• 보건행정학회지
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• 제26권4호
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• pp.246-255
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• 2016

The study of public health systems is an important, but very difficult task. The concept and functions of public health systems are influenced by the views, interests, and influence of the various stakeholders belonging to public health systems and broader social, economic, political, and environmental sectors. To define public health system with conceptual clarification, we must take into account the dynamic and complex aspect of the public health system. This paper reviews health systems and public health systems literature to suggest the concept, goals, and functions of public health systems. In addition, this paper recognizes some challenges, such as leadership and management, resource development, economic support, and service delivery to strengthen public health systems for improving health and well-being of population.

• International Journal of Internet, Broadcasting and Communication
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• 제13권4호
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• pp.90-96
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• 2021

The logistics market is continuously growing due to the development of technology and the growth of the online market. In addition, the social atmosphere that emphasizes non-face-to-face due to the pandemic situation is accelerating the growth of logistics. Delivery of goods ordered online requires delivery process through courier worker. In order for the courier worker to ship the product, the work of loading the product on the truck must be preceded. The accident caused by such delivery and loading work is increasing and it is emerging as a social problem. This study proposes a robot-based automated loading system to efficiently handle the increasing volume of courier service and to construct a more efficient and safe working environment by replacing the physical labor that was overloaded to courier workers. The proposed system replaces the loading of the courier worker and proposes the optimal loading function through the automation system.

• 대한장애인치과학회지
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• 제14권2호
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• pp.111-120
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• 2018

The need for oral health rights for people with disabilities is very high, and current oral health care system does not fully reflect these demands. Efforts to promote oral health of people with disabilities are urgently needed. In order for the disabled to have oral health rights, access to oral health services for people with disabilities should be improved and barriers to access should be resolved. In this study, we propose oral health service delivery system to guarantee oral health rights for the disabled. In addition, before applying the proposed oral medical delivery system, the external effects of the system application were predicted and the expert verification was conducted to find out the solution. There are some controversies about the development of the service delivery system proposed in this study. As a result of the expert verification, there were disagreements about the suitability of the service provider, the suitability of the service recipient, the appropriateness of the service content and scope, and the appropriateness of the cost and the revenue source. Subsequent Delphi surveys require the development of structured questionnaires for discussions that require consensus. It is expected that a reasonable consensus of expert opinions will be derived.

• 디지털융복합연구
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• 제16권8호
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• pp.57-69
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• 2018

본 연구는 기초지방자치단체의 공공-민간협력사회복지서비스 전달체계가 노인들에 대한 서비스만족도와 삶의 질에 미치는 영향을 알아보기 위하여 경기도 남양주시에 거주하는 65세 이상 노인 중 민 관 복지시스템인 '희망케어센터' 이용자와 미이용자를 대상으로 설문조사를 실시하고, '희망케어센터' 이용자 205부, 미이용자 119부 총 324부의 자료를 분석하였다. '희망케어센터' 이용자 그룹과 미 이용자 그룹간의 차이분석 결과 이용자의 복지전달체계 원칙에 대한 인식도의 평균이 미 이용자보다 크게 나타났다. 서비스 만족도 역시 이용자가 미이용자보다 유의적으로 평균이 크게 나타났다. 다만, 삶의 질은 두 집단 간 통계적으로 유의적인 차이가 없는 것으로 나타난 것은 기존의 사회적 취약계층인 '희망케어센터' 이용자들의 낮은 삶의 질이 '희망케어센터' 서비스를 제공받음으로써 간접적 영향을 받아 미이용자들의 수준까지 향상되었다는 기존연구를 뒷받침해준다. 본 연구는 법과 제도적으로 지원이 어려운 대상자를 지원하는 '희망케어센터'의 효과성을 분석하기 위한 연구로 향후 지방자치단체의 복지정책 수립 및 복지전달체계 개선방안을 모색하는데 그 의미가 있다할 것이며, 향후 연구에서는 독립변수의 변인을 좀 더 다양화하여 동일 대상자의 '희망케어센터' 이용 전 후를 비교 분석한다면 보다 심층적인 연구가 될 것으로 사료된다.

• 산업경영시스템학회지
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• 제45권4호
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• pp.79-85
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• 2022

Various non-face-to-face services are being activated due to the influence of the Corona 19 virus around the world. However, unlike the rapid development of delivery services, social awareness of delivery services is causing many problems. Therefore, in this study, we analyze the quality attributes of delivery services from the consumer's point of view, and based on the results, we try to derive a direction for service improvement. In this study, quality factors were established through interviews and surveys with actual consumers, and quality attributes were classified through the Kano model and Timko's customer satisfaction coefficient. "Attractive" is ('Ease of ordering, Accurate delivery to the designated place'), "One Dimensional" is ('Variety of payment methods, Accurate delivery on time, Accurate delivery of ordered food, Degree of non-deformation of packaging conditions, etc., Convenience of use time'), "Must be" is ('Kindness of the delivery person'), "Reverse" is ('provision of services, service response to order discrepancies'). This study has academic significance in that it compensated for the disadvantage of not being able to interpret the mathematical meaning of the Kano model with Teamco's customer satisfaction coefficient. It also has practical implications in that it provides an indirect clue to future improvement directions.

