• Title/Summary/Keyword: student satisfaction

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The Moderating Effects of Self-participation Regarding the Impact of Education Service Quality on Student Satisfaction - Focusing on the Major of Food Service and Culinary Arts - (대학생들의 교육서비스품질이 교육만족도에 미치는 본인참여의 조절효과 - 외식.조리전공을 중심으로 -)

  • Lee, Jong-Ho
    • Culinary science and hospitality research
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    • v.18 no.1
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    • pp.246-258
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    • 2012
  • This study aims to provide the fundamental data of an efficient grading system after identifying the mediate and moderating effects of self-participation regarding the impact of education service quality on student satisfaction. To achieve the purpose of the study, SPSS 18.0 statistic program was used to conduct the frequency, factor and correlation analysis while targeting 310 students majoring in food service and culinary arts & science in 2 and 4 year universities in Busan area. Specifically, the mediate and moderating effects of self-participation were examined in accordance with three-stage regression analysis and hierarchical regression analysis, respectively. The results of analyses suggested that there was the positive correlation between student satisfaction and education service quality, and the student satisfaction was correlated with self-participation in the entire variables, except for the welfare service. The self-participation didn't have any mediate effect, since the ratio of the student satisfaction to the education service quality with self-participation turned out to be p<0.01. The self-participation had moderating effects on student satisfaction, with the $R^2$ being increased by 0.032, from 0.537 to 0.569. However, it was only partial moderating effects because the self-participation, when along with laboratory environment, was not positively effective in terms of the statistic variables.

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College Student Consumers′ Attitude toward the Internet Shopping, Internet Purchase Behavior, and Purchase Satisfaction (대학생 소비자의 인터넷 쇼핑에 대한 태도와 쇼핑행동, 쇼핑만족도)

  • 홍은실;황덕순
    • Korean Journal of Human Ecology
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    • v.6 no.1
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    • pp.1-13
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    • 2003
  • This study attempts to investigate attitude toward internet shopping. internet purchase behavior. and purchase satisfaction of college student consumers. The data used for this study were collected from 361 college students who is living the southern part of Korea. and purchased goods and services on the internet at least one time during the previous 12 months. in Autumn, 2001. Data analysis were carried out using SAS package. Statistics used for data analysis were Cronbach'$\alpha$, Pearson's correlation analysis, and multiple regression. The results were summarized as follows : First, college student consumers in general are favorable to the internet shopping. The variable that has significant influence on the attitude toward the internet shopping was the web searching competence. Second, the variables that have significant influence on the internet purchases were the number of site visits, internet using time, credit card possession. personal income, and web searching competence. Third, the variables that have significant influence on the amount of internet purchases were personal income, internet using time, number of site visits. and credit card possession. Fourth, the variables that have significant influence on the satisfaction with internet shopping were internet shopping attitude and web searching competence.

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Study on Key Factors for Student Satisfaction in Web-based Learning (웹 기반 자기조절학습에서 학습자 만족도 요인 연구)

  • Han, Keun-Woo;Lee, YoungJun
    • The Journal of Korean Association of Computer Education
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    • v.9 no.1
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    • pp.11-18
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    • 2006
  • Many web-based learning systems have been developed and used widely. But it is known that web-based courses have higher drop out rate. Prior studies in classroom-based courses have shown there is a high correlation between student satisfaction and retention. This paper examines the developed web based self-regulated learning system and analyze self-regulated learning factors. We have derived key factors and their relationship that affect student satisfaction in web-based learning. The key factors are Self-evaluating, Goal setting & Planning, Seeking information, Seeking social assistance and Reviewing records. We found the key factors will help retention in web-based learning.

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The College Student for Career Self Efficacy and Career Choice According to IT Qualification (전문대학생의 IT자격증 취득에 따른 진로자기효능감 및 진로선택)

  • Cho, Hyen Suk;Yang, Seong-Bok
    • Journal of the Korea society of information convergence
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    • v.8 no.1
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    • pp.25-29
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    • 2015
  • In this study, the college student for career self efficacy and career choice. The college student for career self efficacy and career choice were differences depending on the major series and major satisfaction. The career choice depends on the gender. The career self efficacy and career choice, there is no difference by IT qualification. Therefore, it is necessary to improve college students is a major satisfaction for each major series in order to increase the career self efficacy. Many college students plan to attend the career choice and employment in major series. A variety of ways to increase the satisfaction of majors are required.

