• Title/Summary/Keyword: satisfaction in building

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An exploration of the meaning of work through job crafting by Learning Village Activists (학습마을활동가의 잡 크래프팅을 통한 일의 의미 탐색)

  • Song, Seong-Suk
    • Journal of Industrial Convergence
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    • v.19 no.3
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    • pp.51-60
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    • 2021
  • This study aims to do in-depth exploration of the meaning of learning village activists' work, focusing on job crafting. A qualitative case study was conducted through participant observation and in-depth interview from March 23, 2020 to March 05, 2021. As a result of the analysis, a task crafting showed 'task performance using one's own strengths and resources', 'executing additional tasks other than the specified tasks', and 'changes in work methods for efficient task performance'. In a cognitive crafting, 'recognition of the importance of work and sense of vocation', 'recognition of happiness and pleasure in work', and 'recognition of roles to expand work expertise' appeared. In a relation crafting, 'building a community of practical learning with colleagues', 'a mediator of the growth and change of village residents', and 'coexistence of conflict and cooperation with business associates' were shown. In conclusion, learning village activists were actively changing their work through the job crafting and this can be used as basic data to improve the satisfaction with their work. A follow-up study was proposed for activists in learning villages in other regions.

Assessment of Village Health Worker Training Program in Tuguegarao, Philippine

  • Kim, Jung-Min;Koh, Kwang-Wook;Oak, Chul-Ho;Jung, Woo-Hyuk;Kim, Sung-Hyun;Park, Dae-Hee
    • Journal of Preventive Medicine and Public Health
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    • v.42 no.6
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    • pp.377-385
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    • 2009
  • Objectives : This study was performed to evaluate the effectiveness of 'village health worker training program' which aimed to build community participatory health promotion capacity of community leaders in villages of low developed country and to develop methods for further development of the program. Methods : The intervention group were 134 community leaders from 25 barangays (village). Control group were 149 form 4 barangays. Intervention group participated 3-day training program. Questionnaire was developed based on 'Health Promotion Capacity Checklist' which assessed capacity in 4 feathers; 'knowledge', 'skill', 'commitment', and 'resource'. Each feather was assessed in 4 point rating scale. Capacity scores between intervention group and control group were examined to identify changes between the pre- and post-intervention periods. A qualitative evaluation of the program was conducted to assess the appropriateness of the program. The program was conducted in Tuguegarao city, Philippine in January, 2009. Results : The result showed significant increases in the total health promotion capacity and each feather of health promotion capacities between pre and post assessment of intervention group. But there was no significant change in that of control group. Participants marked high level of satisfaction for preparedness, selection of main subjects and education method. Qualitative evaluation revealed that training program facilitated community participatory health promotion capacity of participants. Conclusions : This study suggested that the Village health worker training program is effective for building health promotion capacity of community leaders and it can be a main method for helping low developed countries with further development.

Improvement through Analysis of Current Open Book Policy for the Korean CM at Risk (국내 시공책임형 CM 오픈북 정책 현황 분석을 통한 개선방안)

  • Park, Kyungmo;Kim, Changduk
    • Korean Journal of Construction Engineering and Management
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    • v.17 no.2
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    • pp.3-11
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    • 2016
  • CM at Risk has been introduced in Korea to keep up with the global standards of construction management and provide a higher quality of cm service in line with a rapid change of the construction industry recently. However, it is widely considered that more time would required to settle down the system due to a lack of understanding towards CM at Risk, shortage of reliability and low capability to manage and undertake CM at Risk. Therefore, this research is analyzed problems of contract types, open book policies, and contract conditions of 33 numbers of projects undertaken by a bespoke domestic construction management firm in this research. Moreover, this research is suggested a method to establish an open book policy of CM at Risk aiming a better customers satisfaction through staff training, simplifying and improving a payment system, and a way to settle down an open book policy by improving a performance management system on site. It's expected that this research will contribute to a more competitive system with more dominating the market and a differentiation of the service so as clients to rely more on the CM at Risk.

Evolution of Relationship Marketing in the New Reality: Focused on the Pervasiveness of Digital New Media and the Enlargement of Customer Participation (21세기 새로운 현실에서 Relationship Marketing의 진화: 디지털 뉴미디어 환경의 보편화와 고객 참여의 고도화를 중심으로)

