• 제목/요약/키워드: survey on the level of satisfaction

검색결과 1,800건 처리시간 0.031초

국내거주외국인의 생활만족도와 소비생활만족도에 관한 연구 (Life Satisfaction and Consumer Satisfaction of Resident Foreigners in Korea)

  • 김현주;나종연
    • 대한가정학회지
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    • 제46권10호
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    • pp.133-146
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    • 2008
  • This study investgates the factors influencing the levels of consumer satisfaction and life satisfaction of resident foreigners in Korea. The data were collected through a structured self-administered survey and 545 foreigners who lived in Korea for more than 3 months, with age over 20 participated as respondents. A research framework was formulated based on the resource constraint hypothesis and the study investigated the impact of information resource(human, media and internet information source) and consumer resource(monthly income, language ability and consumer proficiency) on the levels of consumer satisfaction and life satisfaction. The results from data analysis can be summarized as follows; First, analysis of consumer problems of resident foreigners in Korea indicated that resident foreigners recognize a burden for residence cost, food expense and education fee. Most of resident foreigners in Korea are found to use small local shops most often indicating they may experience adverse market environment due to resource constraint such as language or psychological barrier, and most of the respondents answered that the most often used payment method was cash. Furthermore, resident foreigners in Korea responded that lack of language service, lack of information provision, inability to use certain goods and services are the common cause of consumer dissatisfaction, as well as price and quality problems. Second, the level of consumer satisfaction (2.96 in 4.0) is higher than the level of life satisfaction (2.63 in 4.0). Third, the level of life satisfaction is significantly influenced by Korean language ability and the level of consumer satisfaction. The level of consumer satisfaction is by the media information source usage and consumer claim experience. Fourth, the level of consumer satisfaction is found to be the variable with the strongest causal relationship with the level of life satisfaction.

북한산 국립공원 탐방객의 라이프 스타일에 따른 만족도 차이에 관한 연구 (A Study on Visitors' Differences of Satisfaction Level Due to Lifestyle in Bukhansan National Park, Korea)

  • 유기준
    • 한국환경생태학회지
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    • 제30권5호
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    • pp.915-921
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    • 2016
  • 본 연구는 국립공원 탐방객 개인의 라이프스타일에 따른 만족도 차이가 존재하는지에 대한 파악을 위해 수행되었다. 북한산국립공원 탐방객 대상의 자기기입식 설문조사를 통해 라이프스타일을 분류하고, 집단별 만족도 차이를 검증하였다. 탐방객 라이프스타일은 탐색적 요인분석 결과 5개 요인으로 구분되었으며, 이들 5개 요인을 이용하여 군집분석을 실시하여 4개의 군집이 적합군집으로 분류되었다. 라이프스타일에 따른 군집별 만족도 차이분석 결과, 각 군집별 만족도는 통계적으로 유의한 차이가 있는 것으로 나타났다. 군집유형 중에는 적극적인 성향집단에서 만족도가 가장 높게 나타났으며, 다음으로 사회적 성향집단, 개인적 성향집단, 소극적 성향집단의 순으로 만족도가 높게 나타났다. 이러한 탐방객 사회문화적 변수로서 라이프스타일 유형별 만족도 차이는 국립공원에서의 탐방객 관련 시설 및 프로그램 운영에 있어 전체 탐방객 대상의 통합적 접근 보다는 탐방객 유형별 세분화 접근의 필요성을 시사한다.

기계공업 종사자의 작업복 만족도 연구 (A Study on Satisfaction of Worker′s Uniform in the Mechanical Industry)

  • 김혜령;서미아
    • 복식문화연구
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    • 제11권6호
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    • pp.867-878
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    • 2003
  • The purpose of this study is to provide basic data for improvement in worker's uniform in both scientific and efficient ways. To make this procedure right, we brought the focus of the study into the present condition of working uniform in various machinery plants. The study was enforced by questionnaire and personal interview. The subjects of the survey were the 264 workers working in mechanical industry in Seoul. The results obtained from the researches by methods above are as follows. The level of satisfaction, on the whole, with their uniforms failed to reach the average level with the result of 2.97. The reason would be they have not been very contented with colors and materials. The level of satisfaction of color was only 2.76, far less reaching the average score 3. In detail, they complained color is dull, dark, too much solid and outdated. Surprisingly, the level of satisfaction with materials turned out to be really low as the materials used get dirty easily, doesn't draw moisture away from the skin quickly transport to surface making wearer more comfortable and doesn't have plenty of air moving out. According to statistics of population, the level of satisfaction of uniform on the whole differed from the point of age, gender, categories of industry, one's professional experience and income level.

