• 한국식생활문화학회지
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• 제33권3호
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• pp.250-260
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• 2018

The Korean buffet restaurant, which was developed by combining the Korean food and a buffet, allows a large menu to be enjoyed at a reasonable price and has become popular with men and women, young and old, and become a new type of eating out. This study examined the effects of the waiting time management and menu quality on the customer satisfaction and re-visit intention in a Korean buffet restaurant to help quality improvement and development of Korean buffet restaurants. The customer satisfaction and re-visit intention only had a significant effect on the staff attitude toward waiting time. Hygiene, sensory factor, and variety of menu quality were significantly related to customer satisfaction and re-visit intention, respectively. In addition, satisfaction with food and service had a significant effect on the re-visit intention and customer satisfaction. Therefore, it is important to establish a virtuous cycle structure that will improve the re-visit intention by satisfying customers through waiting time management and menu quality for the development of Korean buffet restaurants.

• 가족자원경영과 정책
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• 제9권4호
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• pp.1-19
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• 2005

This study has attempted to investigate the time use of the elementary school students and their satisfaction levels by their general characteristics for the educational guidance. The sample of this study consisted of 387 elementary school students on Jeju Island who are in the fifth or sixth year. The data were analysed by frequency, percentage, mean, t-test, ANOVA and Duncan's test. The major results of this study were as follows; The results of this study showed that the students spent much time for studying including extra programs as like their ages. Also, their leisure time focused on watching TV or doing computer. The levels of satisfaction according to the time use were slightly high although their time allocation was not various. The time use of the students and their satisfaction levels were significantly affected by the general family situation related to parents as well as their own characteristics. The variables such as the student's sex, parent's educational level, whether the mother is employed or not, and monthly allowance were important to result in the differences of the time use and satisfaction levels among the students. The leisure time was strongly related with the satisfaction levels.

• 대한가정학회지
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• 제33권4호
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• pp.129-147
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• 1995

The purpose of this study was to empirically verify the influence of sociodemographic and psychologicl variables on time management strategy and time management strategy on home management behavior and family life satisfaction of employed wives, and to provide the information of enhancing the level of family welfare. The monthly income of employed wives was high, as the level of education and time conflict are high, their use of time management strategy is high. The wives who show the high scores on time planning strategy have the effective home management behavior. Also, the score on division of household works strategy of employed wives was high, their satisfaction score on their family lives was high.

• 가족자원경영과 정책
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• 제18권2호
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• pp.103-119
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• 2014

This study focuses on the relationship between time management behavior and parenting stress of mothers with developmentally disabled children. The participants of this study were 162 mothers whose children have developmental disabilities and attend pre-school and social welfare centers for early education. This study investigates the time management behaviors of the participants, and whether these behaviors have an effect on their time management satisfaction and parenting stress. The findings were as follows: 1) The time management behaviors of the participants were lower than average, scoring 2.87 out of 5. The order of dimensional scores from highest to lowest were sequencing, planning, recording habits, evaluating, and setting goals. 2) Time management satisfaction and parenting stress for the participants exhibited a negative correlation. 3) Adaptation behaviors of the children and time management behaviors of the mothers were factors that had significant effects on the mothers' parenting stress. These results showed the importance of time management for mothers with developmentally disabled children.

• 한국조경학회지
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• 제33권3호
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• pp.56-64
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• 2005

Despite there have been m?my studies about the relationships between congestions and satisfaction in outdoor recreation field, the results indicated only weak impacts of congestions on the satisfaction. This study thus aims to investigate the influence of waiting situation on the whole valuation and satisfaction of guests at theme parks using new variables such as 'goal attainment' and then to suggest implications for waiting management. This study shows meaningful theoretical implications. First, congestion influences the satisfaction more strongly when it prevents guests from achieving their plan. Second, management of waiting time is important and the can be controlled well. When guests have something interested during the waiting time, they were satisfied with the quality of waiting time and overall experience in the theme park.

• 간호행정학회지
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• 제16권3호
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• pp.219-228
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• 2010

Purpose: The purpose of this study was to explore the degree of delay in waiting time, and the relationships of waiting time, patient satisfaction, and revisiting intention of outpatient in general hospitals. Methods: The data were collected from June 22 to July 4, 2009. A total of 536 outpatients who visited 21 clinics of a general hospital were subjected to evaluate the waiting time. The survey tools used were the Korea Health Industry Development Institutes (2008) tool for patient satisfaction and Reichheld & Sasser (1990) for revisiting intention. The data were analyzed by SAS version 9.1, descriptive statistics, t-test, ANOVA, and Pearson correlation coefficient. Results: The mean patient's waiting time was $28.3{\pm}30.7\;min$, the revealed mean score of patient's satisfaction was 2.92, and the revisiting intention showed was 4.56. The waiting time was negatively correlated with patient's satisfaction (r=-.10, p<.019). Patient's satisfaction was positively correlated with revisiting intention (r=-.51, p<.001). Conclusion: Waiting time management is an important factor of increasing patient's satisfaction and revisiting intention in general hospitals. It is mandatory that reservation management systems take into account the patient's characteristics of visiting outpatient department in order to shorten the real waiting time.

