• KSII Transactions on Internet and Information Systems (TIIS)
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• 제14권12호
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• pp.4748-4762
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• 2020

Recently, the COVID 19 pandemic has affected on our daily lives and society in many ways. Specifically, it has brought rapid changes in the working environment from office working to smart telecommuting. In addition, cloud computing technology and services not only provided ubiquitous access, but also led to a sharing of information, internal-external communication channels, telework, and innovative smart work for the business process. As a result, smart work services based on social cloud networking have spread to the public sector. However, existing academic research examining smart work merely remains to focus on the theoretical conceptualization or to deal with merely several examples of private views. Best practices of smart work services based on cloud computing technology in the public field rarely exists. Moreover, many studies have been differently measured the values of smart work for private and public sectors depending on organizational singularities. Therefore, the study aims to define new theoretical implications and to explore future business strategies and policy directions based on a technical working group's personal psychological subjectivity. The research applied Q methodology, and selected five public organizations in Korea, that they have adopted or currently plan to adopt some part of smart work services.

• 통상정보연구
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• 제11권2호
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• pp.173-201
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• 2009

As a result of overemphasizing the goods sector in trade structure, Korea does not meet properly the global trend which has the key role of 'trade in services' as the service economy have been expanded. Hereafter, it is easily forecasted that trade in services will be one of the main factors for Korea's competitiveness and engine of growth. Nevertheless, because Korea does not equip the concreteness of governance for trade in services, it is possible that the efficiency deterioration of trade volume, confusion of Korea's trade policy, conflict among trading countries, and discordance between the interested parties may be occurred. This paper analyzes the governance system of Korea for trade in services in order to enhance the competitiveness reflecting the importance of trade in services and to draw some strategies for remodeling the service governance system. It is expected to raise the efficiency of Korea's trade policy by constructing the systematic governance for trade in services, and to remove lots of latent risks during global transactions by improving the imbalance between manufacturing and service part for the development of trade in services in Korea. Analysis revealed itself the result that Korea is weak enough to can not identify the governance system about trade in services. Except 'Extent of Services' article of the Foreign Trade Act, Korea has not prepared the governance system for trade in services so that governance system have been scattered overly or decentralized. Problems about trade in services are not limited to enterprise's side, but extended to all the players including government agency whole, academic world and research institute. Therefore, the governance of trade in services should be strengthened and systematized by making the model law for trade in services(provisional name : Master Law for Trade in Services or Promotion Law for Trade in Services) by formatting type of fundamental law or separate legislation. If the bill legislation does not meet the conditions, the Foreign Trade Act should be totally reformed to Omnibus Trade Act concept including trade in services.

• 한국IT서비스학회지
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• 제15권1호
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• pp.97-111
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• 2016

In the creative economy paradigm, motivation of the opportunity based startup is a continuous concern to policy-makers. Recently, bigdata anlalytics challenge traditional methods by providing efficient ways to identify social trend and hidden issues in the public sector. In this study the authors introduce a case study using social bigdata analytics for conducting policy analysis. A semantic network analysis was employed using textual data from social media including online news, blog, and private bulletin board which create buzz on the startup business. Results indicates that each media has been forming different discourses regarding government's policy on the startup business. Furthermore, semantic network structures from private bulletin board reveal unexpected social burden that hiders opening a startup, which has not been found in the traditional survey nor experts interview. Based on these results, the authors found the feasibility of using social bigdata analysis for policy-making. Methodological and practical implications are discussed.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제8권12호
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• pp.4467-4488
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• 2014

The bibliometric analysis is widely used for understanding research domains, trends, and knowledge structures in a particular field. The analysis has majorly been used in the field of information science, and it is currently applied to other academic fields. This paper describes the analysis of academic literatures for classifying research domains and for suggesting empty research areas in the telecommunications policy. The application software is developed for retrieving Thomson Reuters' Web of Knowledge (WoK) data via web services. It also used for conducting text mining analysis from contents and citations of publications. We used three text mining techniques: the Keyword Extraction Algorithm (KEA) analysis, the co-occurrence analysis, and the citation analysis. Also, R software is used for visualizing the term frequencies and the co-occurrence network among publications. We found that policies related to social communication services, the distribution of telecommunications infrastructures, and more practical and data-driven analysis researches are conducted in a recent decade. The citation analysis results presented that the publications are generally received citations, but most of them did not receive high citations in the telecommunications policy. However, although recent publications did not receive high citations, the productivity of papers in terms of citations was increased in recent ten years compared to the researches before 2004. Also, the distribution methods of infrastructures, and the inequity and gap appeared as topics in important references. We proposed the necessity of new research domains since the analysis results implies that the decrease of political approaches for technical problems is an issue in past researches. Also, insufficient researches on policies for new technologies exist in the field of telecommunications. This research is significant in regard to the first bibliometric analysis with abstracts and citation data in telecommunications as well as the development of software which has functions of web services and text mining techniques. Further research will be conducted with Big Data techniques and more text mining techniques.

• 한국IT서비스학회지
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• 제9권1호
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• pp.91-111
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• 2010

An efficient industry structure is essential for competitive IT Service industry in a global world. The purpose of this research is to derive a policy direction paradigm for strengthening IT service industry structure. To find an effective policy direction, an in-depth analysis on deep-rooted problems of IT service industry has been conducted. The root-causes of industry problems are found with new perspectives on IT service industry. Past and present policies on IT service industry have been reviewed based on desirable industry behavior. A new policy paradigm and a roadmap for efficient industry policy are suggested. To justify adequacy of new policy direction, global benchmarking has been performed. USA, Germany, and Japan's IT service industry has been reviewed based on global competitiveness and desirable eco-system. And an in-depth analysis has been performed for two big competitors, India and China, The adequacy of the new policy paradigm has been tested, and mostly approved. IT service industry policy needs to be transformed from manufacturing concepts to service concepts, from domestic focus to global focus, from zero-sum policy to positive-sum policy, from supplier focus to market focus, from internal industry itself to co-growth with main industries. etc. The results of this study can be used for policy adjusting and policy making to strengthen IT service industry's global competitiveness and to improve long-term performance of Korean economy. Further in-depth researches with quantitative analysis will be needed to fully justify the adequacy of the derived new policy directions.

