Culinary science and hospitality research (한국조리학회지)
- Volume 14 Issue 2
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- Pages.1-17
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- 2008
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- 2466-0752(pISSN)
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- 2466-1023(eISSN)
An Analysis of the Work-Related Stress and Job Satisfaction in Hotel Cooks - Focused on the Five Diamond Hotels in Jeju Area -
호텔 조리사의 직무 스트레스 반응과 직무 만족 분석 - 제주지역 특1급 호텔을 중심으로 -
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Yang, Tai-Seok
(Dept. of Tourism and Hotel Culinary Art, Jeju College of Technology) ;
- Park, In-Soo (Dept. of School of Food Science, Hyechon College) ;
- Lee, Young-Chen (Dept. of Tourism Management, Cheju National University)
- Published : 2008.06.30
Abstract
This study analyzed the factors related to the stress which the top-rated chefs in Jeju suffer and conducted the multiple regression analysis to look into the effect of job-related stress on the stress reaction and the satisfaction with job, in order to examine the effect of job-related stress faced by hotel kitchen employees in performing duties and determine the effect of job-related stress on the reaction of individuals in the peculiar environment of a kitchen in a hotel. Job-related stresses were classified into five factors which were physical, individual, vocational, organizational, and social. The result of regression analysis, which was performed to figure out the effect of job-related stress on the stress reaction and the satisfaction with the job, indicated that the physical factor of job-related stress had the greatest effect on the physiological reaction, followed by the organizational factor, individual factor, and social factor, while the organizational factor of job-related stress had the greatest effect on the psychological reaction, followed by the individual factor, social factor, vocational factor, and physical factor. Meanwhile, the vocational factor of job-related stress had the greatest effect on behavioral re-action, followed by organizational factor and individual factor. The vocational factor of job-related stress had the greatest effect on the satisfaction with the job, followed by individual factor, organizational factor, social factor, and physical factor.