• Title/Summary/Keyword: 보상서비스

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Case Study Plan for Information Security SLA Performance System in Public Sector (공공부문 정보보안 SLA 성과체계 사례연구)

  • Jeong, Jae Ho;Kim, Huy Kang
    • Journal of the Korea Institute of Information Security & Cryptology
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    • v.31 no.4
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    • pp.763-777
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    • 2021
  • Information security started as an IT operation process and is now recognized as an important issue of information technology, and each international organization is newly defining the concept. Information security itself is a new combination of IT technologies, a set of technologies and a technology area. As IT outsourcing becomes common in many public sectors, SLAs are introduced to evaluate the level of IT services. In the area of information security, many studies have been conducted on the derivation and selection of SLA performance indicators, but it is difficult to find a way to apply the performance indicators to service level evaluation and performance systems. This thesis conducted a study on the application of a service evaluation system for information security performance indicators based on the public sector and a performance system including compensation regulations. It presents standards and rewards(incentive and penalty) that define expectation and targets of performance indicators that take into account the environment and characteristics of a specific public sector, and defines appropriate SLA costs. It proposes a change plan for the organizational structure for practical SLA application and service level improvement.

A Study on the Effect of Characteristics and Interactions of MSNG on User Satisfaction (MSNG의 특성과 상호작용이 사용자만족에 미치는 영향에 관한 연구)

  • Oh, Eun-Hae
    • The Journal of the Korea Contents Association
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    • v.18 no.4
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    • pp.622-635
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    • 2018
  • On top of presenting the possibility of expanding the game space to social space through mobile communication, MSNG reinforces the strengths of SNS and the fun of games through closer networks between users. This study empirically verified the effects of the characteristics of MSNG on interactions and user satisfaction by dividing the main characteristics of MSNG into graphics, challenge spirit, and reward, and then dividing the main characteristics of mobile social network service into social interaction and technical interaction. In the results of study, the main characteristics of MSNG such as graphics, challenge spirit, and reward all had significant effects on the social interaction and technical interaction while the social interaction and technical interaction of MSNG also had significant effects on the user satisfaction, so that the hypotheses of this study were all selected. The influence of the characteristics of MSNG on interactions might be because of shared feedbacks through graphics, game tasks, and reward in the performance process of MSNG, and such interactions make diverse people have the horizontal or circular communication, which is led to the increase of user satisfaction.

The Influence of Health Outcomes on Work Compensations for Elderly Workers (장년근로자의 건강수준이 근로보상에 미치는 효과분석)

  • Lee, Sunkuk;Jeo, Yongil
    • Journal of Labour Economics
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    • v.40 no.3
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    • pp.29-55
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    • 2017
  • We examine the effects of the self-reported subjective and the objective health indexes on work compensations. The compensations consist of monetary factors, such as wages, and non-monetary factors reflecting job risks such as the workplace accidence. The wages and workplace injuries are clearly affected by gender and age differences as the subjective and objective health factors of elderly workers are combined with physical and systematic work environments. Mental health problems such as work depression are more serious especially for high income elderly groups. The elderly workers experienced with physical problems and chronic illnesses are led to the decrease in wages and the increase in safety accident risks at work sharply. Therefore, we need to provide supporting services, retirement planning designed by companies, supported by the government enhanced risk working conditions and the weakness on protecting jobs.

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The Structural Relationship of Factors Impacting on e-Loyalty to MMORPG (MMORPG 이용자 충성도에 대한 영향요인간 구조적 관계)

  • Kim, Jung-Ho;Kim, Yoo-Jung;Kang, So-Ra
    • The Journal of the Korea Contents Association
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    • v.10 no.12
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    • pp.274-289
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    • 2010
  • MMORPG makes up 25.9% of domestic market share in game industry, and it has become increasingly fierce in competition. Game developer and publisher make every effort to build customer e-loyalty to sustain their competitiveness. Thus, this paper examines the determinants of e-loyalty that reflect the features of MMORPG such as intensive and real-time interactivity. For this purpose, we selected interactivity, sense of community, reward and fun as the key antecedents of e-loyalty based on the extensive review of previous researches related to online game and Internet service usage. A total of 202 responses were used for analysis and the research results are as follow. The findings show that interactivity, sense of community and reward influence significantly on fun, then fun is positively related to e-loyalty. Also, interactivity and reward are proven to have a positive influence on sense of community, and sense of community mediates the effect of interactivity and reward on fun.

A Collision Compensation Method for CSMA/CR Protocol in Wireless LAN (포화상태인 무선랜 네트워크에서 Carrier Sensing Multiple Access with Collision Resolution (CSMA/CR) 프로토콜의 실용화를 위한 충돌 보상 방법)

  • Kim, Ji-in;Park, Byung-hyun;Kwon, YongHo;Rhee, Byung Ho
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2013.10a
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    • pp.1033-1036
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    • 2013
  • A study about collision resolution is needed because huge file, video and multimedia information are transmitted to wireless LAN. CSMA/CR protocol guarantees fairness, but doesn't consider QoS. To practicalize CSMA/CR protocol in saturation fully-connected single hop network environments, this paper proposes method of collision compensation. previous CSMA/CR protocol chooses CR Slot only considering fairness, but this paper chooses front CR Slot for compensation of collision to station experiencing collisions. The station transmits jam signal and has channel priority of transmission. So transmitting efficiency and successful transmission probability rise. This proposed simple method can offer benefit to station experiencing collisions without additional hardware cost.

