and development of employment guidance programs. The subjects of the study were 450 who were randomly selected and conveniently sampled from the Departments of Emergency Medical Technology located in J Province, G Province, B and G Metropolitan Cities. The survey lasted from August 7th, 2017 to 9th of the same month after agreement on the survey was obtained from the targets and they were interviewed with the use of an organized questionnaire. 420 copies of the data collected were analysed with the use of SPSS ver. 14.0 for Window. As a result, it was discovered that career identity had a statistically significant positive effect on career preparation behaviors. Therefore, to facilitate preparation behaviors, they should be taught to have career identity, be motivated and supported to do more active career preparation behaviors.

• Journal of Digital Convergence
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• v.13 no.1
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• pp.163-176
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• 2015

The purpose of this research is to find out the service quality dimensions and detailed elements of a call center, and to study what relationship the service quality dimensions have with service recovery and customer royalty. This research set up the hypothesis and the research model to verify the relationship between the call center service quality and the service quality customer royalty for 139 people surveyed who experienced dissatisfactions. The result of the hypothesis verification shows that it has an influence on the counselors' service quality and service recovery processes of 3 call centers. The service recovery has en influence on the customer royalty. The result quality as a result remained for a customer after counseling can be called the ultimate purpose of using the call center for a customer, and the research shows that it has the largest influence on the service recovery of 3 dimensions of the call center service quality. In the relationship between the service recovery and the customer royalty, the service recovery has a meaningful influence on the customer royalty.

• Journal of the Korea Convergence Society
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• v.8 no.9
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• pp.347-355
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• 2017

The purpose of this study is to develop a formula for predicting weight gain after six months of smoking cessation in men. The subjects are 412 men who succeeded in quitting smoking for 6 months at public health center smoking cessation clinic. They have been undergone nicotine patch therapy and weekly counseling for 8 weeks. The final success of smoking cessation has been confirmed by urinalysis. I have measured body composition and vascular compliance before and after the program. Weight(0.98) and BMI(0.85) have shown high positive correlation. The prediction is as follows. Post Weight(kg) = 1.04636 * Pre-Weight - 0.19535 * Pre-BMI + 4.43528. The explanatory power of this estimation equation is 82.46%(<.0001). Based on these results, it is necessary to develop education and programs for effective counseling of the smoking cessation clinic. In addition, research on women is needed.

• Journal of Convergence for Information Technology
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• v.8 no.4
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• pp.1-8
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• 2018

The objective of study is to investigate Oral health impact profile, Self-esteem and Body image of orthodontic patients and to use it as basic data in consultation and education for orthodontic patients. A self-reported questionnaire was filled out Orthodontic patients in Seoul, Daejeon and Cheongju from March 1 to March 30, 2018. There was a positive correlation between Oral health impact profile and Self-esteem, and there was a positive correlation with Body image. Self-esteem and Body image showed positive correlation. The general characteristics of orthodontic patients are related to oral health impact profile, self-esteem and body image. So as to improve and experience positive body image and self-esteem changes while providing correct information, searching and accepting the present body image.

• Journal of Digital Convergence
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• v.19 no.10
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• pp.203-208
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• 2021

This study is to investigate the impact of emotional intelligence of online shopping mall call center counselor on customer orientation. The SPSS 25.0 ststistics program was applied for the empirical analysis 148(87.05%)of 170 copies are used for final data analysis. The implications of results are as follows. First, use of emotion, a subfactor of emotional Intelligence, has shown to have a significant positive effect on customer orientation. Second, other's emotional appraisal, a subfactor of emotional Intelligence, has shown to have a significant positive effect on customer orientation. Third, self emotional appraisal, a subfactor of emotional Intelligence, has shown to have a significant positive effect on customer orientation. Fourth, regulation of emotion, a subfactor of emotional Intelligence, has shown to have a significant positive effect on customer orientation.

