• Title/Summary/Keyword: 대학 도서관 만족도

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A Study on Improving the Organizational Structure for University Libraries with Service Paradigm Shifts (서비스 패러다임의 변화에 따른 대학도서관의 조직개편에 관한 연구)

  • 신은자;이해영
    • Journal of the Korean Society for information Management
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    • v.18 no.2
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    • pp.273-294
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    • 2001
  • In recent years, changes in the university libraries environment have led to increased emphases on improving or restructuring the organizational structures of university libraries. Technology, trends toward access over ownership, user focus, and restructuring in higher education are some of the major factors contributing to these changes. The users' new information retrieving behavior are emerged from the developments in information technology with new media and from the competitive research environments, and thus this trend has led to the gradual increase of collection arrangement by subjects rather than by forms, particularly from 1995 in Korean universities' libraries. Users especially in university libraries who are frequently seeking information on the specific subject, are going to find a room accoinmodating all forms of information on the subject, that is, one-stop information service. As a result, subject division structure have adopted as a new organizational structure in Korea. Our survey shows 34 out of 73 university libraries in Korea is taking this structure of which collections are arranged by subjects, while the rest of them are operating with a traditional organizational structure by forms focusing on keeping of collection management. In the future, university libraries with traditional organizational structure will be moving towards the subject division structure which is a recommended one by this study.

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A Study on the Area Planning of Data Area and Reading Area and User Satisfaction in Subject Specialization of University Libraries (대학도서관 자료실의 자료영역 및 열람영역 면적계획과 이용자 만족도 연구)

  • Chang, Ari;Hwang, Yeon-Sook
    • Korean Institute of Interior Design Journal
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    • v.23 no.5
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    • pp.157-164
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    • 2014
  • The subject specialization room will be able to support university library users who are inclined to use the general reading room. This study is the research of the area planning for university library's subject specialization room. For the evaluation, 431 users from 15 university libraries in 14 universities located across Seoul were surveyed. Statistical analysis was performed using SPSS. Frequency, percentage, mean, t-test, f-test were used. Results of the study are as follow. Subject specialization rooms in university libraries can be classified via the analysis of spatial characteristics. According to the area ratio of data space and reading space in a subject specialization room, the subject room can be separated into data-loaning and data-reading types. Old libraries are more likely to be data-loaning types, where reading room is small and there are a lot of bookshelves. The annual increase in library collections causes space for bookshelves to decrease. As a result, space for reading has been gradually transformed into space for stacking data. It is necessary to introduce ways to maintain enough space for both reading and stacking data. One way includes movable compact shelving, which can partially replace existing fixed shelves.

Computerize Operating Situation and Development Planning of University Libraries (도서관 자동화 시스템 운영현황 및 발전계획 - AIMS user′s Group의 사례를 중심으로 -)

  • 정동진;권기원
    • Proceedings of the Korean Society for Information Management Conference
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    • 1995.08a
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    • pp.63-66
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    • 1995
  • 최근 전산화의 세계적인 추세는 정보의 공유와 공동활용에 있다. 그러나 국내의 사정은 모든 도서관이 이런 필요성을 인정하면서도 자관의 이해득실 때문에 어려운 현실이다. 코넷협의회는 이러한 필요성을 바탕으로 1994년 국내 대학도서관끼리 최초로 발족되어 상호신뢰와 호양의 정신으로 운영되고 있다. 물론 현재 만족스러운 상황은 아니지만 국내의 선례가 없기에 나름대로 현장에서 최선을 다하고 있다. 따라서 본 연구는 코넷협의회 발족 및 운영 현황과 시스템 관리자가 유의해야 될 사항 등을 사례별로 논하고자 한다.