  • Lim, Jong Won;Cho, Ho Hyeon;Lee, Jeong Hoon
    • Asia Marketing Journal
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    • v.13 no.4
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    • pp.105-137
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    • 2012
  • After relationship marketing emerged as a new approach in the marketing field in the 1980s, it has been widely studied in the United States, Europe and Asia. Rapid environmental changes and global competition has made it inevitable for companies to consider their relationships with the environment more closely. Under these circumstances, relationship marketing has held a position as a pivotal paradigm in the field of strategy as well as in marketing. In addition, relationship marketing has overcome the limitations of a traditional marketing research while providing richer implications in company's marketing activities. The paradigm shift to relationship marketing has brought fundamental changes in a marketing point of view. First, in philosophical aspects, unlike past research which focused solely on customer satisfaction, organizational relationship parameters which focuses on trust and commitment has become key elements of successful relationship marketing while shifts in thoughts naturally take place from adaptive marketing to strategic marketing. Second, in structural aspects, the relational mechanism of governance such as network structure with a variety of relational partners has emerged as a new marketing organization from the previous simple structure focusing on the micro-economic, marketbased trading between seller and customer. Third, in behavioral aspects, it proposed the strategic course of the action of gaining an advantage over the competition on the individual firm level by focusing on building long-term relationships and considering partnership with the components in the entire marketing system, rather than with one-time transaction-centric action between a seller and a customer. Fourth, in the aspects of marketing performance, marketing performance was sought through the long-term and cooperative relationship with various stakeholders, including customers in the marketing system, focusing on the overall competitive advantage based on relationship rather than individual performance of individual companies' marketing activities, such as market share and customer satisfaction. However, studies of relationship marketing were mostly centered in interorganizational relationships focusing on the relational structure and properties of commercial sector in the marketing system. Paradoxically, the circumstance of the consumer's side that must be considered is evolving again in relationship marketing. In structural aspects, a community, as the new relationship governance structure in the digital environment, and in behavioral aspects, the changing role of consumer participation demanding big changes in the digital environment engaged in the marketing system. The possibility of building a relationship marketing community for common value creation is presented in terms of organization of consumers with the focus on changing marketing environment and marketing system according to the new realities of the 21st century- the popularity of digital environments and the diffusion of customer participation. Therefore, future research of relationship marketing must seek for a truly integrated model including all of the existing structure and properties of the research oriented relationship from both the commercial and consumer sector.

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Case Study on the Characteristics of Hanok Hotel (한옥호텔의 배치 및 공간특성에 관한 사례조사)

  • Kim, Sunyoung;Hwang, Yeon-Sook
    • Korean Institute of Interior Design Journal
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    • v.23 no.6
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    • pp.169-177
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    • 2014
  • The purpose of this study is to analyze the design characteristics of Hanok hotel. This study was approached by using theoretical investigation and a field survey. The field survey analyzed the current situations by conducting the master plan layout, architecture and interior design of the Hanok hotel. The field survey was tested by examining four different Hanok hotels from February 2014 to July 2014. After all, the results were analyzed based on given categories. The results of this research can be summarized as following. First, the characteristic of the master plan layout in Hanok hotel was appeared as "ㄷ" and "ㅡ" shapes. Those layouts were based on the spatial and the functional aspects of Hanok hotel facilities. Second, three different structural methods such as the korean traditional wooden structure, concrete, and masonry method were used in Hanok hotel construction to deliver the traditional architecture aspects while considering the functionality and convenience of the building. Third, most of Hanok hotels had the limited furniture range. The consideration of using several types of traditional furniture in different rates of the guest rooms help to increase the service quality and customer's satisfaction. Fourth, there were no diversity of using materials and colors in Hanok hotels that only few of them were used to express the traditional look. Fifth, the local characteristics were found in several Hanok hotels. To reflect the local characteristics in Hanok hotel is to construct a suitable environment to fit in nature and also it is easily to convey the local culture to others.

Forecast on Internal Condensation at Balcony Ceiling of Super-high Apartment Building Faced with Open Air (외기에 면한 초고층 아파트 발코니 천정 내부결로 예측)

  • Choi Yoon-Ki;Ahn Jae-Bong
    • Korean Journal of Construction Engineering and Management
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    • v.4 no.4 s.16
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    • pp.155-163
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    • 2003
  • There are a growing number of cases to expand balconies of apartments faced with open air in order to enhance functional satisfaction and efficiency of dwelling space. In case of the balcony expansion at the floor, however, it is difficult to exclude a possibility of bringing about internal condensation due to the difference of temperature between indoor air and outdoor air caused by the Inflow of outer low-temperature air through the upper part of ceilings by failure in completely putting together the outer composite wall panels on the aluminum curtain walls installed at outer walls This study is to forecast possible occurrence of internal condensation around parapets and H-beam located at the inside of balcony ceilings on the uppermost floor of super-high apartment buildings faced with open air in order to provide dwellers with more comfortable environment in the related space and get rid of their uneasiness about the condensation. In this study, we estimated internal condensation, which vary in accordance with humidity pressure distribution, at curtain walls, stone panels or lower parts of slabs that constitute outer space of the residence and are weak against heat, through temperature forecast and temperature distribution interpretation program at normal two-dimension temperature

A Study on the Improvement of Common Facilities in the Rural Village (농촌마을 공동시설 개선 방향 설정에 관한 연구)

