• The Journal of the Korea Contents Association
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• v.18 no.1
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• pp.561-572
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• 2018

Female tollgate workers are known to be the most highly exposed to job stress in the service industry. However, there have been few studies on female tollgate workers. This study was thus performed to verify the mediator effect of work-family conflicts in the relationship between job stress and turnover intention of female tollgate workers. A survey was carried out in May, 2016, and the final data were obtained from 183 female tollgate workers by quota sampling. The major result was that their job stress significantly influenced on turnover intention, and work-family conflicts between the two variables were partially mediated. On the basis of the outcomes, first, further studies are needed to develop customized supporting programs for the female tollgate workers; second, internal efforts, such as psychological and social support programs such as Employee Assistance Programs (EAPs), should be launched for the workers at the enterprise level; third, national attention must be paid to improve the work environments of female tollgate workers.

• Journal of the Korea Academia-Industrial cooperation Society
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• v.14 no.10
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• pp.4953-4961
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• 2013

The purposes of this study were to compare work-family conflict, job satisfaction, job stress, psychological health, and job involvement of Korean female office workers by marital status and to identify the factors that influence job involvement. Data were collected through self reported structured questionnaire form 171 Korean female office workers by convenient sampling methods form May 20 to August 15, 2011. After adjusting for age, education level, family monthly income, working periods and turnover number, work-family conflict(${\beta}$=0.54, p<.001) and job satisfaction(${\beta}$=0.35, p=.002) were identified as significant predictors of job involvement in the married working women. In the unmarried working women, work-family conflict(${\beta}$=0.22, p=.042) and job stress(${\beta}$=-0.57, p=.001) were identified as significant predictors of job involvement. Therefore, as a strategy for improving job involvement of female office workers, psycho-social nursing intervention will be provided considering the differences by marital status.

• Journal of Digital Convergence
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• v.17 no.4
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• pp.219-227
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• 2019

This study examined the convergent relationship of stress factors related to the depression level(CES-D) of a college student. The questionnaire was used using an unregistered self-administered questionnaire for 304 students from a college located in J area from Nov. 12, 2018 to Dec. 14, 2018. The hierarchical multiple regression analysis results are as follows: The depression level of respondents turned out to be significantly higher in following groups: a group in which job seeking stress(CMI) is higher, a group in which academic burnout(MBI-SS) is higher, a group in which anxiety(BAI) are higher. The results show explanatory power of 60.7%. The results of the study indicate that the efforts, to decrease job seeking stress, to decrease academic burnout and, to decrease anxiety, are required to decrease the depression level among college students. These results can be utilized in various interventional efforts for academic counseling and guidance, job counseling, and psychological and emotional stability that lowers the depression level in college students. Following studies requires the presentation and analysis of structural models for the structural model that effects the depression levels of college students.

• Journal of the Korean Home Economics Association
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• v.36 no.9
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• pp.49-62
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• 1998

This paper investigates the parenting stress of fathers who have preschooler. At first, a causal model constructed, including the parenting stress as a dependent variable and the psychological characteristics of paternal self-esteem and parenting efficacy as parameters. Based on the change of parenting stress, self-esteem and parenting efficacy according to various pertinent to fathers, the causal effect of various variables effecting on the paternal parenting stress is analyzed. The SPSS PC program was used for the statistical analysis, where fully exploited were frequencies, percentages, means, standard deviations, Cronbach α, one-way analysis(ANOVA), path analysis. The results can be summarized into 3 parts, in conclusion: 1) The younger a father is, the higher paternal self-esteem becomes. Paternal self-esteem trend was there, for a father who is a member of large family, and for a father whose education level is high, and for a father whose occupation is professional. Regarding parenting sense of competence, a father shows confidence when he has more income, more educated and less children. 2) The variable analysis effecting on the parenting stress dut to the paternal environment shows that a father feels more stress when his income is less and his spouse is working. The sub-factor analysis on the parenting stress shows that 'typical stress dut to the parenting' increases when his income is less and his spouse is working, and 'pressures pertaning to the parental role and distress' increases for a father with less income, working spouse, less educated and non-professional job. Further 'guilty to the parenting by others' shows higher for a father with less income and a working spouse. 3) The path analysis, which were performed to check the causality of the parenting stress dut to various variables, shows that the self-esteem and the parenting efficacy are significant factors directly effecting on the paternal parenting stress, and the job-satisfaction and marriage-satisfaction are significantly effecting on the parenting stress both directly and indirectly.

