• Journal of the Korea Society of Computer and Information
• /
• v.16 no.5
• /
• pp.173-183
• /
• 2011

The purpose of this study is to suggest the policy implications through the analysis on the effects of social workers' negative reactions for client violence on burnout. Especially, This study is focused on identifying the moderating effects of demographic characteristics and institutional confrontations system. This study was carried out based on survey of social workers on social welfare facilities located in G metropolitan city and J province. The major findings can be summarized as follows. First, Social workers' negative reactions toward client violence affect on burnout significantly. Second, demographic characteristics and institutional confrontations system moderate the relationship between social workers' negative reactions toward client violence and their burnout. This study suggested some implications basing on the analytical results.

• Korean Journal of Social Welfare Studies
• /
• v.40 no.2
• /
• pp.285-312
• /
• 2009

This study aimed to understand the competency of workers attending to the residential facilities for disabled people. Under the same conditions of residential facilities, a difference of service level to person with disabilities and of facility's operation are due to a great difference between each worker's quality and capability. The Delphi method by 26 experts panel from high rated 13 facilities was employed. According to the study result, as common competency of workers, it comes to the conclusion that workers should be endowed with the ability to settle the matter, the will to improve, and the relationship in the inside and outside, and so on,. In addition, it makes clear that required competency varies with the position and the duty of workers. These results are significant in that the systematic scheme according to individual ability is necessary to improve worker's competency attending to the residential facilities for disabled people.

• Korean Journal of Social Welfare
• /
• v.58 no.3
• /
• pp.195-221
• /
• 2006

The present study has a goal of investigating the effects of self-efficacy and facet Job Satisfaction on global job satisfaction in the Workers of Residential Facilities. As a result of analyzing the data of 269 participants, we obtained three factors of self-efficacy: competence, self confidence, and propulsion. Significant 7 factors of global job satisfaction are social recognition, job itself, relationship of clients, salary, relationship of superiors, working condition, and propulsion. And both facet job satisfaction and turnover intention are influenced upon social recognition, salary, and relationship of superiors. Also, facet job satisfaction is affected by job itself and relationship of clients, but turnover intention is affected by working condition and propulsion. This article concluded with a discussion of implications of job satisfaction on quality of welfare service along with current research imitations and future research themes and tasks.

• Journal of Industrial Convergence
• /
• v.20 no.4
• /
• pp.79-84
• /
• 2022

This study analyzed the relationship between supervision and job commitment of the elderly leisure welfare center employees and the mediating effect of professionalism perception. The survey was conducted of 267 employees in 15 facilities located in Daejeon and Chungnam. The main methods were confirmatory factor analysis and structural equation modeling analysis using SPSS and AMOS. The analysis results showed that the relationship between supervision and job commitment and the mediating effect of professionalism perception were verified. For activating the supervision, it is necessary to strengthen the educational supervision, systematize the supervision, and strengthen the supervisor education. To raise the professionalism perception, programs such as awards for outstanding manpower, social support, and employee education considering clients are needed. It is expected that studies on various variables for human resource management including job commitment for elderly leisure facility employees will be continued.

• Korean Journal of Social Welfare Studies
• /
• v.43 no.1
• /
• pp.89-115
• /
• 2012

The purpose of this study is to examine the effects of organizational justice and job stress on social worker's job satisfaction between social welfare using facilities and community(living) facilities. The results of this study were as follow. First, social worker's organizational justice's 3 sub-dimensions; distributive justice, procedural justice, interactional justice and job satisfaction are same result through the latent average analysis between social welfare using facilities and community(living) facilities. however, social worker who works in living facilities job stress is higher level than using facilities worker. Second, distributive justice, interactional justice has a positive effect to job stress but procedural justice has not statistical effect. In addition, only interactional justice have a negative effect to job stress, job stress have negative effect to job satisfaction. Third, In this study, established structural model are existed partially difference between group of facility types.

• Journal of Venture Innovation
• /
• v.1 no.1
• /
• pp.129-143
• /
• 2018

When consulting with senior service user or his or her family members, employees of senior welfare facilities face a vertical relationship due to age rather than a horizontal relationship. Despite few cases reported, service users and the families afflict physical and mental pain on the employees through irrational demands, physical abuses, and verbal abuses. In particular, the Korean society has advocated the notion of respecting elders and thus emphasized members of society to provide unconditional support to those of old age. In reality, however, people who work at senior welfare facilities report the difficulty of providing supports to heavy demands in selfish complaints that are often impossible to fulfill. Starting from May 2018, there has been a petition to the Korean Blue House, seeking protective measures for 'Senior welfare facility professions who are exposed to violence'. The study conduct researches on the effect of job stress on the organizational commitment for senior welfare facility employees from suffering emotional labor. Furthermore, it also aims to point the difficulties that the professions face and the solutions that alleviate the conflicts between the rights of services users of senior welfare facilities and its staffs. The study surveyed 178 staffs who work in senior welfare facilities in Seoul and Gyeonggi Province as its research method. The collected data was analyzed by using IBM SPSS Statistics 24.0 to derive the general characteristics of the sample, reliability, feasibility analysis, correlation analysis, and verification of the research hypothesis. The study was able to conclude the following: First, the frequency of emotional expression of senior welfare facility staffs had negative(-) influences on job stress. Second, the incongruity of emotions of senior welfare facility staffs had negative(-) influences on job stress. Third, the incongruity of emotions of senior welfare facility staffs had negative (-) influences on job stress. Fourth, the job stress showed mediating effects between emotional labor factors and organizational commitment

