• Title/Summary/Keyword: service oriented

Search Result 1,771, Processing Time 0.038 seconds

Research for innovation of inventory management and improvement of customer service through building future-oriented stores based on RFID technology (RFID 기술기반의 미래형 매장 구축 사례를 통한 재고관리 혁신과 고객서비스 향상 방안 연구)

  • Lee, Chang Soo;Jung, Young Hoon;Lee, Kwang Hyung;Min, So Yeon
    • Journal of Korea Society of Digital Industry and Information Management
    • /
    • v.4 no.3
    • /
    • pp.115-126
    • /
    • 2008
  • This thesis is the research for methods to forecast of dynamic changes at retail stores in the ubiquitous era, and, through adopting RFID based technology, to minimize cost of operation of stores and bringing up better customer service. The core methods had been researched and studied are to build future-oriented stores by providing store system with better customer's convenience based on referring to case studies of future-oriented stores and efficient inventory management method enabling more profitable store, and adopting Smart Carts, Smart Shelf and e-POP and environment sensors as a method in order to provide more improved customer service.

The Study for Methodology of Constructing Service Oriented Enterprise Architecture (서비스지향 전사적 아키텍처 구축방안 연구)

  • Kim, Sung-Min;Hwang, Sang-Kyu;Yun, Hong-Ran
    • 한국IT서비스학회:학술대회논문집
    • /
    • 2006.05a
    • /
    • pp.419-423
    • /
    • 2006
  • 전사적 아키텍처 (Enterprise Architecture)는 단순한 정보자원관리의 수준을 넘어 한 조직의 비전을 달성하기 위해 정보자원을 전략적으로 활용 할 수 있는 도구로 발전하고 있다. 서비스 지향 아키텍처 (Service Oriented Architecture)는 EA구축 시 구성요소를 추출하고, 추출된 구성요소 간 전사적 정렬(alignment)을 유도해내는 도구로 활용할 수 있다. 서비스 지향 전사적 아키텍처 방법론(Service Oriented Enterprise Architecture Methodology)은 SOA기반의 EA구축방법론으로 상위 계획자 수준의 EA로부터 하위 개발자 수준 EA까지 조직의 정보자원을 어떻게 구분 짓고, 구분된 항목 간 연관정보를 어떻게 구성해야 할지에 대한 절차와 방향을 제시함으로써 전사적 정렬(Enterprise Alignment)을 위한 구체적 해결 방안을 제시하고 있다.

  • PDF

A Development of Home Nursing Service System based Service Oriented Architecture (SOA) (SOA 기반의 가정간호서비스 시스템 개발)

  • Hong, Hae-Sook;Park, Chun-Bok;Kim, Hwa-Sun;Cho, Hun
    • Journal of Korea Multimedia Society
    • /
    • v.12 no.11
    • /
    • pp.1680-1691
    • /
    • 2009
  • To improve the quality of healthcare and build up the health delivery system, electronic health record system is important for healthcare institutions providing health services. However, the systems currently operated in domestic healthcare institutions use independent software interface with distributed environment for data search and process. Therefore, it raises an additional expense to buy or develop each interface module when there is a link to new system and the problem of complexity. To solve these problems, this study implemented the service oriented architecture basis for home nursing service and carried out an assessment. The study defined the process modeling and business requirements based on the scenario of service and drew 17 suitable services based on five verification items for service design. To draw the final service, seven services were selected by service litmus test (SLT). The study found that, by the improvement of business process for healthcare service support department, SOA based information system has an effect of time reduction of patient processing time. In conclusion, to enable the hospital information system to cope with various demands of healthcare consumers, it is necessary to consider the application of SOA technology which has excellent interoperability, reusability and maintenance.

  • PDF

A Study of General Reducing Criteria of Customer -Oriented Perceived Gap for Hotel Service Quality

  • Chen, Ching-Piao;Deng, Wei-Jaw;Chung, Yi-Chan;Tsai, Chih-Hung
    • International Journal of Quality Innovation
    • /
    • v.9 no.1
    • /
    • pp.113-133
    • /
    • 2008
  • In recent years, speedy development of Taiwan's hotel industry intensifies market competition, customers' demands on hotel services quality also increase with the increase of their consumption consciousness, and their demands on hotel types diversify, therefore hotel industry should concern on their unique management services quality brought by their different hotel types. The current designed service system or service transmission process may fail to meet customers' demands owing to emphasizing degree gap in service quality. What is worse, it is difficult for hotel industry to actualize complete customer segregation and to provide customized services, therefore comprehensive understanding of customers' demands on the service quality of different types hotels would contribute to operating management improvement of Taiwan hotel industry. This paper divides Taiwan hotels into three types: international tourism commercial type, holiday type and motel, the general hotels. It studies the emphasize degree gap in service quality between the industry and the customers. Data analysis shows that service quality gap (perceived gap) of hotels of different types exists in several quality aspects; what's more, the perceived gaps, service quality aspects, and its items of different types of hotel are also different. After an integrated analysis, this paper puts forward a general and customer-oriented quality item suitable for hotel industry to shorten the perceived gap of service quality, so that the hotel industry could design a service system and service transfer system, which could meet most lodging customers' demands in the context of pluralized customer sources.

