• Journal of Digital Convergence
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• 제14권12호
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• pp.43-54
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• 2016

The purpose of this research was to develop a group counseling program for improving the psychological well being and mental health of the university entrants, and to verify the effectiveness of the program. The research procedure consisted of the program development step and the program verification step, and in detail, 6 steps of program development processes were established. The subjects of the research were 116 university entrants, and 15 group counselings were conducted. As the result, significant variations were shown in the scores of the psychological well being and mental health through the pre and post test on the group, and the experience report analysis evaluated that the objective of the program was accomplished. It is expected that these results would be helpful for suggesting various education methodology or education policy for the university entrants.

• The Journal of the Korea Contents Association
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• 제18권5호
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• pp.319-329
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• 2018

With rapid development of technology for strong AI chatbot, the role of chatbot has been extended from conducting simple tasks to being a friend or counsellor. For this newly emerging purpose of chatbot, endowment of personality is important to make the chatbot regarded as a human being. Nevertheless I found that there are few guides about it. Thus, this study identifies the proper personality of chatbot depending on the purpose of services and user types. The purposes of chatbot services are divided into three types such as leisure-time, counselling, and task. The DISC theory is used for categorizing personality, which consists of 4 types such as dominance(D), inducement(I), submission(S), and compliance(C). An interview and survey were conducted to investigate the preferred personality of chatbot and contents for leisure-time. As results, people tend to prefer people-oriented types such as I, S for their leisure time, task-oriented types such as D,C for their task, and slow types such as C,S for counselling. Women prone to prefer neutral gender except for counselling and men tend to prefer female in all chatbot services. Preferred chatbot age is either same or younger age for leisure-time, same or older for counselling, and 30's for tasks. Preferred contents for leisure-time are mostly recent information but many 20's want fun contents and 50-70's want emphatic conversation. 30-50's want honorific but 20's and 60-70's don't care. The research results useful guide on proper personality of AI chatbot for each purpose of its service.

• Journal of Korea Entertainment Industry Association
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• 제13권3호
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• pp.221-229
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• 2019

This study intended to find out the participants' learning process in senior counselling program for life care and the meanings of senior's social support and participation in society. The study method was conducted with this researcher through a narrative' interview during 15-week learning course of senior counselling program in the life-long learning institute at A university. As the results, it could found that senior trainees were able to enhance their intellectual level through the senior counselling program to enhance their self-esteems and improve their memory through the education. Also, through the license of senior counsellor, they became more sophisticated and developed the abilities of comprehension and empathy about the senior in experiencing the intergenerational interactions in the space of social interactions, and the enjoyment of learning changed the senior's behaviors and increased their life quality. This research identified that a learning process enabled to continue the senior's social support and participation in society and made the senior achieve various interactions and practical learning through the exchange of trainees' various cultures. Based on these results, it is expected that various, systematic educational programs will be able to improve the senior's life care in future.

• Journal of Venture Innovation
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• 제1권1호
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• pp.145-164
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• 2018

The purposes of this study was to investigate job related attitudes of emotional labors working at call centers in Korea. The attitudinal variables were burnout, psychological capital and turnover intention with job characteristics as the independent variables. In addition, leadership behaviors of the superiors, self leadership behavior in particular, was incorporated to see if it has any bearing on these relationship as moderating variable. Data has been collected from 543 respondents for this study using questionnaire method. The survey for the actual analysis of the research was done and analyzed with the employees who work for contact centers in Seoul, Busan, and Gwangju, Korea. The survey was done for 24 days from November, 2016 through December, 2016. * The following study results were revealed: First, the job characteristics does not have direct positive effect on turnover intentions. Second, the job characteristics were related positively to job burnout. Third, the job burnout does mediate the relationship between job characteristics and turnover intentions. Lastly, results of research on the moderating effect of self leadership in relationships between emotional labor, job burnout, psychological capital and turnover intention show that super leadership has only a limited regulatory effect between job characteristics and turnover intention.

• The Journal of the Korea Contents Association
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• 제12권1호
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• pp.447-459
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• 2012

The present research is aimed to observe the effects on the spirituality improvement group counseling program which can overcome the burnout restoration and increase the psychological well-being of office workers. In order to do the present research, I have taken 32 office workers, who want to join to this research, within S area. I have separated those workers into two groups: an experienced group of 16 workers and a controlled group of 16 workers. Mann-Whitney U and Wilcoxon Signed Ranks Test were adopted to analyze collected data from the spirituality improvement group counseling program. The results of this research indicated that the level of burnout restoration have been decreased after spirituality improvement group counseling intervention program of the experienced group, and the level of psychological well-being have been increased after spirituality improvement group counseling intervention program of the experienced group. This result showed that, the spirituality improvement group counseling program could decrease the burnout restoration and increase the psychological well-being of experienced group significantly comparing with the result of the controlled group. From the result I have confirmed that, the spirituality improvement group counseling program have positive effects to overcome the office workers' burnout restoration and increase the office workers' psychological well-being.