• Journal of Internet Computing and Services
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• v.20 no.2
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• pp.93-100
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• 2019

Recently, in various business fields, companies are concentrating on providing chatbot services to various environments by adding artificial intelligence to existing messenger platforms. Organizations in the field of job placement also require chatbot services to improve the quality of employment counseling services and to solve the problem of agent management. A text-based general chatbot classifies input user sentences into learned sentences and provides appropriate answers to users. Recently, user sentences inputted to chatbots are inputted as short texts due to the activation of social network services. Therefore, performance improvement of short text classification can contribute to improvement of chatbot service performance. In this paper, we propose T-EBOW (Translation-Extended Bag Of Words), which is a method to add translation information as well as concept information of existing researches in order to strengthen the short text classification for employment chatbot. The performance evaluation results of the T-EBOW applied to the machine learning classification model are superior to those of the conventional method.

• Journal of The Korean Association For Science Education
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• v.29 no.5
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• pp.580-591
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• 2009

The purpose of this study is to get implications on teacher education curriculum according by analyzing pre-service secondary teachers' difficulties during student-teacher practice. Fifty-six pre-service secondary teachers were requested to write anecdotes about their student-teacher practice. Pre-service secondary teachers revealed that they had experienced the most difficulties relating to instruction teaching. They answered that they had especially comprehended inducing interest in diffcult learners, attention, appropriate composition of questions, and learners' understanding levels. Pre-service secondary teachers showed that they had tried to control students in experiment instruction. Also, they demonstrated that time for guidance counseling had been insufficient. They were dissatisfied with the content and level of counseling. Therefore, we need to improve teachers' college curriculum by performing student-teacher practice and feedback. We especially need to systematize teachers' college curriculum on the basis of developing standards of science teachers' expertise.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.16 no.7
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• pp.4432-4440
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• 2015

The object of this study is the effects of a cosmetology education for career discontinuity women who receive a cosmetology education for reemployment on career preparation behavior, so I analyzed reemployment characteristics, cosmetology education satisfaction, and career preparation behavior for 300 women in thirties to fifties who receive a cosmetology education for reemployment. Reemployment women's reemployment characteristics are various according to age, level of education, major field, training period, and educational institution, and sub factors of cosmetology education satisfaction affects meaningfully to improve career preparation behavior. Especially, educational contents and consultation about getting a job and career casts a long shadow relatively to career preparation behavior, so educational contents and consultation service about getting a job and career are important to make reemployment rate through career preparation behavior high. Based on such factors, the study will fulfill students' demand in cosmetology educational institutions, will highlight the importance of an efficient cosmetology education for developing industrial settings once more, and will offer base line data of consultation service about getting a job and career that can make satisfaction and credibility of educational institutions high, so will help the development of a cosmetology education and career discontinuity women's reemployment.

• The Journal of the Korea Contents Association
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• v.19 no.1
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• pp.445-462
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• 2019

This paper illustrated the use of focus groups with adolescents and youth experts to enhance knowledge of anger, anger expression, and its coping strategies. Nine youth experts and 9 adolescents participated in the study. Analysis of the findings identified 12 meaningful elements, 34 sub-elements, and 138 descriptions. The meaningful elements were as follow: the lack of stable care, anger-provoking situations, a relationship between distorted thoughts and anger, physical and psychological symptoms, different types of anger expression, suppressed anger, difficulty of anger control, youth efforts to control anger, needs to implement appropriate anger expression, psychological mechanism of anger, effective ways to cope with anger, suggested by youth experts, needs of alternative anger management programs. Based on these findings, the study suggests various anger management alternatives, including ICT based cognitive-behavior anger management programs.

• Korean Journal of School Psychology
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• v.16 no.3
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• pp.283-313
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• 2019

The purpose of this study was to develop and examine the effectiveness of 'Coping Resources Improvement Program' designed for emerging adults experiencing psychosocial difficulties during college to work transition. Based on transition model of Scholossberg(1995), the program was developed to intervene in 4S (Situation, Self, Support, Strategy) required in the transition. Participants included 31 job applicants who are senior or above and were assigned to the experimental group (N=10), comparison group (N=10), and control group (N=11). Data to verify effectiveness were collected pre-, mid-, and post treatment. Results indicated that the level of coping resources and psychosocial difficulties in the transition changed significantly after the program and those changes were still maintained after a month in the experimental group. However, there were no statistically significant changes on job-search burnout and career-adaptability in all groups. The implication and limitation of the study and the suggestions for the future studies were discussed.