• Title/Summary/Keyword: service function

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On the Service Design Using Service Satisfaction Index (서비스 만족지수를 고려한 서비스 설계)

  • Kim, Jun-Hong
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.31 no.3
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    • pp.52-60
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    • 2008
  • This paper proposed a service satisfaction index in the service design. We utilize the service blueprint as the basic tool for the service process analysis, construct a service flow fishbone diagram which consists of the encounters representing the interaction between customer and service deliverer. To evaluate the service satisfactions of the service element a service satisfaction function is used. The service satisfaction function has the generic properties of the prospect theory with the probabilistic utility value in order to evaluate the service bundle which Is constructed by tangible and intangible service elements. A numerical example using the A/S service of Electronic Co. is presented for the verification.

A study on the difference between in-service and pre-service teachers' recognition for linear equations and linear functions (일차방정식과 일차함수에 대한 현직교사와 예비교사의 인식)

  • Lee, Heonsoo;Kim, Young Cheol;Park, Yeong Yong
    • Journal of the Korean School Mathematics Society
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    • v.19 no.4
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    • pp.395-415
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    • 2016
  • In this paper, we study the recognition of in-service teachers and pre-service teachers about the concepts of liner equations and liner functions. We chose 49 in-service teachers at secondary schools in G city and 29 pre-service teachers in M university and investigate their recognition about the concepts of liner equations and liner functions. We found following facts. First, in-service teachers and pre-service teachers tend to recognize a linear equation as an equation in one known rather than an equation in two unknowns. Second, in-service teachers and pre-service teachers tend to recognize a linear function as an explicit function rather than an implicit function. Finally, the difference between in-service teachers' recognition and pre-service teachers' recognition is not statistically significant.

The Effects of Self-Differentiation and Ego-Resilience on Service Maladjustment Behaviors of Social Service Agent (사회복무요원의 자아분화와 자아탄력성이 복무 부적응행동에 미치는 영향)

  • Lee, Kyung-hee;Park, Jung-yoone
    • The Journal of the Korea Contents Association
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    • v.18 no.4
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    • pp.60-76
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    • 2018
  • The objective of this study was to determine the effects of self-differentiation and ego-resilience on service maladjustment behaviors of Social Service Agent. To achieve this, we chose these research questions. To verify these research questions, data were collected by distributing 470 questionnaires to Social Service Agent serving in service organizations located in Seoul. Four hundred twenty-seven surveys were used for statistical analysis. The results of this study are as follows: First, Social Service Agents were shown to generally adjust well to service, as self-differentiation and ego-resilience were slightly higher than the median, while service maladjustment behavior was slightly lower than the median. Second, when the effects of sociodemographic characteristics, self-differentiation and ego-resilience on service maladjustment behavior were studied, all values of sociodemographic characteristics, self-differentiation and ego-resilience affected all lower factors of service maladjustment behavior with significance. For social withdrawal, the effectiveness of interpersonal relations, optimistic attitude, and the degree of family regression had a negative correlation, and emotional divorce, education level, and term of service had a positive correlation. The degree of family regression, anger management, and cognitive function vs. emotional function had a negative correlation with hyperactivity while self unity had a positive one. Family regression, cognitive function vs. emotional function, anger management, and family's economic level negatively correlated with aggression. Family regression, optimistic attitude, cognitive function vs. emotional function, family's economic level and term of service had a negative correlation with obsession and compulsion.

A Mechanism for Configurable Network Service Chaining and Its Implementation

  • Xiong, Gang;Hu, Yuxiang;Lan, Julong;Cheng, Guozhen
    • KSII Transactions on Internet and Information Systems (TIIS)
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    • v.10 no.8
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    • pp.3701-3727
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    • 2016
  • Recently Service Function Chaining (SFC) is promising to innovate the network service mode in modern networks. However, a feasible implementation of SFC is still difficult due to the need to achieve functional equivalence with traditional modes without sacrificing performance or increasing network complexity. In this paper, we present a configurable network service chaining (CNSC) mechanism to provide services for network traffics in a flexible and optimal way. Firstly, we formulate the problem of network service chaining and design an effective service chain construction framework based on integrating software-defined networking (SDN) with network functions virtualization (NFV). Then, we model the service path computation problem as an integer liner optimization problem and propose an algorithm named SPCM to cooperatively combine service function instances with a network utility maximum policy. In the procedure of SPCM, we achieve the service node mapping by defining a service capacity matrix for substrate nodes, and work out the optimal link mapping policies with segment routing. Finally, the simulation results indicate that the average request acceptance ratio and resources utilization ratio can reach above 85% and 75% by our SPCM algorithm, respectively. Upon the prototype system, it is demonstrated that CNSC outperforms other approaches and can provide flexible and scalable network services.

