• Title/Summary/Keyword: quadrant analysis

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A Study on the Satisfaction and Preference on the Menu of Japanese Restaurant Customers (일식 메뉴에 대한 기호도 및 만족도에 관한 연구)

  • Jeong, Woo-Seok;Lee, Yeon-Jung;Bong, Jun-Ho
    • Journal of the Korean Society of Food Culture
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    • v.21 no.3
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    • pp.303-310
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    • 2006
  • This study was performed by questionnaire to investigate the satisfaction and preference on the menu of Japanese restaurant customers in Seoul. The subjects were consisted of 386 participants in Seoul. The results are as follows: Respondents consider that the preferred menu of Japanese restaurants' foods is menus such as 'assorted raw fish', 'sushi', and 'dessert' rather than menus such as 'jin mi', 'seasonal appetizer', 'raw fish with vinegar' and 'clean soup'. The higher intake Japanese cuisine menus was 'dessert' (3.71 point), 'noodle and soup' 'sushi' 'fried dishes', and but 'jin mi' (1.91 point), 'seasonal appetizer' scored the lowest. In result of analyzing difference between importance and satisfaction of the menu, importance is much higher than satisfaction. In terms of IPA analysis on Japanese cuisine menu, it was noteworthy that the 2nd quadrant with high fulfillment but low importance for customers included 'noodle and soup'. The menus that need continuous keeping management with high importance and high fulfillment included 'assorted raw fish', 'roasted dishes', 'fried dishes', 'beef and seafood casserole', 'sushi', 'deopbap', 'dessert'.

An Analysis of the Port Competition Structure: Focusing on Import and Export Items of Ports in Western Coast Region (항만의 경쟁구조 분석에 관한 연구: 서해안권 항만 수출입품목을 중심으로)

  • Lee, Jin-Kyu;Yeo, Gi-Tae
    • Journal of Korea Port Economic Association
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    • v.31 no.4
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    • pp.75-89
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    • 2015
  • This study examines 31 import and export cargo items handled in each port to investigate which items face the most competition among the ports and how many of them are transited to other ports. The study aims to suggest implications for the future port policy of Incheon Port. It was found that the volume concentration in the Western Coast region from 2005 to 2014 became increasingly decentralized. The decentralization began in earnest in 2009 in particular, and the value was 0.448 in 2014, indicating fierce competition among the regions. According to the static and dynamic positioning analyses results for Incheon Port, Pyeongtaek and Dangjin Port, and Gunsan Port, using BCG Matrix, the static positioning analysis showed that Incheon Port belongs to the 3rd quadrant (Cash Cows), Pyeongtaek and Dangjin Port belongs to the 2nd quadrant (Question Marks), and Gunsan Port belongs to the (Dogs) group. This implies that Incheon Port has maintained its position with large shares compared to those of other ports, despite its low growth rate. However, the market position and growth rate of Incheon Port decreased according to the dynamic positioning analysis results. The shift-share analysis results indicated that the volumes of Incheon Port and Gunsan Port were shifting to Pyeongtaek and Dangjin Port. Moreover, the ratio of absolute growth to potential growth of Incheon Port and Gunsan Port turned out to be significantly lower than that of Pyeongtaek and Dangjin Port, implying that Incheon Port and Gunsan Port are declining as compared to Pyeongtaek Port and Dangjin Port. According to the LQ index analysis results, specialized items from Incheon Port that do not overlap with other ports included the following ten items: meat, fish and crustaceans, bituminous coals, crude oil and petroleum, petroleum-refined products, plastic rubber and products, textiles, nonferrous metal and products, electric machinery, and aircrafts and ships. In particular, it was confirmed that the bulk cargo of Incheon Port was actually shifting to Pyeongtaek and Dangjin Port following the policy of re-establishing port functions.

An Importance and Satisfaction Analysis of Selection Attribute by Rural Theme Park Customers - A Case Study on Anseong Farm Land - (농촌테마공원 이용객의 선택속성에 대한 중요도와 만족도 분석 - 안성팜랜드를 중심으로 -)

  • Bae, Yoon-Kie;Kim, Na-Young;Jeon, In-Cheol;Kim, Yong-Geun
    • Journal of Korean Society of Rural Planning
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    • v.19 no.2
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    • pp.1-10
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    • 2013
  • This study is intended to examine the perception of importance-satisfaction in selective properties of rural theme park with the users and to suggest operation method and implications for rural theme parks which are being built on a nation-wide basis. The study results are as follows: First, the results from the analysis on importance-satisfaction in the selective properties showed that both attractiveness of natural landscape and excellence of surrounding environment are high. Second, the t-test with matched samples for importance-satisfaction showed that there were significant statistical differences in all items, and the users rated satisfaction lower than the importance. Third, IPA results showed that the items such as diversity of festival event, accessibility and convenience of public transportation, appropriateness of expense and kindness in service appeared in the 2nd quadrant 'direction of concentrated efforts'Therefore, this study was able to identify the perception of importance-satisfaction among the users of rural theme parks. The study findings suggest that it is necessary to preserve surrounding natural environment, ensure appropriate pricing, introduce events and increase service level in constructing and operating rural theme parks.