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Designing Reward Function for Cooperative Traffic Signal Control at Multi-intersection (다중 교차로에서 협동적 신호제어를 위한 보상함수 설계)

  • Bae, Yo-han;Jang, Jin-heon;Song, Moon-hyuk
    • Proceedings of the Korean Institute of Information and Commucation Sciences Conference
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    • 2022.10a
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    • pp.110-113
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    • 2022
  • Nowadays, breaking through the conventional traffic signal control method based on mathematical optimization, artificial intelligence began to be used in the area. In response to this trend, many studies are ongoing to figure out how to utilize AI technology properly for traffic signal optimization. They just simply focus on which method will work well besides lots of machine learning techniques and abandon the reward function engineering. In many cases, the reward function consists of the average delay of the vehicles in the intersection. However, this may lead to AI's misunderstanding about the traffic signal control: what AI regards as a good situation may not be realistic. Even the reward function itself may not meet the service level. Therefore, this study analyzes the problems of previous reward functions and will suggest how to reward function can be enhanced.

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A Study on the User Experience of Gamification Elements in Mobile Commerce in Korea (국내 모바일 커머스 게임화 요소의 사용자 경험 연구)

  • So Young Lee;Seung In Kim
    • Industry Promotion Research
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    • v.9 no.3
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    • pp.155-161
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    • 2024
  • This study investigates user experiences of reward-based mini-games, gamified elements within the domestic mobile commerce sector. Recently, gamification marketing strategies have been actively employed in mobile commerce services to attract customers, increase dwell time, and enhance revisit rates. Conducting research on user experiences of gamified elements, we quantified evaluations of how users perceive these elements within mobile commerce. Using enjoyment, immersion, rewards, value, and utility as criteria, we designed a questionnaire and conducted surveys, followed by 1:1 in-depth interviews with users aged 20 to 40. The experimental results highlight the need for strategies to increase user satisfaction in terms of enjoyment and immersion, as well as the necessity to enhance user experiences related to predictable reward systems and product exploration to facilitate product purchases. It is hoped that this study will provide insights for companies seeking to incorporate gamified elements into their marketing strategies and improve user experiences.

The Effect of Logistics Service Quality by the Role of Carriers on Long Term Orientation In Buyer-Supplier Partnership (공급사슬 파트너십에서 수송이 물류서비스 품질과 장기지향성에 미치는 영향)

  • Shin, Jong-Kuk;Lee, Sang-Shik;Park, Min-Sook
    • Journal of Korea Society of Industrial Information Systems
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    • v.12 no.4
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    • pp.169-181
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    • 2007
  • This paper investigated the role of transportation in increasing logistics service quality and effect of logistics service quality on the long term orientation of the supply chain partnership. Four primary dimensions were identified through a comprehensive literature review. The common dimensions included information sharing, the sharing of risks and rewards, cooperative continuous improvements on cost reductions and increased quality. The results of the data analysis indicated that transportation were perceived to play an important role in logistics service quality that effecting on the long term orientation. This provides useful insight for making further conclusions concerning the actual roles of transportation within partnerships.

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Multi-Access Points Transmit Power Control Algorithm in Consideration of the Channel Estimation Error and the Multi Rate Service (채널추정 에러와 다중 전송률 서비스를 고려한 다수 개의 엑세스포인트 전송전력제어 알고리즘)

  • Oh, Changyoon
    • Journal of Korea Society of Industrial Information Systems
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    • v.25 no.4
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    • pp.39-47
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    • 2020
  • We propose a multi-access points transmit power control algorithm in consideration of the channel estimation error and the multi-rate service. In the real communication systems, the channel estimation at the receiver side is imperfect due to limited number of pilot symbol usage. Furthermore, the multi-rate service is supported. We theoretically prove the uniqueness and the convergence of the proposed algorithm in multi-rate service environment. The proposed algorithm composes of one inner loop part and one outer loop part. Simulation results show that 1) the inner loop algorithm guarantees convergence of the transmit power level and the multi-rate service, 2) the outer loop algorithm compensates for the channel estimation error.

An Efficient Error Compensation Method for Thumbnail Extraction in H.264/AVC Bitstreams (H.264/AVC 비트스트림으로부터 썸네일 추출 시 효율적인 오차 보상 방법)

  • Yoon, Myung-Keun;Lee, Yeo-Song;Sohn, Chae-Bong;Park, Ho-Chong;Ahn, Chang-Beom;Oh, Seoung-Jun
    • Journal of Broadcast Engineering
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    • v.13 no.5
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    • pp.622-635
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    • 2008
  • Recently, high definition media services like HDTV and IPTV are growing. A fast reduced-size image extracting method is required to meet what those services require. Conventional DC image extracting methods, however, can't be applied to H.264/AVC streams since a spatial domain prediction scheme is adopted in H.264/AVC intra mode. To solve this problem, a thumbnail extraction method in H.264/AVC was proposed. However, the method has mismatch problem which was caused by round-off operation in intra prediction and mismatch between integer and floating point calculation. In this paper, we propose an error compensation method for extracting thumbnail directly in H.264/AVC bitstreams. The compensation method introduces the mismatch problem in thumbnail extraction and presents compensation values. Through the implementation and performance evaluation, proposed method compensated round-off error efficiently in D1 and HD sequences while the additional extraction time is negligible.