• 제목/요약/키워드: perceived costs

검색결과 177건 처리시간 0.024초

융복합 시대 게임 사용자들의 유저 커뮤니티 참여 의도에 영향을 미치는 선행 요인에 관한 연구 (A Study on Antecedents of Game User Participation Intention in User Community in an Era of Convergence)

  • 홍세일;김병수
    • 디지털융복합연구
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    • 제14권8호
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    • pp.185-194
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    • 2016
  • 여러 게임 개발업체 및 유통업체들은 R&D 비용을 낮추고 게임에 대한 충성도를 높이기 위해 오픈 이노베이션 전략을 사용하고 있다. 사용들은 유저 커뮤니티를 통해 게임 정보나 스킬을 공유하기 때문에 유저 커뮤니티는 게임에 대한 관심을 증가시키는데 중요한 역할을 담당한다. 이런 맥락에서 본 연구에서는 유저 커뮤니티 참여 의도에 영향을 미치는 선행 요인들을 살펴보고자 한다. 합리적 행동이론에 지각된 위험을 통합하여 연구 모형을 개발하였다. 110명의 서든어택 게임 사용자들을 대상으로 제안한 연구 모형을 검증하였으며, PLS를 활용하였다. 본 연구 모형 분석 결과, 지각된 유용성과 지각된 유희성은 커뮤니티에 대한 태도 형성에 핵심적인 역할을 담당하였다. 하지만 지각된 위험은 예상한 것과 다르게 지각된 유용성, 지각된 유희성, 커뮤니티에 대한 태도, 참여 의도 모두 유의한 영향을 미치지 않았다. 커뮤니티에 대한 태도는 커뮤니티 참여 의도에 유의한 영향을 미쳤지만, 주관적 규범은 커뮤니티 참여 의도에 유의한 영향을 미치지 못하였다. 본 연구 모형 분석 결과를 통해 게임 개발업체 및 유통업체는 유저 커뮤니티를 활성화할 수 있는 효과적인 전략 및 정책을 수립할 수 있을 것으로 기대된다.

Understanding why the public agricultural information services would meet troubles?: based on systems thinking approach

  • Lee, Jongtae;Park, Kyuhyun
    • Agribusiness and Information Management
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    • 제9권2호
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    • pp.22-26
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    • 2017
  • This study aims to understand why public information systems in agricultural fields have shown lower performances than other industrialized fields and industries and how these problems would be fixed and overcame. To accomplish this research purpose, this study would overview the previous studies on developing agricultural information systems in public sectors and would find out meaningful and considerable factors. This study would accept the methodologies of literature review and systems thinking approaches to understand the relationships among the found factors and to suggest the conceptual research model. Agricultural information system should take care to reduce implement and maintenance costs to reduce the negative relationships between costs and expected service value and between expected service value to perceived service value. Also, it should be understood that impersonal response would reduce the eager to use the services, so the government sectors should consider positively to adopt the concept of CRM even though the government sectors traditionally have ignored its necessity. The failure of public information systems/services may be caused not only by lack of the contents but also by the failure of the persistent post management.

인터넷 쇼핑몰에서 고객가치와 전환장벽이 재구매 의도에 미치는 영향에 관한 연구 (A Study of the Effects of the Customer Value and Switching Barriers on the Repurchase Intention in Internet Shopping Malls)

  • 정인근;박창준
    • Asia pacific journal of information systems
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    • 제14권1호
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    • pp.185-209
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    • 2004
  • The purpose of this study is to propose and test a model of customer retention in Internet shopping malls when switching barriers and comprehensive customer value exist in terms of economic and experiential aspects. The literature about customer retention propose that switching barriers are important factors other than satisfaction influencing customers' intention to remain with a specific supplier. The switching barriers mean anything that makes customers' defection difficult or costly and are consisted of perceived switching costs, attractiveness of alternatives and virtual relationships. The Customer Value Scale by Mathwick(2001) is applied to this study as economic value, shopping efficiency, service excellence, aesthetic appeal and playfulness(Zeithaml, 1988; Holbrook, 1994). The analyses showed partial support for the affirmative effect of customer values and switching costs and full support for the affirmative Influence of satisfaction on repurchase intention in the Internet shopping mall environment. But the attractiveness of alternatives and virtual relationship did not have a significant Influence like the result of Jones(1998)'s study of the service industry.

비수도권 출신 예비 사회진출자의 졸업 후 주거 및 경제적 지원에 대한 기대 (Expectations on Post-college Housing and Parental Supports of Workforce Entry Preparers from Non-Capital Regions)

  • 이현정
    • 한국주거학회논문집
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    • 제25권3호
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    • pp.155-164
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    • 2014
  • The purpose of the study was to explore expectations of workforce entry preparers from non-capital regions on post-college housing and financial support from their parents. From July 26 to August 8, 2013, an on-line questionnaire survey was conducted to juniors and seniors in colleges nationwide and 692 useable responses were collected from college students who were from non-capital regions. Findings from this study are summarized as follows: (1) About 44% of the respondents expected to live apart from their parents and other relatives within two years from their college graduation and 48% of them expected to live in Seoul Metropolitan Area; (2) among those who expected to live apart from their parents and other relatives, 61% expected to be monthly renters; 75% expected to live in small-sized units such as studios; 85% expected parental support to afford post-college housing costs; (3) female respondents, younger respondents and/or respondents with a greater parent income showed more stronger expectation on parental support to afford housing costs; and (4) most respondents perceived influence of housing cost burden strong enough to affect their job choices.

