• Title/Summary/Keyword: training satisfaction

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Development of Satisfaction Evaluation Items for Degree-linked High Skills Meister Courses using the Delphi Method (Delphi 기법을 활용한 학위연계형 고숙련마이스터 과정의 만족도 평가 문항 개발)

  • Kim, Seung-Hee
    • The Journal of the Institute of Internet, Broadcasting and Communication
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    • v.20 no.5
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    • pp.163-173
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    • 2020
  • In this study, on-site corporate instructors participated as student-cum-workers in a degree-linked high skills Meister course to improve job competency and practical ability as proposed in the Work-Study Career Vision. Evaluation questions were then developed and their validity was verified by assessing satisfaction related to expected goals in enhancing advanced training guidance and competency as an evaluator. Satisfaction assessment was conducted based on training preparation, training implementation, training effectiveness and training administration. The Delphi Method was adopted and a total of 48 items were developed in 6 categories under 4 main areas. There were 7 evaluation items on the satisfaction of training course development under training preparation, 21 evaluation items related to the satisfaction of Off-JT and OJT courses under training implementation, 16 evaluation items related to the satisfaction of increased competency as an on-site corporate instructor and the satisfaction of enhanced practical skills and skills application at work under training effectiveness, as well as 6 evaluation items to assess satisfaction with administrative support under training administration. The final conformity assessment was conducted based on the stability, content validity ratio, consensus and convergence indicators of the developed items. Results of this study do not only apply to quality management of the high skills Meister course which is being promoted as a pilot project for work-study programs, but also serves as a rationale that may be considered as a basic research tool in the collection of various opinions to derive overall system improvement factors for the work-study high skills Meister course.

A Study on Factors Affecting Vocational Competency Development Training Performance (직업능력개발훈련 성과에 영향을 주는 요인에 관한 연구)

  • Kim, Tae-Bok;Kim, Kwang-Soo
    • Journal of the Korea Safety Management & Science
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    • v.24 no.3
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    • pp.85-92
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    • 2022
  • In the case of incumbent training, unlike training for the unemployed, it is difficult to show the results of training. In this study, factors affecting the performance of vocational competency development training were selected and the main factors were derived. Data were collected through Focus Group Interview(FGI), and regression analysis was performed through factor analysis and reliability analysis. As a result, empathy, training participation type, reliability, working experience, and training operation type were derived as factors affecting job satisfaction. did. Confidence and training participation patterns were derived as factors affecting training satisfaction, and the results showed that the larger the variable, the more positive it was. Therefore, as factors affecting the vocational competency development training performance, there are empathy, training participation type, reliability, work experience, training operation type, certainty, and training participation type. It was confirmed that the results had an effect.

Evaluation of Airline Service Education Using the CIPP Model -focus on factors which influenced satisfaction and recommendation of the training program- (CIPP모형을 활용한 항공서비스교육 평가 -만족도 및 재추천에 미치는 요인을 중심으로-)

  • Park, Hye-Young
    • The Journal of the Korea Contents Association
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    • v.12 no.10
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    • pp.510-523
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    • 2012
  • The purpose of this study is to evaluate an airline service training program based on the CIPP model. Evaluation areas were divided into context, input, process, and product. We analyzed the factors which influenced program satisfaction and recommendation of the training program. Two hundred and one learners who participated in an airline service training program were selected for a survey. The results of this study are as follows. The factors which positively influenced training satisfaction were educational goals in context evaluation, interaction between learners and instructors, managing programs in process evaluation, and training performance in product evaluation. The factor which negatively influenced training satisfaction was human resources in input evaluation. On the other hand, the factors which positively influenced training recommendation were educational goal, assessing needs in context evaluation, interaction between learners and instructors, supporting programs in process evaluation, and training performance in product evaluation. The factor which negatively influenced training recommendation was assessing needs in context evaluation. The results of this study are expected to make an important contribution to the development of service training programs in airlines.

Determinants of Satisfaction on Short-Term Training for Vocational School Teachers - Case of Overseas Training in ODA for Developing Countries (직업훈련교사에 대한 단기교육의 만족도 결정요인 - 개도국의 국내초청 직업훈련을 중심으로)

  • Ghang, Bong-Jun;Lee, Woo-Jin
    • The Journal of Korean Institute for Practical Engineering Education
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    • v.4 no.1
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    • pp.13-21
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    • 2012
  • The purpose of this study is to research factors determining satisfaction on the short-term training courses offered to vocational school teachers, and to analyze the case of the overseas training for developing countries. An empirical study is performed by surveying 226 trainees having participated in international HRD program of the HRD Korea during 2008~2011. The results show that the training demand survey, training period and fitting to the trainees' major and the educational level positively affect the satisfaction on the short-term training for teachers of vocational schools. The implication of this study is that programs customized to personal attributes and educational level are needed in the ODA overseas training and the short-term training for teachers of vocational schools.

