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A Survey of User Perceptions of OPAC 2.0 Service in Academic Library  

Rhee, Hey-Young (동덕여자대학교 문헌정보학과)
Publication Information
Journal of Korean Library and Information Science Society / v.43, no.2, 2012 , pp. 179-201 More about this Journal
Abstract
Currently, most academic libraries provide OPAC 2.0 service which applies Web 2.0 based-internet search engine to OPAC. The new service is for the users' convenience and so the considerations for the users' opinions are of great importance for each of services. The objectives of the study were to investigate perceptions of the students as the main user for academic library on the importance for the main services of OPAC 2.0 and analyzed information sources and the reasons for book search by the virtue of this service. The study showed that there were the users' high expectations on accuracy and satisfaction for OPAC 2.0, and the main searching information source was the OPAC of the universities to which the users belong due to familiar screen as well as convenient reading and book loan through it. The OPAC 2.0 service needs to be improved with the consideration of the users' opinions.
Keywords
OPAC 2.0; Web 2.0; Academic library; OPAC; Internet search engine;
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