• Title/Summary/Keyword: 동료지원인식

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A Study on Early Childhood Teachers' Perceptions of Early Childhood Evaluation in the 2019 Revised Nuri Curriculum (유아교사의 2019 개정 누리과정에서의 유아평가에 대한 인식)

  • Cho, Yu-Jin;Bae, Jee-Hyun
    • The Journal of the Korea Contents Association
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    • v.21 no.11
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    • pp.806-813
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    • 2021
  • The purpose of this study is to analyze the perceptions and difficulties of early childhood teachers about the revised Nuri Curriculum, and to provide basic data for stable operation. 128 early childhood teachers in Seoul and Gyeonggi Province were surveyed, and frequency analysis and chi-square test were performed using the SPSS 27.0 program. As a result of the study, teachers recognized the difference in child evaluation in the Nuri Curriculum and the revised Nuri Curriculum, and recognized the difference in the evaluation method the most. Some of the items on perception showed a significant difference according to the educational experience of teachers. Teachers recognized 'autonomy' as the focus of early childhood evaluation, and at the same time recognized that it was the biggest factor that made child evaluation difficult. The interactive peer-to-peer workshop showed the highest demand for early childhood evaluation. The results of this study will be the basis for finding ways to support teachers in charge of early childhood evaluation in the revised Nuri Curriculum.

The effect of customer incivility on emotional exhaustion through negative affectivity (고객 무례행동의 부정적 정서를 통한 감정소지에 미치는 영향)

  • Han, Su Jin;Choe, Min Seok
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.19 no.1
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    • pp.486-496
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    • 2018
  • Customer incivility is an important stress factor employees performing service tasks, and this is equally true for employees who perform civil affairs services. The purpose of this study is to investigate the negative effects of adverse customer behavior and ways to reduce it. This study adopts the Conservation of Resource (COR) theory in order to examine customer incivility. This study predicts that customer incivility will negative emotions and eventually lead to emotional exhaustion in employees. We also predict that social support (organizational support, supervisor support, coworker support) perceived by employees would moderate the relationship between customer incivility and negative emotions. This study is based on 481 questionnaires collected from public officials. The results are as follows: First, customer incivility causes negative emotions. Second, negative emotions mediate the relationship between customer incivility and emotional exhaustion. Third, the relationship between customer incivility and negative emotions showed moderating effects on the perception of organizational support which is one of three types of social support. Based on the results of this study, implications, limitations, and future direction of research are suggested.

Analysis of Factors Affecting Transfer Effect of Education and Training of Disaster Management - Focused on the Perceptions of Fire Officials - (재난관리 교육훈련의 전이효과에 영향을 미치는 요인분석 - 경기도 소방공무원 인식을 중심으로 -)

  • Chae, Jin
    • Fire Science and Engineering
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    • v.30 no.3
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    • pp.117-123
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    • 2016
  • To accomplish the purpose, the current study drew factors affecting the transfer of education and training through a review of domestic and overseas literature, and aimed to empirically investigate whether these factors actually affect the transfer of education and training of fire officers. The results showed that significant variables affecting the degree of perception on the transfer of education and training were in the order of work relationship, learning culture, peer support, self-efficacy, learning motivation, learning ability, and teaching method.

Impact of Education and Training of Travel Industry's Employees upon Internal Environmental Factor and Job Satisfaction (여행업 종업원 교육훈련이 내부환경요인과 직무만족에 미치는 영향)

  • Kwon, Myoung-Ran;Lee, Jae-Man
    • The Journal of the Korea Contents Association
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    • v.8 no.4
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    • pp.255-263
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    • 2008
  • The purpose of this treatise is to evaluate impact of education and training of travel industry's employees upon their job satisfaction and to seek for improving efficiency of such education and training and measures for personnel management. It is also to evaluate impact of education and training of travel industry's employees upon their job performance. Moreover it is attempted to make suggestions for emphasizing importance of developing potentiality of travel industry's employees and suggestions for enhancing job satisfaction of employees. Review on outcome of education and training of travel industry's employees revealed that improvement of their job satisfaction depends on contents of education and training and motivation for it, desire and ability for achievement. Also it depends on support from their superiors or colleagues and existence of environmental atmosphere. In future it is necessary to develop diverse education and training programs for the employees and not only travel industry but also competent government agencies should make long-term investment and support for fostering excellent employees in future.

