• 제목/요약/키워드: quality efficiency

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한.중 대학생들의 의류쇼핑 웹사이트 품질지각에 따른 고객만족과 재구매의도 (The Effect of Perceived Website Quality of Fashion Shopping on Customer Satisfaction and Repurchase Intentions for Korean and Chinese College Students)

  • 박혜선;이연;김현숙
    • 한국의류학회지
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    • 제34권2호
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    • pp.212-225
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    • 2010
  • This study investigates the dimensionality of perceived web site quality for fashion e-retailers to compare the differences in perceived web site quality between Korean and Chinese college students in the identification of the decisive web site quality dimensions for customer satisfaction and repurchase intentions. Data were collected from 300 Korean and 300 Chinese online apparel shoppers. The survey was statistically analyzed by factor analysis, T-test, and regression analysis. The perceived service quality dimensions were identified as product quality, economic efficiency, information quality, site design, and trust. The Chinese college students had significantly higher evaluations than Korean college students on information quality and trust. For Korean college students, product quality, economic efficiency, and trust were the most decisive predictors of customer satisfaction and they have indirect effects on repurchase intentions. For Chinese college students, product quality and information quality were identified as the most decisive predictors of customer satisfaction and they have indirect effects on repurchase intentions. Strategic directions for e-commerce business targeting Korean or Chinese college students are suggested in the conclusion.

대학행정 서비스 품질 평가에 관한 연구 (A Study to the evaluation Service Quality of University Administrations)

  • 정경희;조재립
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2007년도 춘계학술대회
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    • pp.70-75
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    • 2007
  • The university organization is getting more and more complicated both in function and size these days, and the particularity of university organization inherently has quite a few element of internal conflict. To cope with the rapidly changing university society, together with the all-out effort of university CEO, it is necessary to pay attention to the administrative employees who can really contribute to the organizational competitiveness a lot. The Service Quality Management provides the action guidelines to every individual members of organization and alternatives to the problems the organization is facing. According only Service Quality Management can improve the efficiency of the organizational management and the job efficiency of individual members. Thus, in actual proof researching, we conduct and analyze how the university industries do Service Quality Management such as 6 sigma through survey researching.

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이동 통신 서비스 품질에 관한 연구 (효율성 분석을 중심으로) (A Study on Mobile Communication Service Quality)

  • 한경희;조재립
    • 대한안전경영과학회:학술대회논문집
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    • 대한안전경영과학회 2009년도 춘계학술대회
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    • pp.351-364
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    • 2009
  • As well as the development of the measurement of service quality, various kinds of service measurements are also being developed. Especially the mobile telecommunication service being representative to the mobile telecommunication company would be the mostly developed area. Its development can be understood along with the development of the telecommunication companies as well as cellular companies, not only the service alone. It is a differentiated phenomenon in the current research, such as the organic influence between the service quality and product. Of course there are such products placed on sale and enjoyed the common service, but at present there is another case that the product is on the market exclusively with the mobile company in here. This article is to estimate service efficiency for Mobile Communication and Cellular company. In this paper, We tried to measure the service quality and overall satisfaction by using Data Envelopment Analysis(DEA), degree of combination and top2box which is a little bit different methodology from traditional ones. This paper uses CCR model in DEA to measure service efficiency in the Mobile Communication.

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수면생리신호와 수면 만족감과의 관계 (The relationship between sleep physiological signals data and subjective feeling of sleep quality.)

  • 이현자;박세진
    • 한국감성과학회:학술대회논문집
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    • 한국감성과학회 2002년도 춘계학술대회 논문집
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    • pp.181-185
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    • 2002
  • The purpose of this study was to find out the relationship between sleep physiological signals data and subjective feeling of sleep quality. Sixteen subjective were investigated and they slept on both comfortable mattress and uncomfortable mattress. Information of sleep stage is one of the most important clues for sleep quality. Polysomnography is basically the recording of sleep. The several channels of brain waves (EEG), eyes (EOG), chin movements (EMG) and heart (ECG) were monitored. Sixteen subjects spent 6 days and nights in the laboratory and the data of sleeping 7h for each of 3 nights was analyzed. Percentage of deep sleep (III and IV, sleep efficiency, WASO, stage 1 and subjective feeling of sleep quality were significantly affected with mattress types (comfortable and uncomfortable mattress). When subjects slept on comfortable beds, percentage of deep sleep and sleep efficiency were higher than those of uncomfortable bed. The percentages of wake after sleep onset and stage 1 were lower when subject slept in a comfortable bed. The subjective feeling of sleep quality agreed with the recorded sleep data also.

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Efficiency at Energy Industry : A Comparison of Energy Consumption Efficiency among Asian Pacific Countries

  • Kim, Tae-Ho
    • International Journal of Quality Innovation
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    • 제9권3호
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    • pp.113-121
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    • 2008
  • This paper proposes a scheme to estimate the technical efficiency of energy consumption and production and shadow prices of $CO_2$ emission in country-level at Asia Pacific countries by Data Envelopment Analysis (DEA). The result of technical efficiency estimation shows that there exists an heterogeneity and a substantial opportunity for improvement in technical efficiency at energy consumption and production across countries, specially in the $CO_2$ emission, which implies that more pollutant are spread in air. Each country will have the different willingness to pay for the additional $CO_2$ emission right and this result enables us to predict the competition in international $CO_2$ emission right market.

