• Title/Summary/Keyword: role of supervisor

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Effect of Perceived Supervisor Support on In-Role and Extra-Role Performance: The Mediating Role of Job-Based Psychological Ownership (상사지원인식이 역할내 성과와 역할외 성과에 미치는 영향: 직무기반 심리적 주인의식의 매개효과를 중심으로)

  • Chah, Dong-Ok;Hong, Kwon-Pyo;Chang, Je-Wook;Park, Sung-Hyun;Kang, Geum-Won
    • The Journal of the Korea Contents Association
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    • v.12 no.2
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    • pp.398-410
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    • 2012
  • This study aims to investigate the effect of perceived supervisor support(PSS) on employees' in-role and extra-role performance by examining the mediating role of job-based psychological ownership(JBPO). Data were collected from 269 employees from a variety of companies. Both regression analysis and structural equation modeling were used. Previous research has found a positive relationship between PSS and job performance. However, empirical analysis has not yet demonstrated PSS-performance relationships mediated through JBPO. Thus, this study investigated this mediation in predicting in-role and extra-role performance. In the current study, JBPO was found to fully mediate the relationship between PSS and in-role performance and to partially mediate the relationship between PSS and extra-role performance. Future discussions and practical implications are discussed.

Franchise Contract Management Performance by Supervisor Type : A Case of 'Ganiyeok' (슈퍼바이저의 커뮤니케이션 유형에 따른 가맹점별 계약관리 성과 : 프랜차이즈 '간이역' 사례를 중심으로)

  • Park, Keumyoung;Park, Hyunsik;Park, Heena
    • The Korean Journal of Franchise Management
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    • v.6 no.1
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    • pp.42-68
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    • 2015
  • As franchise industry has grown, the role of a supervisor who is a contact point between franchisor and franchisees has become more vital to success of the business. This research, focusing on his/her specific role, explores communication type, leadership type, and followership type of the supervisor in relations with the organization, franchisor, and franchisees, respectively. Furthermore, we compared performance of franchises by the three types above through the franchise contract management leverage (FCML) which reflects business performance both qualitatively and quantitatively. According to the analysis on supervisors of a franchise business, 'Ganiyeok', the majority of supervisors' communication type were either supportive style or directive style. For the leadership type, team-type and impoverished-type leaders were the majority, while effective or passive followership appeared highest in followership type. In addition, supportive supervisors in communication style, team-type supervisors in leadership style, and effective supervisors in followership had highest FCML, while reflective and directive styles, impoverished style, and passive style had lowest FCML. Primary goal of a franchise business is stable profit generation. This study not only examined what characteristics supervisors need and which style is insufficient, but also proposed tailored solutions for each style. Thus, we confirmed that debates on franchise can be approached in perspective of both communication and business, and we further suggest diverse approaches on future franchise business.

A Study on Psychotherapy Supervisor's Education and Training Components (상담 수퍼바이저 교육과 훈련 요소 연구 : 수퍼바이저 발달 요인과 수퍼바이저 역량 요인 중심으로)

  • Chang, Semi;Chang, Sung-Sook
    • The Journal of the Korea Contents Association
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    • v.16 no.4
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    • pp.488-502
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    • 2016
  • Psychotherapy supervision has long been regarded as a crucial component of psychotherapy education. Supervisory role is very important in supervision outcomes but the absence of and need for supervisor's education and training have continued to be emphasized. Supervisor's education and training can be used to better prepare and strengthen new professionals who serve in the supervisory role. This study reviewed on the literatures of supervisor's education and training, psychotherapy supervisor's development, and core competencies in supervision. As a result of this study, it introduced what supervisor should be trained. There were supervisor identity, ability to build supervisory relationship/alliance, ability to provide effective and summative feedback, knowledge of professional supervision and value of commitment to lifelong learning and professional growth. Also consensus has converged on the superordinate value of now crucial components in educating and training supervisors: didactic instruction and experiential practice. In conclusion, I discussed what should be considered in Korean supervisor's education and training and future research directions.

The Relationship between Compensation and Job Satisfaction: Exploring the Role of Supervisor Support and Perceived Internal Equity (구성원의 보상과 직무만족의 관계: 상사의 지원과 지각된 내적 공정성의 역할 탐색)

  • Teo, Yit Chin;Lee, Jeong Eon
    • The Journal of the Korea Contents Association
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    • v.17 no.6
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    • pp.571-579
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    • 2017
  • The main purpose of this research is to investigate the impact of compensation on job satisfaction. The study is designed to determine whether perceived internal equity acts as a mediation role in affecting the relationship between compensation and job satisfaction. This study also aims to explore the role of supervisor support in affecting employees' perception of equity toward the compensation. A total of 157 samples was obtained for the data analysis as a quantitative approach. The results of the data analyses revealed that both extrinsic and intrinsic rewards are positively correlated with job satisfaction. The results also showed that perceived internal equity acts as a mediating role in predicting variables of compensation and job satisfaction. The supervisor support does not moderate the relationship between compensation and perceived internal equity. It is suggested that management's efforts must be made in compensation management in order to increase employees' job satisfaction and to improve employees' perception of equity.

Effect of Tax Investigators' Group Cohesiveness and Supervisor Trust on the Team Commitment and In-role Behavior (세무조사자들의 집단응집성과 상사에 대한 신뢰가 팀몰입과 역할내행동에 미치는 영향)

  • Hong, Soon-Bok;Jung, Woo-Sung
    • The Journal of the Korea Contents Association
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    • v.9 no.9
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    • pp.218-225
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    • 2009
  • The present research aims to analyze empirically the effect of group cohesiveness and supervisor trust which tax investigators recognize while performing tax administrative duties on the team commitment and in-role behavior. The result of the analysis showed that tax investigators' higher group cohesiveness and supervisor trust resulted in higher team commitment, and that higher team commitment in turn resulted in higher in-role behavior, thereby raising the efficiency of tax investigators' activities as well as tax payers' satisfaction with tax services. Therefore in order to improve the efficiency of tax organizations and team performance, the managers of the organizations must set solid goals, develop solid strategies appropriate for situation, and make proper compensations for investigators' achievements. In addition, there would have to be an organic improvement In all the relevant areas, including organization, personnel management, work style, compensation and welfare, in order to raise tax investigators' work desire.