The Effect of Post-Purchase Discount Format on Consumers' Perception of Loss and Willingness to Return

  • Luo, Xueqing;Lee, Jennifer J.
    • The Journal of Asian Finance, Economics and Business
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    • 제5권4호
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    • pp.101-105
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    • 2018
  • Price discount is one of the commonly used promotion strategies to increase sales and revenue. If a discount is perceived before the purchase (i.e., pre-purchase discount), consumers are likely to perceive it as a potential gain. If it is noticed after making a regular-priced purchase (i.e., post-purchase discount), consumers may develop negative emotions and attitudes. Based on the rising transparency and omnipresence of price and discount information through web and mobile platforms, we attempt to tackle an understudied topic on the negative effect of post-purchase price discount. Specifically, post-purchase discount information may increase consumers' perception of monetary loss, which may affect consumers' decision to return the product, potentially increasing the operating costs borne by retailers. Based on a close scrutinization of the current market environment and previous academic literature, we suggest a novel conceptual framework to understand consumers' perception, attitude, and behavior (perception of loss, willingness to return) upon perceiving various formats of discount promotion (absolute value vs. percentage discount) posterior to the purchase of a product. We also look at the effect of price level (low-priced vs. high-priced). For marketing practitioners, we intend to suggest optimal promotion formats that can alleviate consumers' negative perceptions and prevent additional operation costs.

혜택/비용, 그림자 노동에 대한 부정적 태도, 반응행동 간 구조적 관계 (Linking Benefit/Cost, Negative Attitudes toward Shadow Work, and Consumer's Response Behavior)

  • ;고준
    • 한국정보시스템학회지:정보시스템연구
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    • 제30권2호
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    • pp.79-103
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    • 2021
  • Purpose Based on consumers' economic, psychological, self-development and conversion costs, this study discusses the relationship between consumers' negative attitude to their shadow work during the course of using self-service in unmanned supermarkets and their behavior. Design/methodology/approach Along with the Hirschman(1970)'s EVLN(Exit, Voice, Loyalty, and Neglect) reviewed, the proposed model of this study is based on the S-O-R model(Mehrabian and Russel, 1974) and mental accounting theory(Thaler, 1999), having empirical validation. Findings In the process of visits and consumption in unmanned supermarkets, increasing economic and psychological benefits can effectively reduce consumers' negative attitudes towards shadow work. In addition, the increase in switching costs will also effectively reduce consumers' negative attitudes towards shadow work. When shadow work holds a negative attitude, all the three kinds of actions will occur. Unmanned supermarket operators use consumers to create value while giving a certain return to them, which is conducive to the sustainable development of unmanned supermarket enterprises.

성인이 된 장애자녀를 돌보는 노인부모의 부양부담감 (The Burden of Aged Parents Caring for Adult Children with Disabilities)

  • 석민현;김은혜
    • 지역사회간호학회지
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    • 제21권4호
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    • pp.439-447
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    • 2010
  • Purpose: This study was to describe the burden of aged parents caring for adult children with disabilities and related factors. Methods: The subjects were 123 caregivers aged over 65 who were caring for 18-year-old or older children with disabilities. The research tool of this study was a structured questionnaire on family burden. Data were collected from June 3 to 25, 2010, and analyzed by Cronbach's alpha, mean, standard deviation, t-test, and ANOVA using SAS 9.2 program. Results: The major findings of this study were as follows. Elderly parents caring for adult children with disabilities perceived a moderate level of burden. The burden from concern over their children's future was highest, and economic and physical burdens were higher when the parents were younger. Burden was significantly different according to parents' characteristics such as gender, perceived health status, disease, the costs of caring for disabled children, and children's characteristics such as disability rating, health status, and ADL. Conclusion: In order to reduce the burden of elderly parents caring for adult children with disabilities, we need to improve their health status and assess comprehensive policies.

Adaptive Cooperative Spectrum Sensing Based on SNR Estimation in Cognitive Radio Networks

  • Ni, Shuiping;Chang, Huigang;Xu, Yuping
    • Journal of Information Processing Systems
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    • 제15권3호
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    • pp.604-615
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    • 2019
  • Single-user spectrum sensing is susceptible to multipath effects, shadow effects, hidden terminals and other unfavorable factors, leading to misjudgment of perceived results. In order to increase the detection accuracy and reduce spectrum sensing cost, we propose an adaptive cooperative sensing strategy based on an estimated signal-to-noise ratio (SNR). Which can adaptive select different sensing strategy during the local sensing phase. When the estimated SNR is higher than the selection threshold, adaptive double threshold energy detector (ED) is implemented, otherwise cyclostationary feature detector is performed. Due to the fact that only a better sensing strategy is implemented in a period, the detection accuracy is improved under the condition of low SNR with low complexity. The local sensing node transmits the perceived results through the control channel to the fusion center (FC), and uses voting rule to make the hard decision. Thus the transmission bandwidth is effectively saved. Simulation results show that the proposed scheme can effectively improve the system detection probability, shorten the average sensing time, and has better robustness without largely increasing the costs of sensing system.