A Study for Service Orientation's of Field Staff Effect on the GWP (현장직원의 서비스 지향성이 GWP에 미치는 영향)

  • Kim, Young S.;Kim, Hyunsoo
    • Journal of Service Research and Studies
    • /
    • v.5 no.1
    • /
    • pp.1-15
    • /
    • 2015
  • Service has its aim to maximize customer loyalty for companies to improve business productivity by differentiation from the competition. Public transport services using, the needs and demands of consumers also appear very differently than in the past, looking at the service of the company eye-level of the consumer Is increasing more and more. In order to survive in this environment, companies work together to improve the level of service and ensure customer loyalty is essential. In order to improve our service. What's more, it can be said that it is important to actively participate in the work of the internal customer, employee morale boost. In order to improve customer satisfaction has a service-oriented members should respond to customers and make a good company to work also affects the internal staff to verify this service-oriented and affect. In this study, to be urban rail service orientation of the staff working in the field of operational agencies in the future to measure the impact of many companies to promote the GWP proposes to create a good business implications.

An Service oriented XL-BPMN Metamodel and Business Modeling Process (서비스 지향 XL-BPMN 메타모델과 비즈니스 모델링 프로세스)

  • Song, Chee-Yang;Cho, Eun-Sook
    • KIPS Transactions on Software and Data Engineering
    • /
    • v.2 no.4
    • /
    • pp.227-238
    • /
    • 2013
  • The business based existing BPMN model is a lack of service oriented modeling techniques. Therefore, it requires a layered technique of service oriented business modeling so that can meet the design for a complex application system, developing a system based on SOA. In order to enhance reusability and modularity of BPMN business model, this paper proposes a metamodel and business modeling process based on this metamodel that can hierarchically build a BPMN model. Towards this end, the XL-BPMN metamodel hierarchically established based on MDA and MVS styles are first defined. Then a BPMN service modeling process is constructed based on modeling elements of this metamodel according to the modeling phases. Finally, the result of a case study in which the proposed method is applied to an online shopping mall system is discussed. With the use of well-defined metamodel and modeling process, it is hoped that it can be shown that a service dominated and layered BPMN business model can be established, and that the modularity and reusability of the constructed BPMN business model can be maximized.

A Study on Pre-service Early Childhood Teachers' Perception of Play-oriented Education through Metaphorical Analysis (은유(metaphor)분석을 통한 예비유아교사들의 놀이중심교육에 대한 인식연구)

  • Kim, Hyeyoon
    • The Journal of the Convergence on Culture Technology
    • /
    • v.9 no.4
    • /
    • pp.357-362
    • /
    • 2023
  • This study aims to investigate the perception of pre-service early childhood teachers regarding play-oriented education through metaphorical analysis, in order to comprehend its meaning that pre-service early childhood teachers perceive. A questionnaire was used, which asked the participants to express play metaphorically and provide reasons for their choices. The collected data were analyzed using a systematic metaphorical analysis approach. The results revealed that the metaphorical expressions of pre-service early childhood teachers regarding play-oriented education were categorized as instructional methods being the most prominent, followed by environment, enjoyment/happiness, autonomy, growth and development, interactive relationships, child-directedness, the essence of life, interest, creativity, potential, variability, everyday life, ambiguity of beginnings and endings, naturalness, and others. Based on these findings, it is expected that one can attain insights regarding the methods of training pre-service early childhood teachers on how to implement play-centered education in the revised Nuri curriculum.

A Relationship Management Service for Consistent References Between Domain Objects (도메인객체의 일관성 있는 참조를 위한 연관정보 관리 서비스)

  • Choi, Yun-Seok
    • Journal of Internet Computing and Services
    • /
    • v.8 no.4
    • /
    • pp.129-136
    • /
    • 2007
  • The domain model pattern which belongs to enterprise architecture patterns has reusability, scalability and maintainability. To use the domain model pattern, mapping with persistency layer, transaction management and various services are needed. This paper proposes that relationship management service to solve a consistency error which arises in case of removing domain objects. The proposed relationship management service monitors methods of domain objects and intercepts the flow of control to solve the reference errors. This service is implemented by using AOP(Aspect-Oriented Programming), so it can provide the service without modifications of domain objects and other services.

  • PDF

An analysis of Science Class According to Inquiry Score by Pre-Service Science Teacher (예비 과학 교사가 탐구 점수표에 따라 분석한 현장 과학 수업)

  • Kim, Young-Shin
    • Journal of The Korean Association For Science Education
    • /
    • v.23 no.5
    • /
    • pp.561-573
    • /
    • 2003
  • The teacher plays important role at students' achievement. This study analyses science class by pre-service science teacher. An survey tool for analysis of science class was composed of the lesson, student behavior, teacher behavior and questioning techniques. Pre-service science teacher analyzed the science class of 100 science teacher. The results of this study showed that pre-service science teacher analysis that current science class did not focused on inquiry-oriented. The score of science class did not statistically significantly difference by science teacher's characteristics as gender and age. Also, they analyses that science teacher use concept-oriented and teacher-oriented method.

Development of an Integrated Design System Using Service-Oriented Architecture Concept (서비스 지향 구조 개념을 적용한 통합 설계 시스템 개발에 관한 연구)

  • Lee J.K.;Park S.W.;Bang J.S.;Lee H.M.
    • Proceedings of the Korean Society of Precision Engineering Conference
    • /
    • 2005.10a
    • /
    • pp.958-961
    • /
    • 2005
  • This paper introduces the development of an integrated design system using Service-Oriented Architecture. The system is proposed and being developed based on several advanced technologies, such as multi-agents, Internet/web Service, workflow, database and is aiming to provide the successful fulfill our target of integrating personnel, design activities and engineering resources along a predefined engineering design project (workflow) during product development process. By using SOA concept, the system tries to separates the engineering process into the engineering knowledge and the usage of engineering tool. Consequently, the computing resources in organization can be fully utilized and thus the cost can be reduced. The system is being designed and developed on the base of JADE (Java Agent DEvelopment Framework).

  • PDF