• 한국HCI학회:학술대회논문집
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• 2006.02b
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• pp.530-535
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• 2006

본 논문에서는 가상현실기반 스토리텔링 시스템을 제작할 때 고려될 일반 사용자를 위한 디자인 방법론을 제안하고자 한다. 최근 가상현실 기술을 이용하여 시각적으로 실감성 높은 콘텐츠를 제작하는 연구에 많은 시도와 진척이 이루어지고 있다. 그러나 시각적 콘텐츠 이상의 의미를 전달하는 방법이나 이를 위한 개인화된 인터페이스에 대한 연구는 아직 미흡한 실정이다. 본 논문에서는 콘텐츠의 개인화된 체험과 그를 위한 인터페이스를 중심으로 스토리를 구성하는 방법을 제안한다. 첫째, 문화재(콘텐츠)에 대한 사용자의 관심도를 고려해 인터랙션(혹은 이벤트) 스토리라인을 구성한다. 둘째, 가상현실기반 프로젝트에 대한 사용자의 경험도를 고려하여 개인화된 인터페이스를 구축한다. 그리하여 사용자가 가상현실기반 스토리텔링을 경험할 때 관심도와 경험도에 맞는 개인별 맞춤 스토리를 경험할 수 있게 하는 것이다. 제안된 스토리텔링 기법은 디지털 에듀테인먼트 시스템에 효과적으로 활용될 것으로 기대된다.

• The Journal of the Korea Contents Association
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• v.17 no.10
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• pp.452-462
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• 2017

This study proposes community based web service for contents providers and web designers to provide user-centered approach on Wordpress theme search and customizstion process. The contents and structure of theme information is analyzed and online communities on programming and Wordpress are studied to development of community based, theme contents service scenario. As a result, I launched 'Themettack' web service, I took beta testing with 20 users for 2 weeks, and found that theme template image and ideal theme contest services are the most satisfactory experiences. Various community contents which tested in this study and user participation data provided proper directions of Wordpress theme service as open source platform.

• Journal of the Korea Convergence Society
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• v.10 no.11
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• pp.289-296
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• 2019

In the era of M-ICT (mobile information communication technology), it is becoming more and more important to establish a city brand image that is "user-centered" and creates a new experience of "interaction between people, people and things, and people and space". The experience of city users on the brand image of a city is the key factor to determine the competitiveness of the city, among which the user's research on the touch point of the city brand is particularly important. The purpose of this study is to enhance the user's brand experience and enhance the city's brand competitiveness. The research methods of this paper are literature review and investigation. Firstly, the background and purpose of the study are expounded, then the characteristics and ways of user experience touch points are defined through the document review, and the multi-latitude composition model of city brand touch points is proposed. By means of user investigation, the structural characteristics of high frequency touch points between digital touch points and physical touch points are obtained. According to the problems found in the investigation, the optimal design strategy of touch point is put forward in combination with the case. The innovation of this study is to study the relationship between the city brand and the touch point of user experience from the perspective of user experience, and propose a multi-latitude model of the touch point of city brand.

• Journal of Digital Convergence
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• v.18 no.2
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• pp.439-445
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• 2020

This is a user experience study of factors that should be considered in designing home appliances experience service. Untact services are emerging, but the development of home appliances sector is in early stage. Based on the six factors of Stephen P. Anderson's Creating Pleasurable Interface Model, this study conducted surveys, 1:1 in-depth interviews, and participation observations to measure and analyze user experience. In this study, I compared 4060s and 2030s's user experience in that the untact services raise the digital alienation among middle-senior-aged. As a result, there were significant differences between the two, including the opposite satisfaction in terms of reliable, usable and pleasurable factors. I hope that this study will be of strategic help in designing future home appliance experience services.

• The Journal of the Korea Contents Association
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• v.7 no.10
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• pp.97-104
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• 2007

This study aims to emphasize the need for the in-depth experience and understanding of desire as to the Web Service and Design Planning through the introduction of the methodology which was developed by mixing quantitative utilization analysis and qualitative utilization analysis and to propose the active use of that. The methodology of this study is significant in that it tries to identify the latent experience and desire of user and reflect them in the Web Service and Design Planning through the repetition of 3 staged circular process and exploratory process related to the investigation category of people, prototype and product.

