• Title/Summary/Keyword: safety satisfaction

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A Study on Residential Satisfaction and Preferences of Urban Core Residents (도심 주거지에서의 주거환경 만족도와 선호성향에 관한 연구)

  • 김한수;임준홍;이수상
    • Journal of the Korean housing association
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    • v.9 no.1
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    • pp.99-107
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    • 1998
  • This study intends to analyze residential satisfaction and preference of residents of urban core area. The main findings of this study are follows: First, the residents show high satisfaction levels for accessibility and availability of various facilities. However, they express relatively low levels of satisfaction for safety and amenities. Second, the satisfaction levels of female, housewives, and higher income earners are higher than the rest of residents. Third, more than half of core residents still want to live in the core area. This result implies the possibilities of residential development in the core area.

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Affect the Safety needs of Military Personnel Guard on Organizational Commitment, and Job Satisfaction (군 경호·경찰직 요원의 안전욕구가 조직몰입 및 직무만족에 미치는 영향)

  • Kim, Jin Hwan;Kim, Sang Jin
    • Convergence Security Journal
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    • v.16 no.3_2
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    • pp.65-74
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    • 2016
  • Questionnaires were deployed total of 320 and the recovered 259 questionnaires were used in the analysis. The collected questionnaires were analyzed by using SPSS21.0, Amos21.0. Statistical analysis was to test the hypothesis through reliability analysis, factor analysis, and structural equation modeling analysis. Statistical significance level was set at .05. These results obtained in this study according to the method and procedure is as follows. Safety needs has a significant impact on job satisfaction and organizational commitment and organizational commitment has a significant impact on job satisfaction. And organizational commitment was investigated as part of a mediating role in the relationship between job satisfaction and safety needs.

Propose new product development process including using of Kano's attractive factor and Timko's customer satisfaction index (Kano 품질특성 및 Timko 고객만족 계수를 이용한 신제품 개발 프로세스 제안)

  • Park, Roh-Gook;Ree, Sang-Bok
    • Journal of the Korea Safety Management & Science
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    • v.11 no.4
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    • pp.237-246
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    • 2009
  • In this paper, we propose development of new products including the proposed process of at the customer's requirements. The success of new product development depends on customer satisfaction in the marketplace. Existing product development process, including the customer's interest was weak. In this paper, we propose development of new products which include Kano's attractive quality factor method and Timko's customer satisfaction index method. Also we verified new medical treatment of incontinence-nency which is applied to the proposed process.

A Study on the Job Shop Scheduling Using Improved Randomizing Algorithm (개선된 Randomizing 알고리즘을 이용한 Job Shop 일정계획에 관한 연구)

  • 이화기;김민석;이승우
    • Journal of the Korea Safety Management & Science
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    • v.6 no.2
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    • pp.141-154
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    • 2004
  • The objective of this paper is to develop the efficient heuristic method for solving the minimum makespan problem of the job shop scheduling. The proposed heuristic method is based on a constraint satisfaction problem technique and a improved randomizing search algorithm. In this paper, ILOG programming libraries are used to embody the job shop model, and a constraint satisfaction problem technique is developed for this model to generate the initial solution. Then, a improved randomizing search algorithm is employed to overcome the increased search time of constrained satisfaction problem technique on the increased problem size and to find a improved solution. Computational experiments on well known MT and LA problem instances show that this approach yields better results than the other procedures.

A Study on the Causal Relationship of Perceived Risks, Service Quality and Customer Satisfaction in Ubiquitous Environment by Using Spatial Information (유비쿼터스 환경에서 공간정보 활용에 따른 고객의 지각된 위험, 서비스 품질과 고객만족의 구조적 관계 연구)

  • Kim, Yong-Beom;Chung, Nam-Ho
    • Journal of the Korea Safety Management & Science
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    • v.10 no.3
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    • pp.145-154
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    • 2008
  • The Location Based Services (LBS) comprise spatial information and mobile technology allow users to receive various services based on Global Positioning Systems (GPS). Although, spatial information based services are very useful, it has lots of possibility to damage privacy protection. But the contents of the legislation by government have problems conflicted between protection of a person's location information and invigoration LBS. Therefore, in this study suggest a causal model to deal with user satisfaction and factors affecting spatial information based services to customer perspective. The proposed research model is tested empirically with one hundred and forty one usable questionnaires and partial least square (PLS) method. Experimental results showed that the usefulness, playfulness, and service quality play a prominent role in influencing the spatial information services satisfaction compared to other factors. But, easy of use and perceived risk are not significant.