Importance-Performance Analysis of Hotel Restaurant's Servicescape (호텔 레스토랑 물리적 환경의 중요도-성과분석(IPA) -사회교환이론의 적용을 중심으로-)

  • Bae, Jun-Ho;Park, Jung-Suk;Shin, Hyun-Kyu
    • The Journal of the Korea Contents Association
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    • v.9 no.10
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    • pp.378-388
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    • 2009
  • The purpose of this study is to research hotel restaurant's servicescapes using Important-performance analysis. IPA is one of the simple and efficient method that can enhance service quality and customer satisfaction. Using this method for hotel restaurant's servicescapes and adopting social exchange theory to find out difference between person who paying and who does not. The results shows difference in 'Possible Overkill' quadrant, which is only group that does not pay include contents No.2, 8. The relation between servicscapes and behavior intention shows only tangible environment factor has positive effect.

Consumption Behaviors and Selective Attributes of Home Meal Replacement in Middle-aged Adults according to Gender (성별에 따른 중년층의 가정간편식에 대한 소비행동과 선택속성)

  • Park, So Hyun;Bae, Mi Ae;Han, So Hee;Seo, Young Deok;Chang, Kyung Ja
    • Journal of the Korean Society of Food Culture
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    • v.34 no.6
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    • pp.697-706
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    • 2019
  • The purpose of this study was to investigate and compare the consumption behaviors for purchase of Home Meal Replacement (HMR) products and importance and satisfaction on selective attributes of HMR in middle-aged adults by gender. The subjects were 919 middle-aged adults (400 males and 519 females; 40 to 64 years) residing in Seoul and its metropolitan area, who have HMR purchasing experience. The survey was conducted from January to August 2018. Statistical analysis was performed using SPSS 23.0 program. Consumption frequency of HMR products in male and female subjects was 1-2 times a month by 42.3% and 40.8% and 4-6 times a month by 26.8% and 19.8%, respectively (p<0.05). Reasons for purchasing HMR in male and female subjects were shown significantly different from saving time by 44.8% and 50.5% and easy cooking by 25.8% and 16.6%, respectively (p<0.01). HMR products with high preference and satisfaction for the subjects included Gimbap, precooked dried rice, and frozen food. According to the Importance-Performance Analysis (IPA), selective attributes of HMR with high importance and low satisfaction in the second quadrant were food additives, origin, nutrient content, and price, for both male and female subjects; additionally, hygiene was a factor included only by female subjects. Therefore, these results suggest that it is needed to consider to produce HMR products with improved qualities using reliable food materials and ingredients and to maintain competitive pricing for the expansion of HMR products consumption of middle-aged adults.

Understanding and Importance-Performance Analysis of Food Allergen Labeling System (알레르기 유발식품 표시의 이해도와 중요도-수행도 분석 -서울·경기지역의 식품업체 종사자를 대상으로-)

  • Kwak, Tong-Kyung;Chung, Myung-Sub;Park, Si-Eun;Paik, Jin-Kyoung;Hong, Wan-Soo
    • Korean journal of food and cookery science
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    • v.30 no.3
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    • pp.325-332
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    • 2014
  • The purpose of this research is to investigate and analyze food allergy labelling for the arrangement of improvement plans. Survey was done as a quantitative research targeting food industry employees with 399 random workers in Seoul and Gyonggi area. The data was analyzed using SPSS windows (ver. 12.0) for frequency analysis, t-test and factor analysis. The importance and performance of the food allergen labelling were divided by 15 items. Only 43.1% of the workers understood the operation allergic food labels. The first improvement on allergic food labels was "using boldface for food allergen labes". The importance of all of these factors was significantly higher than performance. The selection attributes with relatively low the performance but high importance(2 quadrant) were "consumer education for allergic food labels" and "training of professional counselors on food allergy". Therefore, the factors to be improved through the IPA were consumer education and training of professional counselors. With this research and extended efforts for revision of laws, reliability of food industry and accuracy of food labelling would improve, thereby boosting the productive commercial activities in labelling code.

Core Managing Points in a Wine Training Program Deduced by Loyalty (와인교육프로그램 수강생의 충성도 군집별 교육프로그램의 중점관리점 도출)

  • Lee, In-Soon;Lee, Hae-Young;Kim, Hye-Young
    • Journal of the Korean Society of Food Culture
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    • v.28 no.4
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    • pp.371-385
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    • 2013
  • This study aimed to classify attendants of a wine training institute according to loyalty for wine training service program and to deduce the core managing points in a wine training program by IPA (Importance-Performance Analysis). Self-administered questionnaires were collected from 192 trainees and statistical data analysis completed using SPSS ver. 18.0. As a result of clustering analysis based on trainee loyalty from both attitude and behavioral perspectives, four classification groups were identified: a "genuine" loyalty group, a "latent" loyalty group, a "mendacious" loyalty group, and a "low" loyalty group. For the genuine loyalty group, the importance of total service quality was 4.32 on average whereas the performance was measured as 4.22; thus there was little difference between importance to quality and performance. However, for the other three groups, especially the low loyalty group, there were significant wide gaps between importance to quality and performance. According to IPA, different service quality items were posted on the 'Focus here' quadrant (a domain with high service quality importance but low performance) by group, while the other three quadrants had several common items regardless of the group. Finally, the core quality managing points were different depending on the level of trainee loyalty. Therefore, it is necessary to plan and conduct a wine training program that reflects the characteristics and needs of its students, which will lead to a differentiated management strategy according to the level of loyalty.

