• 제목/요약/키워드: performance measurement indicators

검색결과 171건 처리시간 0.026초

가족친화 인증후 컨설팅사업의 개선을 위한 기초연구 (A study on the improvement of post-certification family friendly consulting service)

  • 이유리;정영금;최나리;강복정;박경은
    • 가족자원경영과 정책
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    • 제22권1호
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    • pp.1-21
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    • 2018
  • The aim of this study was to suggest an improvement plan for the post-certification family friendly consulting service based on consulting reports from 2015-2016 and focus group interviews analysis. Focus group interviews were conducted with consultants with the Family Friendly Support Center and managers with family friendly certification companies. The results of this study were as follows. First, objective outcome indicators for the measurement of consulting performance should be created. Second, a checklist managers can use to choose the consulting type based on self-assessments should be developed. Third, a follow-up consulting system should be in place to complement the ABC module. Fourth, a consulting case database should be built to facilitate customized consulting by industry and size.

벌크터미널 서비스품질 분석 및 이용주체별 차이에 관한 연구: 부산항 벌크터미널을 중심으로 (A Study on the Service Quality Analysis and the Difference Between User Groups in Bulk Terminals of Busan Port)

  • 이경남;양한나;왕고봉;신창훈
    • 한국항해항만학회지
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    • 제40권4호
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    • pp.223-230
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    • 2016
  • 해상운송화물이 꾸준하게 증가하면서 화물을 처리하는 터미널에 대한 관심도 증가하고 있다. 그러나 터미널과 관련된 대부분의 국내연구는 컨테이너터미널에 국한되어 있다. 본 연구는 벌크터미널의 서비스품질 관점에서 수행하였다. 벌크터미널 서비스 이용자를 크게 선사와 화주로 구분하여 제공받는 서비스에 대한 차이를 비교분석하였다. 또한 본 연구에서 제안한 속성 가운데 유형성은 선석 수나 수심, 장비 등의 변수들이 반영되어 설명되기 때문에 형성지표로 분석하는 것이 적합하다고 판단하였다. 따라서 일반적인 구조방정식모델에서 활용되는 반영적 측정모델뿐만 아니라 형성적 측정모델을 결합한 분석을 시도하였다. 전체 측정모델의 분석결과 공감성과 성과 만족도 간의 관계를 제외한 모든 항목이 유의한 것으로 나타났다. 이용주체별 차이 분석 결과는 화주가 선주보다 신뢰 반응성이 만족 성과에 미치는 영향에 대해 더 중요하게 평가하고 있는 것으로 나타났다. 이러한 연구결과는 향후 벌크터미널의 경쟁력 확대를 위한 전략적 자료로 활용될 수 있을 것이라 기대된다.

인버터 로터리 압축기 오일 토출량 산정의 실험적 고찰 (An Experimental Study on the Estimation of Oil Discharge Rate from Inverter Rotary Compressor)

  • 신현석;변순석;태상진;문제명;김윤제
    • 한국유체기계학회 논문집
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    • 제14권3호
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    • pp.28-32
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    • 2011
  • The inverter rotary compressor discharges refrigerant and compressor oil in air-conditioning systems. The compressor oil which discharged form compressor decreases the efficiency of heat exchanger and affects the compressor operation. Recently, several studies are in progress for reducing the compressor oil. Before the reduction of compressor oil discharge rate, the quantitative measurement and evaluation method are required. In order to cope with this requirement we have developed the measurement technic of oil discharge rate. The reliability assessment was carried out approximately 0.1% of the errors with compressor performance indicators. The acceptable errors were to ensure the reliability of measurement technic. In the experiment results at several conditions, The oil discharge rate of heating operation has been confirmed average 3.7 times more than cooling operation. In this study the evaluation method and the experimental results of oil discharge rate in air-conditioning systems are presented with various operating conditions.

3차원 표면에서의 시계열 분석결과 표출방법 (Method of Displaying Time Series Analysis Results on a Three-Dimensional Surface)

  • 이봉준;박철희
    • 한국지리정보학회지
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    • 제27권1호
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    • pp.1-11
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    • 2024
  • 현재 측정되는 많은 데이터가 지표를 기반으로 측정되지만, 측정지점의 높이값이 기초자료로 활용되지 않기 때문에, 3차원 지리정보시스템에 활용하고자 할 때 어려움이 발생한다. 지표면에 많은 양을 표시하기 위해서는 지형정보를 이용하여 지표면에 점을 그리거나, 지표면의 각 측정지점의 높이값을 추출하여 다각형을 생성하는 방법이 다양하게 사용될 수 있다. 본 연구에서는 다양한 형태의 데이터 표현 방법 중 지표면에 표현되는 시계열 측정 데이터의 시각화 성능을 향상시키기 위한 데이터 구축 및 표시 방법을 시도하고, 그 절차와 장단점을 살펴본다.