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The Effect of the Vocational Training Satisfaction of Youth on their Career Adaptability to the Small Business (청소년의 직업훈련만족도가 중소기업 진로적응에 미치는 영향)

  • Kim, San-Yong
    • Journal of Convergence for Information Technology
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    • v.7 no.2
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    • pp.131-136
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    • 2017
  • The purpose of this study is to verify the effect of the vocational training satisfaction of youth on their career adaptability to small and medium-sized enterprises (SMEs). The questionnaires were distributed and answered by 1128 students enrolled in six vocational schools located in Seoul. Convenience sampling was used for this study. The results of this study are as follows: The satisfaction of vocational training positively influenced career adaptability; more specifically, the satisfaction of vocational training had a positive effect on the Initiative and Goal-Orientation of career adaptability. These results provide theoretical and practical implications that various vocational education programs and job experience programs are needed for the SMEs in the future.

An exploration of factors affecting the Satisfaction of long-term on-site training: Focusing on IPP of K University (장기현장실습 프로그램의 만족도 영향요인 탐색: K대학 IPP 프로그램을 중심으로)

  • Lee, Ji-young;Lee, Sang-kon
    • Journal of Engineering Education Research
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    • v.21 no.5
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    • pp.40-53
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    • 2018
  • The purpose of this study was to investigate the factors affecting the satisfaction of the program for the quality improvement of the long-term on-site training operated by the university. The survey questionnaire data of 393 students who participated in the IPP program of K university were used to analyze the data and the results were as follows: First, factors affecting the satisfaction of long-term on-site training were corporation factors and university factors. Specifically, job contents, coaching, job scope, center support were found to have a significant effect in that order. Second, the factors affecting the satisfaction of long-term on-site training were different according to group characteristics(IPP participation types, major types, corporation types). It is necessary to intensively manage the common and important corporation factors, and it is necessary to closely examine each factor derived from group characteristics, and to support and strive at university level according to group characteristics in student counseling and matching.

The Effect of Perceived Value of Education Training for Small and Medium Sized Enterprise (SME) Cooperatives on Job Performance

  • Byoung-Jo HWANG;Chang-ki HONG
    • The Journal of Economics, Marketing and Management
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    • v.11 no.3
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    • pp.11-23
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    • 2023
  • Purpose: This study empirically studied the effects of the perceived value of education and training on SME cooperative on job performance. Research design, data and methodology: From November 7 to 9, 2022, a survey was conducted targeting members and executives of SME cooperatives in their 20s and 60s across the country, and a total of 217 people were used for the final analysis. Verification of the research model was performed using SPSS & AMOS. Frequency analysis was conducted to examine the sample characteristics. Results: First, perceived value (functional value, service performance value, emotional value, convenience value) did not have a significant effect on organizational commitment. Second, perceived value (functional value, service performance value, emotional value, convenience value) were found to have a significant positive (+) effect on job satisfaction. Third, job satisfaction was found to have a significant positive (+) effect on organizational commitment. Fourth, organizational commitment was found to have a significant positive (+) effect on job performance. Fifth, job satisfaction was found to have a significant positive (+) effect on job performance. Conclusions: These results suggest that the perceived value of SME cooperative education and training can affect organizational commitment and job performance through job satisfaction, so it is necessary to strengthen online education and training to meet the emotional response of training subjects along.

The Effect of Hospital Service Coordinator Education Curriculum on the Education Satisfaction and the Quality of Medical Service (병원서비스코디네이터 교육과정이 교육만족과 의료서비스 품질에 미치는 영향)

