• 복식
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• 제33권
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• pp.175-188
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• 1997

the main purpose of this study was to inves-tigate the consumer dissatisfaction and com-plaining behavior in purchase and use by con-sumer value. The subjects participated this study were 204 female students. They were classified into 3 groups by important degree of instrumental value which is one of the 2 value categories that divided by the Rokeach. In order to assess consumer dissatishaction in purchase and use of clothing by those groups. The Clothing Purchase Dissatisfaction Inventory was used and The Consumer Complaining Behavior Inventory was adapted to asses consumer complaining behavior. The Clothing Purchase Dissatisfaction Inventory has 4 subscales(Price related factor Produt and Quality related factor Information and Service related factor Purchase decision-mak-ing related factor)and The Consumer Complaining behavior Inventory consisted in 3 subscales(Do nothing Private complaining Public complaining) Using SAS package in order to examine Clothing Purchase Dissatisfaction Inventory scores anaslysis of variance (MANOVA) was excuted And turkety test a kind of post-hoc multiple comparisons methods was adapted to compare Clothing Purchase Dissatisfaction In-ventory scores of each groups. in order to in-vestigate consumer complaining behavior by each groups and grade major pocket money a month the mean purchse price of clothing a month x2-test Frequency Percent were executed. Conclusion eached in this study are as fol-low: 1. Each group had differences in price re-lated factor Product nad Quality related fac-tor Information and Service related factor ex-cept Purchase decision -making related factor Groups which made much of value tend to dis-satisfy in price related facor Product and Quality related factor Information and Service related factor. 2. Group that made much of value had more high scores in private complaining complainto third party and the middle group had more high scores in private complaining . Group made little of value tended to do nothing. 3. Grade major pocket money a monty the mean purchase price of clothing a month didn't have difference signficantly in consumer behavior. but major had difference on private complaining.

• 한국컴퓨터정보학회논문지
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• 제10권5호
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• pp.259-270
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• 2005

본 연구에서는 소비자들의 구매행태를 현장방문쇼핑과 재택쇼핑으로 대별하여 소비자들의 구매행태에 따른 구매요인별 중요도를 AHP기법을 이용하여 평가해 보고자 하였다. 이를 위하여 소비자들의 구매요인을 1단계에서는 제품관련 요인, 구매편리성에 관한 요인, 구매에 따른 소비자 위험에 관한 요인, 구매 활동시 즐거움에 관한 요인으로 분류하고, 각 요인별로 세부요인을 설정하여 총 22개의 세부요인에 대한 중요도 산출을 위하여 설문조사를 실시하였다. 본 연구에서는 응답자를 구매행태에 따라 재택쇼핑 경험이 있는 집단과 없는 집단, 재택쇼핑 경험이 많은 집단과 적은 집단, 재택쇼핑 방식으로 TV재택쇼핑 방식을 이용하는 집단과 인터넷 재택쇼핑 방식을 이용하는 집단으로 분류하여 각 집단별 구매요인의 중요도를 산출하여 실물시장과 재택쇼핑시장의 경쟁전략 수립에 지침을 제공하고자 하였다. 분석 결과 집단별로 구매요인별 중요도에 차이가 존재하는 것으로 평가되었으며, 이러한 결과는 기업의 다양한 고객요구 충족을 위한 경쟁전략 수립의 기초로서 활용되어질 수 있을 것이다.

• 한국조리학회지
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• 제14권2호
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• pp.1-17
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• 2008

This study analyzed the factors related to the stress which the top-rated chefs in Jeju suffer and conducted the multiple regression analysis to look into the effect of job-related stress on the stress reaction and the satisfaction with job, in order to examine the effect of job-related stress faced by hotel kitchen employees in performing duties and determine the effect of job-related stress on the reaction of individuals in the peculiar environment of a kitchen in a hotel. Job-related stresses were classified into five factors which were physical, individual, vocational, organizational, and social. The result of regression analysis, which was performed to figure out the effect of job-related stress on the stress reaction and the satisfaction with the job, indicated that the physical factor of job-related stress had the greatest effect on the physiological reaction, followed by the organizational factor, individual factor, and social factor, while the organizational factor of job-related stress had the greatest effect on the psychological reaction, followed by the individual factor, social factor, vocational factor, and physical factor. Meanwhile, the vocational factor of job-related stress had the greatest effect on behavioral re-action, followed by organizational factor and individual factor. The vocational factor of job-related stress had the greatest effect on the satisfaction with the job, followed by individual factor, organizational factor, social factor, and physical factor.

