• Title/Summary/Keyword: 교육서비스

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The Effect of the Educational Services and Environment of Cooking Education Institutes on Behavioral Intention of Educational Consumers - Focused on Busan Area - (조리교육학원의 교육서비스와 환경이 교육소비자의 행동의도에 미치는 영향)

  • Lee, Jeong-Woo;Hwang, Young-Jeong;Cho, Yong-Bum
    • Culinary science and hospitality research
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    • v.20 no.2
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    • pp.165-182
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    • 2014
  • This study has been carried out to provide marketing materials concerning recognition of parents and students for operators of private cooking education institutes and useful information for the parents who are to send their children to such training institutes, by identifying the effects of the quality of educational services and educational environment of cooking education institutes on satisfaction and positive recommendation intention of trainees. Especially, educational services and educational environment of cooking education institutes that provide education to foster skilled workforce in specialized culinary area were analyzed in detail to draw effective data. Firstly, it has been studied if educational services of cooking education institutes such as educational contents, service of instructors and educational service quality had positive effects on the level of satisfaction about the institutes. Secondly, looking into effects of satisfactory environmental service of cooking education institutes, such as educational environment and quality of administration, on behavioral intention, it has been surveyed that all factors affected satisfaction of students. Thirdly, as for the effect of use intention of action of cooking education institute on positive recommendation intention of trainees, it has been shown that satisfaction with educational services and environment had an effect on positive recommendation intention as well as on intention of reregistration. Therefore, it can be suggested that marketing strategies and management strategies need to be established in a way that quality of education services and educational environment provided by cooking education institutes can render positive behavioral intention to customers of cooking education and the education market through differentiated strategy establishment.

A Study on the Effect of Small Business Start-up Education Service Quality on Learner Satisfaction and Entrepreneurial Intention (소상공인 창업교육 서비스 품질이 학습자 만족과 창업의지에 미치는 영향에 관한 연구)

  • Choi, Se-Chul;Kown, Yong-Ju
    • Culinary science and hospitality research
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    • v.20 no.4
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    • pp.86-99
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    • 2014
  • The purpose of this study was to analyze the causative relationship of small business start-up education service quality with 'learner satisfaction' and 'willingness to start a business(start-up intension)'. This study was conducted to provide a basis for satisfying the desire of small business start-up entrepreneurs for high quality startup education service and seek the suggestions in terms of selection and concentration of the business start-up education program. The results of this study based on the outcomes derived from the empirical analysis can be summarized as follows: First, the quality of small business start-up education service was found to have a significant effect on the relationship with learner satisfaction. Next, the quality of small business start-up education service was found to have a significant effect on the relationship with start-up intension. Last, it was found that learner satisfaction had a significant effect on start-up intension.

A Study on the Development of Education Service Models Using Presidential Archives based on Ubiquitous Technology (대통령기록물을 활용한 유비쿼터스 기반의 교육서비스 모형 개발)

  • Shim, Gab-Yong;Lim, Ji-Hoon;Park, Jong-Ok;Song, Na-Ra;Jang, Hyo-Jeong;Kim, Yong
    • Journal of Korean Society of Archives and Records Management
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    • v.15 no.1
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    • pp.127-155
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    • 2015
  • This study proposes the formation of education service models using presidential archives based on ubiquitous technology. To accomplish these, this study analyzed various education programs of presidential archives in Korea and other countries. The reason behind the use of ubiquitous technology is to allow interinstitution cooperation and create synergy effects. With this, this technology is grafted onto the modified BIG6 Model, which is developed for information literacy. This study can be useful and valuable in the aspects of education, contents development, and service development.