• Korean Journal of Occupational Health Nursing
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• v.20 no.1
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• pp.55-64
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• 2011

Purpose: This study was to investigate the relationship between the level of emotional labor and occupational job stress of hospital nursing staff. Methods: The survey was conducted from Mar. to Oct. 2009 to collect data from clinical nurses (N=496). Results: The study showed that nurses without religion and those working in big-sized hospitals had higher scores in emotional labor, and those of 26~30 years old felt the highest stress in the occupational role. The same applied to the married, more work experienced, atheist and those working in big-sized hospitals. Unmarried, under educated nurses with less work experience working in the big-sized hospitals showed higher scores in personal strain. The scores of the personal resources depended on religion, work experience, marital status and position of their jobs. Emotional labor was positively correlated with an occupational role and personal strain, respectively, but the emotional labor, occupational role and personal strain were negatively correlated with personal resources respectively. Conclusion: Intervention program is required to reduce overload of nurse's role and to relieve physical and psychological strains of the under-30-age-group. Also, social support and rational/cognitive coping must be reinforced.

• Proceedings of the Korean Institute of Navigation and Port Research Conference
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• v.1
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• pp.429-434
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• 2006

It is naturally to be expected that occupational stress on seafarers has specific characters compared to workers engaged in other industries. Because the physical rigors of working and living at sea has been endured as a part of job. The purpose of this paper is to figure out physical changes on seafarers resulted from ordinary shipboard life on the ocean-going cargo vessel. To do this, we performed biochemical inspections testing blood and urine for 28 crews, and measured heart rate of officers engaging in some bridge duties. The tests showed that creatinine, uric acid, total cholesterol, HDL-C, LDL-C of some crews fell down to level which could make a bad impact on human body. And the heart rate of deck officers had vibrated with rather wide amplitude whenever they have got some work-related psychological pressure.

• Journal of Preventive Medicine and Public Health
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• v.30 no.2 s.57
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• pp.356-368
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• 1997

In effort to determine whether aircraft noise can have health effects such as hearing loss, hypertension and psychological stress, a total of 111 male professors and administrative officers working a college near a military airport in Korea(exposed group) and a total of 168 males and 112 females matched by age groups(control groups) were analyzed. Personal noise exposure and indoor and outdoor sound level of jet aircraft noise were measured at the exposed are3. And pure tone, air conduction test and measurement of blood pressure were given to the exposed(males) and matched control groups (males and females). BEPSI(Brief Encounter Psychological Instrument) and psychological response to aircraft noise were examined for the exposed group. The noise dosimetry results revealed time-weighted averages(TWAs) that ranged from 61 to 68 dBA. However the levels encountered during taking off jet airplanes reached 126 dBA for two half minutes time period. Th, audiometric, test showed that mean values of HTL(hearing threshold level) in exposed group at every frequency(500, 1,000, 2,000, 4,000, and 8,000 Hz were much lower than them of male and female control groups. And in old age groups, interaction of age and noise was observed at 8,000 Hz in both ears(p<0.05). Conclusively, aircraft noise does not appear to induce hearing loss directly in high frequency, but may decreased hearing threshold level by interaction of aging process and noise exposure. However, difference of mean values of exposed and control groups on blood pressure was not significantly. In psychological test, annoyance was the most severe psychological response to noise in exposed group, but mean value of BEPSI was not correlated with job duration in exposed group.

• Journal of the Korea Safety Management & Science
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• v.24 no.4
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• pp.85-93
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• 2022

