• Title/Summary/Keyword: 관계만족도

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A Subjectivity Study on the Leadership Types of the Executive Chef Recognized by Hotel Cook (호텔조리사가 인식한 총주방장의 리더십 유형에 대한 주관성 연구)

  • Jung, Dae-Sig;Kim, Ho-Seok
    • The Journal of the Korea Contents Association
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    • v.21 no.10
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    • pp.434-443
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    • 2021
  • The purpose of this study is to analyze hotel chefs' perceptions of each type of leadership, to help improve teamwork and work efficiency through the improvement of job satisfaction and work skills by hotel cooks and the impact of leadership on human relations. In particular, by conducting Q methodological analysis on the subjectivity of the total chef's leadership type recognized by hotel chefs in vertical command systems according to the nature of the work in the hotel company. The analysis of leadership types showed that Type 1 (N=4): both transformative and servent leadership is a combination of preferences or non-preferences, Type 2 (N=4): transformative leadership preference, Type 3 (N=3): both transformative and non-preferred leadership. The leadership of the executive chef, recognized by hotel chefs, is believed to prefer leadership that is considered for individual situations that match each other's experiences and work skills (ability values) rather than uniform leadership such as transformational or servent leadership. Along with the theoretical discussion of Q methodology, the leadership type is explained, and based on the subjectivity research analysis method of Q analysis, the subjectivity of hotel chefs will be identified in various ways and new leadership will be presented.

A Study on the Influence of Education Service Quality of Online Dance Education on User Satisfaction, Intention to Continue Use, and Intention to Continue Study (온라인 무용교육의 교육서비스품질이 사용자만족, 지속사용의도, 학업지속의도에 미치는 영향 연구)

  • Kim, Gyu-Jin;Na, Yun-Bin
    • Journal of Digital Convergence
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    • v.19 no.1
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    • pp.401-410
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    • 2021
  • Since the outbreak of Corona 19, Universities and Lifelong Education Center's arts and sports classes are mainly conducted online. Unfortunately, even in dance where practical practice through face-to-face classes is important, the satisfaction of students is falling because of the limitations of online education. Therefore, it is necessary to measure the quality of education service they feel. In addition, since their academic departure is increasing, we intend to comprehensively study user satisfaction, continuous use intention, and academic continuity intention related to online education. This study confirmed the causal relationship between these 4 variables through exploratory factor analysis, reliability analysis, model fit and validity verification, and path analysis. As a result of the study, 3 out of 6 hypotheses were adopted, and the of education service quality had a positive effect on satisfaction and use in online dance education. But there was also a limit that did not affect the intention to continue the study. In order to solve fundamental problems such as academic departure, follow-up studies taking into account more diverse social variables are needed.

Policy Compliance and Smoking related Behavior Change in a Smoke-free Apartment (금연 공동주택 주민들의 정책 순응도와 흡연 관련 행태 변화)

  • Cho, Hoosun;Kim, Eunsu;Nam, Hae-Sung
    • Journal of agricultural medicine and community health
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    • v.45 no.4
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    • pp.221-234
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    • 2020
  • Objectives: The purpose of this study is to identify the policy compliance according to the socio-demographic characteristics, stress, satisfaction of relationship, Health Belief Model and characteristics of smoking behaviors and knowledge related smoking of the residents living in the Smoke-free apartment and to investigate the change of the smoking related behavior before and after the implementation of the policy. Methods: The subjects of the survey were 293 residents aged 19 or older who reside in apartments six months after the designation of Smoke-free apartment located in Daejeon. All collected data were analyzed using T-test, ANOVA and Hierarchical multiple regression of SPSS for windows(ver 24.0) program. Results: The policy compliance was higher in women and those who lived for less than two years, and non-smokers were significantly higher. The policy compliance of the whole subjects was related to satisfaction with the surrounding relationship, perceived disability about smoking cessation, frequency of smoking and the amount of smoking. The policy compliance of the whole subjects was related to the satisfaction of the surrounding relationship, the perceived disability about smoking cessation, and the amount of smoking. In addition, after the implementation of the gold research station designation policy, it had a positive impact on smoker's smoking behavior and resulted in reducing the frequency of secondhand smoke among residents. Conclusions: In order to increase the compliance of the non-smoking policy It is necessary to continuously expand the indoor smoking cessation zone policy, develop policies and supplement the health belief model components.