The Change of the Relationship between Korean 4th Graders' Career Aspirations in Science and Science Identities (초등 4학년 학생들의 과학 관련 진로 포부와 과학 정체성 관계의 변화)

  • Kang, Eunhee;Kim, Chan-Jong;Choe, Seung-Urn;Noh, Taehee;Yoo, Junehee;Kim, Heui-Baik
    • Journal of The Korean Association For Science Education
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    • v.35 no.5
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    • pp.841-856
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    • 2015
  • This study sought to explore longitudinal changes in Korean fourth graders' career aspirations in science. The sample included those who had high interest, but low career aspirations in science, and the analysis focused on the concept of science identity. To achieve this study's objectives, we selected 14 participants and then conducted two in-depth interviews with them. Compared with the first interviews (4th grade), changes were observed in eight students' career aspirations in science in the second round (5th grade). While six students maintained "negative" career aspiration, six revealed "medium" and two revealed "positive" career aspiration in science. To explore the relationship between science identities and career aspirations in science, three students were selected from the sample for further study. According to the results, the aspects of science identity that students valued regarding potential careers varied individually. Depending on these aspects, each student showed different patterns in the interactions between different aspects of science identity, and between aspects of science identity and science-related career aspirations. Over time, participants' experiences and interactions with people around them produced changes in their science identity, which led to changes in their career aspirations resulting from the interactions between aspects of their science identity. Their career aspirations in science were also significantly influenced by each participant's perceptions of relationships with peers (i.e., recognition by peers and of peers) and of science-related careers. Therefore, the results suggest that students need to be provided with appropriate learning environments and guidance relating to science careers.

A Study of Differences in Mindfulness and Psychological Well-being of Art Psychotherapists according to their Demographic Characteristics (예술심리치료사의 인구사회학적 특성에 따른 마음챙김과 심리적 웰빙의 차이검증)

  • Song, Kyeng-my;Cho, Sung-je
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.22 no.6
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    • pp.405-412
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    • 2021
  • This study examined the difference between mindfulness and psychological well-being of art psychotherapists according to their demographic characteristics. The subjects were 127 art psychotherapists working at counseling centers in Ulsan metropolitan city. Statistical software R was used for frequency analysis, factor analysis, reliability analysis, independent-sample T-test, and one-way ANOVA. A Scheffe test was used for post hoc analysis. The results showed that the difference in mindfulness of art psychotherapists was significant in age and at peer supervision and case study meanings in supervision type only. Second, the difference in the psychological well-being of art psychotherapists was significant at peer supervision and case study meetings in supervision type only. This means that the more art psychotherapists experience peer supervision and case conferences, the more they perceive mindfulness and psychological well-being. These results suggest that age and supervision type are important for the art psychotherapists' mindfulness and psychological well-being. Therefore, to improve artistic psychotherapists' mindfulness and psychological well-being, it is necessary to systematically develop and operate support programs for each developmental stage to improve artistic psychotherapists' demographic characteristics and professional development.

Middle School Home Economics Teachers' Perception and Needs of Self Supervision Related to Home Economics Subject Matter (중학교 가정과교사의 가정교과관련 자기장학에 대한 인식과 자기장학 활성화를 위한 요구)