• 한국비블리아학회지
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• 제15권2호
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• pp.195-218
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• 2004

중앙행정부처의 정보화 수준을 평가하고 보다 나은 행정정보 서비스 제고를 위하여 19개 중앙부처 웹사이트의 정보서비스를 분석 평가하였다. 중앙부처 웹사이트 평가에 사용된 5대 측정요소는 정보의 내용, 전자적 민원처리, 전자적 의견수렴, 접근 및 이용편의성, 그리고 디자인 항목이다. 분석 결과, 8점 척도 중에서 종합점수는 6.62로 나타나서 중앙행정부처 웹사이트의 구성은 매우 우수한 것으로 나타났다. 종합1위를 차지한 부처는 정보통신부, 해양수산부, 행정자치부로 8점을 받았으며 상대적으로 하위 점수를 받은 부처는 4점을 받은 여성부, 5.2를 받은 재정경제부의 순서로 나타났다. 최근 중앙행정부처 웹사이트는 다양한 정보 제공과 함께 정책수립 과정에서의 정보공개로 투명한 행정업무를 지향하고, 전자적 민원처리의 원활화와 여론수렴 등 전자적 의견수렴을 위한 다양한 장치를 구현함으로서 전자정부의 구축에 노력하는 모습을 보였다. 웹사이트 개선 의견란을 두어서 이용자가 문제를 제기할 때 담당자가 즉각적으로 응답하여 문제점을 해결하는 부처의 웹사이트는 대체로 충실하게 운영되는 웹사이트로 나타났다.

• 한국도서관정보학회지
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• 제41권1호
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• pp.167-186
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• 2010

디지털 정보자원의 장기보존 및 접근, 공유, 재사용의 필수조건으로 디지털 큐레이션 정책이 수립되어야 한다. 이를 위하여 영국 디지털 큐레이션 센터 및 8개 연구재단의 디지털 큐레이션 정책과 지원 서비스 사례를 통하여 디지털 정보자원의 생명주기 단계에 따른 큐레이션 정책 프레임워크를 개발하였다. 본고에서 제안한 프레임워크는 국가차원이나 개별 조직차원에서 포괄적인 디지털 정보자원의 큐레이션 정책을 수립하기 위한 기본 틀을 제공할 것으로 기대된다.

• 한국도서관정보학회지
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• 제48권4호
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• pp.77-105
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• 2017

우리사회가 고령사회로 진입하면서 노인의 정보격차 해소는 점점 더 중요하지만, 현실적으로 다른 정보취약계층에 비해 소외되고 있다. 본 연구는 노인의 정보격차 해소를 위한 도서관 정책수립에 고려하여야 할 사항들을 제안하기위해 "국가정보기본법"과 과학기술정보통신부, 문화체육관광부, 보건복지부, 고용노동부의 소속직제를 통해 관련 규정을 살펴본 다음 도서관분야에서는 노인 서비스 지침과 현황을 조사하였다. 연구결과, 노인의 정보격차 해소를 위한 서비스는 전국의 공공도서관을 기본거점기관으로 활용하는 것이 바람직하며, 국가적 차원에서 노인의 정보격차 해소를 위한 서비스가 공공도서관을 통해 체계적이고 지속적으로 이루어져야 한다고 제안하였다.

• 정보관리학회지
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• 제28권3호
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• pp.275-293
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• 2011

정보기술과 정보환경의 변화에 따라 인터넷 상에서 필요한 정보를 종합적으로 제공하는 포털서비스가 점점 일상화, 대중화 되어가고 있는 현실에서 정보의 제공과 유통을 담당하는 도서관이 포털서비스를 제공하는 것은 지극히 당연한 일이다. 이에 본 연구는 도서관 포털서비스의 이해를 높이기 위하여 국가디지털도서관인 디브러리 포털서비스를 메인포털, 지역정보, 정책정보, 다문화정보, 장애인정보, 디브러리 블로그로 나누어 그 구성과 콘텐츠를 조사 분석하였다. 그 결과 디브러리 포털서비스를 더욱 확산시키고 활성화하기 위해서 제공되는 디브러리 포털서비스의 최신성, 정확성, 유용성과 이용용이성, 홍보와 진흥 등이 강조되었다.

• KSII Transactions on Internet and Information Systems (TIIS)
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• 제8권2호
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• pp.540-546
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• 2014

Recently a new government has announced an action plan known as the government 3.0, which aims to provide customized services for individual people, generate more jobs and support creative economy. Leading on from previous similar initiatives, the new scheme seeks to focus on open, share, communicate, and collaborate. In promoting Government 3.0, the crucial factor might be how to align the core services and policies of Government 3.0 with correspoding technologies. The paper describes the concepts and features of Government 3.0, identifies emerging Internet-based technologies and services toward the initiative, and finally provides improvement plans for Government 3.0. As a result, 10 issues to be brought together include: Smart Phone Applications and Service, Mobile Internet Computing and Application, Wireless and Sensor Network, Security & Privacy in Internet, Energy-efficient Computing & Smart Grid, Multimedia & Image Processing, Data Mining and Big Data, Software Engineering, Internet Business related Policy, and Management of Internet Application.