국내 중소 제조기업의 품질비용 행태에 관한 실증 연구 (The Correlations among the Categorized Quality Cost Factors on Small & Medium-sized Enterprises)

  • 구일섭;이상춘;장광순;김용범
    • 대한안전경영과학회지
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    • 제13권2호
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    • pp.185-193
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    • 2011
  • The successful and sustainable growth of SMEs depends on their ability of strengthen their competitiveness in quality and cost and service more than anything else as a fundamental of operation. Among these key competitive factors of SMEs, quality is the most critical factor in manufacturing business fields. There are many different ways to improve the quality performance but it needs proper management decision to choose the best way what can maximize outputs with minimum inputs. And it needs effective measurement methods and some indicators to analysis the quality performance properly. The quality cost is one of the simplest key indicators to measure the quality performance and the effectiveness of quality related management decisions. In this study, through survey on local SMEs, we found that their average annual quality cost ratio versus turnover - total amount of annual quality cost divided by annual turnover - is around 3.69% excluded some SME's performances what have different quality control measures with others. And we found some results what corresponded with the early studies on the correlations between those categorized quality costs factors and some discrepancies between some of the literature model and the early case study results as follows. There were negative correlations between the Prevention costs and the External failure costs, and the Appraisal costs and the External failure costs, and there was positive correlation between the Appraisal costs and Internal failure costs same as early studies. But, we couldn't found any strong negative correlations between the Cost of control - Prevention costs & Appraisal costs - and the Cost of Failure of control - Internal & External failure costs -.

U-City 전략 성과 참조모델로서의 운영성과 측정 지표체계 개발에 대한 연구 (Development of a Performance Reference Model (PRM) for Ubiquitous City Operations)

  • 박동완;이정훈;김재민
    • 한국전자거래학회지
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    • 제15권3호
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    • pp.25-44
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    • 2010
  • 도시공간에 구현되는 새로운 미래도시 상으로서 유비쿼터스 서비스, 인프라, 기반기술 및 도시 관리 차원이 총체적으로 융합된 U-City는 범국가적 비즈니스 모델로 정부와 개별 지방자치단체에 의해 추진되고 있다. 하지만 정부 및 개별 지방자치단체가 추진한 U-City를 평가하고 그 파급효과를 측정할 명확한 체계가 구축되고 있지 못한 실정이다. U-City의 효율적이고 체계적인 성과측정은 U-City 비전 및 정책 목표의 달성을 지원하며, 성과기반의 예산 편성 및 자원의 효율적 관리를 지원할 것이다. 본 연구에서는 U-City 운영에 관한 사업의 성과를 평가하기 위한 객관적이고 종합적인 성과측정체계를 개발하고자 하였다. 문헌연구와 전문가 인터뷰를 이용한 탐색적 연구를 통하여 U-City 서비스, 인프라, 기술, 관리 등의 성과측정 영역 및 각 영역별 핵심성공요소(CSF)와 핵심성과지표(KPI)를 도출하였다. 전문가 인터뷰를 통해 지표 분류 체계와 내용에 대한 타당성을 검증하였고 AHP 기법을 이용하여 지표간의 전략적 실행우선순위를 위한 가중치를 도출하였다. 이를 이용하여 'U-City성과 전략맵 도출' 단계에서는 성과측정 영역 및 핵심성공요소를 대상으로 해당 U-City의비전 및 목표를 성취하는데 최단경로를 제시할 수 있는 인과관계를 도식화 하게 된다. 향후 도출된 U-City 성과측정체계를 실제 U-City에 적용시켜 검증함으로써 완성도를 높여 나감 은 물론, 유용성을 가시화할 수 있겠다.

균형성과표(BSC)를 활용한 탄약 비군사화 시설의 핵심성과지표 개발 (Development of Key Performance Indicators in Ammunition Demilitarization Facility Using the Balanced Score Card)

  • 배영민;한승조
    • 산업경영시스템학회지
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    • 제44권1호
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    • pp.17-25
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    • 2021
  • Ammunition Demilitarization facility (ADF) should be set up the feasible goals and continue to operate, taking into account non-profit characteristics. However, due to the lack of performance measurement methods in ADF, which are essential to national policy at a significant cost each year, the reliability of the evaluation results can be insufficient. In this paper, the Balanced Score Card (BSC) method was applied that could be evaluated to reflect the financial and non-financial features. The relevant literature research and army regulations reflected the results of various interviews of the expert group. The extraction of success performance area in ADF was confirmed using the BSC method and the Decision Variable (DV) candidate was created to use regression for selecting the DV. Additionally, the key performance indicator was presented by verification the feasibility of content by conducting the survey of experts. The implications of this paper are as follows. First, the proposed BSC model was found to be suitable for practical use in ADF reflecting the non-profit characteristics. Second, accurate evaluation of ADF can contribute to long-term development of ADF. Finally, it can be applied to the management process of the other military sector, so it can be expected to play a role in providing basic data and spreading it to other areas.