A Study on the Role of Safety and Health of Supervisors in Small to Medium-sized Industries (중소규모 기업 관리감독자의 안전보건 역할에 관한 연구)

  • Kim, Seong-Bin;Park, Jong-Keun
    • Journal of the Korean Society of Safety
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    • v.28 no.2
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    • pp.84-87
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    • 2013
  • National industrial accidents, most recently occurred in the small to medium-sized industries. These companies' management for the prevention of industrial accidents, the role of the supervisor has emerged as an important issue. Small to medium-sized industries to enhance their effectiveness in the prevention of industrial accidents supervisors of work status survey and direct interviews were conducted. Proposal paper was based on the results of analysis for the role of supervisors by providing safety and health work systematically to participate.

A Study of the Roles of the Teacher-Librarians as Perceived by Supervisors, Principals, Teachers and Teacher-Librarians in Korea (사서교사의 역할에 대한 인식연구)

  • Kim Byong Ju
    • Journal of the Korean Society for Library and Information Science
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    • v.17
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    • pp.229-259
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    • 1989
  • The school library plays very important and central role for the fullfillment of educational objective in the process of implementing the school curriculum. And the media specialist known as teacher-librarian is. primarily responsible for the successful operation and effective management of the media center. It is true that effectiveness of the school library depends greatly on the cooperative coordination among teacher-librarian, teacher and principal in addition to the strong support and effective supervision of school district authority, specifically, supervisor of school library program. The successful program therefore is influenced by their perception of the teacher-librarian's role. The purpose of this study was to investigate the teacher-librarian's. educational role perceived by teacher-librarian, teacher, principal and school district supervisor. A standard task model describing both the management and educational functions and expectations of teacher-librarian was proposed after studying the relevant current standards of four countries. Serveral hypotheses were made regarding role perception and a survey instrument was designed based on this proposed task model and the results of the literature review to validate the hypotheses. The questionnaires were mailed out and the returned questionaires were analyzed by SPSS computer routine. The major findings are summarized as follows: 1) There was difference of the role perception among teacher-librarian, teacher, principal and district supervisor at the significance level of p<0.001 for both management and educational functions of teacher­librarian. The mean score of the teacher-librarian was highest among four groups and the score for the educational function tasks were lower than that of management function tasks. 2) The positive correlation exists at the significance level of p<0.001 between the role perception and the attitude toward changing social trends such as acceptance of new technology, need for better communication and information. 3) The positive correlation exists at the significance level of p<0.001 between the role perception and the view on the curriculum and teaching method.

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The Effect of Self-Leadership on Job Satisfaction and Customer Orientation: The Role of Supervisor Support

  • KWAK, Jinman;MOON, Jaeseung
    • East Asian Journal of Business Economics (EAJBE)
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    • v.9 no.2
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    • pp.75-84
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    • 2021
  • Purpose - The purpose of this study is to derive practical implications for human resource management to improve service quality by demonstrating the moderating effect of perceived supervisor support in the relationship between self-leadership, job satisfaction, and customer orientation. Research design, data, and methodology - 800 questionnaires were distributed and collected for beauty service companies with two or more employees. Among them, 602 data were analyzed using SPSS 24 and AMOS 24. For the assessment of goodness of fit of the models, TLI, CFI, RMSEA indices were used. Result -The empirical results are as follows. First, it was found that self-leadership had a positive effect on job satisfaction and customer orientation. Second, job satisfaction was found to have a positive effect on customer orientation. Third, it was found that job satisfaction had a mediating effect in the relationship between self-leadership and customer orientation. Fourth, empirical data showed that the moderating effect of supervisor support in the relationship between self-leadership on job satisfaction was significant. Conclusion -This study contributed to the expansion of related theories by analyzing the moderating effect of perceived supervisor support in the relationship between self-leadership, job satisfaction, and customer orientation, and provides practical implications for efficient human resource management.

The Effect of Learning Organization Level on Organizational Citizenship Behavior : Focus on the effect of Supervisor Trust (공무원의 학습조직 특성이 조직시민행동에 미치는 영향 : 상사신뢰의 조절효과를 중심으로)

  • Park, Bokwon;Yi, Seongyu
    • Journal of Korea Society of Digital Industry and Information Management
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    • v.13 no.3
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    • pp.149-165
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    • 2017
  • This study is to discover and substantiate the casual relation between Learning Organization and Organizational Citizenship Behavior, with Supervisor Trust used as moderating variable. Learning Organization and Organization Citizenship Behavior are used, respectively, as independent and dependent variable, Supervisor Trust as moderating variable. The data for this study was collected from 340 public officials who participated in the training program. Data collection tools were used to collect structured questionnaire questionnaires, and dissemination and retrieval of questionnaires were carried out over 6 weeks from February 6 to March 10, 2017. Of the questionnaire distributed, the questionnaire was finally recovered from the questionnaire, with a recall rate of 91.8 %, showing a very high rate of recall. The result showed that Learning Organization is a significant factor for Organization Citizenship Behavior and also that Supervisor Trust plays a role in the control of the relationship between Learning Organization and Organization Citizenship Behavior; thus, in order for Public Organizations to achieve advanced competitiveness, vitalizations of Learning Organization is important.