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Analysis of User Demand for University Library Services in Korea (국내 대학도서관 이용자 수요 분석)

  • YouRa Youn;Youngmi Jung
    • Journal of Korean Library and Information Science Society
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    • v.54 no.4
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    • pp.229-254
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    • 2023
  • The university library's service strategy needs to be established based on users, who are actual service consumers, including an outlook on changes in the social environment. Accordingly, in this study, college and graduate students, instructors, and researchers who are university library users were identified to understand users' perceptions of the university library functions and services currently provided, and the demand for services that need to be improved or developed. Data was collected through an online survey, with 1,216 responses from the student group and 433 responses from the researcher group. The survey results were organized by each group, and implications were drawn from common results. First, it was found that both groups had a continuous demand for strengthening the collection and access to information resources. Second, there was a need to expand information provision services, such as strengthening the sharing of information resources through cooperation with other organizations and wishing to use overseas academic materials in various ways. Third, although the library was recognized as an important institution, it was found that satisfactory use was not achieved due to lack of publicity. Fourth, it was found that university libraries recognize that they must provide open services to everyone without discrimination. The results of this study can be used as basic data when establishing strategies to develop and improve university library services optimized for users.

Towards Service Quality Improvement for University Library by LibQUAL+ Analysis for Multiple Years (LibQUAL+의 통시적 분석을 통한 대학도서관의 서비스 개선 방안에 관한 연구)

  • Choi, Bo-Yoon;Chung, EunKyung
    • Journal of the Korean Society for information Management
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    • v.32 no.3
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    • pp.131-154
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    • 2015
  • Users tend to perceive differently the service quality of library depending on the advance of digital information technologies. It is necessary to analyze the cumulative results of LibQUAL+ in order to identify the suggestions for improvement of library services. This study aims to comparatively analyze the results of LibQUAL+ and demonstrate the trends and changes for the services of university library. To achieve the purpose of this study, two university libraries were selected for analysis. The library of McGill University in Canada was selected with the six years' results of LibQUAL+. Another library located in Seoul was selected with the 2012 result of LibQUAL+ and a new LibQUAL+ in 20015 was conducted for this study. The results were analyzed with three dimensions and 22 items in terms of circular chart, bar chart, and graph. Findings of this study indicated that there were substantial differences in terms of years of LibQUAL+ survey and user groups with undergraduate/graduate students in three dimensions. In particular, the results of A library showed that users were likely to expect more from the university library, but they perceived low service quality. In addition, there was found considerable differences among users groups in terms of undergraduate and graduate students. The improvements for library services need to focus on three dimensions such as staff, resources, and facilities as well as customized services for individual user groups.

A Survey of User Perceptions of OPAC 2.0 Service in Academic Library (대학도서관의 OPAC 2.0 서비스에 대한 이용자 인식 조사)

  • Rhee, Hey-Young
    • Journal of Korean Library and Information Science Society
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    • v.43 no.2
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    • pp.179-201
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    • 2012
  • Currently, most academic libraries provide OPAC 2.0 service which applies Web 2.0 based-internet search engine to OPAC. The new service is for the users' convenience and so the considerations for the users' opinions are of great importance for each of services. The objectives of the study were to investigate perceptions of the students as the main user for academic library on the importance for the main services of OPAC 2.0 and analyzed information sources and the reasons for book search by the virtue of this service. The study showed that there were the users' high expectations on accuracy and satisfaction for OPAC 2.0, and the main searching information source was the OPAC of the universities to which the users belong due to familiar screen as well as convenient reading and book loan through it. The OPAC 2.0 service needs to be improved with the consideration of the users' opinions.

Developing a 'Pre-Training Program' to Support Pre-Librarians' Library Practicum: Pre-Librarians' Needs and Satisfaction Assessment Before and After Running a Mock Pre-Training Program (예비사서들의 도서관실습 지원을 위한 '사전교육 프로그램' 개발을 위한 기초연구 - 프로그램 모의실행에 대한 요구조사 및 만족도 분석을 중심으로 -)

  • Kwon, Sun Young;Koo, Joung Hwa
    • Journal of the Korean BIBLIA Society for library and Information Science
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    • v.29 no.1
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    • pp.253-275
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    • 2018
  • The research aims to develop a training program for prospective librarians in order to help them better prepared for library practicum. To achieve the purpose of the research, the research analyzes pre-librarians' expectation and needs of the pre-training program and designs a mock pre-training program for practicing library practicum effectively and efficiently. After running the mock pre-training program to library practicum participants in the department of Library and Information Science at H University, their satisfaction and feedback of the mock program are also assessed. On the basis of the findings from implementing the mock pre-training program, the research proposes the final contents of a pre-training program for preparing library practicum and the detailed methods for implementing the proposed pre-training program.