• 한국식생활문화학회지
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• 제22권2호
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• pp.210-217
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• 2007

The purpose of this study was to elicit types of food-related lifestyle of undergraduates and to examine the relationship between each ape of food-related lifestyle and an attribute of selecting a restaurant. Self-administrated questionnaires were completed by 368 students and data were analysed by frequency, factor, reliability and canonical correlation. Five factors were obtained from factor analysis of food-related lifestyle ; Factor1 'health seeking type', Factor2 'taste seeking type', Factor3 'Popularity seeking type', Factor4 'safety seeking type', Factor5 'mood seeking type'. Restaurant selection attribute were extracted into six factors, Factor1 'taste and service', Factor2 'interior‘, Factor3 'convenient for approach', Factor4 'marketing strategy', Factor5 'food quality', Factor6 ’menu and price‘ Canonical correlation analysis showed two significant functions. Canonical function1 showed that food-related lifestyles of taste seeking type and safety seeking type were indicated to have significant positive relationships with the food qualify, taste and service in the restaurant selection attributes. Canonical function2 also showed that a significant positive relationships between health seeking type and accessibility, and a significant negative relationships between health seeking type and taste & service and between health seeking type and menu & price. Finally the result of the study provide some insight into the types of marketing stratagem that can be effectively used by operator who manage restaurant.

• 한국운동역학회지
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• 제25권2호
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• pp.149-155
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• 2015

Purpose : Recently, many researchers and golf coachers demonstrated that X-factor and X-factor stretch had a co-relationship with driving distance. However, its relationship is still controversial and ambiguous. Thus, the aim of this study was to examine the relationship among X-factor, X-factor stretch and swing-related factors, including driving distance in elite golfers. Method : Seventeen male elite golfers (handicap: ${\leq}4$) with no history of musculo-skeletal injuries participated in the study. Thirty spherical retro-reflective markers were placed on including the middle point of PSIS, the right/left ASIS, the right/left lateral acromion of the scapula, driver head and shaft grip. All motion capture data was collected at 100Hz using 6 infrared cameras. Carry distance, club speed, ball speed, smash factor, launch angle, and spin rate were collected from radar-based device, TrackMan. Results : Pearson's correlation coefficient method was used to find the correlations among X-factor, X-factor stretch and swing-related factors. Positive correlations between driving distance and other swing-related factors which include club speed(r=.798, p<.001), and ball speed(r=.948, p<.001) were observed. In contrast to the swing-related factors, X-factor and X-factor stretch had no relationship to driving distance. Conclusion : These results indicate that X-factor and X-factor stretch are not key regulators in driving distance.

• 한국병원경영학회지
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• 제10권2호
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• pp.26-44
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• 2005

The purpose of this study was to investigate these major factors on patient satisfaction, and to examine the affecting level of major factors in. The subjects in this study was 70 hospitals that were surveyed the hospital evaluation program containing the survey of patient satisfaction by KHIDI(Korea Health Industry Development Institute) from 1997 to 1999. The collected data was analysed SPSS for Windows(Ver 10.0). On basically, frequency analysis, t-test, and ANOVA was performed and, for more analysis, correlation analysis, factor analysis, multiple regression analysis, logistic regression analysis was utilized. According to this study, the major factors of inpatient satisfaction are divided 3 types facility factor, manpower factor, and service factor. And the major factors of outpatient satisfaction are analyzed 5 types; facility factor related direct medical service, facility factor related indirect medical services, manpower factor, pharmacy factor, and facility factor related utilization convenience. The importance of this study lies in the identification of major factors on hospital patient satisfaction.