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A Survey Study on the User's Satisfaction at the Boarding Middle School following the Merger and Abolition of Small Schools (농어촌소규모학교 통폐합에 따른 충북지역 기숙형중학교 사용자 만족도 조사 연구)

  • Lee, Hwa-Ryong;Cho, Chang-Hee;Kim, Jin-Gu
    • Journal of the Korean Institute of Educational Facilities
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    • v.20 no.6
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    • pp.11-20
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    • 2013
  • According to the decrease in birth rate and reduction of population, many schools in rural area have brought about the r decrease of number of student, and environment of education have became deteriorated. Accordingly, small schools be required improvement, and it should be altered placement of schools because it change number of student, distance and time of attending school, and formation of school zone are changed by alternating of human and physical environment. Merger and abolition of small schools are inevitable for change of placement standard to school and qualitative improvement of environment of education in rural area. This study researches the user's satisfaction at the boarding middle school following the merge and abolition of small schools in rural area. Finally, it reports the results of satisfaction research: the users are generally satisfied with education and student school life in the unified dormitory school.

Investigation for Satisfaction of Facilities and Program of Children's Garden Constructed as Edutainment Space in Korea National Arboretum (에듀테인먼트 공간으로 조성된 국립수목원 어린이정원의 시설 및 프로그램 만족도 조사)

  • Song, Jeong-Hwa;Maeng, Hee-Ju;Jin, Hye-Young
    • Hwankyungkyoyuk
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    • v.25 no.1
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    • pp.35-49
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    • 2012
  • The purpose of this study was to investigate satisfaction of student, adult and forest interpreters about facilities and program of children's garden, which was constructed as edutainment space within Korea National Arboretum on May 2011. The results are as follows. First, an information about construction of children's garden should be provided actively, because 70.8% student and 68.6% adult of respondent did not know existence of children's garden. Second, it has been analysed that a fundamental conception of GREEN-I be reflected in construction children's garden, especially, reflecting conception of Enjoy and Edutainment was comparatively high. Third, It was found that ecological experiencing activities program of children's garden was positively to develop environmental literacy for student. Fourth, It was found that satisfaction of uncommon planting area was very low among planting area and satisfaction of forest interpreters was very low about place of ecological experience learning using five senses. Finally, for effective operation of children's garden, children's garden should be provided planting for environmental education connected with the school curriculum and ecological experiencing activities program to enjoy time with the family. Therefore, these results will be applied to improve children's garden and could be applied to construct other children's garden in botanical gardens.

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Analysis of the Impact of Course Type and Delivery Modes on College Students' Online Course Satisfaction (비대면 온라인 수업에서 수업유형 및 운영방식에 따른 대학생의 수업만족도 차이 분석)

  • Kim, Min Kyung;Lee, Ji-Yeon
    • Journal of Information Technology Services
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    • v.21 no.3
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    • pp.73-87
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    • 2022
  • As the COVID-19 pandemic continues to prolong, non face-to-face, online classes has become the new normal in education. To examine the effect of course types and course delivery modes on student course satisfaction, the study analyzed survey data collected from 2,743 students enrolled in a 4-year university located in a metropolitan area. Basic Frequency analysis as well as keyword network analysis were used to analyze student survey data. The main results and implications of the study are as follows. First, the survey results indicated that students preferred asynchronous classes over synchronous online classes. This tendency was consistent regardless of student grades and majors as well as the course type. However, students majoring in more practice-oriented disciplines tend to prefer synchronous online classes and blended classes, and this tendency gets stronger with courses in major. Second, the keyword network analysis results further indicated that interactivity may play an important role in both synchronous and asynchronous online course satisfaction.