• 한국프랜차이즈경영연구
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• 제12권2호
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• pp.51-60
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• 2021

Purpose: Waiting occured frequently in the service industry. Because waiting time is perceived as a loss by customers, perceived waiting time affects positive and negative responses to restaurants. If the waiting time is perceived as long, the waiting receptivity to accept the wait may also decrease. Therefore, restaurant stores need to increase waiting satisfaction so that customers can feel the waiting time shorter. Therefore, in this study, the effect of perceived waiting time and waiting satisfaction of customers visiting Taiwanese restaurant companies on waiting acceptability, emotions (positive and negative emotions) and satisfaction is investigated. Research design, data, and methodology: This study examines the structural relationship between perceived latency, waiting satisfaction, emotion, and satisfaction. To verify the purpose of this study, a research model and hypothesis were developed. The questionnaire items were modified and used according to the content of this study based on previous studies. All configurations were measured with multiple items tested and developed in previous studies. Data collected from 407 Taiwanese restaurant customers were analyzed using SPSS 22.0 and SmartPLS 3.0 programs. Confirmatory factor analysis was performed to measure the reliability and effectiveness of the measurement tool. Structural model analysis was performed to validate the study model. Results: The study results are as follows. Perceived waiting time was found to have a positive effect on negative emotions. In addition, it was found that waiting acceptability had a negative effect on negative emotions, and had a positive effect on positive emotions and customer satisfaction. Positive emotions were found to have a significant positive effect on customer satisfaction. Also, waiting satisfaction was found to have a positive effect as a moderating variable on the relationship between perceived waiting time and waiting acceptability. Conclusion: According to the results of this study, perceived waiting time was found to have a negative effect on eating out consumers. However, if the waiting time is satisfied, waiting time will increase the waiting time acceptability. Therefore, if customers are satisfied with the waiting environment by improving the quality of the waiting environment, it will be possible to establish a marketing ^*strategy^* that stimulates the positive effect of the perceived waiting time.

• Asia pacific journal of information systems
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• 제34권1호
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• pp.321-350
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• 2024

When a competent employee leaves an organization, the technical skills and know-how possessed by that employee also disappear, which may lead to various problems, such as a decrease in organizational morale and technology leakage. To address such problems, it is important to increase employees' job satisfaction. Due to the advancement of both information and communication technology and social media, many former and current employees share information regarding companies in which they have worked or for which they currently work via job portal websites. In this study, a web crawl was used to collect reviews and job satisfaction ratings written by all and incumbent employees working in nine industries from Job Planet, a Korean job portal site. According to this analysis, regardless of the industry in question, organizational culture, welfare support, work system, growth capability and relationships had significant positive effects on job satisfaction, while time and attendance management, performance management, and organizational flexibility had significant negative effects on job satisfaction. With respect to the path difference between former and current employees, time and attendance management and organizational flexibility have greater negative effects on job satisfaction for current employees than for former employees. On the other hand, organizational culture, work system, and relationships had greater positive effects for current employees than for former employees.

• 가족자원경영과 정책
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• 제23권2호
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• pp.41-59
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• 2019

The purpose of this study was to explore a typology of time use and analyze differences in life satisfaction according to the types of time use in the rural elderly. The research subjects were 1,000 people aged 65 years and over living in the rural areas of Korea. The data were collected through structured questionnaires and a time-use diary. The statistical methods used in the analysis included calculation of the mean and the standard deviation, ANOVA, Duncan's multiple range test, cluster analysis, and multiple regression analysis. The time use practices of the rural elderly were classified into three types: work-leisure balance, work-oriented, and leisure-oriented type. Life satisfaction of the rural elderly differed according to the type of time use. The work-oriented types showed the highest scores of life satisfaction, and leisure-oriented types showed the lowest.

• 가족자원경영과 정책
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• 제19권1호
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• pp.163-180
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• 2015

The purpose of this study was to explore a typology of time allocation, investigate determinants of time allocation types, and analyze differences in time use satisfaction by the types of time use of the elderly. The data source for this research was the 2009 Time Use Survey conducted by the Korea National Statistical office (KNSO). The 4,699 time diaries (3,552 for weekday, 1,147 for Sunday) completed by the elderly over the age of 60 were analyzed using mean, standard deviation, chi-square, cluster analysis, ANOVA analysis, Duncan test, and multinomial logistic regression analysis. Time allocation of the elderly was classified into four types: personal care oriented, work oriented, leisure oriented, and balanced type. Gender, age, education, employment status, income, and the presence of spouse were identified as determinants for each type. According to the types of time allocation, time use satisfaction was different on week days.