DEA모델을 이용한 서비스 조직의 효율성평가에 관한 연구 : 대학 교육 서비스 조직을 중심으로 (A Study on the Efficiency Evaluation on Service Organization using the DEA Model)

  • 엄경아;김연성;김미영
    • 한국품질경영학회:학술대회논문집
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    • 한국품질경영학회 2009년도 추계학술대회
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    • pp.147-161
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    • 2009
  • This study uses data envelopment analysis(DEA) to examine the relative efficiency in the production of research of 414 Korean universities utilizing the Ministry of Education, Science and Technology Report(MESTR) focusing on the 2009. This study has examined DEA and how it measures the efficiency of university units. This study has also useful suggested various approaches to advance efficiency and can provide substantial guidance for increasing the competitiveness between universities, through identifying problematic areas with the input factors and by doing so improving the output factors.

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SFA를 이용한 굴, 홍합 양식어가의 효율성 분석 (Analysis for Efficiency in the Oyster, Mussel Aquaculture Household using SFA)

  • 김태현;박철형
    • 수산경영론집
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    • 제47권2호
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    • pp.1-14
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    • 2016
  • This study applied the Stochastic Frontier Analysis to estimate which independent variable affects to efficiency of aquaculture household. This study used wage and facility scale as input variables, sales volume as an output variable to estimate efficiency. Also, the study used region, species, water quality to estimate technical inefficiency factors of the model. The data used for this study were obtained by the operating costs survey using 1:1 interview method. The study selected translog production model with technical inefficiency term estimated as half-normal distribution. In addition, the study used pearson and spearman correlation coefficient among efficiency estimating models. Also, the study analysed differences among estimated efficiencies through t-test, and showed us 0.1793 in species, 0.4677 between Geojae and Masan.

Profit efficiency and constraints analysis of shea butter industry: northern region of Ghana

  • Tanko, Mohammed
    • 농업과학연구
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    • 제44권3호
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    • pp.424-439
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    • 2017
  • This study was undertaken to examine the profit efficiency and its determining factors, the investment opportunity, and the challenges of shea butter producers in the northern region of Ghana. The methods employed in this research were the Stochastic Profit Frontier (SPF) model, gain-cost and investment return analyses, as well as Kendall's W statistic using primary data collected from 120 purposively-selected respondents. Results from the analysis indicated that profit efficiency was positively influenced by sex, household size, marital status, educational level, transportation cost, store rent, and price of shea nut with a gain in profit efficiency of 58.5%. The investment analysis demonstrated a net gain per person of $8,077 equivalent to GH₵ 28,270 Ghanaian cedi (GH₵) using 2016 exchange rate (GH₵ 3.5 = $1). Among the challenges identified, the poor quality of shea nuts was the most prioritised challenge with 72.8% agreement among the respondents. Based on these findings, it was recommended that proper training and education, as well as improvement in shea nut quality, should be promoted to improve the profit efficiency of shea butter producers.

Bandwidth-Efficient Precoding Scheme with Flicker Mitigation for OFDM-Based Visible Light Communications

  • Kim, Byung Wook;Jung, Sung-Yoon
    • ETRI Journal
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    • 제37권4호
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    • pp.677-684
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    • 2015
  • Recently, orthogonal frequency-division multiplexing (OFDM) was applied to VLC systems owing to its high rate capability. On the other hand, a real-valued unipolar OFDM signal for VLC significantly reduces bandwidth efficiency. For practical implementation, channel estimation is required for data demodulation, which causes a further decrease in spectral efficiency. In addition, the large fluctuation of an OFDM signal results in poor illumination quality, such as chromaticity changes. This paper proposes a spectrally efficient method based on a hidden-pilot-aided precoding technology for VLC with less flickering than a conventional OFDM-based method. This approach can obtain channel information without any loss of bandwidth efficiency while ensuring illumination quality by reducing the flickering effect of an OFDM-based VLC. The simulation results show that the proposed method provides a 6.4% gain in bandwidth efficiency with a 4% reduction in flicker compared to a conventional OFDM-based method.

시험모드 특성이 전기자동차의 에너지소비효율에 미치는 영향 연구 (The impact study on fuel economy of electric vehicle according to the test mode characteristics)

  • 노경하;임재혁;김성우;김기호;하종한;오상기
    • 동력기계공학회지
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    • 제19권6호
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    • pp.39-46
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    • 2015
  • With rising fuel costs and the depletion of fossil fuels, electric vehicles of high efficiency has been increasing interest. although high-performance battery continually is developing, Electric vehicles is not satisfied with the characteristics of the environment. In this study, By using the current fuel economy testing methods(5-cycle test), until the fully discharged battery electric vehicles is evaluated for a variety of environmental and operating conditions. As a result, Electric vehicles showed a low energy consumption efficiency in low temperature and rapid acceleration, deceleration in the operating environment compared with normal temperature.