• Journal of Information Management
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• v.43 no.4
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• pp.49-68
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• 2012

This study analyzes the general operations of the current services and usages, and the perceptions on the service quality and satisfaction of the 480 users of the electronic information centers (EIC) in the 5 selected university libraries in Daegu and Kyoungpook area. Each libraries provide various levels of their services. Service quality is supposed to be comprised of 3 dimensions of facilities and equipments, contents, and staff. Each of three dimensions influences statistically significantly the user satisfaction of the EIC. Users are satisfied with the facilities and equipments highly. Users in each libraries show statistically different satisfactions in the dimensions of facilities and equipments, and contents, except staff dimensions. Users of each universities show different overall satisfactions on the EICs also.

• Journal of the Korean Society for information Management
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• v.35 no.3
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• pp.189-214
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• 2018

The purpose of this study is to identify the status and also to develop improvement plans for the children and youth services of the public libraries. To determine the information service status and the librarians' perceptions on the levels of services they provided, the 2016 Korean National Library Statistics System data and the survey results from the children and youth program librarians in the 108 public libraries were analyzed. The analysis revealed the problems such as lack of human resources and budget, shortage of space, and an inflexible program curriculum, which affect the program as a whole negatively. Five suggestions were made to remedy the problems. They are: 1) development of the new programs, which can interest the children and youth and motivate the sense of association among the program participants; 2) increase the number of the programs including the schools and other related organizations nearby region; 3) incorporating the new program formats to enhance the participation; 4) starting the new services explicitly targeted for the information-poor group of people; and 5) soliciting policy-level support for the libraries. In summary, this study made a few suggestions for the libraries ranging from planning the programs to requesting assistance from the national as well as the regional governments.

• Journal of the Korean Society for Library and Information Science
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• v.49 no.2
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• pp.275-290
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• 2015

Cooperation between school libraries and public libraries is one of strategies to use the libraries'resources effectively and foster an educational role of librarians by providing good services to children and young adults. According to analysis results of the questionnaire on their cooperation, they sympathize necessary of cooperation between school libraries and public libraries and consider programs and materials as the most necessary part of mutual cooperation. They recognize that lack of awareness and attention obstructs their coordination in common. The teacher librarians promote the programs and services for children and young people of the public libraries, the public librarians also introduce their programs to the school libraries and discuss purchasing and providing educational materials with the teacher librarians. Finally, they assist that assignment of professional workforce and network operation are necessary to improve inter library collaboration.

• 한국HCI학회:학술대회논문집
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• 2009.02a
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• pp.901-906
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• 2009

어린이 도서관은 일상생활 가까이에서 지역주민에게 지식정보 서비스를 제공할 뿐 아니라 공공도서관과의 연계를 통해 우리나라 전체 도서관 서비스의 수준을 발전시키고자 하는 생활 친화적 문화기반 시설인 소규모 도서관(혹은 문고)시설이다. 즉 어린이 도서관은 접근성을 가장 큰 장점으로 하여 누구나 쉽고 편리하게 이용할 수 있는 고객중심의 공공도서관 서비스라고 할 수 있다. 어린이 도서관의 주 이용고객은 어린이와 주부로서 최근 이들이 함께 도서관을 이용하는 빈도가 증가하면서 어린이 도서관은 단순히 책을 빌리고 공부를 하는 장소에서 나아가 가족단위의 여가활동이 가능한 문화적 공간으로 변모하여가고 있다. 어린이 도서관은 기본적으로 책을 읽는 조용한 공간이지만 주 이용자가 6세 미만의 유아와 초등학교 저학년 어린이이기에 독서행위와 더불어 또래 친구들과의 친교행위. 부모님과의 정서적 유대감 형성행위, 소규모 근육활동과 같은 놀이행위가 병행된다. 또 어린이 도서관에서 사용되어지는 정형적인 모듈의 서가를 비롯한 입식. 좌식 테이블과 의자들은 소수의 디자이너에 의해 만들어진 것이지만 그것을 이용하는 다수의 어린이들은 디자이너의 의도와 방법에 따라 가구를 사용하는 것 외에도 환경적 컨텍스트에 맞추어 가구의 새로운 쓰임을 발견하며 훨씬 더 다채로운 방법으로 가구를 사용하고 있다. 따라서 본 연구의 목적은 독서 및 놀이 행위 시 아동-부모의 상호작용 방법에 기반하여 아동의 가구사용방법(Way of Seat)을 알아보고 이를 바탕으로 어린이의 행태정보를 모델링하여 가구를 사용하는 어린이의 다양한 행위 이면에 내재된 요구를 파악하는데 있다. 가구를 사용하는 어린이의 다양한 행태 이면에 내재한 어린이만의 특성과 요구를 알아보기 위해서는 먼저 어린이 도서관이라는 특수한 물리적 환경요인 및 사용자 컨텍스트(Context)에 대한 이해가 선행되어야 한다. 이를 위해 기반조사 및 어린이 도서관 방문을 통한 정황조사(Contextual Inquiry)를 실시하였다. 이를 통해 6세 미만의 유아와 초등학생의 가구사용방법(Way of Seat)과 독서 및 놀이 행위 시 행태를 관찰하여 Photo Based Research를 바탕으로 어린이의 행태정보를 모델링 하였다.