• The Journal of the Convergence on Culture Technology
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• v.7 no.3
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• pp.497-508
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• 2021

After the spread of COVID-19, the OTT market has grown rapidly. Accordingly, competition of OTT platforms has intensified. Among them, TVing provides users distinct characteristics of service, such as media and commerce, to differentiate it from other platforms. It is important to offer appropriate usability when proving combined service in one mobile application. Otherwise, it can adversely affect the user experience. In this regard, this research conducted usability testing of TVing and found out what user experience should be considered when integrating different characteristics of service in one mobile application. Through the usability testing, we measured and analyzed effectiveness, efficiency, and satisfaction based on the ISO usability testing guidelines. As a result, three important considerations of UX design for mobile application of combined services were found; 1) connectivity between services, 2) easy navigation, 3) consistent UI design, and 4) relations between subjects and provided information. This design consideration is expected to be applicable not only to TVing mobile application, but also to the situation where composed services are provided in one application.

• Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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• 2015.10a
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• pp.356-359
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• 2015

본 연구는 웹사이트의 효율적이고 경험 디자인(User Experience Design : UX 디자인)적 설계가 가능하도록 사용자의 시각궤적을 통해 주시빈도를 확인한다. 사용자 경험치에 따라 웹 포털 사이트를 세 가지로 분류하고 와이어프레임을 제시하여 각 사이트의 화면분할과 정보영역을 분석한다. 시선추적 장치를 통해 세 가지 와이어프레임의 시각궤적 및 주시빈도를 확인하여 시선이 머무는 히트맵을 제시한다. 이를 통해 웹사이트의 디자인 설계시 페이지나 화면에 보이는 요소들의 효율적 배치를 위한 주시영역을 살펴본다.

• Journal of Digital Convergence
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• v.19 no.6
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• pp.343-353
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• 2021

The beauty industry of China POP-UP store service, has entered the peak development period. This paper takes China Estee Lauder POP-UP store as an example, based on the user experience of interactive marketing mode in Beauty POP-UP store under the new retailing model. The paper aims to establish a system interaction design process integrating online and offline to help enterprises complete the sustainable development of marketing services. To achieve this goal, this study uses questionnaires to investigate the key elements of user experience, customer journey map to determine the user pain points, and completes the design of the new system process. This process can provide designers with a new perspective through experimental verification, with high timeliness and practicability. It also promotes the collaborative optimisation and upgrading of physical retail and online retail and provides theoretical support and practical basis for other enterprises.

• Journal of Digital Convergence
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• v.19 no.8
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• pp.285-292
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• 2021

The purpose of this study is to increase the experience of using kiosks for elderly in the non-face-to-face age. Through prior research and literature research, feature of kiosks and characteristic of elderly user were identified, and improvement were suggested through Ethnography and in-depth interviews. The research method was conducted for 13 days from April 4 to 16, 2021 for 11 senior citizens in their 60s or older living in Incheon. A total of 11 people were interviewed by adding 3 people who had experience in using kiosks. As a result of the experiment, interfaces and psychological factors were derived with paint points in the process of use of the elderly, and the five improvement plan was proposed by combining them. This study is expected to serve as a source for research on the experience of elderly kiosk users or kiosk interface design.

• Journal of the Korea Convergence Society
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• v.10 no.11
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• pp.463-470
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• 2019

Currently, the consumption process of Medical Marijuana is complicated, so it is necessary to provide patient-centered services. This study defined the consumption process of Medical Marijuana as three steps and five procedures for the user-centered consumption process direction study, and created a consumption journey map through user interviews with experience of purchasing Medical Marijuana to find the pain point in the consumption process. Then, based on the case studies of the United States and Canada, three scenarios applicable to Korea were presented according to the scope of implementation. It is meaningful that it is a user-centered study based on the experience of Medical Marijuana consumers and it is expected to be used as reference data in improving the consumption process in the future.