• 한국사회복지학
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• 제46권
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• pp.427-458
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• 2001

The present study is designed to trace the successful reform steps taken within the employment support system in the UK and to extract a set of instructive implications for Korea's future reform path towards an efficient employment support system conductive to youth employment by setting out an analytical framework that links the British experience to the Korean context. To this end, this study focuses on three major aspects of employment support system: delivery mechanism, method of delivery, and programs. Implications drawn from the comparative analysis are as follows. First, the current employment support services in Korea-including job placement service, vocational training, and public works-should be more tightly integrated and delivered in a more consistent fashion in order to become highly accessible to the unemployed. Second, the cooperative network between employment service providers and the corporate sector as demander of labor should be institutionalized in order to make the employment support system more responsive to labor demand. Third, to create an enhanced employment support system that counts in individual differences of the unemployed would require continued, in-depth consultation and case management services along with fully specialized employment caseworkers who would provide them. Fourth, the government should take the initiative and be unflaggingly supportive both institutionally and financially in making future efforts to continuously improve the employment support system on the basis of the implications mentioned above.

• 한국사회복지학
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• 제35권
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• pp.107-131
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• 1998

다양한 사회복지와 보건의료 서비스를 체계적, 효율적으로 제공하고 관리할 수 있는 서비스 통합기능 창출 노력의 첫 단계로서, 서울시 은평구에서 각종 보건의료 및 사회복지 서비스를 이용하고 있는 생활보호 노인 및 장애인들을 시법 사례로 선정하여 사례관리 팀 접근법을 적용 실천해 보았다. 본 연구는 사례관리 팀의 구성과정 및 실천과점을 질적으로 분석하였다. 보건소의 가정도우미 및 담당 사회복지사, 방문간호사, 사회복지관의 재가복지담당 사회복지사 등으로 구성된 사례관리팀에서는 1) 클라이언트와 생활환경에 대한 정보 교환, 2) 각 기관에서 클라이언트에게 제공하고 있는 서비스 내용 파악, 3) 클라이언트가 필요로 하는 서비스 내용 파악, 4) 클라이언트 욕구에 대한 우선 순위 설정, 5) 단일 클라이언트에게 중복 실시되는 서비스 내용 조정, 6) 사례별 사례관리자의 지점, 7) 서비스 통합 또는 연계 체계 구축 시 고려해야할 문제점 등을 다루었다. 보건소나 사회복지관은 클라이언트에 대한 제한된 정보를 가지고 각 기관별로 부분적인 사례관리를 하여 단일 클라이언트에 대한 관리체계의 분열화가 이루어지고 있었는데 사례관리 팀을 운영함으로써 중복된 서비스 지원의 방지와 적절히 조정된 서비스를 제공할 수 있었다. 통합서비스의 효율적인 운영을 위해서는 서비스 통합 체계를 주도적으로 이끌 수 있는 주체가 중요한데 지역사회 단위에서 공공기관이 중심이 되어 민간기관의 참여와 협조를 이끌어 가는 것이 바람직한 것으로 생각된다.

• 가정과삶의질연구
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• 제33권2호
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• pp.53-70
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• 2015

The number of Healthy Family Support Centers has dramatically increased and the services for healthy families such as family education, family counsel, family culture and family care have increased during the past ten years since the Framework Act on Healthy Families was enacted. This growth is largely credited to Healthy Family Specialists. At a time when the family policy delivery system is changing, it is most urgent to enhance the capability of Healthy Family Specialists. In this study, we aim to investigate the current capability of Healthy Family Specialists and suggest the education plan for their empowerment. We collected data from 151 Healthy Family Support Centers by mail and e-mail in June 2014. There were total of 1,001 subjects for analysis(781 by mail and 220 by e-mail). We analyzed the capabilities of Healthy Family Specialist by service areas according to work-related characteristics and possession of a license. Our findings revealed that the capabilities of Healthy Family Specialist varied depending on the service year and whether or not having a licence. These results suggest that the education program for empowerment will provide a differentiated content according to the service year and whether or not having a license. This study contributes to a better understanding of Healthy Family Specialists' current capability and provides insights on how to enhance their capability in order to change the family policy delivery system.

• 대한간호
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• 제15권4호통권84호
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• pp.12-14
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• 1976

• 가족자원경영과 정책
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• 제18권1호
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• pp.141-162
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• 2014

The purpose of this research is to suggest some measures to improve policy issues by analyzing policy related to a child care service program in the community. Gilbert and Terrell's social policy analysis framework is used to analyze an after-school care service program for elementary school children. Furthermore, the Elementary Care Class(including the After-school Program), Youth After-school Academy, and Community Child Center, referred to as public care services, are employed to analyze community care service programs for children. The Elementary Care Class, Youth After-school Academy and Community Child Center are very similar in terms of the contents and application of the care service program for children, and mainly serve children in low-income groups. In addition, although user overlapping is an inevitable problem because the operating time of the Elementary Care Class and After-school Program coincides with that of the Youth After-school Academy and Community Child Center, it is structurally very hard to adjust the content of service, operating time, and so on because of differences in the delivery system for each program. Therefore, it is necessary to generate a unified delivery system to manage after-school care service programs for children and create a new special control tower to solve these problems. Furthermore, it is needed to extend the services to children from general double-income family, which is a blind spot of the care service.