• Proceedings of the Korean Institute of Intelligent Systems Conference
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• 한국퍼지및지능시스템학회 2002년도 춘계학술대회 및 임시총회
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• pp.32-36
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• 2002

심리상담의 영역이 확대되어 감에 따라 오프라인 상담뿐만 아니라 온라인 형태의 상담이 급속히 발전하고 있다. 인터넷의 활용도가 증가함에 따라 컴퓨터를 의사소통의 매개로 활용한 사이버상담 형태를 통한 상담도 체계적으로 개발되어야 할 필요성이 있다. 그러나 현재 개설되어 운영되고 있는 사이버상담은 내담자에게 적합한 맞춤상담이 불가능하며 또한 자가치유가 가능한 자가치유시스템이 없는 실정이다. 따라서 본 논문에서는 지능형 에이전트를 이용하여 내담자에게 적합한 맞춤상담이 가능한 방법을 제안함과 동시에 과거 상담사레 데이터베이스를 바탕으로 이전의 상담사레들을 신경망의 BP학습알고리즘을 이용하여 학습을 시킨 후 자가치유가 가능한 자가치유시스템을 설계하는 방법을 제안한다.

• Industry Promotion Research
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• 제4권1호
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• pp.67-78
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• 2019

This study is to study Jung's analytical psychology and to study counseling process and counseling techniques based on the counseling theory derived from it. Jung divides the counseling process into four stages based on analytical psychology. The first stage is confession, and the prototype of analysis therapy is confession. The first step in the treatment process is to share secrets and reveal suppressed emotions. The second stage is elucidation, a process that clarifies by shedding light on the contents induced by the transfer. The third stage is the level of education. Explanation makes my counselors intelligent, but leaves them still in an incompetent state. At this stage, treatment goes beyond insight to train as a responsible client. The fourth stage is transformation. In the transformation phase with inner counselors, not only the debaters, but also the therapist is in the "in-analysis." Jung's counseling technique uses six things: dream analysis, use of symbols, word link test, symptom analysis, case history and MBTI. In conclusion, analytical psychology counseling has enabled, first, a more in-depth approach and understanding of the human mind, especially the unconscious world. Second, analytical psychology counseling has enabled us to recognize that all humans are human communities with a common mental structure through the concept of unconsciousness and archetypes. Third, analytical psychology counseling has allowed you to look at the meaning and purpose of life from a new perspective. Therefore, Jung emphasized that he should not be seen as having a pathological problem with patients, but as an omnipotent human being who wants to realize its fullness on his own.

• Korean Journal of Child Education & Care
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• 제18권4호
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• pp.51-63
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• 2018

Objective: The purpose of this study was to verify the influence of educare teachers' self-encouragement and social support on their psychological burnout. Methods: This study was 329 educare teachers working in Jeju Special Self-Governing Province. The questionnaire for this study (self-encouragement scales, social support scales, and psychological burnout scales) was conducted and t-test, F-test, Turkey post test, Pearson Correlation analysis, simple regression analysis and multiple regression analysis was conducted by using the SPSS windows 18.0 program. Research results of analysis were as follows. Results: First, the difference of self-encouragement of educare teachers was remarkable according to age group and that of social support noticeable according to age group and career while that of psychological burnout was noticeable according to age group and marital status. Second, educare teachers' self-encouragement and social support has negative correlation with their psychological burnout. Third, educare teachers' self-encouragement and social support affect their psychological burnout in negative manner. In particular, self-encouragement functions, more than social support, as a main factor in reducing psychological burnout. Conclusion/Implications: These results can be utilized as basic data for developing education and counselling programs designed to provide emotional stability for educare teachers and help them give more positive child-care service.

• The Journal of the Korea Contents Association
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• 제17권6호
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• pp.514-526
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• 2017

This study examined the experiences and meanings of career transition becoming a counselor by examining the experiences of career transition process before two women became counselors through the narrative inquiry method. To do this, two counselors with career counseling qualifications and two or more career transition experiences were selected as research participants. The results are as follows. First, they had several career experiences without having the opportunity to think about their interests or aptitudes. Second, it was an experience that career transition adapts itself. Third, as they went through various occupations, they gradually went to the work and study they wanted. Fourth, They were satisfied with the profession of the counselor they had chosen, and they were inspecting themselves as a counselor. In this study, it is meaningful to accept the career transition as a part of life and to confirm the meaning of career transition experience as a counselor walking the path of counseling specialist.

• The Journal of the Korea Contents Association
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• 제22권1호
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• pp.516-534
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• 2022

The purpose of this study is to explore the growth and development process of peer counselors in the field of disability. The field experiences of 19 peer counselors with disabilities and peer counselors who parents of children with disabilities were analyzed using the grounded theory method. As a result, first, central phenomenon were 'assuming the role of a peer counselor' and 'motor of role performance'. Intervening conditions were 'the perception that counseling is difficult', 'self-consciousness deriving from the lack of competency' and 'the status of insufficient peer counseling'. Action/interaction strategies were 'strengthening inner capacities' and 'promoting external activities'. Consequences were 'change and growth as a peer counselor', 'an expansion of activities other than peer counseling', and 'propose development tasks for peer counseling'. Second, their growth and development process was confirmed in four stages: 'the stage of introductory counseling education beyond disability', 'the stage of growth through change', 'the stage of career exploration through Competency Enhancement', and 'the stage of entry through role challenge'. Third, main theme was 'growth and development as a peer counselor is based on capacity building'.