The moderating effect of Health Literacy on the association between Dementia Service and Cognitive function (치매 서비스 경험과 인지기능 간의 관계 연구: 건강정보이해능력 집단 비교를 중심으로)

  • Shin, Hye-Ri;Kim, Young-Sun;Lee, Sang-Hwa;Choi, Eun Young;Maeng, Sungho
    • Journal of Digital Convergence
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    • v.18 no.11
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    • pp.395-407
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    • 2020
  • The current study aims to examine whether dementia service utilization is associated with cognitive function and whether health literacy moderates the relationship between dementia service utilization and cognitive function. Data were drawn from the 2016 Dementia Literacy Survey collected by K University. The final analytic sample included 522 community-dwelling older Koreans aged 60 to 79. Results from multivariate regression analyses showed that both dementia service use and higher levels of health literacy were related to better cognitive function and that health literacy had significant moderating effects. When older adults used dementia service, those with higher levels of health literacy reported higher levels of cognitive function than those with lower levels of health literacy. Our findings suggest that health literacy plays an important role in determining the cognitive health benefits arising from dementia service utilization.

Estimation of a Level of Service and Cost of Service Function for Road Pavements for Performance Management in the Public Sector (공공부문 성과관리를 위한 도로포장의 서비스수준과 서비스비용 함수 추정)

  • HAN, Daeseok;LEE, Suhyung;LEE, Sang Hyuk;YOO, In-kyoon
    • International Journal of Highway Engineering
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    • v.18 no.4
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    • pp.9-18
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    • 2016
  • PURPOSES : This study aimed to evaluate the performance of pavement management works and to develop a function for estimating the level of service (LOS) and cost of service (COS) for the systematic and quantitative management of pavement performance in the public sector. METHODS : The International Roughness Index (IRI) was used as the performance index for pavement management. Long-term pavement performance data for a period of 7 years (2007-2014) collected by the National Highway Pavement Management System and historical maintenance budget data published by the South Korean government were used to develop the LOS-COS function. Based on the function, a model for estimating the appropriate budget as well as the network conditions was suggested. RESULTS : There was high degree of correlation between pavement performance and the investment level (R = - 0.74). The developed LOS-COS function suggested that the unit cost to improve the network IRI to 1 m/km was 32.6 billion KRW. Further, the maintenance costs normalized with respect to the LOS levels were LOS-A = 88.2 billion KRW, LOS-B = 55.6 billion KRW, and LOS-C = 23.0 billion KRW. CONCLUSIONS : This study proposes a simple way of developing a LOS-COS function. It also shows how to develop a network budget demand and condition estimation model using the LOS-COS function. In addition, it is the first attempt to evaluate the road maintenance budget in South Korea. It is expected that these results will help in the negotiations between the road managers and budget makers.

Long-term cognitive, executive, and behavioral outcomes of moderate and late preterm at school age