Machine Vision Technique for Rapid Measurement of Soybean Seed Vigor

  • Lee, Hoonsoo;Huy, Tran Quoc;Park, Eunsoo;Bae, Hyung-Jin;Baek, Insuck;Kim, Moon S.;Mo, Changyeun;Cho, Byoung-Kwan
    • Journal of Biosystems Engineering
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    • 제42권3호
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    • pp.227-233
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    • 2017
  • Purpose: Morphological properties of soybean roots are important indicators of the vigor of the seed, which determines the survival rate of the seedlings grown. The current vigor test for soybean seeds is manual measurement with the human eye. This study describes an application of a machine vision technique for rapid measurement of soybean seed vigor to replace the time-consuming and labor-intensive conventional method. Methods: A CCD camera was used to obtain color images of seeds during germination. Image processing techniques were used to obtain root segmentation. The various morphological parameters, such as primary root length, total root length, total surface area, average diameter, and branching points of roots were calculated from a root skeleton image using a customized pixel-based image processing algorithm. Results: The measurement accuracy of the machine vision system ranged from 92.6% to 98.8%, with accuracies of 96.2% for primary root length and 96.4% for total root length, compared to manual measurement. The correlation coefficient for each measurement was 0.999 with a standard error of prediction of 1.16 mm for primary root length and 0.97 mm for total root length. Conclusions: The developed machine vision system showed good performance for the morphological measurement of soybean roots. This image analysis algorithm, combined with a simple color camera, can be used as an alternative to the conventional seed vigor test method.

정보시스템 성과평가를 위한 형성적 구성변수(Constructs) 및 측정지표 개발 (Development of Formative Constructs and Measurements for Performance Evaluation of Information Systems)

  • 김상훈;김창규
    • 한국IT서비스학회지
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    • 제11권4호
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    • pp.135-151
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    • 2012
  • Traditionally in IS studies, the relationship between construct and its measurement items tends to be assumed to be reflective, meaning that the measurements are a reflection of the construct. In reality, however, the nature of the construct can be often formative, which means that its measurement items describe and define the construct rather than vice versa. The purpose of this study was to investigate theoretical and empirically-analysed differences between formative construct and reflective construct through comprehensive interdisciplinary literature review. And then on the basis of these differences, we intended to derive the rule of specifying whether the construct is formative or reflective and propose the methodology of testing the validity(content validity, construct validity, internal consistency and external construct) of formative construct and its measurements, differentiated from that in the case of reflective construct. Also, we suggested the concrete statistical testing methods such as VTT(Vanishing Tetrad Test), MIMIC(Multiple Indicators and Multiple Causes) test and multi-collinearity test. In order to examine the applicability of this methodology to developing the constructs for performance evaluation of IS(Information Systems), we tried to identify its attribute(formative or reflective) and test the validity for the construct arbitrarily chosen among them which had been derived in our previous IS performance evaluation study by using this methodology. The result of the examination was that the methodology proposed in this study was significantly valid and effective in the area of IS performance evaluation.

딥러닝 영상분석 시스템의 성능평가 산정식 개발 (Development of Performance Evaluation Formula for Deep Learning Image Analysis System)

  • 손현호;김윤상;이철기
    • 한국ITS학회 논문지
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    • 제22권4호
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    • pp.78-96
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    • 2023
  • 도시부 교통정보 수집은 VDS, DSRC, 레이더 등 다양한 시스템에 의해 수집되고 있다. 최근 딥러닝 기술의 발전으로 스마트교차로시스템이 확대 보급되고 있으며 교통량, 속도, 차종 등 다양한 정보수집이 가능하다. 그러나 관련 문헌을 고찰한 결과 지금까지의 성능평가 기준은 딥러닝 영역을 고려하지 않은 RBS기반 평가체계로 '기준값-측정값'의 퍼센트 오차만 고려하고 있어 기존 평가방식으로는 딥러닝 부분의 평가를 수행할 수 없어 새로운 성능평가 방법이 필요하다. 따라서, 본 연구에서는 데이터 비율 및 가중치를 고려하여 Precision과 Recall 등 딥러닝 성능지표를 고려한 오차산정식을 개발하여 개별오차와 구간 오차, 전체오차를 산정하였다. 연구결과, 측정값 1의 오차율은 3.99와 3.54, 측정값 2는 5.34와 5.07로 기존 산정식과 오차율에 차이가 있는 것으로 나타났으며, 반복측정 분석결과 개발 산정식이 우수한 것으로 나타났다.