A Study Related to Self-Efficacy, Satisfaction with Practice and Fundamentals of Nursing Practicum (일 대학 간호학생의 자기효능감, 실습만족도 및 기본간호수기술과의 관계)

  • Shin, Eun-Ju
    • Journal of Korean Academy of Fundamentals of Nursing
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    • v.15 no.3
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    • pp.380-386
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    • 2008
  • Purpose: The purpose of this study was to investigate the relationship among self-efficacy, satisfaction with practice and fundamentals of nursing practicum in student nurses. Method: The participants were 185 first year students at K College of Nursing in Jeonbuk Province who were taking a practicum for Fundamentals of Nursing and agreed to participate in the study. Data collection was done from November 19 to 30, 2007. The instrument for data collection was a questionnaire on self-efficacy, satisfaction with practice and fundamentals of nursing practicum. Data were analyzed by SPSS-PC ver 12.0. Results: Self-efficacy and fundamentals of nursing practicum were significantly different depending on satisfaction with major and school life. Satisfaction with practice was significantly different depending on relationship with schoolmates and school life. Self-efficacy showed a significantly positive correlation with satisfaction with practice and fundamentals of nursing practicum. Also, satisfaction with practice showed a significantly positive correlation with fundamentals of nursing practicum. Conclusion: This study suggests that self-efficacy helps student nurses to plan a self-directed nursing performance, improves their ability to solve problems and helps to perform fundamentals of nursing practicum well.

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Satisfaction Level on Practice Lesson of Student in Health and Industry Departments. (보건 및 공업계열 학생의 실습만족도에 관한 비교 연구)

  • 이순자
    • Korean Journal of Health Education and Promotion
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    • v.14 no.2
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    • pp.159-169
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    • 1997
  • This research has been produced by asking 274 department of health students and 232 students majoring industrial department from 27. Aug. 1997 to 05. Sep. 1997 and the results are as follows. 1. Satisfaction level on the contents was good, as you see the department of health part's level was 3.22 and the industrial part's level 3.14. 2. Satisfaction level on the practice circumstances was of low, department of health part's level was 3.25 and the industrial part's level was 2.82. 3. Satisfaction level on the length of practice time was as follows: Department of health part's level was 3. 25 and the industrial part's level was 3.08. 4. Satisfaction level on the teaching skill during practice was totally different each other: Department of health part's level was 2.10 and the industrial part's level was 2.76. 5. Satisfaction level on the evaluation and personal relationship was as below. Evaluation-department of health part's level was 2. 57 and the industrial part's level was 3.17. Personal Relationship-department of health part's level was 2.60 and the industrial part's level was 3.15. 6. Total satisfaction level was as follow: department of health part's level was 2.74 and the industrial part's level was 3.04. The satisfaction level for the student of industrial part was higher them that of health part.

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Assessing Students' Satisfaction in Public Universities in Bangladesh: An Empirical Study

  • RAHMAN, S.M. Mahbubur;MIA, Md. Shahin;AHMED, Ferdoushi;THONGRAK, Sutonya;KIATPATHOMCHAI, Sirirat
    • The Journal of Asian Finance, Economics and Business
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    • v.7 no.8
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    • pp.323-332
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    • 2020
  • This study aims to examine the level of students' satisfaction toward the services (i.e. accommodation facilities, transportation facilities, and recreation and sports facilities) provided by the public universities in Bangladesh. The study also aims to identify the major service factors that influence students' satisfaction in public universities in the country. A cross-sectional survey was conducted at six public universities to obtain primary data. A standardized questionnaire was distributed to a total of 500 randomly selected students to collect the data. Several statistical tools, namely, reliability analysis, descriptive statistics, correlation analysis and multiple regression analysis were employed to analyze the data. The findings revealed that recreation and sports facilities have the strongest impact on students' satisfaction in the public universities in Bangladesh. Transportation facilities also have positive and significant impact on student's satisfaction. However, the study found a negative correlation between accommodation facilities and students' satisfaction indicating that students are not satisfied with the accommodation facilities provided by the public universities. The findings of this study provide an insight about students' satisfaction that might be useful to authorities of the public universities and other higher educational institutions in designing policies for various services and facilities to be provided to their students.