The Effects of the Quality of Elderly Day Care Services on Customary Satisfaction, Referral Intention, and Repurchasing Intention (주간보호시설의 서비스품질이 고객만족, 추천의향 및 재이용의사에 미치는 영향)

  • Lee, Jin-Yong;Sohn, Eui-Seong;Yoon, Kyeong-A
    • 한국노년학
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    • v.32 no.3
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    • pp.715-727
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    • 2012
  • This study measured the quality of Elderly Day Care Services by surveying service users; data were analyzed to see the causality between quality of services, customary satisfaction, referral intention, and repurchasing intention, and to find out the mediating effect of customary satisfaction. The quality of Day Care Services has been measured based on the SERVQUAL model, and structural equation model has been used to observe the causal connection between the five factors, tangibles, reliability, responsiveness, assurance and empathy, and customary satisfaction, referral intention, and repurchasing intention. The following is the main result from the causal effect model affecting the customary satisfaction and repurchasing intention by five quality factors of the service quality. First, it was shown that tangibles and responsiveness, as quality factors, directly affected the customary satisfaction, and reliability, credibility, and empathy did not. Second, it was shown that tangibles, reliability, responsiveness and empathy, quality factors, did not directly affected the referral intention and the repurchasing intention. But the effect of service quality on referral and repurchasing intention was mediated by customer satisfaction. Third, it is shown that customary satisfaction directly affected the referral intention and the repurchasing intention.

The Meta-analysis on Variables related to Ego Integrity of Elderly in Korea (한국노인의 자아통합감 관련변인에 대한 메타분석)

  • Kim, Ilsik;Kim, Gyeryung;Seo, Hochan
    • 한국노년학
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    • v.37 no.3
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    • pp.637-653
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    • 2017
  • Meta-analysis was conducted on 56 studies published in Korea until April 2017 to systematically integrate factors of ego integrity of the elderly. The variables related to ego integrity were divided into 6 groups of variable, and the effect sizes were computed for each variable of their groups. The analysis results are as follows. First, the total effect size showed the middle effect size, and the effect size according to the variable group showed the largest effect size for the positive psychological variable group, followed by the negative psychological variable, the physical variable, the familial variable, the social variable and the demographic variable. Second, the largest effect size of the sub-variables on the each individual variable group showed positive psychological variable was life quality, negative psychological variable was depression, physical variable was health behavior, familial variable was children relationship, social variable was social support and demographic variable was economic status. As described above, suggesting that these variables may have a strong influence on ego integrity among the variables related to ego integrity because the quality of life, life satisfaction and depression were shown as the largest effective variables related to ego integrity.

The Effect of Retro Restaurant Servicescape on Customer Satisfaction - Focused on Moderating Role of the SNS Trust- (레트로 식당의 서비스스케이프가 만족도에 미치는 영향 -SNS 신뢰 조절효과 중심-)

  • Yang, Dong-Hwi;Kim, Chan-Woo;Jo, Sung-Jin
    • The Journal of the Korea Contents Association
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    • v.21 no.1
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    • pp.407-416
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    • 2021
  • Recently, as retro restaurants began to appear nationwide, including Seoul, consumers are aware of the importance and use them according to the important factors of Servicescape and the use of SNS. The purpose of this study was to investigate the effect of Retro Restaurant's Servicescape and Customer Satisfaction, and the effect of SNS Trust in their relationship. Convenience sampling was used for customers with experience of using Retro Restaurant, which was recently created mainly in Seoul. The survey period lasted about one month from July 1, 2020, and the final 289 copies were used for analysis. The SPSS 21.0 statistical package program was used to verify the hypothesis. As a result of analysis, among the Servicescape factors of Hypothesis 1, attractiveness (β=.442, p<.001) and human service (β=.516, p<.001) had a significant effect on customer satisfaction. In the moderating effect of Servicescape and SNS Trust of Retro Restaurant in Hypothesis 2, attractiveness⁎SNS trust had a significant positive (+) influence. Accessibility⁎SNS trust had a significant negative (-) influence. Lastly, in the fierce food service industry environment, it aims to achieve a competitive advantage in the food service market through a differentiated servicescape such as Retro Restaurant. Through the SNS marketing strategy, the loyalty and re-visiting of customers visiting the restaurant is checked, and it is intended to be provided as useful data for establishing a customer-oriented marketing strategy.

A Study on Urban Regeneration Considering the CPTED - Focusing on the Case Study of the Busan Ansim Village Project - (셉테드(CPTED)를 이용한 도시재생방안에 관한 연구 - 부산시 안심마을 조성사업 대상지를 중심으로 -)

  • KIM, Shin-Hey;KIM, Kwang-Yeol;BAEK, Tae-Kyung
    • Journal of the Korean Association of Geographic Information Studies
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    • v.24 no.1
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    • pp.54-67
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    • 2021
  • At present, CPTED projects are showing an effect such as reducing the anxiety of residents from crimes and improving the criminal environment about crimes through crime prevention. However, most of the CPTED programs have been implemented mainly to improve the physical environment without verifying systematically and empirically on the relationship between the program and improving the quality of life of residents and satisfaction level of residents etc. Accordingly, the objective of this study is to grope for a plan to apply CPTED to urban regeneration for improvement in the safety and life quality of residents using AHP and Visualizing The Mental Map. For this, We selected four case areas in Busan and then analyzed the dead zones of CPTED programs by visualizing the mental maps and heat maps of residents for case districts. As a result of evaluating the priority of CPTED program, installation of CCTVs and streetlights for prevention of crimes was found to be the most important elements. Result of analyzing mental map, the existing crime prevention facilities and CPTED programs were found to have resolved most of physical disorder. However, it showed that, for psychological factors which the residents feel such as social disorder, a number of dead zones exist.