  • Jin, Ju Hyun;Yoon, Shin Won;Song, Jungeun;Kim, Seong Woo;Chung, Hee Jung
    • Clinical and Experimental Pediatrics
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    • v.63 no.6
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    • pp.219-225
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    • 2020
  • Background: There is increasing concern that moderate preterm (32-33 weeks' gestation) and late preterm (34-36 weeks' gestation) birth may be associated with minor neurodevelopmental problems affecting poor school performance. Purpose: We explored the cognitive function, cognitive visual function, executive function, and behavioral problems at school age in moderate to late preterm infants. Methods: Children aged 7-10 years who were born at 32+0 to 36+6 weeks of gestation and admitted to the neonatal intensive care unit from August 2006 to July 2011 at the National Health Insurance Service Ilsan Hospital were included. We excluded children with severe neurologic impairments, congenital malformations, or chromosomal abnormalities. Neuropsychological assessments consisted of 5 neuropsychological tests and 3 questionnaires. Results: A total of 37 children (mean age, 9.1±1.2 years) participated. The mean gestational age at birth was 34.6±7.5 weeks, while the mean birth weight was 2,229.2±472.8 g. The mean full-scale intelligence quotient was 92.89±11.90; 24.3% scored between 70 and 85 (borderline intelligence functioning). An abnormal score was noted for at least one of the variables on the attention deficit hyperactivity disorder diagnostic system for 65% of the children. Scores below borderline function for executive quotient and memory quotient were 32.4% and 24.3%, respectively. Borderline or clinically relevant internalizing problems were noted in 13.5% on the Child Behavior Check List. There were no significant associations between perinatal factors or socioeconomic status and cognitive, visual perception, executive function, or behavior outcomes. Conclusion: Moderate to late preterm infants are at risk of developing borderline intelligence functioning and attention problems at early school age. Cognitive and executive functions that are important for academic performance must be carefully monitored and continuously followed up in moderate to late preterm infants.

Analysis on the Effect of Using the Daytime Mental Rehabilitation Service (주간(晝間) 정신재활서비스 이용 효과 분석)

  • Choi, Sook-Hee;Lee, Key-Hyo;Jung, Yong-Mo
    • The Korean Journal of Health Service Management
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    • v.5 no.3
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    • pp.133-143
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    • 2011
  • This study is purposed to suggest the method for improving the effect of the mental health project by checking the influence of the "value and function of the mentally disabled" to the "satisfaction to current life of the mentally disabled" for the users of the daytime mental rehabilitation service in the local community, and the difference in the"satisfaction to the current life of the mentally disabled" and "value and function of the mentally disabled" depending on the participation into the mental rehabilitation program. With regard to the "satisfaction to the current life of the mentally disabled", the result showed that the "relation between the current user members" and "consideration about himself in usual time" were the positive influential factors out of the measuring factors for the "value and function of the mentally disabled." In addition, with regard to the "satisfaction to the current life of the mentally disabled", in case of participating to the "vocational rehabilitation program" out of the mental rehabilitation programs, the general "personal value and function which are felt by the mentally disabled" has higher significant difference in case of participating into the "social technology program", "daily life program", "vocational rehabilitation program", "leisure activity program" out of the mental rehabilitation programs than non participating.

A Design of Brake Control System for Electrical Multiple Unit (전동차 제동제어장치 설계)

  • 이우동;최규형
    • Proceedings of the KSR Conference
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    • 2000.05a
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    • pp.151-156
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    • 2000
  • The brake system is important to stop train safely. The train is sloped by regenerative brake and pneumatic brake which are continuously blended at service brake. When service is applied to train, it is controlled by train weight and brake command. The jerk limitation function is applied for impulseless smoothing braking. All brake applications in service condition have a function of the variable load control to keep the braking effort in proportion to each car load. All of control function are performed by brake controller. Therefore, we will propose the design of brake control system in order to control efficiently

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A TINA-Based Component Modeling for Static Service Composition

  • Shin, Young-Seok;Lim, Sun-Hwan
    • Journal of information and communication convergence engineering
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    • v.2 no.1
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    • pp.40-45
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    • 2004
  • This paper describes a modeling of service composition manager based on TINA (Telecommunication Information Networking Architecture). The Service composition function is mainly motivated by the desire to easily generate new service using existing services from retailers or $3^{rd}$-party service providers. The TINA-C specification for the service composition does not include the detailed composition procedure and its object models. In this paper, we propose a model of components for the service composition, which adapts a static composition feature in a single provider domain. To validate the proposed modeling, we implemented prototype service composition function, which combines two multimedia services; a VOD service and a VCS service. As a result, we obtain the specification of the detailed composition architecture between a retailer domain and a $3^{rd}$-party service provider domain.