  • Choi, Eun-Kyoung;Park, Chang Sik;Seo, Jong-Bum
    • The Korean Journal of Health Service Management
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    • v.2 no.1
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    • pp.137-154
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    • 2008
  • The increase of the supply of medical service and the increase of hospitals have intensified the competition of hospitals, and the advancement towards internationalization in the opening of medical industry has triggered the infinite competition of medical profession. In addition, the high expectation of customers and quality improvement in the medical care in accordance with the improvement of overall income, and the change of active role of medical consumers according to the popularization and the improvement of rights awareness reflect the customer needs and choice in the medical service. Customers wanted to receive the kind and pleasant service under the up-to-date medical service. Therefore, as a solution, hospital coordinators were emerged for the purpose of smooth treatment and customer satisfaction by generalizing all service of hospital. Accordingly, this thesis attempted to investigate the effect of hospital coordinator education curriculum on the education satisfaction and the quality of medical service. In order to solve the purpose of this study, I, author reviewed the existing literatures, established hypothesis, and verified hypothesis by using the variety of statistics techniques such as reliability, validity, frequency analysis, and regression analysis. The verification of hypothesis is as followings: First, among education training factors of hospital coordinators, the quality of instructor significantly affects the satisfaction of hospital coordinator education training. Second, among training factors of hospital coordinator, the attitude of trainee significantly affects the training satisfaction of hospital coordinator. Third, among education training factors of hospital coordinator, education course significantly affects the training satisfaction of hospital coordinator education. As the qualities of instructor are better equipped, the satisfaction of education becomes higher. It indicates that the education method of instructors is important as an index to represent the qualities of instructor such as the appropriateness of education method, preparation, passion, visual materials, the adequacy of education procession, and specialized knowledge, and it has important effect on the satisfaction of education. In order to enhance the satisfaction of hospital coordinator education, the creation of education environment, making trainee concentrate on the education, is required by appropriately allocating programs, arousing interest in education, based on the attitude of trainee, discussion, and preliminary programs, preparation, ahead of enforcement of education. Fourth, the satisfaction of hospital coordinator education training significantly affects the reliability among the qualities of medical service. Fifth, satisfaction of hospital coordinator education training significantly affects hospitality I kindness among the qualities of medical service. If the education satisfaction of trainee is high, it is effective in the practical application such as dealing with complaints, the duty performance for the patients, and so on in offering the medical service, related to reliability and furthermore, we can find the positive change in the attitude change of medical professions related to the reliability of hospital coordinator. In addition, in the process of offering medical services such as the kind explanation on the duty, rapid response to the customers inquiry, and tidy uniform, practical effect was verified. Sixth, the education training factor of hospital coordinator significantly affects the reliability among the quality of medical service. Seventh, the education training factors of hospital coordinator significantly affect hospitality/kindness. In the education of hospital coordinator, the methods to attract the interest of trainee by emphasizing reliability should be sought and for gaining the practical effect of hospital coordinator education, the sufficient preparation and investigation on the education curriculum should be prerequisite and under this condition, intensified discussion on the instructor and education course is needed. In the design of education course, more education hours and subjects should be allocated in the part of hospitality in order to improve the practical application of hospitality. Therefore, it is meaningful in a sense that this study newly approached the components of hospital coordinator education and the need to modify the quality components of medical service in accordance with the study subjects was raised. This study also finds its meaning in that it provides basic materials for the study of future hospital coordinator education by suggesting the system development model of hospital coordinator education through preliminary study of education training. In addition, this study is meaningful in the aspect that it suggested the direction of education training by showing how the hospital coordinator education training would applied to the hospital coordinator course of the Continuing Education Center at Pusan and Kyungnam National University to some extent. Since all investigation of this study was approached from the side of hospital coordinator, the thoughts of patients who are beneficiaries of medical service, and care givers cannot be identified. Therefore, the satisfaction of patients and care givers through the experience of medical service, which is the essential prerequisite of medical service, should be importantly considered and investigated. Accordingly, The study of comparing and analyzing the views of both patients and care givers should be carried out in the future.

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A Survey Study on the Degree of Satisfaction with the Practical Training for the Students in the Department of Physical Therapy (일개 물리치료과 학생들의 임상실습만족도에 관한 연구)

  • Kim Hyun-Joo
    • The Journal of Korean Physical Therapy
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    • v.10 no.1
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    • pp.173-179
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    • 1998
  • To overcome obstacles and to attain the goals of practical training for the students in the department of physical therapy it is necessary to effective an effective system for practical training. And to develop a good System it is essential to monitor the response of the students in practical training of physical therapy and to gather fundamental data. The author made up a questionnaire to the students in the department of physical therapy after the end of practical training course. The questionnaire consisted of 13 questionnaire for the general characterisitcs of the students, 19 questions for the degree of satisfaction (4 for the environment of practical training, 4 for the environment of practical training, 4 for the content 3 for the time assignment and 4 for the evaluation) and one open question. As results the students were satisfied with the practicality and fresh experience. But they were relatively unsatisfied with the environment of the practical training and the number and sincerity of the trainers. Especially they were dissatisfied with the correspondence with the objectives of education, conection with the lecture, communication with the trainers, time assignment and evaluation. As a Part of efforts to formulate an effective system fer practical training it is necessary to estabilish concrete goals and detail check lists to guide both trainers and students.

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Effects of Education and Training Program Characteristics on Education and Training Satisfaction though Mediation of Enterprise Revitalization - Based on Employees of Small and Medium-Sized Company - (교육훈련프로그램특성이 기업의 활성화를 매개로 교육훈련 만족도에 미치는 영향에 관한 연구 - 중소기업 종사자를 중심으로 -)

  • Sim, Sun-Hee;Park, Sun-Young;Kim, Ha-Kyun
    • Journal of Fisheries and Marine Sciences Education
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    • v.23 no.2
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    • pp.267-276
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    • 2011
  • A survey was performed on employees of a small and medium-sized company how had participated in an education & training program, in order to identify the relationship between the enterprise revitalize and its characteristics, and to know how the program and its satisfaction was related with each other. The results showed that education & training program characteristics had influence on the enterprise revitalize and then the latter made effect on its satisfaction. It is suggested that a plan should be developed to promote self-improvement needs of employees when an education & training program is to be made, and by changing the state of facility or training conditions, the efficiency of the program should also be pursued. In addition, it is imperative for the participants to have strong motivation for self-improvement in the program, and it seems that the effectiveness of the program is expected to work in accordance with the will of the company as well as its growth and developmental standards.