• Title/Summary/Keyword: service interruption

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A Customer Interruption Cost Assessment Using Customer Survey (설문 조사방법을 이용한 수용가 정전비용 평가)

  • Chu, Cheol-Min;Lee, Byung-Sung
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.59 no.10
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    • pp.1787-1791
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    • 2010
  • This paper presents the survey results of the interruption on domestic customer, especially commercial, with primary focus on the cost are presented. General method utilized in quantifying the benefit of reliability on power system is to estimate the Customer Interruption Cost(CIC) associated with the electric service interruption. According to change the circumstance of electricity market by the deregulation and the introduction of new technology, reliable and accurate CIC is required for estimate the applied plan and technology under the circumstance. This paper presents the commercial customer interruption cost is estimated by the survey conducted by KEPCO in 2009. To collect the customer interruption data for calculation of CIC, the survey is conducted. The survey targeting commercial customer around the branch-offices under twelve regional headquarters of KEPCO was carried out.

Customer Interruption Cost Assessment of Domestic Residential Customer Using Customer Survey (설문조사방법을 이용한 가정용 수용가 정전비용 평가)

  • Lee, Byung-Sung;Chu, Cheol-Min
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.59 no.10
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    • pp.1792-1796
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    • 2010
  • In this paper, the survey results of the interruption on domestic residential customer with primary focus on the cost are presented. General method utilized in quantifying the benefit of reliability on power system is to estimate the Customer Interruption Cost(CIC) associated with the electric service interruption. According to change the circumstance of electricity market by the deregulation and the introduction of new technology, reliable and accurate CIC is required for estimate the applied plan and technology under the circumstance. This paper presents the residential customer interruption cost is estimated by the survey conducted by KEPCO in 2009. To collect the customer interruption data for calculation of CIC, the survey is conducted. The survey targeting residential customer around the branch-offices under twelve regional headquarters of KEPCO was carried out.

Analysis of a finite buffer with service interruption in a network interface unit (서비스 가로채기가 있는 네트워크 접속장치내의 유한버퍼의 분석)

  • 김영한
    • Journal of the Korean Institute of Telematics and Electronics A
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    • v.33A no.2
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    • pp.1-7
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    • 1996
  • In this paper, we analyzed the packet blocking probability of a finite buffer in a network interface unit. In general, a network interface unit which provides a means of interface between the network and computer has a microprocessor and a protocol processor for the network access protocols. It also has a receive buffer for the arriving packets from the network which is served by the microprocessor with service interruption by the protocol processor. In this paper, we modeled the receive buffer as a discrete time server with service interruption, and obtained the packet blocking probability using the mini-slot approximation.

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Investigation and Analysis of Interruption Characteristics for Industrial Customers

  • Choi, Sang-Bong
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.21 no.4
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    • pp.45-52
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    • 2007
  • Electric power is an important element in any modern economy. The availability of a reliable power supply at a reasonable cost is important for the economic growth and development of a country. Electric power utilities throughout the world therefore strive to meet customer demands economically with high quality and reliability. As the power industry moves towards open competition, therefore, there has been a call for a methodology by which to evaluate power system reliability through the use of customer interruption characteristics. This paper presents the results of an investigation and analysis of interruption characteristics of an industrial customer in Korea. This study used a direct visit survey to determine the investigation and analysis of electric service quality and the characteristics of industrial customers in Korea. A customer survey conducted throughout Korea via personal interviews of 660 sample customers is presented here. Variation according to characteristics of interruption such as duration, time of day, frequency and day of interruption was also investigated

The Electric Service Reliability Investigation of the large Customers (대수용가 공급 신뢰도 조사)

  • Hong, Soon-Hak
    • Proceedings of the KIEE Conference
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    • 1987.11a
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    • pp.154-156
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    • 1987
  • An important aspects of power system design involves consideration of service reliability requirements of load to be supplied and service reliability provided by any proposed system. This paper shows the investigation of the 1984 KEPCO service reliability to the large electric consumer whose contracted maximum demand is over 500 kw. 68 customers of the total 111 investigated are located in Myungdong area and Yuido in Seoul. Of the customers are included hotel Lotte, Giobo and Seoul national University Hospital. The average service reliability of Myungdong area customers is 316min/yr/customer and about 7 times/yr/customer, and 160 min, 6 times for Yuido. Which the service reliability the interruption and the interruption frequency which caused by the customers receiving facilities were showed. The investigation is telling that the service reliability of the underground distribution area are very superior to the other area reliability. The investigated reliability seem not appropriate to be improved by change of distribution System as well as equipments and facilities improvement in the near future.