  • Nam, Yun-Jin;Chae, Jung-Hyun
    • Journal of Korean Home Economics Education Association
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    • v.20 no.1
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    • pp.45-62
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    • 2008
  • The purpose of this study was to investigate middle school home economics(HE) teachers' perception and needs on self supervision related to HE subject matter, Using the methods of survey and interview, 177 samples were collected. For collected surveys, mean value, standard deviation, frequency, percentage analysis were performed by using an SPSS/Win (ver10.1) program. The results of this study were as follows. First, the middle school HE teachers recognized that self supervision related to HE subject matter was absolutely needed to expand the improvement of techniques for teaching instructions and the width of knowledge on the studies on textbook. Second, the middle school HE teachers recognized the necessary parts of self supervision related to HE subject matter as HE teaching-learning methods, the studies on textbook contents, and HE education philosophy in order. Third, the middle school HE teachers recognized that it would be helpful in improving their HE class and expertise in order of field survey, participation in various training programs, utilization of mass media, participation in societies for researches and meetings and information sharing with co-teachers among the types of self supervision. Fourth, the middle school HE teachers needed the reduction in miscellaneous duties, less pressure for time, restoration of teachers' desire, support of physical resources (improvement of various environments such as classrooms and special rooms), economic support and various support programs (expanding the opportunities to participate in training and society and establishment of a database for relevant materials, etc.) to facilitate self supervision. As such, the middle school HE teachers' overall recognition on HE-related self supervision became significantly higher. To enhance the HE-related expertise, however, it would be necessary to conduct concrete and active support for HE education, philosophical area and the studies on textbook contents as well as the teaching-learning methods for HE in which teachers' demand was high. In addition, the HE teachers wanted to have an easy and quick access to various HE-related data; therefore, it would be urgent to summarize scattered relevant data and support the HE teachers more systematically.

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The Effect of Emotional Labor on Job Stress in Customer Counselors: The Moderating Effect of Grit and Social Support (고객상담사의 감정노동이 직무스트레스에 미치는 영향: 그릿과 사회적 지원의 조절효과를 중심으로)

  • Lee, Soo-jin;Han, Cheon-woo
    • Journal of the Korea Convergence Society
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    • v.13 no.1
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    • pp.269-282
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    • 2022
  • The purpose of this study is not only to explore the effects of emotional labor on job stress but also to investigate the moderating effects of grit and social support between emotional labor and job stress. A survey was conducted for 804 call center counselors in Daegu, Daejeon and Suwon to figure out research questions, and the collected data were analyzed with SPSS 25.0. The results of the data analysis are as follows. First, emotional labor of customer counselors was found to have a positive effect on job stress. Second, in the relationship between emotional labor and job stress of customer counselors, grit showed different results according to sub-factors. The higher the Perseverance of Effort, the higher the job stress, and the higher the Consistency of Interest, the lower the job stress. Third, in the relationship between emotional labor and job stress of customer counselors, supervisor support of social support had a moderating effect, while peer support had no moderating effect. It shows that in order to prevent job stress of customer counselors, who have a high intensity of emotional labor, it is necessary to intervene to help them develop a positive perception of themselves through non-cognitive factors such as grit and the support provided by a trusted target. In addition, appropriate intervention methods and educational environment should be supported.

Effect of Service Education and Training for Tour Conductors upon Customer Orientation and Customer Satisfaction (Tour Conductor의 서비스교육훈련이 고객지향성과 고객만족에 관한 연구)

  • Lee, Jae-Man
    • The Journal of the Korea Contents Association
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    • v.8 no.10
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    • pp.309-316
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    • 2008
  • In a study on effect of service education and training for tour conductors upon customer orientation and satisfaction it was shown that in view of insufficient service of education and training for tour conductors and increased number of population travelling by utilizing travel firms and their call for satisfying diverse demand there is need for customer oriented tour conductors to induce customer satisfaction through diverse role playing by tour conductors. It was indicated that such efforts lead to customer satisfaction and also has impact on improving image of company and on creating new customer. In view of such factors there is need for well planned, persistent education and training for service to heighten satisfaction of customer through well organized operation of service education and training program for tour conductors and through its continuous practice and experience.

A Study on Job Characteristics and Job Environment of Records Manager Affiliated Autonomous District in Seoul (서울특별시 자치구청 소속 기록연구사의 직무특성 및 직무환경에 관한 연구)

  • Jung, Ha-Young;Kang, Soon-Ae
    • Journal of Korean Society of Archives and Records Management
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    • v.13 no.2
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    • pp.57-85
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    • 2013
  • This study was aimed at investigating the job characteristics and job environment of records managers who are in archives of autonomous districts, find out the problems with the management of duties for local records managers, and deduce the improvement methods that could help records managers more efficiently perform their duties. Through literature review, the study investigated the concept of basic autonomous districts, the allocated summary and duties of records managers through with basic autonomous districts, and the present conditions and duties of the archives through autonomous Gu offices that were in study. Based on the theories of job characteristics and job environment factors, the study drew up a survey that encompasses the present demographic summary, job characteristics, job environment, and working conditions.