• Journal of Digital Convergence
• /
• v.20 no.4
• /
• pp.661-666
• /
• 2022

This study verified the influence of supervision on job burnout and mediating effect of self-efficacy of workers in leisure welfare centers for the elderly. A survey of 275 employees of 15 facilities of Daejeon and Chungnam area was conducted. Main analysis methods are confirmatory factor analysis and structural equation model analysis. The analysis result is that supervision influences job burnout and mediating effect of self-efficacy is proved. Considering the analysis result, some countermeasures can be proposed to alleviate the job burnout. For improving the supervision of workers, the strengthening of educational and evaluational supervision, the provision of education and training for supervisors and individualized supervision, and the inclusion of supervision in facility evaluation are necessary. To improve employees' self-efficacy, it is necessary to provide capacity-building programs and emotional support services, education and administrative support for improving ethical awareness, and self-leadership.

• Journal of Digital Convergence
• /
• v.19 no.3
• /
• pp.445-452
• /
• 2021

This study analyzed the relationship between the professionalism perception and the job satisfaction of employees in community rehabilitation facilities for the disabled. This also examined the mediating effect of self-efficacy between the two variables. The questionnaire survey was conducted on employees in the facilities in Chungnam and Daejeon areas. And the 376 materials was used for analysis. The results of the analysis are as follows : 1) the professionalism perception and the self-efficacy have positive statistic association with job satisfaction of employees in the facilities. 2) the self-efficacy is found to partially mediate between the professionalism perception and the job satisfaction. Based on the results of this research, several measures can be presented to increase job satisfaction in terms of improving of the professionalism perception and the self-efficacy of employees in the facilities.

• Proceedings of the Korean Society of Computer Information Conference
• /
• 2023.01a
• /
• pp.177-179
• /
• 2023

본 연구에서는 사회복지시설 종사사의 직무만족도 유형을 살펴보고 유형별 예측변인과의 영향관계를 검증하였다. 이러한 연구목적을 검증하기 위해 보건복지부의 '사회복지시설 실태조사'(2014년) 데이터에서 직무만족도 변인에 모두 응답한 11,660명을 최종 분석하였다. 잠재프로파일 분석결과, 사회복지사의 직무만족도 유형은 4집단으로 나타나 '최상 직무만족도집단', '중상 직무만족도집단', '중간 직무만족도집단', '최하 직무만족도집단'으로 명명하였다. 다항로지스틱 분석결과, CLASS4(최상 직무만족도집단)를 준거집단으로 하여 CLASS1(최하 직무만족도집단)과 비교해 노동강도대비 보수수준 평가, 타직종대비 보수수준 평가, 시설안전도, 인권보장도를 높게 인식할수록 CLASS4(최상 직무만족도집단)에 속할 확률이 높아지는 것으로 나타났다. 다만, 이직의사는 낮을수록 CLASS4(최상 직무만족도집단)에 속할 확률이 높아지는 것으로 나타났다. CLASS4를 준거집단으로 하여 CLASS2집단, CLASS3집단도 비교분석 하였다.

• Journal of the Korea Convergence Society
• /
• v.10 no.3
• /
• pp.227-236
• /
• 2019

The purpose of this study is to examine the effect of TSJ-JSM (Job Stress Management) program, which was developed for improving interpersonal relationship and mitigating job stress among social workers through convergence methods with biomedical and social scientific measurements. In order to achieve the purpose, utilizing quasi-experimental design with non-equivalent control group design was applied. Participants were recruited among social welfare residential facility workers with volunteer intention, and 21 participants divided into three groups randomly: experimental, comparison, and control groups consisted of 7 workers respectively. TSL-JSM program consisted of 12 sessions were implemented to experimental group, on the other hands, other employee assistant program with 12 stages was applied to comparison group. Data analysis for verification of TSL-JSM program was conducted with SPSS 25.0. Both social scientific and biomedical scientific measures show that TSL-JSM program has most strong effects on enhancing interpersonal relationship skills and allaying level of job stress by levels of increased HRV SDNN and decreased Corisol.