Students' information communication skill affecting relationship among technology acceptance, education service quality, relationship quality, and education service satisfaction (학생이 활용하는 정보통신기술의 정도가 기술수용성과 교육서비스품질, 관계품질, 교육서비스만족과의 관계에 미치는 영향)

  • Lee, Young-Hwan;Jeon, Hea-June
    • Journal of Korea Society of Industrial Information Systems
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    • v.16 no.5
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    • pp.73-81
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    • 2011
  • Considering education process in university, We will have consensus about that has not satisfied exactly individual student's needs. Because education in university has the process that one person contract diverse many people in same time. So, we consider about that if students have used more information communication technology, they have more satisfaction in education process and contents. Our research verify these hypotheses that students' high degree of technology acceptance tendency affect degree of relationship quality, education service quality, and education service satisfaction to be high. And these relationship are affected by level of students' using information communication technology. As a results, if students have high degree of technology acceptance then they have high degree of relationship quality, education service quality, and education service satisfaction. Also, enough students to use information and communication technology has moderate effect about these relationship. This study was conducted at university is located in the province's small and medium-sized cities. Therefore, future training will utilize its contents have been more effective.

A Study on the Development of Educational Services to Collaborate between Cultural Heritage Institutions (문화유산기관의 협업을 통한 교육서비스 개발에 관한 연구 - 기록관·도서관·박물관을 중심으로 -)

  • Han, Hee-Jung;Yuk, Hye-In;Oh, Yu-Jin;Kim, Yong
    • Journal of Korean Society of Archives and Records Management
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    • v.14 no.2
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    • pp.31-60
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    • 2014
  • Traditionally, archives, libraries, and museums have been known to have common responsibilities in providing public service, despite of their differences in the nature of holdings. Recently, these institutions, which are keeping archival materials, increasingly collaborate with each other to provide effective integrated user service in educational programs. The study highlights the importance of collaboration among cultural institutions and analyzes the exemplary cases inside and outside Korea. By analyzing the current educational services conducted by the institutions, focusing on weaknesses and strengths, the authors mention that the analysis results can be referred to them when developing a model of educational services. Based on the analysis, this study finally offers a plan to activate the collaboration of cultural heritage institutions in Korea and develop a model for educational services using the ADDIE model.

A Study of General Educational Quality Factors, Satisfaction, and Loyalty - Focused on General Courses related to Dietary Life - (교육서비스 품질, 교육 만족도, 충성도 영향 관계 연구 - 식생활 관련 교양수업을 중심으로 -)

  • Bak, Hoonji;Kim, Hak-Seon
    • Culinary science and hospitality research
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    • v.22 no.3
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    • pp.155-165
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    • 2016
  • This study investigated general educational quality, satisfaction and loyalty related to dietary life among K university students in Busan. SPSS version 20.0 was employed to conduct various analyses, namely frequency, factor, reliability and regression. A number of results were discovered. First, factors of nutrition education quality (knowledge, interest, instructor) had a positive influence on satisfaction. Second, factors of satisfaction with nutrition education quality had a positive influence on loyalty. Third, the three factorsof nutrition education quality had a positive influence on loyalty. Of the the three nutrition education quality factors, the knowledge factor exhibited the strongest effect on satisfaction among, while the Interest factor had the strongest impacton loyalty. As a result, consideration must be given the factors that act on nutrition education quality.

The Effects of Educational Satisfaction on Job Satisfaction and Organizational Commitment of Hair Beauty Service Employees -using leadership of chief managers as a mediator (미용서비스교육이 헤어미용종사자의 고객지향성과 직무성과에 미치는 영향)

  • Seo, Sun-Min;Ko, Kyoung-Sook
    • Journal of Convergence for Information Technology
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    • v.12 no.4
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    • pp.316-327
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    • 2022
  • This study empirically analyzed the effects of beauty service training on customer orientation and job performance of beauty industry workers. First, as a result of the study, there were differences in service training, customer orientation, and job performance according to general characteristics, and service training showed significant differences in age, highest level of education, work experience, and number of employees, job performance in age, work experience, and number of employees, and job performance in age, academic background, work experience, and number of employees. Secondly, it was identified that service training makes a significant effect on customer orientation, the factor that makes the greatest effect on customer orientation among sub-factors of service training is educational content, and it can be seen that customer orientation increases when educational content, educational instructor, and educational environment are higher. Thirdly, it was identified that service training and customer orientation make a significant effect on job performance. hese research results show that the better the educational environment, instructor, and educational content of beauty industry workers, the higher the customer-oriented service, leading to the creation of loyal customers and can improve job performance as well.

