• Title/Summary/Keyword: salon

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The Influence of Display Components & Customer Satisfaction for Beauty shop Customer Lifestyle (미용실 고객의 라이프스타일이 디스플레이 구성요소와 고객만족에 미치는 영향)

  • Cho, Soo-Hyun;Rhee, In-Ae;Kim, Na-Hie
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.15 no.2
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    • pp.891-901
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    • 2014
  • This study is The inclination of the display element, and use a lot of beauty is being affected. As such, the display elements are important at the current time. The Influence of Display Components for Beauty shop Customer Lifestyle, the difference between customer satisfaction and beauty shop Customer Lifestyle and the Influence of Customer Satisfaction for Display Components. Effective and efficient hair salon to salon management ideas on display for customer satisfaction by providing the strategy was to provide useful information. The results of this study are as follows: First, Lighting and the overall atmosphere is one of the most influencing lifestyle factors' convenience-oriented(significance level p< 0.05). Second, Color is one of the most popular lifestyle factors that affect 'appearance-oriented'(significance level p< 0.05). Third, 'Jean Louis David' is a young progressive display of consumption inclination with beauty shop customers appeared to be suitable for(significance level p< 0.05).

Korean Skin Care on Japanese Tourist's Satisfaction and Revisit (일본 관광객의 한국 피부미용 서비스 만족 및 재방문 의도)

  • Lee, Jeong-Suk;Ahn, Kyung-Min
    • Journal of the Korea Academia-Industrial cooperation Society
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    • v.12 no.11
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    • pp.4756-4763
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    • 2011
  • The purpose of this study to identify Japanese tourist's satisfaction and revisit after they were treated Korean skin care. The questionnaire was administered to 319 Japanese who had experience to take Korean skin care. The result of empirical study were as follows. First, the result of choice property toward the visit-motivation of skin care salon, it has difference by the visit-motivation type. Second, the result of affection on client's satisfaction, choice property is affected client's satisfaction. Third, the choice factor of affection on intention about revisit after skin care is related on facility, image and side-service factor than service and price. Forth, choice property after they visited skin care salon, client's satisfaction is affected revisit.

The Moderating Effects of the Individual Characteristics in Relationships between the Hairdressing Business Workers' Organizational Communications on Job Satisfaction (헤어미용업 종사자의 조직커뮤니케이션과 직무만족의 관계에서 개인특성의 조절효과)

  • Woo, Mi-Ock;Park, Sun-Yi
    • Journal of the Korean Applied Science and Technology
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    • v.34 no.4
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    • pp.1004-1015
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    • 2017
  • This study attempted to determine the effects of organizational communication on job satisfaction as organizational performance for beauty salon employees as related to their personal characteristics. For empirical analysis, a questionnaire survey was conducted among beauty salon employees in Gyeongsangnam-do, and the collected data were analyzed. The results found the following: First, organizational communication had an effect on job satisfaction. In fact, compared to other factors, communication ability revealed the greatest influence on job satisfaction. In particular, the effect of organizational communication on job satisfaction was high in the following groups: 'age 40 or older', 'high school graduates or younger' and 'married'. The study results show that human resource management that comprehensively considers personal characteristics as well as organizational communication is essential in improving business performances by increasing employees' job satisfaction in the hairdressing industry.

Customer Satisfaction Management and Service Quality According to the DISC Behavior Type

  • SO, Young-Jin;LEE, Ji-Yeon;CHOI, Young-Jin;LEE, Woo-Sik;CHO, An-Jin;YOUN, Myoun-Kil;KWON, Lee-Seung;CHOI, Eun-Mee
    • Journal of Distribution Science
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    • v.18 no.12
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    • pp.79-90
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    • 2020
  • Purpose: This study aims to explore the service improvement and marketing strategy to measure the effect of the DISC (dominance, influence, steadiness, conscientiousness) behavior type of hair salon workers on service quality and marketing. Research design, data and methodology: 236 responses were analyzed by distributing questionnaires to hair salon workers through SNS. Factor analysis and reliability analysis were applied and the influence of job factors on work satisfaction and turnover intention, and the statistical significance of the DISC behavioral type adjustment effect verified. Results: First, among the general characteristics of the survey subjects, the most common respondents were women and interns in their twenties, with less than four years of experience and less than three years of work experience on site. Second, the working environment, employee relations and compensation policies caused by work-related factors have shown a major influence on work satisfaction. Third, the working environment and human relationships among the job factors have an impact on turnover intention. Conclusions: The working environment, human relations, and compensation system derived as job factors had a crucial effect in service quality and marketing on job satisfaction, and among job factors, working environment and human relations had a significant influence on turnover intention.

Factors Affecting Customer Satisfaction of Franchise Hairshop Customers (프렌차이즈 헤어샵 고객의 만족도 향상을 위해 고려해야 할 요인들)

  • Lee, Seung-yon
    • Industry Promotion Research
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    • v.6 no.1
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    • pp.9-13
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    • 2021
  • In order to suggest the factors to be managed for customer satisfaction management in the franchise hair salon industry, a survey was conducted on the customers' experiences toward consumers who have experience using domestic franchise hair shop service in Korea. An online survey was conducted for 1,000 consumers who had used the top five franchise hair salon services within 6 months of the survey. According to the result of research on service quality(SERVQUAL)'s 5 factors- tangibleness, responsiveness, assurance, reliability, and empathy, assurance has the greatest impact on satisfaction, followed by responsiveness, empathy, reliability, and tangibleness. The service quality satisfaction of the five companies surveyed was 3.77 out of 5, indicating that there is much room for future satisfaction. This study aims to provide information on which factors should be invested more with limited resources to improve customer satisfaction.