커피 전문점 고객 만족과 전환 비용이 고객 충성도에 미치는 영향 (Effects of Customer Satisfaction and Switching Costs on Customer Loyalty in a Coffee Chain Context)

  • 김병수
    • 한국콘텐츠학회논문지
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    • 제15권2호
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    • pp.433-443
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    • 2015
  • 최근 커피 시장은 초고속 성장을 거듭하면서 커피에 대한 소비가 증가하고 있다. 하지만 커피 전문점들이 우후죽순 생겨나면서 전문점 간 경쟁이 점점 치열해지고 있다. 그래서 커피 전문점들은 고객과의 장기적 관계를 유지하기 위해서 고객 충성도를 향상시키고자 노력하고 있다. 본 연구에서는 자의 기반 메커니즘과 구속 기반 메커니즘을 통합하여 고객들의 충성도 형성 메커니즘을 살펴보았다. 자의 기반 메커니즘으로 고객 만족을 고려하였으며, 구속 기반 메커니즘으로 전환 비용을 고려하였다. 고객 만족의 선행 요인으로 커피 품질, 서비스 품질, 가격 및 가치, 서비스 환경을 선정하였으며, 전환 비용의 선행 요인으로는 습관과 브랜드 이미지를 고려하였다. 제안한 연구 모형은 커피전문점을 방문하여 커피를 음용한 경험자 중 대학생 263명을 대상으로 검증되었다. 연구 분석 결과, 고객 만족과 전환 비용은 고객 충성도 분산의 66.1%를 설명해 주었다. 커피 전문점 품질 요인들은 모두 고객 만족에 유의한 영향을 미쳤다. 또한 습관과 브랜드 이미지는 전환 비용 형성에 중요한 역할을 담당하고 있음을 알 수 있었다.

주관적 건강인식수준에 따른 한방의료기관 이용환자의 특성 비교 - 2011년 한방의료이용 및 한약소비실태조사(보건복지부)를 중심으로 - (Characteristics of Patients' Self-Perceived Health in Traditional Korean Medical Facilities - Based on the Ministry of Health and Welfares Report on Usage and Consumption of Korean Medicine in 2011 -)

  • 성안젤라동민;최성용;박해모;;이선동
    • 대한예방한의학회지
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    • 제19권3호
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    • pp.29-43
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    • 2015
  • Objective : The purpose of this study was to identify characteristics of patients' self-perceived health in traditional Korean medical facilities. Method : This research was conducted based on the survey on patients whom have visited traditional Korean medical facilities in 2011 by the Ministry of Health and Welfares and Korean Institute for Health and Social Affairs. Using a sample of 3,931 (1,180 male and 2,751 female) outpatients' self-perceived health based on the data from usage and consumption of Korean Medicine. 'Healthy', 'Fair', and 'Poor Health' were used to measure patients' self-perceived health status. The data was analyzed by frequency, t-test, cross correlation analysis and multiple logistics regression analysis using the SPSS program package. Results : Sex(P<0.001), age(P<0.001), marital status(P<0.001), education(P<0.001), employment status(P<0.001), occupation(P<0.001), health insurance(P<0.001) and income level(P<0.0001) showed statistical significance. Main Treatment Facilities(P<0.001), experience of taking Korean medicine(P=0.032), experience of receiving acupuncture treatment(P<0.001), number of visits(P<0.001), medical expense (P=0.005), and subjective health status after the treatments showed statistical significance for Korean herbal medicine(P=0.038), acupuncture (P=0.001), cupping therapy(P=0.006), oriental physiotherapy(P=0.003), and treatment satisfaction(P<0.001). For subjective health status based on suffering disorders in the past three months, the response of poor health was higher in the group suffering recent illnesses. Statistical significance was seen in hypertension (P=0.002), arthritis(P<0.001), lumbar pain(P<0.001), diabetes mellitus(P=0.001), stroke(P<0.001), hwa-byung (P=0.001), gastric disorders(P=0.021), common cold(P<0.001), ankle sprain(P<0.001), muscular injury(P<0.001), lumbar sprain(p=0.009) and fracture(P=0.03). Also the number of diseases during the past three months showed statistical significance(P<0.001). Statistical significance was also seen in Level of knowledge(P<0.001), route of information(P<0.001), reliability of Korean medicine(P=0.003), insurance coverage(P=0.005), medical costs(P<0.001), and future willingness to use Korean medicine(P<0.001). As a result of the multiple logistics regression analysis, risks of subjective poor health statistically increased in female population, elderlies, medicaid beneficiaries, less educated, higher medical expense, and more disorders during the past three months. Conclusion : Patients' self-perceived health status has significant differences with each variables such as sex, age, marital status, education, health insurance, medical expense, number of diseases.