• Journal of the Korean Society for information Management
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• v.29 no.4
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• pp.165-189
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• 2012

This study investigated the current state of online subject guides in Korean academic libraries and suggests improvement. Through the examination of 100 academic libraries' Web sites, only 14 online subject guides were identified, showing that the development of online subjects guides in Korea is still in infancy. The examined online subject guides were evaluated as high quality in terms of accessibility, integration of information resources, and format consistency, but low quality in the provision of specialized subjects, user instruction, and information retrieval systems. An online subject guide should be a one-stop service that provides fast access to information resources along with subject-specialized user instruction and effective communication with librarians.

• Journal of the Korean BIBLIA Society for library and Information Science
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• v.24 no.2
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• pp.231-246
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• 2013

This paper attempts to explore the use of social metadata in academic libraries. A total of 173 academic libraries were examined and analyzed. Various social metadata were reviewed, involved with users' participation and contribution. Error-reports, tagging, recommendations, ratings, reviews, comments, sharing, and community were identified that support selection, sharing and collaboration through social engagement. Suggestions drawn from the findings are offered to utilize social metadata in order to enhance users' contribution and interaction. It is hoped that this exploratory study will provide insight into the use of social metadata in academic libraries.

• Journal of the Korean Society for Library and Information Science
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• v.46 no.1
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• pp.55-76
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• 2012

Regardless of which country, all public libraries need facilities, collections, and funds. But how well the library system succeeds depends on the staff committed to providing the highest possible level of service to the community. The public library, therefore, should employ the appropriate number of full-time staff. In order to warrant such a work force, this study analyzed the juridical justification, logical validity, realistic fitness, and usefulness of current legal and recommended staffing standards. This study also suggested the revisions of total space of buildings and collection size as crucial variables for library staffing, division of legal service populations, basic staffing level, and additional staff in proportion to service populations for public libraries in Korea.

• Journal of the Korean Society for information Management
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• v.18 no.2
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• pp.125-142
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• 2001

This study attempts to identify users' potential information needs in a medium-sized academic library by analyzing reference questions raised by library users for 64 days from October 10th to December 13th, 2000. A total of 474 reference questions were analysed of which only 10.1% were pure reference questions that dealt with the professional knowledge of reference librarians. 71.0% had nothing to do with professional knowledge, being directional(29.3%), mechanic(23.8%), and library policy related(l7.9%). Improvements in sign system and guiding materials in the library should be made to deliver reference services of good quality to academic library users.

• Journal of the Korean Society for Library and Information Science
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• v.45 no.3
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• pp.163-186
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• 2011

University library evaluations have previously put emphasis on how many collections a library has, what kinds of services it offers, and how satisfied its users are with the services. But these evaluations are not enough to show how much impact university libraries have on their stakeholders and how they can contribute to the mission and purpose of the parent organization. This study is a starting point of discussion for the impact and value measurement of university libraries. The aim is to identify a university library's impact in terms of various stakeholders and accordingly determine its measuring element. The impact of a university library on students can be measured by the students' study, success and accomplishments. The impact on professors can be measured through the success of their teaching and research productivity. Finally, the impact on a university can be realized by understanding how a library affects university's reputation and success.

• Journal of Information Management
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• v.40 no.4
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• pp.73-92
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• 2009

Generally, we used to provide ILL to users for overcoming the limited resource and satisfying user's desires for information. ILL makes library service's paradigm change from ownership to sharing. K-university Library has been providing Campus inter-library loan as ILL to users for long time and continually trying to improve the service's quality. This case study is to analysis the performance of campus inter-library loan in the past 9 years. As the related automation system was developed and upgraded, the service requests have been increasing annually. Campus inter-library loan requests were 12% of total book requests in 2001, and then were 75% of total book requests in 2008. The transaction time was reduced until 17% of 2004.