A Study on Establishment of Mid- to Long-Term Comprehensive Development Plan for the Bank of Korea Library (시대적 변화에 따른 경제·금융전문도서관 발전 방향 모색에 관한 연구 - 한국은행 도서관을 중심으로 -)

  • Noh, Younghee;Ko, Jae-Min;Chang, Inho;Ro, Ji-Yoon
    • Journal of Korean Library and Information Science Society
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    • v.52 no.2
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    • pp.65-84
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    • 2021
  • This study aimed to analyze the overall operation status of the Bank of Korea library representing the economic library in Korea, investigate user satisfaction and demand, and to propose a direction for the development of the economic library in the future. To this end, a case study was conducted on changes in the external environment of major libraries at home and abroad, and a user survey was conducted. As a result, the future tasks include introducing smart systems, robotics some library services, non-face-to-face service response spaces that reflect the times, introducing big data analysis services, strengthening user-tailored systems, and activating SNS communication. It proposed developing specialized libraries, online reference and research support services, and providing original DBs for publications to strengthen expertise, maintaining and expanding cloud services, maintaining and expanding cooperative projects, and collecting national knowledge and information.

A Case Study on the Development of System for Electronic Aacademic Information Promoting and Utilizing co-Purchase (전자 학술정보의 공동 구매 촉진 및 활용을 위한 시스템 구축 사례 연구)

  • Cho, Sung-Nam;Kim, Hwan-Min;Kim, Wan-Jong
    • Proceedings of the Korea Information Processing Society Conference
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    • 2017.11a
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    • pp.458-460
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    • 2017
  • 연구자들이 연구 및 학술활동을 위해서 필연적으로 기존 연구를 검토하고 참조하고 인용하고 있으며, 특히 학술연구물의 하나인 해외 학술저널 및 논문의 활용도가 매우 높은 편이다. 그러나 해외 학술정보 시장은 대형 출판사의 주도로 시장이 형성되고 독과점 형태로 운영됨에 따라 그 비용이 계속 상승하고 있고 이와 반대로 국내에서의 해외 저널에 대한 예산은 계속해서 줄어들고 있는 실정이다. 이러한 문제점 해결을 위해 국가 차원의 KESLI 컨소시엄(전자정보 공동구매 및 활용 체제)을 구성하여 전자정보 공동구매의 장을 구축하였다. 본 연구에서는 대학교육협의회, 전문도서관 등 컨소시엄 운영주체의 다변화에 대한 대응과 구매의사결정 지원을 강화하고 대체 정보자원의 제공 등 기존의 KESLI 시스템을 개선하여 대학도서관, 전문도서관, 연구소, 기업 그리고 학술정보 출판사 및 공급사의 전자정보 공동구매 활성화 및 이용자 만족도를 제고하였다.

A Study on the Characteristics of Web-based OPAC in the College Library (전문대학 도서관 이용자들의 웹 기반 OPAC 이용실태에 관한 연구)

  • Kim, Tae-Seung;Lee, Dong-Kyu
    • Journal of the Korean Society for information Management
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    • v.22 no.4 s.58
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    • pp.79-95
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    • 2005
  • The alms of this study is to analyse the user's behavior, satisfaction, difficulties and selection of retrieval keywords for the use of Web-based OPAC in the College students. The methods of the questionnaire and the interview was applied to get the data and processed by using SPSSWIN 10.1. Several research results was proved the hypothesis such as differences between major subject of students in their fields. Furthermore, based on the result of this analysis, another purpose is to come up with the Improvements of functions prompting difficulties and answers to problems found in the Web OPAC, helping them to use the Web OPAC efficiently.