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http://dx.doi.org/10.5762/KAIS.2011.12.11.4756

Korean Skin Care on Japanese Tourist's Satisfaction and Revisit  

Lee, Jeong-Suk (Sahmyook Health University Total Beauty)
Ahn, Kyung-Min (Sahmyook Health University Cosmetology)
Publication Information
Journal of the Korea Academia-Industrial cooperation Society / v.12, no.11, 2011 , pp. 4756-4763 More about this Journal
Abstract
The purpose of this study to identify Japanese tourist's satisfaction and revisit after they were treated Korean skin care. The questionnaire was administered to 319 Japanese who had experience to take Korean skin care. The result of empirical study were as follows. First, the result of choice property toward the visit-motivation of skin care salon, it has difference by the visit-motivation type. Second, the result of affection on client's satisfaction, choice property is affected client's satisfaction. Third, the choice factor of affection on intention about revisit after skin care is related on facility, image and side-service factor than service and price. Forth, choice property after they visited skin care salon, client's satisfaction is affected revisit.
Keywords
Japanese tourist; Korean skin care; client's satisfaction;
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