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A Study of user-centric service model and user satisfaction analysis for information service

  • Kim, Chang-Su;Jung, Hoe-Kyung
    • Journal of information and communication convergence engineering
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    • 제7권2호
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    • pp.92-97
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    • 2009
  • Lately, influence of information rises and interest about satisfaction estimation of information providing service is risin. According to rapid change in information environment, information-providing service is being changed in various form, in which center development is made in relation to the effort for customer satisfaction intended to enhance user's satisfaction level through providing more convenient and higher service centered on information service user rather than information service provider. Organizations providing information service is also changing their service from traditional one centered on service provider to that for user's satisfaction and service quality, and evaluation of information service quality and measurement of user's satisfaction as the result of using information service are regarded important. In this respect, it is needed to measure user's satisfaction level for environmental factors of information service and analyze what kind of influence they have to enhance user's satisfaction level of information service. Also function and efficiency of information offer service are important. Therefore, interest for satisfaction survey to heighten contents satisfaction of information-providing service, service satisfaction, satisfaction of user of system satisfaction is increased. In this paper, we propose a model of the user satisfaction index for information-providing services and present the user satisfaction index is measured to the model. Also we this study suggest qualitative improvements of information-providing service required for change to user-centric information-providing service through measuring user satisfaction index of ITFIND system and schemes to improve information quality

영국 보육교사의 직무만족도와 직무스트레스 (The study of British Child Care Teacher's Job Satisfaction and Their Job Stress)

  • 조성연
    • 한국생활과학회지
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    • 제15권5호
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    • pp.719-727
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    • 2006
  • The purpose of this study is to examine the job satisfaction and the job stress of British child care teachers. Respondents, including childminders, were 137 British child care teachers who worked in nursery school, day nursery, creche, and playgroup. In the survey on the job satisfaction of British child care teachers, they were asked to answer two items. In the survey on their job stress level, they were required to rate their job-related stress levels on a 5 point scale of 'Job Stress scale' by Davis et al(2003). The results indicated: firstly, the British child care teachers are much satisfied with their job and have the low level of job stress. Secondly, their job satisfaction depends on who runs the child care facilities, what position they have in the centers, how long they work for child care, what qualifications they have. The levels of their job stress depend significantly on their present position in the centers. Thirdly, the job satisfaction of British child care teachers is explained about 27%, is related to their performing of daily routine, their age, the management of child care centers and qualifications of the teachers.

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A Comparative Study on Clothing Behaviors of Elderly Men and Women

  • Kim, Jin-Goo;Lee, Yu-Kyung
    • The International Journal of Costume Culture
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    • 제3권2호
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    • pp.75-87
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    • 2000
  • The elderly are faced with unique problems in regard to their clothing life, which require solutions from various perspectives. Given these facts, this study was aimed at reviewing and comparing the clothing behaviors of elderly people in order to provide some basic data which apparel businesses targeting the elderly might find useful. The elderly people aged 55 and older and living in Seoul were sampled at random for a survey. The survey used the methods of interview and self-administered questionnaire. 418 questionnaires were distributed to women, and 504 to men. The collected data were processed using SPSS/PC for factor analysis, correlation, single-factor ANOVA and T-test. The results of the survey can be summarized as follows ; 1. Among 8 factors determining the clothing behaviors of elderly people, the importance of clothes and manageability of clothes scored highest on average, while conformity with one's peers scored lowest. 2. The clothing behaviors of elderly people differed significantly depending on their demographic variables. 3. The level of satisfaction with one's life and appearance differed significantly depending on their demographic variables. 4. Clothing behaviors of elderly people were closely correlated with their level of satisfaction with their life and appearance.