A Study on the Support Direction for Start-up Company in Incubation Center through IPA Analysis: Focusing on the Youth Cube in Ansan (IPA분석을 통한 창업보육센터 입주기업의 지원 방향 도출에 관한 연구)

  • Hyeong Eun Kwon;Chang Hee Han
    • Journal of Korean Society of Industrial and Systems Engineering
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    • v.46 no.4
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    • pp.124-132
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    • 2023
  • In order to support start-ups effectively with limited resources, it is necessary to provide support tailored to start-up companies. Businesses that are operating in local incubation centers may have different demands for the support depending on the region characteristics. This study was worked on companies that have entered into the incubation center 'Youth Cube', which is operated by Ansan City. We investigated the perception of importance in the field of support to identify support policy priorities, and the satisfaction level of each field of support currently supported. Then We conducted an IPA analysis to derive the direction of support. The Ansan area has regional characteristics that it is located in the metropolitan area with well-equipped start-up infrastructure and many innovative institutions, As a result of the importance survey, technology commercialization was recognized as the most important, and education/mentoring was recognized as the least important. Satisfaction with the space and facilities that can be used free of charge was the highest, and the satisfaction was the lowest for entrepreneurship education/mentoring, as was the degree of importance. In addition, according to each quadrant, we derived support that should be maintained, support that should be intensively improved, support that should be given a low policy priority, and support directions that should be kept in mind to avoid excessive support.

Scaling and Root Planing with Concomitant Subgingival Curettage

  • Ji, Seok-Ho;Han, Soo-Boo;Lee, Chul-Woo
    • Journal of Periodontal and Implant Science
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    • v.29 no.1
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    • pp.81-93
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    • 1999
  • Non-surgical therapy is still an important technique in periodontal treatment. In this study, scaling and root planing(SRP) with or without concomitant subgingival curettage were compared clinically and microbiologically. 14 moderate adult periodontitis patients were included in this study. After 2 weeks from screening visit, with split mouth design, one quadrant was treated by SRP, and the opposite side was treated by SRP with subgingival curettage. Clinical measurement and microbiological analysis was taken at baseline, 1 month, 3 month post-treatment. Clinical parameters used in this study was probing depth, gingival recession, gingival index, bleeding on probing, plaque index, tooth mobility(Periotest Value). Microbiological analysis consisted of determination of the percentages of 4 bacterial groups according to morphologic type with phase-contrast microscope and measuring Black-pigmented Bacteroides after anaerobic culture. 1. There were significant changes in probing depth and gingival recession at 1 month(P<0.05), and these changes remained through 3 month. However, no significant differences were observed between two groups(P<0.05). 2. There were also significant reductions in gingival index and bleeding on probing at 1 month(P<0.05),and these reduced levels were maintained through 3 month with no significant differences between two groups(P<0.05). 3. In both groups, motile bacteria decreased significantly at 1 months(P<0.05), but increased nearly to baseline level at 3 month. 4. The percentages of Black-pigmented Bacteroides, in both groups, decreased significantly at 1 month(P<0.05), and in the subgingival curettage group, significant more reductions were observed than in the root planing group(P<0.05). At 3 month, significant reduction was found in subgingival curettage group only(P<0.05). According to these results, we surmised that concomitant subgingival curettage and root planing give some advantageous effect on bacterial recolonization.

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Analysis of orientation distribution in polycrystalline YB$a_2$C${u_3}{O_7}$-X by electron channeling patterns (ECP 법을 이용한 YB$a_2$C${u_3}{O_7}$-X의 결정방위 분포해석)

  • Gang, Hwang-Jin
    • Korean Journal of Materials Research
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    • v.3 no.4
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    • pp.336-343
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    • 1993
  • The standard map for polyerystalline $YBa_2Cu_3O_7$-X was construeted and indexed from pressed tape sintered bulk and compressed bulk samples were drawn by the [001-110-110] stereographie quadrant map and by the ECPs from individual grains of the speeimens. The relationship between the (001) texture development and critical current density (Jc) for various samples was discussed. An (001) orintation was preferred in the pressed tape thickness was decreased. and in the compressed bulk as the compression strain was increaesed.The (001) orientation made a signifieant in crease on Jc. We conclded that an ECP technique was very useful for the analysis of the orientation distribution in small-sized $YBa_2Cu_3O_7$-X specimens such as superonducting tapes or thin films.

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