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http://dx.doi.org/10.15207/JKCS.2019.10.11.463

A Convergence Study on the Direction of Consumption Process of Medical Marijuana in Korea  

Noh, Soo-Hyang (Dept. of Experience Design, Graduate School of Techno Design, Kookmin University)
Pan, Young-Hwan (Dept. of Experience Design, Graduate School of Techno Design, Kookmin University)
Publication Information
Journal of the Korea Convergence Society / v.10, no.11, 2019 , pp. 463-470 More about this Journal
Abstract
Currently, the consumption process of Medical Marijuana is complicated, so it is necessary to provide patient-centered services. This study defined the consumption process of Medical Marijuana as three steps and five procedures for the user-centered consumption process direction study, and created a consumption journey map through user interviews with experience of purchasing Medical Marijuana to find the pain point in the consumption process. Then, based on the case studies of the United States and Canada, three scenarios applicable to Korea were presented according to the scope of implementation. It is meaningful that it is a user-centered study based on the experience of Medical Marijuana consumers and it is expected to be used as reference data in improving the consumption process in the future.
Keywords
Medical Marijuana; Medical Cannabis; Legalization of Medical Marijuana; Medical Marijuana Consumption Process; Customer Journey Map; Service Design;
Citations & Related Records
Times Cited By KSCI : 1  (Citation Analysis)
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