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낙도보조항로 이용자의 서비스 만족도에 관한 실증연구 (A Study on the User's Satisfaction Level for Remote Island Services)

  • 노창균;기회원;정건명;김형근;정재용
    • 해양환경안전학회지
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    • 제11권2호
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    • pp.73-76
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    • 2005
  • 이 연구에서는 낙도보조항로의 운영현황과 선박이용자의 서비스 만족도를 실증분석 하였다. 특히 낙도보조항로 선박 이용자를 중심으로 1,000부의 설문지를 배포하여 서비스 만족도 정도를 심층 분석하였다는데 그 의미를 부여할 수 있겠다. 전체 만족도를 분석한 결과 5점 만점에 약 2.8점 정도로 보통수준보다 약간 상회한 것으로 조사됐다. 낙도보조항로를 이용하는 이용자들의 서비스 만족도 정도가 그리 높지 않음을 알 수 있다. 낙도보조항로 중장기 발전방향 수립시 이들 내용이 충분히 검토되어 정책에 반영될 수 있도록 정부 뒷받침이 요구된다.

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모(시.천정)와의 동거여부와 취업주부의 생활만족도에 미치는 영향 (A Study about Living together or not with the Mothers (Mothers-in-law/Mothers) and the Life Satisfaction of employed Wives)

  • 하경란
    • 가정과삶의질연구
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    • 제15권4호
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    • pp.301-314
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    • 1997
  • The purpose of this study is to analyze difference of life satisfaction of employed wives by living with mother-in-law or mothers. Life satisfaction of employed wives are measured by marital satisfaction the satisfaction of used time and role performamce and financial satisfaction. For this study 449 employed wives in Tajean are the subjects of survey. The main results were as follows; 1. The degree of life satisfaction of employed wives indicated more than middle level(M=3.44) While the degree of satisfaction in marital satisfaction indicated high the degree of satsifaction in the used time and role performance indicated low 2. On the whole the influential valiables on the marital satisfacton of employed wives were found in the following oreders; wife's and husband's educationa level job and income. 3. There were a non-significant difference in the life satisfaction of employed wives between living with mothers or not. But the differences between living with mothers-in-low an mothers were significant in the satisfaction of used time and role performance.

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선원의 안전활동측면에서 본 선박의 안전관리 수준에 관한 실증연구 (An Empirical Study on the Level of Ship Safety Management in View of Seamen's Safety Activity)

  • 임종길
    • 한국항해학회지
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    • 제18권4호
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    • pp.83-118
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    • 1994
  • In this study, the writer embodies factors influencing on ship safety management by an empirical survey. In the empirical survey, the writer used a questionnaire. 1, 271 proper data was obtained from 4, 240 Korean seamen working in 152 domestic and 60 foreign merchant ships. Reliability was tested by Cronbach's Alpha and a conceptual validity by Factor Analysis. Hypotheses established in this study were tested by Correlation and Multiple Regression Analysis. Results of analysis are as follows: Firstly, three levels(i.e. planning, doing, and evaluation) of safety management and satisfaction level of shipboard life correlate significantly with level of ship safety management and between them(P<0.05) Secondly, satisfaction level of shipboard life, evaluation and planning levels of safety management influence significantly on level of ship safety management(P<0.05).

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일부지역 치과위생사의 치과진료실 실내공기질에 대한 만족도 및 자각증상 비교 (The satisfaction and subjective symptom level by indoor air quality in dental parlor in Capital and Jeon-nam area)

  • 최미숙
    • 한국치위생학회지
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    • 제11권3호
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    • pp.405-417
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    • 2011
  • Objectives : A precedent research has documented that indoor air pollution is closely associated with increased the risk of symptom and decreased in job satisfaction. This study was conducted in an effort to assess the relationship of indoor air quality to self-perceived symptom and satisfied with working environment. Methods : This research is based on self-filling survey which 393 dental hygienists who work in seoul and Jeon-nam area participated on October 2010 through January 2011. This survey was compared and analyzed about the level of satisfaction and subjective symptom by the indoor air quality that dental office's working environment. Results : The result of satisfaction degree of hospital working environment was pretty low about office air. Most people mentioned that they were sore and dull all over the back, shoulder, and neck. Also, they were drowsy and exhausted in work place. Conclusions : In conclusion, it is need to improve their quality of life and mental health by developing proper air conditioning system and using one in their work place.