Design and Implementation of Modbus Communications for Smart Factory PLC Data Collection (스마트팩토리 PLC 데이터 수집을 위한 Modbus 통신 설계 및 구현)

  • Han, Jin-Seok;Yoo, Jae-Soo
    • The Journal of the Korea Contents Association
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    • v.21 no.4
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    • pp.77-87
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    • 2021
  • Smart Factory refers to a factory that can be controlled by itself with an intelligent factory that improves productivity, quality and customer satisfaction by combining the entire process of manufacturing and production with digital automation solutions. The manufacturing industry around the world is rapidly changing, with Germany, Europe, and the United States at the center. In order to cope with such changes, the Korean government is also implementing a policy to spread the supply of smart factories for small and medium-sized companies, and related ministries and agencies such as the Ministry of Commerce, Industry and Energy, the Ministry of SMEs and Venture Business, the Korea Institute of Technology and Information Promotion, and local technoparks, as well as large companies such as Samsung, SK and LG are actively investing in smart manufacturing projects to support smart factories[1]. Factory Automation (FA) construction has many issues regarding the connection of heterogeneous equipment. The most difficult aspect of configuring various communications from various equipment is the reason. Although it may not be known if there are standards or products made up of the same company, it is not easy to build equipment that is old, up-to-date, and different use environments through a series of communications. To solve this problem, we would like to propose a method of communication using Modbus, one of FieldBus, which is one of the many industrial devices of PLC, a representative facility control system, and is used as a communication standard.

Effect of the Distributive Justice on Turnover Intention of Workers in Community Rehabilitation Centers : Focusing on the Mediating Effect of Job Satisfaction (장애인복지관 종사자의 분배공정성이 이직의도에 미치는 영향 : 직무만족의 매개효과를 중심으로)

  • Lee, Byoung-Rock
    • Journal of Korea Entertainment Industry Association
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    • v.15 no.2
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    • pp.203-212
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    • 2021
  • The research purpose is analyzing the relationship between the distributive justice and turnover intention of the workers in community rehabilitation centers. This study also examines the mediating effect of job satisfaction between the distributive justice and the turnover intention. For this purpose, the survey was conducted to workers of 14 community rehabilitation centers in Daejeon and Chungnam area, and the 365 data were used for analysis. The results of analysing as follows: 1) the distributive justice of the workers in community rehabilitation centers effected the turnover intention negatively and the job satisfaction positively. In addition, the partial mediating effect of job satisfaction was proved between the distributive justice and the turnover intention. The analysis results show that the distributive justice is the important independent variable of the turnover intention and the job satisfaction is the important parameter between the two variables. According to these analysis results, several suggestions were made to reduce the turnover intention of the workers being engaged in community rehabilitation centers in terms of the improving their distributive justice and job satisfaction.

The Effect of Solidarity with Non-Cohabiting Children of the Elderly on Successful Aging (노인의 비동거 자녀와의 결속력이 성공적 노화에 미치는 영향)

  • Lee, Su-Jin;Hong, So-Hyoung
    • Journal of Convergence for Information Technology
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    • v.11 no.7
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    • pp.47-56
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    • 2021
  • This study a secondary data analysis study attempted to identify the factors influencing the successful aging of the elderly in Korea. Using the data of the 7th Aging Research Panel in 2018, 4,106 people over 65 years of age who had at least one non-living child and no missing values in the study variables were enrolled. Data were analyzed by frequency analysis, crossover analysis, independent sample t-test, and binary logistic regression analysis. The results of this study revealed that the factors affecting successful aging among elderly included age, the presence or absence of a spouse, education level, housing type, subjective health, exercise, alcohol drinking, and non-face-to-face contact frequency with non-cohabiting children, and the explanatory power of the variables was 24.1%. In order for the elderly to achieve successful aging, centering on child ties, the frequency of non-face-to-face contact, which can comfort the elderly's life and increase the satisfaction of life in a continuous relationship, is more important than having children live close and meet frequently. Based on this study, various strategies are needed for the successful aging of elderly people who are socially isolated due to concerns about COVID-19 infection.