In recent years there has been an increasing amount of attention paid to outosourcing of information systems (IS) functions in organizations. The changing and more strategic role of outsourcing in business firms has been given much coverage in academic and trade publications. Trying to remain competitive and up-to-date in the rapidly developing world of computer technology is becoming a financial burden to many organizations in fields such as banking and financial services, health care, and manufacturing. Hiring outsiders to handle part or even all of its information services helps an organization provide better services and maintain a competitive advantage. This paper attempts to provide a benchmark of current IS outsourcing utilization in Korea. A detailed descriptive analysis of survey responses from 78 Korean companies indicates the usage, length of experience, expenditure of outsourcing, and kinds of IS functions being outsourced. The study also analyzes the effects (strategic, economic, and technological) of IS outsourcing with respect to the length of experience, expenditure of outsourcing, and kinds of IS functions being outsourced As a result of the analysis there are significant differences in the strategic, economic and technological effects of IS outsourcing with respect to the expenditure of outsourcing, kinds of IS functions being outsourced and firm size.

Case-Based Reasoning(CBR) offers a new approach for developing knowledge based systems. CBR has several research issues which can be divided into two categories : (1) static issues and (2) dynamic issues. The static issues are related to case representation scheme and case data model, that is, focus on casebase which is a repository of cases. The dynamic issues, on the other hand, are related to case retrieval procedure and problem solving process, i.e. case adaptation phase. This research is forcused on retrieval procedure Traditional query processing accepts precisely specified queries and only provides exact answers, thus requiring users to fully understand the problem domain and the casebase schema, but returning limited or even null information if the exact answer is not available. To remedy such a restriction, extending the classical notion of query answering to approximate query answering(AQA) has been explored. AQA can be achieved by neighborhood query answering or associative query answering. In this paper, neighborhood query answering technique is used for AQA. To reinforce the CBR process, a new retrieval procedure(cooperative CBR) using neighborhood query answering is proposed. An neighborhood query answering relaxes a query scope to enlarge the search range, or relaxes an answer scope to include additional information. Computer Aided Process Planning(CAPP) is selected as cooperative CBR application domain for test. CAPP is an essential key for achieving CIM. It is the bridge between CAD and CAM and translates the design information into manufacturing instructions. As a result of the test, it is approved that the problem solving ability of cooperative CBR is improved by relaxation technique.

Today, information society is affected by new technologies including Electronic Commerce(EC), Electronic Data Interchange(EDI), Commerce At Light Speed(CALS ), multimedia and teleconferencing. Electronic Commerce is believed to be a field that will bring about a huge revolution of human life in the 21st century and thus its industry will give greatly influential effect on other industries In this paper, we have surveyed and studied through the internet and related materials for the development of framework of Electronic Commerce. It is required that we need the leading role of our government for the earlier activation of Electronic Commerce usage and have to establish the solid background of EC technology creation of our nation's originality and to activate the venture industry oriented for idea and technology rather than the industries in the form of larger enterprises. In conclusion, we have to expand our own ability of research and development to keep the continuous growth of our Electronic Commerce market and industries through the development of new product and prior acquisition of market as well as to expand the path of various technology aquisition by the strategic M&A and capital investment with the leading foreign enterprises.

As the information technology advances and the number of internet users increase, the electronic commerce has been discussed actively in the academic and industrial circles. Though the reference model is important as a guide to the study on electronic commerce at this time, current studies on the reference model are inclined to emphasize on the specified area, not on overall area. In this respect, this paper aims to provide the synthetic reference model - named the ECGR model(Electronic Commerce Generic Reference model) - and its application plans. First, for these purposes, several frameworks and reference models of electronic commerce are compared and analyzed from the various viewpoints. Second, several factors for the development of the reference model are proposed. Finally, the ECGR model is developed and its application plans are suggested. The ECGR model provides a conceptual and analytical apparatus to interpret the profound understanding of electronic commerce and presents the fundamental framework related to the electronic commerce projects. According to the expansion of electronic commerce and the development of related information technology, the ECGR model must be modified.

The switching system is designed and developed to satisfy the performance design objectives recommended by ITU for call processing capacity and quality of service(QOS), etc. When the results by actual measurement at the system testing phase do not satisfy the performance design objectives, however, an effort is required to improve the performance. This paper presents a method for improving QOS by modifying the application programs for the switching system. In the proposed method, the sequence chart related to a delay time for call connection is modelled using PERT(Program Evaluation and Review Technique) network. Then, the criticality index of a message is calculated using Monte Carlo simulation to evaluate which message's processing time to decrease in order to decrease the delay time and thus to improve QOS. The criticality index of a block is also calculated to identify those software blocks that significantly contribute to the delay time.

This study deals with the problem of information dissemination in a communication network, which is defined to be the process whereby a set of messages, generated by an originator, is transmitted to all the members within the network. Since this type of message generally includes control data to manage the network or global information that all members should know, it is to be required to transmit it to all the members as soon as possible. In this study, it is assumed that a member can either transmit or receive a message and an informed member can transmit it to only one of its neighbors at time. This type of transmission is called 'local broadcasting' Several schemes of call sequencing are designed for a general-type network with nonuniform edge transmission times, and then computer simulations are performed. Some heuristics for information dissemination are proposed and tested. For this, optimal call sequence in a tree-type network, sequencing theory and graph theory are applied. The result shows that call sequencing based on the shortest path tree is the most desirable.

The objective of this study is to analyze the relationship between the success factors(organizational agreement, task fitness, top management support, user involvement, and linkage between BPR and ERP systems) and the performance(user satisfaction) of ERP systems. The success factors of concern would show positive relationships with the user satisfaction. Data were collected from 57 firms that have installed ERP systems. The responding firms were asked to visit the website of the researcher for the questionnaire survey. The result showed a positive relationship between the organizational agreement and the user satisfaction. This study also found that the user involvement had a negative relationship with the user satisfaction. The findings suggest that the firms adopting ERP systems need to establish the organizational agreement on the ERP system development which would be the critical factor for the successful system. It is also suggested that the user involvement should be controlled for the successful ERP systems.

Regional information infrastructure(RII) plays an increasingly important role in determining the competitiveness of companies operating within the region. The purposes of this research are (1) to identify the types of RII demanded by the companies operating within Pusan and KyungNam areas in Republic of Korea, (2) to explain the levels of RII demand using variables including organizational environment, organizational strategy, and the importance of information systems for the organization, and (3) to examine whether the types of RII demand are different depending on the competition strategies that companies are pursuing. The most important type of RII that region companies demand is information systems personnel having knowledge in systems control, systems planning, communication network, database administration, and system construction. In addition, demanded are TSDN, satellite communication network, and shareable software and hardware. The levels of RII demand are different depending on the importance of information systems(IS) roles for the businesses. The more important IS role is for a company, the more sharable computing equipments and facilities are demanded. The importance of IS role is affected by the organizational environment and organizational strategy. The levels of RII demand are different also depending on the competitive advantages that companies are pursuing. Companies focusing on achieving short-term and direct benefits using information technology tend to have higher demands on sharable computing equipments and facilities as well as on information communication services. This research is explorative in nature One major limitation of this research, therefore, is that the plausibility of the postulated hypotheses was not examined simultaneously. This research is meaningful in that it first attempted to measure the demands of regional companies for RII.