Today's customer service providers, who have the greatest impact on customer satisfaction, are experiencing severe stress and job burnout due to various causes. Unlike general companies, the corporation has a relatively high level of dissatisfaction with customer service since there is a large conflict between the provision of kindness and the reasonable handling of civil complaints according to laws and regulations. In order to analyze the environment of the NPS' customer service providers, 5.583 branch employees working at the National Pension Service and 407 call center employees were surveyed online using the questionnaire function of the Enterprise resource planning system. The contents of the survey consisted of a survey on customer-facing employees, the level of awareness of customer-facing workers protection measures, and opinions on improvement and supplementation related to customer-facing workers protection measures. As a result of the survey, 72.8% of the total respondents experienced grievance complaints, and the proportion of call center employees was even higher at 89.0%. In addition, both the branch and the call center had the largest share of complaints about obstruction of business, unreasonable demands, abusive language, and verbal abuse. More than 40% of call center employees in their 20s and 30s experienced the highest frequency of complaints 13 or more times a year. The most difficult thing in the process of responding to complaints was that both branch offices and call centers had insufficient psychological recovery time, lack of space, and lack of help from colleagues and superiors. Based on the survey analysis, it is suggested to establish a countermeasure through case analysis rather than the right to suspend work for civil complaints that cannot be handled, such as customized manuals and action strategies for the age group with high grievance complaints.

• Journal of the Korean Institute of Landscape Architecture
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• v.23 no.1
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• pp.95-109
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• 1995

All human spatial behavior and psychological stress are affected by the 'Privacy'of each space. This Paper deals with the theoretical review of 'privacy'concept and establishment of 'Privacy Model' that can be a useful design tool. 'Privacy Index(Pl)' model of 10 point scale, which is based on 'Hierarchic system of Privacy' in urban spaces by Chermeyeff and Alexander(1963), was established as a hypothetical model in this study. And'Activity Suitability', based on each hierarchy of primacy level, was investigated at each site to construct the validity of 'Privacy Model'. Total 67 sites were investigated by on.-site questionnaire in 3 types of outdoor spaces, (Park), (Campus), and (Garden) respectively. The major results are as follows; 1. The P7rivacy level of earth spaces, distributed from to in and . and (Groun Private> spaces are dominant In , spaces are dondnant 2, Privacy level, based on , showed higher privacy level than that of . This means the criteria of each privacy level should be modified for more specific space. The . could be derived from the (Activity Suitability) of each space. 3.The cognition of privacy level. by user group, showed no significant difference in dach group by sex, age, education, and job, respectively.

• Journal of Families and Better Life
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• v.9 no.2
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• pp.1-18
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• 1991

The purpose of this study is to find out influential variables related to Home Management Ability of urban home makers. This study focuses on the following aspects; 1) to find out which variables of sociodemographic variables (ie. home maker's age, level of education-husband, wife, job-husband, wife, income, duration of marriage), of psychological variables (ie. degree of resourcefulness recognition, degree of stress recognition, degree of life level recognition) have significant effects on home management ability. 2) to find out which variables of sociodemographic variables have significant effects on degree of resourcefulness recognition, of stress recognition, and of life level recognition. 3) to identify the influence of significant variables related to home management ability. Data was analyzed by frequency. percentage, mean , F-test, t-test, Duncan's multiple range test. regression analysis , path analysis pearson's r. x2-test. Major findings are as follows; 1) The level of education (husband , wife)and occupation of husband were variables to have influences on home management ability. 2) a. The level of education (husband, wife) and income were variable to have influences on degree of resourcefulness recognition. b. The employment of home makers. income, and the form of family were variables to have influences on degree of stress recognition. c. The level of education (husband, wife) occupation of husband , income , and duration of marriage were variables to have influences on degree of life level recognition. 3) There were significant relationships between home management ability and degree of resourcefulness recognition and of stress recognition (r=0.13, r=-0.12, p<.05). a. The higher degree of resourcefulness recognition, the higher home management ability (x2=11.17. df=4. p<.05) b. The higher degree of stress recognition, the lower home n=management ability (x2=14.64. df=4. p<.01) 4) The education level of homemakers (β =0.15) and income (β=0.12) were variables to have indirect influences on home management ability through the medium of the degree of resourcefulness recognition (β =0.13) 5) The employment of home makers (β=-0.17) was a variable to have indirect influence on home management ability through the medium of the degree of stress recognition(β=-0.12) 6) the education level of husband (β=0.16) and income (β=0.32) were variables to have direct influence on degree of life level recognition. 7) The degree of life level recognition (β=0.13) and education level of home makers (β=0.17) were variables to have indirect influences on home management ability through the medium of the degree of resourcefulness recognition (β=0.13) 8)The degree of life level recognition (β=-0.22) the employment of home makers(β=-0.17) and the from of family(β=-0.10) were variables to have indirect influences on home management ability through the medium of the degree of stress recognition.