An Application of the Impedance Boundary Condition to Microwave Cavity Analysis using Vector Finite Element Method

  • Shin, Pan-Seok;Changyul Cheon;Sheppard J.Salon
    • KIEE International Transaction on Electrical Machinery and Energy Conversion Systems
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    • v.3B no.1
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    • pp.16-22
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    • 2003
  • This paper presents an application of an impedance boundary condition to 3D vector finite element analysis of a multi-port cylidrical microwave cavity using Snell's law. Computing memory benefits and computing time reduction are obtained from this method compared with the conventional finite element method(FEM). To verify the method, a high permittivity scatterer in free space is analyzed and compared with the results of conventional (FEM). In addition, this method has been analyzed several types of cavities, including water load, to demonstrate the validity and accuracy of the program.

The Awareness of the Importance of Preparing a Nail Art Bill and its Expected Effects - Focused on the Customers and Practitioners - (네일 미용 법안 마련의 중요성 인식과 기대효과 -고객과 종사자를 중심으로-)

  • Yu, Suk-Hui
    • Proceedings of the Safety Management and Science Conference
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    • 2011.11a
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    • pp.717-725
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    • 2011
  • This study carried out surveys for 197 nail shop practitioners and 195 customers 1) to study the real condition of their hygiene awareness and safety consciousness and 2) to grasp their awareness of the necessity of legislating a related bill so as to build an independent domain of business and to propose data on the national qualification system of nail care. As a result, it was found that the level of the nail care practitioners' experiences of safety education was very low, and that the customers attached importance to the necessity of nail salon practitioners' certificate and license and the nail treatment-related bill more than the nail care practitioners themselves. In conclusion, the preparation of a nail art-related bill is required at the state level for the management of the safety and hygiene of national health, and systematic and regular education related to hygiene should be carried out.

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A study on the Analysis of Actual Condition of Residental Environment for the Eldery Residing in Daejeon (대전시 노인의 거주환경실태 조사연구)

  • 박정아;이지숙
    • Journal of the Korean housing association
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    • v.15 no.1
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    • pp.175-183
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    • 2004
  • The purpose of this study was to identify the actual condition of residential environment for the elderly residing in Daejeon. The data were collected through interviews and structured questionnaires. The sujects were 583 elderly people over the age of 65 in Daejeon. Sociodemographic characteristics, living characteristics, housing characteristics, neighborhood environment types, actual usage condition of neighborhood environment, relationship between sociodemographic characteristics and actual usage of neighborhood environment, actual condition of unit interior, were surveyed. The data were analyzed with frequency, percentage, χ²-test, mean using the SPSS package. The major findings were as follows. Features of unit interior which pointed generally were deterioration, soundproofing and size. Features of unit interior which need to be carefully planned were removal of height difference of entrance, removal of the thresholds, installation of emergency bell and room heating control facility. The facilities provided highly within the subject's residential environment were the eldery facility, church, hospital, bank, restaurant, beauty salon/barbershop, supermarket. and the facilities provided lowly were recreational facility, library, elderly school.

A Study on the Hair Shape Related to Permanent Wave Damage - Focused on the Top Part of Hair Sample (퍼머넌트웨이브 손상에 관한 형태학적 고찰 - 모발 끝 부분을 중심으로 -)

  • Kim, Sung-Nam;Nam, Yoon-Ja
    • Fashion & Textile Research Journal
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    • v.3 no.4
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    • pp.351-356
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    • 2001
  • The purpose of these experiments is to improve the perm techniques which are fast growing and changing in our life style, for customer satisfaction and to use as basic data for academic purpose through comparing between two methods which are the new permanent wave treatment and the old one. I classified the hair samples to three kinds, which are healthy, normal, and damaged hair. This study is focused on the top part of hair sample which is damaged by strong and long-time sunshine. To get the best result, I use the scanning electron microscope (JSM-5200) as main device of these experiments. The followings are the results of these experiments. First, the new way of permanent wave technique has much more damage on hair than the old one. Second, There are big differences of damaging in this study. The harmed hair has worse result than the healthier hair.

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A Study on Characteristics of Interior design materials in Leisure Boats & Yachts (레저보트${\cdot}$요트의 인테리어재료 특징에 관한 연구)

  • Byun Lyang-Soun
    • Korean Institute of Interior Design Journal
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    • v.15 no.1 s.54
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    • pp.158-165
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    • 2006
  • The space of leisure boats & yachts is formed by interior design elements and shapes are formed by combination of those elements. By means of configuration of the design elements, space is made in a ship and patterns in an inside space are made through production. These space can be categorized as (1) cabin(common cabin, staterooms, one-cabin), (2) salon, (3) galleys & dinette, (4) heads(showers, toilets, bidets, sinks), (5) cockpit, (6) wheelhouses, navigation stations, (7) fore peaks, (8) engine room, (9) deck etc. Interior materials are classified into (1) walls(bulkheads & lining wall), (2) floors(sole), (3) ceilings(overheads), (4) doors & windows, (5) furniture, (6) lightings and (7) Hardware & decoration in large, medium and small sizes, which constitute interior design elements of a leisure boat & yacht. The materials used in leisure boats & yachts have properties of lightweight, noise and vibration resistance, fire & flame retardant, stability, strengths, lifespan, appearance and special operation in construction.