Propose new product development process including using of Kano's attractive factor and Timko's customer satisfaction index (신제품 개발 프로세스 사례 연구 -Kano 품질특성 및 고객만족 계수를 이용-)

  • Park, No-Guk;Lee, Sang-Bok
    • Proceedings of the Safety Management and Science Conference
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    • 2009.11a
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    • pp.83-97
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    • 2009
  • In this paper, we propose development of new products including the proposed process of at the customer's requirements. The success of new product development depends on customer satisfaction in the marketplace. Existing product development process, including the customer's interest was weak. In this paper, we propose development of new products which include Kano's attractive quality factor method and Timko's customer satisfaction index method. Also we verified new medical treatment of incontinence-nency which is applied to the proposed process.

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Selecting Optimal Design Condition based on Automobile Ride Satisfaction Using Mahalanobis Taguchi System (Mahalanobis Taguchi System을 이용한 자동차 승차감 만족도를 고려한 설계조건 선정에 관한 연구)

  • Hong, Jung-Eui
    • Proceedings of the Safety Management and Science Conference
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    • 2009.11a
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    • pp.99-107
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    • 2009
  • Mahalanobis Taguchi-System (MTS) has been used in different diagnostic applications to make quantitative decisions by constructing a multivariate system using data analytic methods without any assumption regarding statistical distribution. MTS performs Taguchi's fractional factorial design based on the Mahahlanobis distance as a performance metric. In this study, MTS used for analyzing automotive ride satisfaction, which measured as a CSR(Customer Satisfaction Rating). The automobile which has a good CSR score treated as a normal group for constructing Mahalanobis space. The results of this research show that two attribute (Impact Hardness and Memory Shake) have a minus gain value and can be removed from further analysis. With the linear regression model, the difference of CSR between using all 6 attributes and just using significant 4 attributes compared.

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The Effects SME Company's Leader-Member Exchange on Sales Employee's Organizational Justice, Job Satisfaction and Job Performance - Focused on Moderate Effect of Employee's Career - (중소기업 영업사원의 상사-구성원 교환관계가 조직공정성인식, 직무만족, 직무성과에 미치는 영향 - 구성원의 경력을 조절변수로 -)

  • Choi, Hyung-Jin
    • Journal of the Korea Safety Management & Science
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    • v.18 no.3
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    • pp.117-125
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    • 2016
  • The organization which is does sale activity in 21c, face a radical environment changes and high competition. To overcome from these situation, employee who is does sale in field are important to set sustainablity to the organization. A sales person is one of member in organizations, so they have a relation with other employee in process of job. To increase there performance and satisfaction, LMX is focused by many researchers. LMX can increase job satisfaction which can increase job performance thought organizational justice. And career of employee can has moderate effect between LMX and organizational justice. To figure out casual relationship among factors, researcher conduct a empirical analysis use 210 samples from SME saleman. Result of empirical study show us every hypothesis which researcher set up has supported. Based on this result, reseacher provide manageric implications and conclusions.

A Study to the evaluation Service Quality of Public Corporations (공기업의 서비스 품질 평가에 관한 연구)

  • Jung, Kyung-Hee;Cho, Jai-Rip
    • Journal of the Korea Safety Management & Science
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    • v.11 no.1
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    • pp.143-153
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    • 2009
  • One of the important components of this administrative reform is customer satisfaction. Every public enterprises introduced the Service Charter and Korean government took Customer satisfaction as the key index of public sector performance assessment. Most public enterprises introduced customer satisfaction management in an attempt to improve the quality of customer service. The government granted high incentives to excellent business innovative enterprises and developed additional indices, which are related to CS. From now on, every Korean enterprises must embody feasible customer satisfaction management and improve the quality of customer service In this research, we proposed a quality evaluation standard model which is suitable for the public enterprise based on the Service Quality Criteria, and examined the model. A 7-Point Likert Scale was used based on the five categories within the Service Quality: responsiveness, convenience, tangibility, sympathy and reliability, we analysed the validity and causal relationship among the factors within the model.