• 한국컴퓨터정보학회논문지
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• 제12권4호
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• pp.169-177
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• 2007

본 연구에서는 기업의 비용 절감, 품질 향상, 수익성 및 유연성 향상 등에 직접적인 영향을 미치며, 이를 통하여 기업의 운영과 재정, 경쟁력 등에 영향을 미치는 전략적으로 매우 중요한 의사결정인 공급업체 선정을 위한 평가 모형 및 평가방법을 제시하고자 하였다. 이를 위하여 본 연구에서는 연구 대상 분야를 사무용품 및 사무기기 분야로 한정하여 사무용품 및 사무기기 공급업체 선정을 위한 평가요인을 1단계에서는 사무용품 및 사무기기 공급관련 요인, 제품관련 요인, 거래기업의 관리능력관련 요인으로 분류하고, 각 요인별로 세부요인을 설정하여 총 16개의 세부요인으로 분류하고, 각 요인별 상대적 중요도 산출을 위하여 설문조사를 실시하였다. 평가 요인별 상대적 중요도는 AHP기법을 이용하여 도출하였으며, 본 모형의 실제적인 활용 가능성을 제시하기 위하여 사무용품 및 사무기기 공급업체에 대한 평가 요인별 만족도를 도출하여 요인별 상대적 중요도를 이용한 공급업체에 대한 만족도를 도출하는 평가모형을 제시하였다.

• 한국컴퓨터정보학회논문지
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• 제13권1호
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• pp.261-272
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• 2008

본 연구의 주된 목적은 기업의 공급업체로부터 구입하는 제품의 표준화 제품 비율에 따라 공급업체 선정요인별 중요도에 있어서 차이가 존재하는지를 평가하고자 한다. 이를 위하여 본 연구에서는 연구 대상 분야를 사무용품 및 사무기기 분야로 한정하여 사무용품 및 사무기기 공급업체 선정을 위한 평가요인을 1단계에서는 사무용품 및 사무 기기 공급관련 요인, 제품관련 요인, 거래기업의 관리능력관련 요인으로 분류하고. 각 요인별로 세부요인을 설정하여 총 16개의 세부요인으로 분류하고, 각 요인별 상대적 중요도 산출을 위하여 설문조사를 실시하였으며, 평가 요인별 상대적 중요도는 AHP기법을 이용하여 도출하였다. 연구 결과 표준화 제품의 구입 비율이 높은 기업일수록 고객화 된 제품의 구입비율이 높은 기업보다는 온라인방식을 이용한 구입을 선호하는 것으로 나타났으며, 공급업체선정 요인에 있어서도 차이가 존재하는 것으로 평가되었다.

• 한국식생활문화학회지
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• 제19권2호
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• pp.158-169
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• 2004

This study was performed in order to investigate to dietary behavior, perceived stress level and their correlations for University students. Dietry behavior of 72% subjects was poor and only 1.8% was good. The dietary behavior of subjects was correlated with their residence type. The overage stress point was $1.76{\pm}0.53$ and female students was more stressed than male. Stress elevate the food uptakes and digestion disorder in female students. 12 Factors of stress was analyzed in University students, identification, study, friends and off-school activity related factors were more influenced in female students and health related factor was dominant in male. The subjects who more stressed in factor of religion and around people were preferred salty taste. Study, friends, health related stress factor effect to digestion and food uptake level. Religion, boy or girl friends and sex related stress factor effect to alcohol uptake

• 기본간호학회지
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• 제23권2호
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• pp.115-125
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• 2016

Purpose: The purpose of this study was to use meta-analysis to evaluate factors and variables related to the emotional labor of hospital nurses. Method: The study included variables obtained from 66 recently published studies, doctoral dissertations, and master's theses. Results: The related variables were categorized into five factor groups: internal character factor, nursing care related factor, environmental factor, emotional response, and job response. For the defensive variable, job related response (effect size [ES]=-.17), environment (ES=-.14), internal character (ES=-.08), nursing care (ES=-.06), and emotional response (ES=-.06) showed significant effect size among the five categorized variable groups. For the risk variable, internal character (ES=.44), emotional response (ES=.46), environment (ES=.27), job related response (ES=.27), and nursing care (ES=.19) showed significant effect size among the five categorized variable groups. Conclusion: The results of this study identified defensive and risk variables related to emotional labor of hospital nurses. Self-efficacy, social support, leaders' care, and communication are important factors for managing emotional labor of hospital nurses.