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A Study on the Reliability Index and Customer Density of Distribution System (배전계통의 신뢰도 지수와 수용가 밀도에 관한 연구)

  • Bae, In-Su;Kim, Jin-O
    • The Transactions of The Korean Institute of Electrical Engineers
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    • v.60 no.9
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    • pp.1646-1650
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    • 2011
  • SAIDI(System Average Interruption Duration Index) is the index that signifies the power quality of customers. SAIDI is also used to know how well utilities operate their systems. The annual interruption time in the areas that consists of widely distributed customers, is generally longer than that in the areas that consists of heavily concentrated customers. The Reliability index of huge system is not necessarily better or worse than that of small system, because SAIDI is irrelevant to the total amount of power sold or the total number of customers. This paper proposes a customer density very relevant to SAIDI. The proposed customer density is used to modify the existing SAIDI to more clearly express the service level of power supply. A modified WSAIDI(weighted SAIDI) can be a useful indicator helping utilities improve the reliability of their systems and customers evaluate the service level of receiving power.

The Effect of Work Interruption on Workload and Perception of Patient Safety Culture in Ward Nurses (병동간호사의 간호업무중단이 업무부담과 환자안전문화인식에 미치는 영향)

  • Doo-Nam Oh;Ye-Won Lee
    • Quality Improvement in Health Care
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    • v.28 no.2
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    • pp.2-13
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    • 2022
  • Purpose:This study aimed to identify the effect of work interruption that influenced workload and perception of patient safety culture on ward nurses. Methods: Participants were 184 ward nurses, with more than 12 months of work experience, from two tertiary hospitals in S city. A descriptive correlational study design was used. Collected data were analyzed using descriptive statistics, t-test, ANOVA, Mann-Whitney U test, Kruskal-Wallis test, Pearson's correlation, and hierarchical multiple regression analysis via SPSS version 27.0. Results: The results showed that general wards nurses had a higher degree of work interruption (t=5.632, p<.001) and workload (t=3.603, p<.001) compared to comprehensive nursing care service wards nurses. More interruption in nursing work caused more burden on work (γ=.440, p<.001) and led to lesser perception of patient safety culture (γ=- .199, p=.007). Finally, the regression analysis showed that work interruption had a statistically significant relevance on nurses' workload (F=20.582, p<.001) and perception of patient safety culture (F=8.792, p<.001). Conclusion: To alleviate ward nurses' work interruption and decrease the negative effect on workload and perception of patient safety culture, it is necessary to mediate nurse staffing level and the number of assistants and utilize the environment.

A study Improvement Direction for Arc Interruption Equipment and On-line Monitoring System of Consumer Low Voltage Facilities (수용가 저압 전기설비의 원격 감시시스템 및 아크차단 장치 활성화 방안에 관한 연구)

  • Kim, Gi-Hyun;Park, Chee-Hyun;Lim, Young-Bai;Choi, Myeong-Il;Bae, Suk-Myong
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.22 no.1
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    • pp.79-86
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    • 2008
  • Domestic and foreign follows the trend which is that safety checkup of electrical facilities is serviced by on-line system with joining information technology. This paper research improvement of what kind of system and law for market environment of electric power value added service. For improvement of market environment of electric power value added service, this paper researches improvement of on-line monitoring system and necessity of arc interruption and revision of arc related law.

Questionnaire Development and Survey & Analysis for the Calculation of the Domestic Industrial Customer Interruption Costs (산업수용가의 정전비용 산출을 위한 조사 분석 연구)

  • 박충열;남기영;허창수
    • Journal of the Korean Institute of Illuminating and Electrical Installation Engineers
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    • v.18 no.4
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    • pp.165-170
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    • 2004
  • This paper presents summary results of direct interview survey of Korean industrial customers conducted to evaluate the direct and short duration interruption costs resulting from local random electrical supply interruptions. The cost is evaluated using the questionnaires authors designed, which are mainly on the experience or preparatory actions consumers predicted they would take. Economic evaluation of reliability that traditionally takes into account duration and frequency of interruption does not accurately reflect the lost value or economic impacts of industrial customer, especially large size, caused by any kind of interruption. So, to imply the substantial difference in costs incurred by different customer group, the authors apply the international standards, i.e. IEC, IEEE, to the analysis on the interruption costs.