  • Jo, Sun-Jae;Im, Seung-Bin;O, Hwi-Yeong
    • Journal of Korean Society of Rural Planning
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    • v.2 no.2
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    • pp.37-44
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    • 1996
  • The main aim of this study is to propose the improvement guidelines for the rural communit;- facilities(short as RCFs) in the village level. 28 villages were selected in consideration of the travelling distance to the nearest city, farming types and percentage of farm to total land. Through the analyses of the physical conditions and utilizing practices of RCFs in case villages, the tentative improvement guidelines were finally formulated. The major results of the study were summarized as follows ' 1. Most villagers thought the village hall and Jungjamok(Korean-style outdoor rest point) being centrally located, which was reflected in their high satisfaction with the accessibility to RCFs.However, they evaluated that above two places were too small and old for normal use, so set forth their views of high dissatisfaction on the scale of RCFs, 2. Analyses results of the survey in the study showed the ranking order of service level of RCFs as following; the village hall l rest building for the aged 1 rural-pocket park 1 village store / playground.And the need for cultural function was much more highly expressed than merely meeting function. 3. Considering together with the analysis results of this study and the related referencing guidelines, it is proposed to introduce the village hall, shop, and village store as basic ones of RCFs in the village level, which should form a single complex connected mutually and functionally each other.

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Construction on Lot Tracking System for Failure Cost Reduction of a Small and Medium Precision Parts Processing Company (중소정밀부품가공기업의 실패비용 감소를 위한 로트추적시스템 구축)

  • Ha, Young-Soo;Park, Soo-Yong;Lee, Dong-Hyung
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.42 no.3
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    • pp.80-88
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    • 2019
  • Recently, automobile manufacturing companies, which are major customers of them, are requiring IATF 16949 (ISO/TS 16949) certification as a mandatory requirement to secure product quality. In particular, IATF 16949 : 2016, revised in October 2016, was reinforced product traceability requirements for production information management by lot in the production process. Therefore, small and medium-sized precision parts processing companies in the automobile industry are very difficult to survive due to quality and price competition for customers satisfaction. MES (Manufacturing Execution System) is required to solve this problem. However, small and medium sized precision parts processing enterprises are reluctant to introduce the MES which is not suitable for the manufacturing environment of them such as high cost and low utilization. Even if the system is introduced, it is difficult to operate and maintain the system because the lack of computer manpower. In this paper, we propose a method for building a lot tracking system for small and medium precision parts processing companies by reviewing relevant literature and analyzing cases. In addition, by managing the production history for each lot of the final product in the system, we will grasp the effect of reducing the quality failure cost obtained by minimizing the range of defect selection.

Resilience among Undergraduate Freshmen during the COVID-19 Pandemic: The Development of Resource Promotion Program (COVID-19 팬데믹 상황에서 대학신입생의 회복탄력성: 자원 증진 프로그램의 개발)

  • Kim, Jae Yoon;Lee, So Young;Park, Eunyoung;Mana, Mana;Baek, Joon Sang;Kang, Min Ju
    • Human Ecology Research
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    • v.60 no.2
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    • pp.243-256
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    • 2022
  • Undergraduate freshmen are currently encountering numerous difficulties in adapting to college life due to the outbreak of the COVID-19 pandemic. Thus, several studies have underlined the need to develop interventions focused on undergraduate students' resilience during this situation. We adopted the service design method in identifying the difficulties faced by undergraduate freshmen during this pandemic, and also developed interventions for raising their resilience. The service design method is a person-centered approach which adopts the user's viewpoint in developing solutions, thereby enabling their requirements to be satisfied. Surveys and in-depth interviews revealed that undergraduate freshmen were experiencing psycho-emotional problems which were derived from schoolwork and college life. This is particularly the case with students who are experiencing greater levels of academic difficulty, and were insufficiently equipped with resources such as stress-coping strategies and social support. Four undergraduate freshmen were recruited online to test the effectiveness of a resource promotion program aimed at enhancing their resilience. This program has proved to be helpful in relieving daily/academic stress and in building relationships among freshmen, regarding which the participants showed a high level of satisfaction. The results were discussed by focusing on psycho-emotional difficulties and resources of college freshmen, as well as the effectiveness of the resource promotion program. Further research is required in order to verify the efficiency of the program and to confirm conclusions.

A Study on the Influence of Authentic Leadership in the Age of Convergence on the Organizational Effectiveness: Revolved around Effect of Tuned from Confidence of Superior (융복합 시대의 진정성 리더십이 조직유효성에 미치는 영향요인에 관한 연구: 상사신뢰 조절효과를 중심으로)

  • Kim, Jae-Boong
    • Journal of Digital Convergence
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    • v.13 no.12
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    • pp.125-134
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    • 2015
  • Business organizations need to introduce trans-oriented response way and efficient management skill to survive in these days of severe struggle for existence. The new management models now ask organizations for building a new employee-employer relationship. As the economic recession continues and consumption shrinks around the world, many companies are in trouble. Companies will fall behind in the market unless they respond to this seamless and fast-changing business environment and market in a structured fashion. Therefore, the importance of leadership is growing bigger and bigger. This study reviewed prior literatures dealing with the servant leadership and surveyed workers in the service industry. Resultingly, it was found that servant leadership had positive effects on organizational commitment and organizational citizenship behavior, and that the superior's trust affected the effect of servant leadership on organizational commitment.