The Influence of Dynamic Capabilities on the Structural Relationship between Accelerator Programs and Startup Performance (액셀러레이터 프로그램과 스타트업 성과의 구조적 관계에서 동적역량의 영향 )

  • Choi, Bo-ra;Dong, Hak-rim
    • Journal of Venture Innovation
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    • v.6 no.1
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    • pp.95-114
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    • 2023
  • As the Fourth Industrial Revolution progresses, the importance of startups is becoming more prominent. Additionally, the role of accelerators in ensuring the sustainability of startups is also being emphasized. Therefore, in this study, among the services provided by accelerators to startups, the mentoring service, education service, funding service, and networking service tried to empirically analyze the structural relationship that affects startup performance through the dynamic capabilities of start-ups. To achieve this, we conducted a survey in February 2023 targeting startup CEOs and executives who had experience with accelerator program services. A total of 238 valid responses were analyzed using structural equation modeling with Amos 24. The results of the empirical analysis were as follows. The accelerator program services, including mentoring, education, funding, and networking services, had a significant positive effect on startup dynamic capabilities. Among the accelerator program sub-factors, networking services had the highest impact on startup dynamic capabilities, followed by mentoring, funding, and education services. Furthermore, startup dynamic capabilities were found to have a significant positive effect on startup performance. On the other hand, startup dynamic capabilities were found to mediate the relationship between mentoring, education, funding, networking services, and startup performance. Dynamic capabilities are a critical factor for startups, and the finding that accelerator programs can have a significant impact on startup performance by mediating these dynamic capabilities is significant both academically and practically.

Development of On-demand Multimedia Service System with Dissemination of Information for Distance Education (원격교육용 정보를 배포하는 주문형 멀티미디어 서비스 시스템 개발)

  • Lee, Hye-Jeong;Park, Doo-Soon
    • The Journal of Korean Association of Computer Education
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    • v.5 no.1
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    • pp.57-66
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    • 2002
  • Real time multimedia data services have been made possible by the rapid development of the computer and internet technology. Based on the technology, Many multimedia system developer try to use VOD(Video on Demand) and GVA technologies for distance education. However the system has mainly been developed to provide the video screen of good quality in real time and to compose contents efficiently. Not many researches and developments have been made for providing the users that is taking distance education with various types of service using VOD and GVA. Therefore In this paper we have designed and implemented an active on-demand multimedia service system to improve user-side service quality in distance education using VOD and GVA service. The on-demand multimedia service system can prominently help users to save the time and effort to search and select the studying data by this paper enables off-line search functions through E-mail and periodical current awareness service supported by PUSH technology, user oriented information booking supported by SDI service and feedback service.

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교육시장에서의 경쟁

  • 윤세리
    • Journal of Korea Fair Competition Federation
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    • no.102
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    • pp.32-35
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    • 2004
  • 교육서비스의 경쟁을 촉진하기 위해서는 첫째, 교육, 특히 초, 중, 고등교육의 내용과 방법은 각 지방자치단체에 완전히 맡겨 지방자치단체간에 교육서비스제공에 관한 경쟁이 벌어지도록 해야 하며, 둘째, 각 학교에 학생선발 방식 및 교육내용 등에 폭넓은 재량을 주어 학교간에 폭넓은 경쟁이 일어나도록 해야 할 것이다. 셋째, 세계화 시대에 걸맞게 우리의 교육서비스시장을 외국학교에 개방하여 국내교육기관과 외국교육기관 간의 경쟁이 활발하게 일어날 수 있는 여건을 갖추어 주어야 할 것이다.

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